Can't add or remove programs from dock

I suddenly have a problem where I can't add or remove programs from the dock. When I try to drag a program icon to the dock it won't stick to it and shows a "+" next to it in green. When I try to drag an icon off the dock it shows a shadow of the icon that won't go away. I tried making a new user and the same behavior occurs in that user. I tried finding my com.apple.dock.plist but couldn't locate it. I was able to find com.apple.dockfixup.plist and tried deleting that but it didn't help. Any recommendations on where to go next?
Thanks

Thanks, I will try this when I get home today. However, the fact that the problem was not corrected when I made a new user makes me think that deleting this file from my user Library folder may not correct the problem. Any other suggestions if deleting the dock.plist file doesn't work?

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First, sorry if this is a duplicate post - I did a number of searches and came up with lots of "frozen dock" and other bugs that weren't this one. There seemed to be pages and pages and after several I just gave up and posted myself.
For the past few weeks I have noticed that I have been unable to remove any items from the dock. It is not that I get an error message when I try to remove them, they just don't budge.
If an item is in the doc and the program is active, and I ctrl-click on the item - there is no longer a "Remove from dock" option.
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Dell Inc. Inspiron 1525
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
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Apple Mobile Device Driver 1.62.0.0
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Gracenote SDK 1.9.6.502
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Description:            Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
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