Can I exchange for new if I pay restock fee?

Sorry to cross post, but not getting answers in the other forum
My wife and I bought new iPhones 3Gs on monday to replace our originals.
I have had nothing but troubles.
The first unit, the hold button broke and retreated into the shell - they exchanged it.
The second unit, the screen is WAY too yellow, ever after the update. Also, I have not been receiving calls. I went to genius and talked to AT&T, they say everything is working fine. Missing calls is not happening while in the stores. Keep saying let us know if I keep having issues, etc. I think the phone is a lemon, my wife's 3G phone is perfect.
I work as a freelancer and my phone is my lifeline...I need a fix.
If i go back to the Apple store, and pay the restocking fee, can I just exchange for a brand new phone? The 30 bucks is worth potentially solving this problem.

Even if someone were to give you an answer to this, The Apple Store would have to agree in order for it to actually happen.
It's probably best to give the Apple Store a call.
Hopefully someone has actually tried this and can give you an actual answer, but barring that you'll have to ask Apple.
Sorry. Hope you get an answer.

Similar Messages

Can I exchange for a new laptop? Since December it has been having hardware issues and it has already needed to get parts changed twice already. My laptop is not working properly again. I feel like I have unfortunately gotten a lemon laptop.

Can I exchange for a new laptop? Since December it has been having hardware issues and it has already needed to get parts changed twice already. My laptop is not working properly again. I feel like I have unfortunately gotten a lemon laptop.

Apple will repair or replace at its discretions, parts found to be defective in materials or workmanship.
You will have to discuss whether your history warrants a complete replacement with the folks at the Genius Bar.
I do not speak for Apple, but it sounds to me like you have been unlucky, but not unlucky enough (or have spent so much time with your MacBook in the shop) to warrant a complete replacement.
You have not provided any details of what the faults were or what was replaced. If they replaced the motherboard, you already got a new computer -- because everything except the drive and the display is on that board.

My brand new MBA 2011 13' is having squaking sound, can i exchange for a new one?

I just got my MBA 2011 13', when i carry the MBA around or when use it on my lap, i could notice the chasis is making very irratating squaking sound.
This happen from the first day i got my MBA, can i exchange for a new set?
Btw, I'm order online from Malaysia

i guess the 14days return policy doesnt apply to Malaysia country, somemore i bought it from Malaysia Apple Store instead of retails stall.
thanks

Can I exchange my new iPhone 4 for a 4S?

I bought a 16GB iPhone 4 on Sept 20, can I exchange for a 16 GB 4S? I have my 30-day exchange period ending on Oct. 20 but I'm worried all the 4S phones will be backordered. Will I be able to reserve one and still get my free exchange?
I paid $199 and used my upgrade for the AT&T iPhone 4 when my last phone broke last month.
I did this same thing with the 3GS when it came out as I bought a 3G and returned it a few weeks later when the 3GS came out but obviously a lot more were in stock then than will be for the 4S.
Is there any kind of a rain check I can get on the 4S?

Yes, if you purchased after September 4th you are eligible for an exchange. You should get in contact with your carrier to be put on a waiting list. Hope thy helps!

Can i exchange the new ipad that i bought yesterday even if i used and downloaded a few apps?

Can i exchange the new ipad that i bought yesterday even if i used and downloaded a few apps? I bought the 16g wifi only from apple store and wants to exchange it to 16g wifi with 3g.

You have a 14 day return period for iPad bought from the Apple store so yes, you can take it back for a refund and buy the 3G version instead.

Does apple buy back ipad in exchange for new model?

does apple buy back ipad in exchange for new model?

