Can't activate sport app due to previous BT accoun...

I'm on an Infinity contract and when trying to activate the BT Sport app I get error ref# CON-0003.  On speaking with faults they say it's because my number has previously been part of fibre to the premises trials (firstly business then home) and the number hasn't been released by one or the other of them.  My contacts for the trials are discontinued so I don't know where to start.  I'd be glad for suggestions on how to can get my number released so that I can activate this app.

You'd better send us your details for this one Bluesocks, if you haven't managed to get someone to sort it already. I'll PM you with instructions on how to get in touch.
Dean
BTCare Community Mod
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Similar Messages

  • Apps store wont let me download free app due to previous purchasing problem? help!!

    apps store wont let me download free app due to previous purchasing problem? help!!

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill ? If it's not then that might be the reason that you are getting the security code error : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • I can't activate the app Photoshop on my second computer I have a photography monthly plan

    I can't activate the app Photoshop on my second computer I have a photography monthly plan

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Cloud Plans https://www.adobe.com/products/creativecloud/buying-guide.html
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html

  • Can't activate my iphone cause the previous owner can't remember their information

    How do I activate my iphone when the previous owner can't remember their information to take it off their account?

    Send the previous owner this link and tell them to reset the information. If they will not or cannot do so, the iPhone is useless to you.
    (120831)

  • Can I activate findiphone-app from another unit?

    I don't know if i have activated the findiphone app, and now i have lost it... Is there any way to activate it via e.g. an iPad?

    No. You can't activate it from another device, it has to be setup and activated on the device BEFORE you lose it.

  • How can i activate my iphone 4 if previous owner does not remember the id and password

    Hi,
         I got an iphone 4 from my brother in US,phone was officially unlocked after the expiry of contract,i used it for sometime
    when my brother tried to remove it from his iclod id the phone is asking to reactivate and needs username and id of the previous owner i.e my brother but we have tried all the ids and passwords and are not working
    Please suggest a solution

    Your brother has to remember his Apple ID and password...which will be the same as the iCloud account uses.  To activate, you can also have your brother login to his iCloud account and if the iPhone is listed, send an erase signal.  That will completely erase his information and you can enter your own.

