Caller ID no longer shown on calls forwarded from ...

I setup my skype number to forward all calls to my mobile phone and I used to have the caller ID shown correctly for calls incoming to my skype number on my mobile. However, it is suddenly not working in past one week. Is there any setup I need to do to correct it?

I have had exactly the same carry on as you as well as my daughter being in Egypt and missing her calls! I asked about this last YEAR but never got a single solution for it. I also am inundated by cold callers at least 10 times a day + all of their calls just show 'call' which is all I see when my calls are forwarded from Skype. I am cancelling it now and think it should be taken off Skype completely, it is clearly a problem for the majority of users yet has never been addressed or even rectified due to the odd few who state they have no problems with it. It's ridiculous that a company making billions can't listen to the people making the money for them & fix a problem that would probably take 5mins to correct! Surely enough users complaining about the same problem should have been sorted by now? Shameful

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CCME Call Forward from one Hunt Group to another Hunt Group Failure

Hi I have a couple of hungroups in Cisco Call Manager Express. I am trying to configure a Call Forward no answer from one hunt group to another. Does anybody know if this is possible? If so, is there a config available? Here is my config, but it is not working.
Thanks,
Derek
voice hunt-group 20 parallel
final 2290
list 2201,2251,2252
timeout 30
pilot 2209

Hi Derek,
This is supported with the restriction shown below;
final number
Router(config-voice-hunt-group)# final 8888
Defines the last extension in a voice hunt group.
If a final number in one hunt group is configured as a pilot number of another hunt group, the pilot number of the first hunt group cannot be configured as a final number in any other hunt group.
From;
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmecover.html#72373
Cheers!
Rob

Setting Call Forwarding from Off-site

I have managers who want to be able to dial into their main phone line from home and set call forwarding remotely. Is this possible?

The only method I am aware of is to allow them to change their call forwarding via ccmuser.
They would need to have access to your network from home and log in to thier ccmuser page.

Call forwarding from an international Skype number

Ok so here is my setup. I live in Ottawa, Canada and I have an Australian Skype number. What I want to know is, if I put a forwarding number on my australian Skype number to a landline Canadian number and someone from Canada tries to call my Australian Skype number, what rate are they charged when they connect to my forwarded Canadian number and what rate is my Canadian number charged?

To make sure you should contact AT&T but if you set up call forwarding to an international number, you will be the one charged for the international call since your account/phone is dialing the final number.
Again, find out for sure from AT&T who gets the charge.

Re-translate number for calls forwarded from Lync

On a user's desk phone, a call shows up as "315554443333" with 3 being the dial-out code. This way, a user can easily return a missed/received call. In Lync, the call shows up as "+5554443333".
This is fine for Lync users, but if a Lync user were to transfer a call to a desk phone user, the call appears as "+5554443333". The desk phone user can no longer return this call, they would have to dial the digits manually.
How would I go about re-translating this number? Thanks!
It worked for me.

That is correct, PSTN to Call Manager with SIP trunk off to Lync. I am thinking the manipulation needs to occur in Lync, not in Call Manager. We are using several number translations already, here is an example:
OutsideCaller at 555-444-3333 calls InsideUser1 at 222-333-4444. The user has a desk phone and is configured for Enterprise Voice in Lync, so both their DeskPhone1 extension (4444) and their LyncPhone extension (3444) ring. 315554443333 appears
as the Calling Number on DeskPhone1, but +5554443333 appears on LyncPhone.
1. If InsideUser1 forwards a call received on DeskPhone1 from OutsideCaller to InsideUser2 who answers it on their DeskPhone2, it appears on DeskPhone2 as 315554443333 (GOOD).
2. If InsideUser1 forwards a call received on DeskPhone1 from OutsideCaller to InsideUser2 who answers it on their LyncPhone2, it appears on LyncPhone2 as 4444 (BAD, should show original calling party 315554443333).
3. If InsideUser1 forwards a call received on LyncPhone1 from OutsideCaller to InsideUser2 who answers it on their DeskPhone2, it shows on DeskPhone2 as +555444333 (BAD, should display number as 315554443333).
4. If InsideUser1 forwards a call received on LyncPhone1 from OutsideCaller to InsideUser2 who answers it on their LyncPhone2, it shows on LyncPhone2 as +555444333 (GOOD).
I hope this helps to clarify.
It worked for me.