You can sell the iPad and buy a new one.
How to Sell Your Old iPad http://tinyurl.com/85d69lk
Other sources to sell.
eBay Instant Sell http://instantsale.ebay.com/?search=ipad
Sell and Recycle Used Electronics - Gazelle http://www.gazelle.com/
For instant gratification in selling a used iPhone or iPad, Gazelle’s Gadget Trader, an iOS app, is tough to beat. In seconds it detects the device and reveals how much it is worth in good condition. Tap the Sell This Phone to Gazelle button and the deed is done.
Sell Electronics for Cash - Next Worth http://www.nextworth.com/
Buy My Tronics http://www.buymytronics.com/
Sell Your iPad http://www.sellyourmac.com/mac-product-guides/ipad.html
Totem http://www.hellototem.com/
 Cheers, Tom

IPhone 16 GB white - Issues - Can I pay to restock and exchange for new?

Hi,
My wife and I bought new iPhones on monday to replace our originals.
I have had nothing but troubles.
The first unit, the hold button broke and retreated into the shell - the exchanged it.
The second unit, the screen is way too yellow, ever after the update. Also, I have not been receiving calls. I went to genius and talked to AT&T, they say everything is working fine. Let us know if I keep having issues, etc. I think the phone is a lemon, my wife's 3G phone is perfect.
If i go back to the Apple store, and pay the restocking fee, can I just exchange for a brand new phone?

Apple will not accept a return for an iPhone purchased at Consumer Cellular. You cannot
add additional memory to an iPhone. If you wish one with more memory, sell
the one you have and use the funds received towards the purchase of the model
you desire.
You can return your current iPhone to your wireless provide, purchase one with
more memory at Apple and take that iPhone to Consumer Cellular to have them
activate it on their network. Before doing so, be use that Consumer Cellular will
accept iPhones not purchased directly from them and if they do, which models
they support.

Can I exchange a new MPA 11" for another model in 14 days?

I have bought a new MPA 11" 2 days ago, and I changed my mind because I think I need a more powerful laptop like the MBP 13" which are actually at the sam price. There is no IR port and I cannot use a remote control for a presentation, that was the thing that dissapointed me the most.
So, besides that I have used the software, If I restore the settings and get it back in its package, can I exchange it within the next few days??

Thank you very much for replying.
So, I can just replace it without any technical reason? Because I read at the return policy that If you use the software you cannot get a refund but only exchange it with the same item? And by the way how can I restore everything?

How can i exchange for the new design

Last year my sister purchased a ipod shuffle 3rd gen, for my 10 yr old daughter. She bought it from Target and spent $145.00 at that time. Shortly there after i became aware apple had replace this 3rd gen shuffle with a new design. One that is more user friendly, especially for my 10 yr old. I have to say we have been very disappoint with her ipod for several reasons.
1. there is no face so you cant see what your doing
2. you must memorize the amount of clicks in order to operate it.
3. we have only been able to upload new music to her ipod once since she got it a year ago. Even with online tech support,reading online forums,owner manuals, help from family and friends. To no avail.
She has it still in the box neatly packed away. Its used as a show piece on her dresser to show that she has an (ipod). Neadless to say she does not use it,does not like it mainly because there is no display panel which make it very difficult for her to function.
So how can i exchange/replace the old design ipod shuffle generation 3 for the new design.

Try disabling your firewall and try again.

NE2 upgrade disappointing. Can I use NE2 upgrade/discount again to exchange for new device?

I just used my New Every Two ("NE2") to upgrade from a Blackberry to the Droid Incredible 2. But frankly, the more I use the Droid, I more I don't like it. It's especially annoying when the battery drains after only an hour on standby. I need reliability, and this isn't it. Plus, it's loaded with apps I have no use for and can't get rid of. It's been a hell of a disappointment honestly since I so wanted to give the Droid a chance over the iPhone (reason being is that I already own several Apple devices including the iPod Touch (4th gen.) and the iPad 2 (WiFi + 3G).
I'd like to get the iPhone 4 instead. So here's my question: If I return my Droid within the 14 days (tomorrow is the 14th day, btw), will I get my NE2 opportunity back in order to apply it to the iPhone 4? I am not a new customer. I've been a loyal one for years, but somehow I think that wouldn't help in this matter.