  • Can't run the app due to error deploying to DefaultServer, jdev11.1.1.1.0

    Hello folks,
    I installed Jdeveloper 11.1.1.1.0 and migrated my application from the Jdeveloper 11.1.1.0.1 by following the wizard.
    Now my application cannot run. The following is what I get:
    DefaultServer startup time: 13485 ms.
    DefaultServer started.
    [Running application DirectedMessaging on Server Instance DefaultServer...]
    java.lang.NullPointerException
    java.lang.NullPointerException
    [11:10:09 AM] #### Deployment incomplete. ####
         at oracle.jdevimpl.deploy.stripe.DirectoryModuleIO$DeploymentModuleDirectoryIO.recursiveListDirectories(DirectoryModuleIO.java:103)
         at oracle.jdevimpl.deploy.stripe.DirectoryModuleIO$DeploymentModuleDirectoryIO.recursiveListDirectories(DirectoryModuleIO.java:115)
         at oracle.jdevimpl.deploy.stripe.DirectoryModuleIO$DeploymentModuleDirectoryIO.recursiveListDirectories(DirectoryModuleIO.java:115)
         at oracle.jdevimpl.deploy.stripe.DirectoryModuleIO$DeploymentModuleDirectoryIO.recursiveListDirectories(DirectoryModuleIO.java:115)
         at oracle.jdevimpl.deploy.stripe.DirectoryModuleIO$DeploymentModuleDirectoryIO.recursiveListDirectories(DirectoryModuleIO.java:115)
         at oracle.jdevimpl.deploy.stripe.DirectoryModuleIO$DeploymentModuleDirectoryIO.recursiveListDirectories(DirectoryModuleIO.java:115)
         at oracle.jdevimpl.deploy.stripe.DirectoryModuleIO$DeploymentModuleDirectoryIO.recursiveListDirectories(DirectoryModuleIO.java:115)
         at oracle.jdevimpl.deploy.stripe.DirectoryModuleIO$DeploymentModuleDirectoryIO.recursiveListDirectories(DirectoryModuleIO.java:115)
         at oracle.jdevimpl.deploy.stripe.DirectoryModuleIO$DeploymentModuleDirectoryIO.recursiveListDirectories(DirectoryModuleIO.java:115)
         at oracle.jdevimpl.deploy.stripe.DirectoryModuleIO$DeploymentModuleDirectoryIO.recursiveListDirectories(DirectoryModuleIO.java:115)
         at oracle.jdevimpl.deploy.stripe.DirectoryModuleIO$DeploymentModuleDirectoryIO.recursiveListDirectories(DirectoryModuleIO.java:115)
         at oracle.jdevimpl.deploy.stripe.DirectoryModuleIO$DeploymentModuleDirectoryIO.removeArchive(DirectoryModuleIO.java:95)
         at oracle.jdevimpl.deploy.stripe.DirectoryModuleIO$DeploymentModuleDirectoryIO.write(DirectoryModuleIO.java:146)
         at oracle.jdevimpl.deploy.adrs.wls.SplitSourceWarModuleIO$SplitSourceWarModuleDirectoryIO.write(SplitSourceWarModuleIO.java:80)
         at oracle.jdevimpl.deploy.fwk.ArchiveIO.write(ArchiveIO.java:24)
         at oracle.jdevimpl.deploy.adrs.wls.SplitSourceWarModuleIO.commitImpl(SplitSourceWarModuleIO.java:42)
         at oracle.jdevimpl.deploy.stripe.AbstractModuleIO.commit(AbstractModuleIO.java:82)
         at oracle.jdevimpl.deploy.stripe.DeploymentModuleImpl.commit(DeploymentModuleImpl.java:187)
         at oracle.jdevimpl.deploy.war.WarDeployer.writeWarFile(WarDeployer.java:261)
         at oracle.jdevimpl.deploy.war.WarDeployer.deployImpl(WarDeployer.java:100)
         at oracle.jdeveloper.deploy.common.AbstractDeployer.deploy(AbstractDeployer.java:94)
         at oracle.jdevimpl.deploy.fwk.DeploymentManagerImpl.deploy(DeploymentManagerImpl.java:442)
         at oracle.jdeveloper.deploy.DeploymentManager.deploy(DeploymentManager.java:209)
         at oracle.jdevimpl.deploy.common.ModulePackagerImpl.deployProfiles(ModulePackagerImpl.java:86)
         at oracle.jdeveloper.deploy.common.ModulePackager.deployProfiles(ModulePackager.java:63)
         at oracle.jdeveloper.deploy.common.ModulePackager.deployImpl(ModulePackager.java:52)
         at oracle.jdeveloper.deploy.common.AbstractDeployer.deploy(AbstractDeployer.java:94)
         at oracle.jdevimpl.deploy.fwk.WrappedDeployer.deployImpl(WrappedDeployer.java:39)
         at oracle.jdeveloper.deploy.common.AbstractDeployer.deploy(AbstractDeployer.java:94)
         at oracle.jdeveloper.deploy.common.BatchDeployer.deployImpl(BatchDeployer.java:82)
         at oracle.jdeveloper.deploy.common.AbstractDeployer.deploy(AbstractDeployer.java:94)
         at oracle.jdevimpl.deploy.fwk.WrappedDeployer.deployImpl(WrappedDeployer.java:39)
         at oracle.jdeveloper.deploy.common.AbstractDeployer.deploy(AbstractDeployer.java:94)
         at oracle.jdeveloper.deploy.common.BatchDeployer.deployImpl(BatchDeployer.java:82)
         at oracle.jdeveloper.deploy.common.AbstractDeployer.deploy(AbstractDeployer.java:94)
         at oracle.jdevimpl.deploy.fwk.WrappedDeployer.deployImpl(WrappedDeployer.java:39)
         at oracle.jdeveloper.deploy.common.AbstractDeployer.deploy(AbstractDeployer.java:94)
         at oracle.jdevimpl.deploy.fwk.DeploymentManagerImpl.deploy(DeploymentManagerImpl.java:442)
         at oracle.jdeveloper.deploy.DeploymentManager.deploy(DeploymentManager.java:209)
         at oracle.jdevimpl.runner.adrs.AdrsStarter$6$1.run(AdrsStarter.java:1469)
    #### Cannot run application DirectedMessaging due to error deploying to DefaultServer.
    [Application DirectedMessaging stopped and undeployed from Server Instance DefaultServer]
    How to handle such a situation ? Any ideas would be greatly appreciated.
    Regards,
    Valon

