Call transfer from Lync 2010 attendant failing

Hello,
We are having an intermittent fault with a customer whereby calls into the Reception (Response Group, Attendant routing, Lync 2010 Attendant consoles) connect fine, and the first leg of the consultative transfer (to the internal extension) works fine, however
when the attendant tries to put the call through it pauses then bounces back with an option to retrieve. The call can be retrieved, she tries again and it goes through fine. Due to the high volume of calls this is becoming a massive issue which may result
in us having to remove Lync EV and install a traditional PBX, so any help would be appreciated. Here's the topology:
Lync 2013 Standard Edition
Audiocodes Mediant 1000 with SIP and ISDN30 PSTN lines
Aastra 6725ip Handsets
Lync 2010 Attendant Consoles
Here's a list of what's been tried currently (in no particular order):
Disabling media Bypass
Removing Refer to Gateway
Removing Centralized Media Processing
Upgrading Firmware of the Audiocodes
Upgrading the Aastra handset Lync PE to latest
Patching Lync 2013 Windows Client
Patching Lync 2010 Attendant Console (July 2013)
Rebuilding on Physical server as instead of Virtual
We have tried to capture the OCS Util logs from the FE but cannot see anything. In the monitoring and archiving reports I see this from the server:
52095; reason="Media session terminated on internal client error"
And this from the client:
52095; reason="Media session terminated on internal client error"; OriginalPresenceState="0"; CurrentPresenceState="0"; MeInsideUser="Yes"; ConversationInitiatedBy="0"; SourceNetwork="0"; RemotePartyCanDoIM="No"
Additional diagnostic information
Seq # Diagnostic ID Source Application Diagnostic Header
1 13004 jbl-lync13se01.JBL.local InboundRouting 13004; reason="Request was proxied to one or more registered endpoints"; source="LYNC13SE01.***.LOCAL"; Count="1"; appName="InboundRouting"
2 13005 jbl-lync13se01.JBL.local InboundRouting 13005; reason="Request was proxied to one or more additional targets"; source="LYNC13SE01.***.LOCAL"; appName="InboundRouting"
http://lync2010tips.blogspot.com - [email protected] - If this post has been useful please click the green arrow to the left or click 'Propose as answer'

I didn’t quite understand your issue. Please try to elaborate a little more.
Did you see the issue with Lync full client?
Check if you can find any event in Lync Server Event Log on Lync Front End Server.
Check you have enough RAM on Lync Front End Server.
Lisa Zheng
TechNet Community Support

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This process of transferring information updates from master to replica is called replication. The replication process consists of copying information between directories from the master to the replicas, applying the changes received to the
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The MASTER generates the data package containing new changes to CMS and stores a copy in each to-replica directory for every replica.
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Hi,
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Lync 2013 Client pops up automatically while typing in Word , Excel in Windows 7 after upgrade from Lync 2010 client

Hello All,
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Hi All,
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Cancel a call transfer in Lync 2013

Hi,
Is it possible to cancel a transferred call using either the Lync 2010 or 2013 clients, either because the call isn't being answered or you've selected the wrong contact to transfer to.
Unless the user does a consultative transfer this seems impossible so all tips gratefully received.
Thanks

Hi,
I don't think you can do this with a blind transfer once the call has been passed off. Depending on the device / client that you are using to transfer the call however, you might be able to leverage 'Safe Transfer' functionality.
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Re-translate number for calls forwarded from Lync

On a user's desk phone, a call shows up as "315554443333" with 3 being the dial-out code. This way, a user can easily return a missed/received call. In Lync, the call shows up as "+5554443333".
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It worked for me.

That is correct, PSTN to Call Manager with SIP trunk off to Lync. I am thinking the manipulation needs to occur in Lync, not in Call Manager. We are using several number translations already, here is an example:
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I hope this helps to clarify.
It worked for me.

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Hi,
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~~~~~~~~~~~~
Unexpected token '-UserEnabled' in expression or statement.
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~~~
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Hi,
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http://msdn.microsoft.com/en-us/library/office/ff192120(v=office.15).aspx
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http://social.msdn.microsoft.com/Forums/en-US/home?forum=exceldev&filter=alltypes&sort=lastpostdesc
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George Zhao
TechNet Community Support
It's recommended to download and install
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Call transfer from Lync 2010 attendant failing

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