theseblues wrote:
I just used my New Every Two ("NE2") to upgrade from a Blackberry to the Droid Incredible 2. But frankly, the more I use the Droid, I more I don't like it. It's especially annoying when the battery drains after only an hour on standby. I need reliability, and this isn't it. Plus, it's loaded with apps I have no use for and can't get rid of. It's been a hell of a disappointment honestly since I so wanted to give the Droid a chance over the iPhone (reason being is that I already own several Apple devices including the iPod Touch (4th gen.) and the iPad 2 (WiFi + 3G).
I'd like to get the iPhone 4 instead. So here's my question: If I return my Droid within the 14 days (tomorrow is the 14th day, btw), will I get my NE2 opportunity back in order to apply it to the iPhone 4? I am not a new customer. I've been a loyal one for years, but somehow I think that wouldn't help in this matter.
Make SURE you return it within the 14 day window. You will have to pay a $35 restocking fee so don't be surprised when they charge you for that. But yes, this can be done easily. Just take it back to the store you got it at.

Can you exchange a new iPod Touch 4G 32 gb for the new one when it comes out?

I ordered one using points from my credit card, so I want to know if I can I exchange it for the 5 when it comes out??

If you purchased it within the last 14 days you can return it for a full refund and then purchase the 5G. Otherwise Apple will only give you a 10% recycling discount if you turn in an old iPod and purchase a new one.

HT1711 how can i add a new card to pay for my music on itunes

how can i add a new card to buy songs from itunes

Hi...
If you are referring to an iTunes gift card, follow the instructions here > iTunes Store: How to redeem a code
If you are referring to editing your payment method, you can do this on your iPod touch.
Tap Settings > Store > Use Existing Apple ID and sign in.
That should take you the Account Setttings window where you can change your payment type.

Re: Ipad 3 can I exchange for a 4

Can i exchange my beats studio with the beats studio wireless and pay the difference

Hello Omarihab,
Thanks for registering on the forums and posting your inquiry! There are quite a few different types of Beats headphones, and it’s understandable that you’d want to try another pair to see if it better fits your needs. Best Buy offers a Return & Exchange Policy for this exact reason, and I’ll happily advise further.
Neihn is spot on here. Per our Return & Exchange Policy, seen here, customers have up to 15 days to return or exchange all eligible products. My Best Buy Elite and Elite Plus members receive an extension to this policy of 30 and 45 days respectively. As long as you’re within the eligibility timeframe, I would head into a store and talk to customer service. Please be sure to bring your original receipt or order number if it was a BestBuy.com purchase, and also bring an acceptable form of identification, such as your driver’s license. A list of all acceptable forms of identification can also be seen at the link above.
Please let us know if you have any other questions, and thanks again for posting!
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Can I exchange my new iPad to one with more memory?

I just purchased a new I-pad mini after going in for an appt. After downloading my pics and music, etc I will need more memory. Can I exchange it?

Thank you - I purchased it on Friday, and the rep said it would be plenty of memory - but it is not.... so I have his card and will start there! Thanks again

Shared Review: Can't Check for New Comments or Publish Comments

I am having a problem with a network file share (SMB) Shared Review. I am not able to Check for New Comments or Publish Comments. When I click those buttons all I get is the green circle continuously spinning forever. Other members of my team are able to check for and post new comments. I am able to connect to the SMB file share outside of Acrobat just fine. I am using Acrobat Pro XI with the latest update 11.0.03.

Try the following steps :
1. Keep the review file closed and remove the review enty from the Tracker. For this "Go to View->Tracker. Choose the review file under the Review->Joined node and from right click options choose 'Remove review from Tracker'."
Note: Do not remove the reviews which you had initiated i.e. those under Sent node. Otherwise, the review will removed from the server also.
Alternatively, you can delete the Collab and Synchronizer folder from the following location:
/users/+username+/Library/Application Support/Adobe/Acrobat/+version+/
2. Sign out from Adobe.com comment. For this "Go to Preferences->Adobe Online Services". and click sign out.
3. Now open the review PDF again and login with the correct credentials.
Hope, this will resolve your issue.

Can I exchange for new if I pay restock fee?

Similar Messages

Maybe you are looking for