    I switched back to 11.1.1.0.1, loaded the backup of the app i made.
    In this version of JDeveloper the application runs fine, however the similar error as above is displayed in the log and i think is more meaningful then above.
    Here it is:
    INFO: JMX Portable Framework initialized with platform SPI "class oracle.as.jmx.framework.wls.spi.JMXFrameworkProviderImpl"
    <Jul 16, 2009 1:57:56 PM EDT> <Error> <Deployer> <BEA-149205> <Failed to initialize the application 'DirectedMessaging' due to error weblogic.management.DeploymentException: [J2EE:160149]Error while processing library references. Unresolved application library references, defined in weblogic-application.xml: [Extension-Name: adf.oracle.domain, Implementation-Version: 11.1.1.1.0, exact-match: false]..
    weblogic.management.DeploymentException: [J2EE:160149]Error while processing library references. Unresolved application library references, defined in weblogic-application.xml: [Extension-Name: adf.oracle.domain, Implementation-Version: 11.1.1.1.0, exact-match: false].
         at weblogic.application.internal.flow.CheckLibraryReferenceFlow.prepare(CheckLibraryReferenceFlow.java:26)
         at weblogic.application.internal.BaseDeployment$1.next(BaseDeployment.java:615)
         at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:37)
         at weblogic.application.internal.BaseDeployment.prepare(BaseDeployment.java:191)
         at weblogic.application.internal.EarDeployment.prepare(EarDeployment.java:16)
         Truncated. see log file for complete stacktrace
    >
    Application Redeployed Successfully.
    Elapsed time for deployment: 22 seconds
    ---- Deployment finished. ---- Jul 16, 2009 1:59:06 PM
    Run startup time: 26203 ms.
    [Application DirectedMessaging deployed to Server Instance DefaultServer]
    Target URL -- http://****
    I hope this information will help to solve my original problem of this post. Any ideas ?
    Thanks,
    Valon

  • Can't install an APP - due to PC not authorized msg

    moved to ITunes for Windows board

    alexdon wrote:
    Settings-storage,post a screenshot.Also,go to settings-apps-downloaded and take a screenshot there too.
    Dear, just with that suggestion I saw that there were files that I downloaded but never instaled, so I delete them and now can I download and update the applications.
    Thanks you!!

  • Can't open downloaded app due "unknown publisher"

    I can't open a downloaded app because of an "unknow publisher"

    msnijder30 wrote:
    I can't open a downloaded app because of an "unknow publisher"
    This is Apple's "Gatekeeper" which blocks programs from being installed on your computer that isn't part of AppStore enviroment or their registered developers.
    The way it just blocks things kind of makes new computer users beleive only App Store is a source of software.
    The way it's implemened is wrong, it should warn you that the app is from a unverified publisher and then have a button to allow it to be installed regardless, like it is on Windows.
    Except Apple did things this way and now people have tons of questions and want to turn it off.
    If a user needs more controls on outside software, then that should be a option in preferences, not blocking all apps by default.
    So it's a blocker, not a fair warning of the higher risks with unverified developers software.
    It's very uproductive for developers to spread malware, most are in it for profit or good hearted reasons and the bad ones are few and discovered in short time anyway.

  • I don't have the previous owner apple account how can I activate my iPhone without the previous owner?

    What can I do to active my new iPhone 5s if I don't have the previous owner apple ID because I don't know him.

    So the trick here is at what point are you getting stuck? You'll know whether or not you can use the device after you've restored it in iTunes. If the previous owner had not removed their iCloud account (or turned off Find My iPhone) before you do this, then the phone is forced into Activation Lock (which you'll likely see after restoring the device, upon setting it up). If this is the case, you either HAVE to contact the previous owner and have them help you type in their password or remove the phone from their iCloud account by logging into iCloud.com, or if you can provide valid proof of purchase you may be able to get support through AppleCare or an Apple Store. Otherwise, see if you can return it! Good luck!

  • ITunes Truly Epitomizes Definition of Insanity since can't download free apps due to Technical Difficulties and iTunes says to try again later and get same results

    iTunes truly epitmizes the Definition of Insanity.   I can't even download free apps.  iTunes says they are having technical difficulties.  What an understatement.  iTunes makes everyone go crazy by saying to try again later.  When we try again, same result. 