Track call forwarding from two online numbers

Hi,
I have two online numbers that are being forwarded to one phone number. How can I track separately the calls coming to my online numbers? Right now I can only see the calls altogether to both numbers.
Thanks.
Solved!
Go to Solution.

keibay wrote:
I have a landline number I want to show up when I dial from Skype, I went to set it up so it would show to people I am calling and the verification process is to send a text.. it's not a cell?
Except for a very few countries where you can receive an SMS message at a landline number (someone mentioned Germany as an example, somewhere else in these forums), you are not able to have a landline number show up as your Caller ID when calling from Skype. You are generally limited to using certain Skype Online Numbers or a mobile number that passes the SMS verification process, and that's it for Caller ID with Skype.
Sorry!
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Calls forwarded from sip device

I am setting up a callmanager with an h323 gateway.
for incoming and outgoing calls , the customer wants the calls passed to the H323 gateway and then passed to another gateway within the Lan, which has a SIP trunk to the outside world.
Is it just a simple case of having a H323 dial peer on each gateway to pass calls to and from callmanager?

Yes, you need to have the ff dial-peers
On h323 gateway
1. inbound h323 dial-peer from cucm to h323 gateway
2. outbound h323 dial-peer to cucm from h323 gateway
3. Outbound sip-dial-peer from h323 gateway to the sip gateway
4. inbound sip dial-peer from sip gateway to h323 gateway
On SIP gateway
5. inbound sip dial-peer for calls from h323 gateway to sip gateway
6. outbound sip dial-peer to h323 gateway
7. outbound dial-peer for PSTN calls to ITSP
8. You may also have inbound dial-peer from ITSP for inbound PSTN calls

Call Forwarding Breaks with iOS 8.3 Update on iPhone 6 and iPhone 6 Plus with AT&T

Ever since the iOS 8.3 Update, call forwarding is no longer working on my iPhone 6 Plus. I have spent dozens of hours troubleshooting with both AT&T Advanced Business Technical Support as well as many hours with top technicians from Apple at my local Genius Bars.
This is a critical bug for me as I used to use the call forwarding option multiple times a day, EVERY DAY, because when I am in certain business locations my mobile phone gets no reception and calls go right to voice mail. I need to have them forwarded to the land line I'm located at.
APPLE, PLEASE HELP!!!
I've done extensive testing, and this seems definitely to be related to Apple iOS 8.3, and it seems to be specific to the iPhone 6 and iPhone 6 Plus ONLY.
To illustrate the EXACT problem:
A: Settings -> Phone -> Call Forwarding
B. Call Forwarding - Turn on
C. Enter Number and return to previous screen by touching the blue "Call Forwarding" to return to previous screen.
D. Call forwarding button is "green" for a split second, then returns to previous OFF state and no forwarding number is displayed. DOES NOT WORK.
NOT AN AT&T PROBLEM. IF SOMEONE IS EXPERIENCING THIS WITH OTHER CARRIERS PLEASE COMMENT HERE.
Further validation this is isolated to iOS 8.3 on the iPhone 6 and 6 Plus ONLY and not the sim card from AT&T...
Here are the latest steps I did with my AT&T sim card and my wife AT&T sim card (she has an iPhone 5s):
1. Removed my sim and put it in the 5s. The phone said that a "carrier update" was required and I selected "NO" to that prompt. Call forwarding functionality worked as expected on the 5s running iOS 8.3
2. I removed the sim from the 5s and re-inserted it. This time I selected "YES" to do the carrier update to eliminate that as a variable, and the call forwarding functionality still worked as expected.
3. I then placed my wifes sim in my 6 Plus. Call forwarding functionality does NOT work on the 6 Plus (was not prompted for carrier update). Also, keep in mind this is my second phone (Apple provided me with a new iPhone 6 Plus when they couldn't resolve the problem at the Genius Bar after hours of troubleshooting).
Note: I did one additional test which as interesting: I put my sim in the 5s and turned call forwarding "on". Then, I put the sim back into my 6 Plus. The calls were still being forwarded to the number I put in while it was in the 5s, but the call forwarding interface in the 6 Plus showed that it was NOT forwarding calls. I could not turn OFF the call forwarding from the 6 Plus and had to put the sim back into the 5s in order to turn off the call forwarding.
If anyone has an update on this, or any other suggestions please advise! This is a critical issue for me as when I travel and when I am in poor areas of reception I need to forward calls. This is a featured I was using multiple times a day, EVERY DAY.
APPLE????????? HELP!!!!!!

