Campus Manager 5.1.4 upgrade - locked files during install

During installation of CM 5.1.4 on Windows 2003 Enterprise Server, I get popup windows "Stop All Programs". I checked Windows Service console but have been unable to determine which processes may be holding these files. How do I determine?
Thanks,
D:\PROGRA~1\CSCOpx\objects\smarts\bin\sm_server.exe
D:\PROGRA~1\CSCOpx\objects\smarts\bin\system\sm_authority.exe
D:\PROGRA~1\CSCOpx\objects\smarts\bin\system\sm_server.exe
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_actions.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_adsnmp.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_asl.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_auto_discovery.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_clsapi.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_decs.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_devstat.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_devstat_cisco.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_devstat_isdn.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_devstat_ptop.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_devstat_topspin.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_discovery.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_event.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_ga.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_gahttps.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_health.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_health_cisco.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_health_topspin.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_httpd.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_icf.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_icim.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_icim_core.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_icmp.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_icmpacc.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_license.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_nas.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_protocol_discovery.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_rclt.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_repos.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_servif.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_sms.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_snmp.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_snmpwalk.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_sockserv.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_system.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\sm_trapd.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\tls704d.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\ver_suite.dll
D:\PROGRA~1\CSCOpx\objects\smarts\lib\xerces-c_2_1_0.dll

Try this:
1. In Windows, go to Start and click on 'Run...'. Type in services.msc and set the following CiscoWorks Services to Startup Manual:
-CiscoWorks Daemon Manager
-CSCS rsh/rcp service
-CSCS syslog service
-CSCS tftp service
3. Set your TEMP and TMP environment variables to C:\TEMP (make sure that directory exists, and everyone has full access). Right click on My Computer and click on Properties. Go to the Advanced tab to find the Environment Variables at the bottom.
4. Reboot the server.
5. Try upgrade again.
6. When the installation is complete, restore the startup of the following services to Automatic:
-CiscoWorks Daemon Manager.
-CSCS rsh/rcp service
-CSCS syslog service
-CSCS tftp service
8.- Reboot the server.

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>
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mso-ascii-theme-font:minor-latin;
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Kind regards Dean
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2011/06/23 13:11:10 main ani ERROR ServiceModule: Failed to instantiate com.cisco.nm.ani.server.dfmpoller.NoServiceModule
2011/06/23 13:11:10 main ani MESSAGE DBConnection: Created new Database connection [hashCode = 6164599]
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2011/06/23 13:11:16 main ani ERROR POStore: Exception caught: com.cisco.nm.ani.server.frontend.AniStaticConfigException: AniStaticConfigException: Failed (sql) to verify/construct schema for PO com.cisco.nm.ani.server.topo.PagpPortChannel because: com.sybase.jdbc2.jdbc.SybSQLException: SQL Anywhere Error -116: Table must be empty
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Nachricht geändert durch mermel

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