    Ha!
    I've been saying that iTunes is a "@#8*!^8 crazy *#!" ever since I reinstalled it, LOL!
    I had that thing, just about *duct-taped and stuffed between the attic rafters* for the past 3 years,
    and never missed it.
    Then...well...I told my husband, that I must've incurred an Aneurysm during sleep...because for some reason, the %*@$! has now reappeared, and is just as OCD and Hyper, as it was when I had it
    *locked up*!
    But my husband keeps swearing that I re-downloaded it, because I missed hearing my favorite
    pod-shows.
    Anyhoo...since, I've re-inflated it, I've only used it for 1/2 an evening, before I gave a yell, and pulled the plug on it, yet again!
    A.n.y.t.i.m.e I tried to do ANYTHING, that crazy &#tc+ was right there...and I swear that I could hear a hyper never-pausing-for-breath 'voice', which seemed to shrill:
                        "Can I do it, huh, huh? Can I open, huh? huh? I wanna do it, I wanna I wanna!!
                         "Prrlleaaase! I just wanna open it!! You know I can!  So can I, huh huh!!"
    So it's *locked-up under my porch crawl space* until....well....until... (0;
    I actually just came on here to say that, during the 3 or so hours that I attempted to reason with that Demento, I was never able to access the iTunes Store, either.
                             "I can't access the iTunes Store.
                              It must be busy, so I'll try again later."
    And while it was trying to convince of that, I managed to get in and out of the iTunes Store, about 3 separate times...and had managed to listen and download about 5 or so pods...but it just kept repeating that same line.
    Like its dose of Lithium had worn off, and now it was just about ready to show me its
    *Alvin the Chipmunk Alter-Persona*...
    But it never got the chance.
    I haven't heard a peep out if since, LOL!
    I figure there's enough to keep me occupied on here...so if doesn't behave itself soon....
    Yeah...you KNOW what I'm talkin' bout, LOL!
    Well, I gots to go now, but you have yourself, a fabulous weekend!
         ~Macaholic93

  • How can I activate my iphone although the previous apple id is mine?

    I bought an iphone 5 on amazon and used it for nearly 2 month. But it isnt fit with my company, so I sold it to my friend. He restored it and it needed my apple id to activated. But when I typed in, it said my apple id couldnt used to activated this phone, although I was the one who set up it first.

    I am having a similar problem.  I am beginning to wonder if there is something wrong with apple authentication right now.

  • I cant download an app due to my visa

    i can not update an app due to my visa can not be accepted

    You will need to contact iTunes Support to get help with this:
    iTunes Support WorldWide
    Cheers,
    GB

  • Can't download free apps error message

    All of a sudden I can not download free apps due to the error message "Store Credit unavailable"
    I've logged out and logged back into my iTunes account but still no joy...

    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    Dell Computer Corporation Dimension 4300
    iTunes 7.0.1.8
    Current user is an administrator.
    Network Adapter Information
    Adapter Name: {017E7374-75C8-4832-8274-C927ADF3EB6C}
    Description: WAN (PPP/SLIP) Interface
    IP Address: 4.238.171.231
    Subnet Mask: 255.255.255.255
    Default Gateway: 4.238.171.231
    DHCP Enabled: No
    DNS Servers: 64.136.28.120
    64.136.20.120
    Network Connection Information
    Active Connection: NetZero
    Connected: Yes
    Online: Yes
    Using Modem: Yes
    Using LAN: No
    Using Proxy: Yes
    HTTP Proxy: 127.0.0.1:7900
    Firewall Information
    Windows Firewall is off.
    McAfee Personal Firewall is installed.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Here my network diagnostics. Everything seems to check out except for the connection attempt to the Apple website.

  • "Sorry you can't access the BT Sport App and onlin...

    I've been trying to login to the BT Sport app and keep getting told that I haven't activated it yet. I'm shown an activate button and when I press it I'm taken to a site where I have to log in using my My BT credentials. Upon logging in I'm shown the following message:
    "Sorry you can't access the BT Sport App and online content because a BT ID created by Stephen is the account holder."
    The message is completely nonsensical as I the account holder and I've logged in with valid credentials. I tried calling the helpline and am still waiting for someone to call me back, even though I called them two hours ago. What awful service.

    Hi W0035521,
    Welcome to the community forum. Do you have more than 1 BT ID? It sounds like you have another ID that has been set up with account holder status. I can take a look at this for you. Please send me in your details using the "Contact The Mods" link found in my profile.
    Thanks
    PaddyB
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Maybe you are looking for