Yes, I am dealing with this right now on at&t with a 6 plus. I've been down the same road as you. I got it to work with a windows phone yesterday but not my 6 plus when I switched back to the iPhone. My wifes 6 works fine. I believe it is an at&t issue and not an 8.3 issue. After dealing through several levels of support at at&t, they are telling me it has to do with their transition to hd voice. Some people are having this issue because they are updating their system and some peoples phone profile, on phones that have hd voice capabilities, are not getting added to their line and call forwarding will not work without it. I have a trouble ticket open to their engineering dept and they promise it will work for me on or before the 24th of april. Engineering has to build my phones profile so call forwarding will work with my iPhone.
This is frustrating because like you, I need to forward my calls because I have no signal in my office and need to forward to another phone so I can get my calls. If at&t would quit dragging their feet and enable wifi calling, this wouldn't be an issue for me. I would suggest you put more pressure on at&t and escalate this until it gets resolved. Or put your sim in a phone that does not have hd voice capability and see if it works then.
Good luck. I'm keeping my fingers crossed this will be fixed for me on or before the 24th. We'll see.
EDIT: I see you did put it in another phone and it worked. That backs up that the issue is at&t and their hd voice upgrades. They had no explanation as to why some work and some don't, but have them make sure a profile for your phone is on the line. If not, they'll need to build one for the phone so that it''l work. At least that's the story for now. Like I said, I'll know more in a day or two.

Locking down call forwarding

I just started a new job, this company doesn't want call forwarding from phones but one of the high level vendors was allowed to have his phone sent to just one number. The last technician figured out how to disallow the change of the forwarding number he set in call manager. I can't for the life of me figure out how he did it. When I set a number in call manager the phone is still allowed to change the number locally and reset it in call manager. I'm really interested to know how he did this.

Hi
In case you want to lock down the call forwarding, you can just remove the CFA button from the softkey template from all the phones. This would prevent users from doing from the phone.
The only option would now be the ccm end user page. In case you want to remove from there as well, use the following enterprise parameter on CCM Administration page :
Show Call Forwarding :This parameter determines whether end users can configure all, none, or specific call forwarding
directives for their phone(s) when using the Cisco Unified CM User Options (ccmuser) window. Call forwarding
options are not provided regardless of the setting in this parameter if the phone template assigned to the user's device does not support call forwarding
With this, what ever CFA settings you put on the phone, users won;t be able to change that.
Regards
Aditya

Setup call forwarding

I can't setup call forwarding to my mphone phone. I'm getting the error that I need to use the international dialing standard. I used (with and without spaces): +1236xxxxxxx 1236xxxxxxx xxxxxxx Where xxxxxxx is my actual phone number. Is it because the 236 area code is new, or how does this international dialing format supposed to look like?

Hi Xibir,
Oh no! Call forwarding is a great feature, and I am sad to hear that your having issues activating this feature. Let's get this fixed. To set an Immediate Call Forwarding from your work phone,
• Dial *72 then the 10-digit phone number of your personal phone.
• press Send and wait for confirmation beeps/message, and
• press End.
If this does not work, please accept my follow & send us a Private message with your work mobile number. We can set this forwarding up for you.
Thanks,
PamelaF_VZW
Tweet us @vzwsuport

After installing 6.0.1 on my iPhone 4 I no longer get notification when another call comes in when I'm on another call. In phone settings I no longer have the icons for call waiting and call forwarding. My carrier is sprint

I no longer get notifications that another call is coming in when I'm on the phone. In the settings under phone I do not see any availabilty for call waiting or call forwarding. I had this feature before installing the new update 6.0.1.

Since it has always been very basic to backup your computer and all it's data, Apple provides no way for you to transfer music from your iPhone back to your computer. As you know, you can re-download all iTunes purchases, but music that you ripped yourself you'll have to just re-rip again.
You can try and find 3rd party applications that might help you. I'm sure you'll pay, however.
Let this be a very important lesson learned.
Best.

Call Forwarding Number on 3G Not Retained as it was on Original iPhone

On the original iPhone I could turn call forwarding on and off and the number I had set to have calls forwarded to was retained when I turned forwarding back on. With the 3G the number to be forwarded to needs to re-entered each time I turn call forwarding back on.
I called Apple support and also spoke to AT&T support but they were not able to provide any useful information as to why this is or if the feature is not available any longer on the 3G.
Does anyone have any info on this and/or know of a way to have the forward to number "stick"?

I have a new iPhone 3G and I have the exact same question. I used to have a Palm 750 (Mobile 6), and it had that feature, but on my new 3G, I have to reenter the call forward number every time, unless I am missing sometime. Seems ridiculous. It should maintain a list of at least 3-5 recently call forwarded numbers, as most persons would only have a select few numbers that they would ever call forward. Also, my Palm 750 had a special icon on the face page showing that I had the call forwarding feature turned on. That was a nice reminder, if I left that building and forgot to un-forward my calls.

Call forwarding and 8.3

Since updating to 8.3, I am not longer able to activate call forwarding. I use at&t and have used this feature before, but not since upgrading to 8.3. Won't turn on in settings or dial pad. When I try to set it, forst there is no ok button. All you can do is back out of the forwarding screen. When I do, call forwarding dims out for about 2 seconds and then just shuts back off. Get an error trying to forward through the dial pad. I've called at&t and they reset my account and said they are having no issues with forwarding. Had a friend test forwarding on his iphone and at&t and his forwarding works fine, since he's still running 7.1.2.
Anyone else having this issue and/or did you get it sorted out? I need to be able to forward my calls. Help.

Hello, jtmo3.
Thank you for visiting Apple Support Communities.
I understand that you are unable to activate call forwarding on your iPhone. Depending on what carrier you have, this could be related to a provisioning issue. I would recommend checking with your carrier to make sure this feature is provisioned or not blocked.
iPhone: Understanding phone features
-Jason H.

Is there any other way to achieve per user call forward restriction other than to create multiple voice policies?

Hello,
We mentioned the environment details below:
Environment
In our PBX environment, currently a user can forward calls to any local (within a region) internal extension. But for external PSTN call forwarding, a user needs to send a request and be approved by their manager. And the forwarding restriction
is applied such that user is only allowed to forward to that particular PSTN number - to prevent toll fraud.
Moving forward to Lync, using voice policy's call forwarding and simultaneous ring PSTN usages, I can set it to allow forward and simultaneous ring to custom PSTN usage and a custom route that will only send calls to these pre-approved
external numbers.
Outcome
But in such a scenario,
sSince all the custom external allowed numbers will have to be put into a single Route match table, User A will be able to successfully
set up call forward to User B's number. (if they come to know about it somehow, that is)
rü
Route matching list will be very long due to the number of users per hubsite that has call forwarding enabled.
Questions
Is there any other way to achieve per user call forward restriction other than to create multiple voice policies ? MSPL may be ?
2. Is there a limit in the number of entries you can have on the Route pattern matching regex expression ?
Please advise. MANY THANKS.

1) I think multiple policies may be your best bet, though it's not a fun one to manage, I agree. MSPL could do it, but it would be more complex to maintain in the end. Even gateways have limitations on routes.
2) I'm not aware of a limit, though I'm not saying there's isn't one. But if you hit it, you could move to a second usage/route combo.
I'd suggest building out some PowerShell usage/route creation/organization script for this so it's not something that would need to be maintained within the GUI.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Problem with call forwarding and "call divert"

I have been receiving calls lately and a dialogue box pops up and says "fowarded call" with a button that says "dismiss" - I'm not sure why or how to disable this. in my settings I have call forwarding turned off. Also when I make calls I sometimes see messages saying something about call forwarding active or active diverts. Again I have call forwarding turned off and I see no settings for divert. How can I fix this?
Thanks.

i am having a similar problem. I have a Pearl 8100 with T-Mobile. I've had it for almost two years (since Jan. '07). About four weeks ago, this problem started. I have a landline office phone through AT&T, and when I leave the office, I forward this land line to my Pearl. When someone calls my office after hours, on nights and weekends, the problem is that instead of the person's name and phone number showing up on my caller ID, my Pearl shows that I am calling myself from my own cell phone! I don't get "Private Number" like you get, the caller ID shows that I am calling myself!
I've spent six or seven hours with T-Mobile tech support, with five different tech people over a period of several days and several phone calls, and they can't figure it out; their final and "best" answer is that it's a blackberry problem, that the issue has been addressed and identified as a "known issue" and a "trouble ticket" has been created. I contacted RIM and they directed me to their archived troubleshooting and to this forum, so I still don't have an answer. And T-M had no answer when I told them that this feature worked just fine from Jan. '07 through Aug. '08. T-Mobile offered to put me into a different device, the T-Mobile wing, which by fair assessment, looks like a piece of junk, and it's window's mobile, which is even worse. I rejected this option.
I'm hoping someone can solve this. One friend of mine thought that it's a network issue, any issue with caller ID would be with the network, not the phone or its software...this makes some sense to me...and one of the techs at TM thought that this could be the issue as well. As T-M upgrades its networks to 3G, these bugs are popping out. who knows, I'm sticking with this Pearl and 8100 for a little while longer, b/c I am waiting to see if an answer shows up somewhere on one of the forums, but I hate not knowing who's calling before I answer the phone!

Caller ID no longer shown on calls forwarded from ...

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