Can't complete a purchase

Been trying to buy an in app purchase all day... it either crashes after payment verification or I get a message saying contact Itunes support to complete this transaction... I've sent them an email but still waiting... this happen to anyone else... Thanks.

What happens when you try to 'complete a purchase' ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

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TS3297 I comment the app on itunes but I can not complete the purchase of the app ask you just how I can do better

I comment the app on itunes but I can not complete the purchase of the app ask you just how I can do better

So you want to use the app in a different account than you bought it with. If that is the case you need to contact the Mac App Store support. You will find the link for that in the Mac App Store by clicking Featured - Under Quick Links you will see the Support link. Follow that for help.

I am trying to download OS X Lion from the app store and it says it can not complete my purchase becuase it needs at least 2GB of space and i have that

i am trying to download OS X Lion from the app store and it says it can not complete my purchase becuase it needs at least 2GB of space and over 2GB on my computer...any ideas??

That requirement is referring to the need for 2gB of RAM, not hard drive space.
Stedman

Have been told I can't complete a purchase and to contact support but it's not very easy to speak to anyone

I can't complete a purchase for some gems for a game I am playing but I am 1000% sure I have loads of money on account

You can contact iTunes Support via email via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I can't complete a purchase in a game, even i hv $100 in my app stroe..... why???

I cant complete a purchase in a game, even i hv $100 in my app stroe..... why???

What happens when you try to 'complete a purchase' ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

I know my Apple ID (an email and pass code) good,but really I forgot answers the security questions (2-questions) which verify my identity.I can not complete any purchase process for iTunes from another device for example (my personal computer)

Hi,
I know my Apple ID ( an email and pass code ) good, really
I forgot answers the security questions,which verify my identity,
So it is difficult to complete the purchase process for iTunes Store
On my PC-FUJI'S,I use Windows Vista home premium as Operating
System,so reset my secure questions and the answers of course,
If you please.
With my respect,
A signature,
Mahmoud Fouad El Deeb.

Hello Mahmoud,
The steps in the articles below will guide you in setting up your rescue email address and resetting your security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
If you continue to have issues, please contact our Account Security Team as outlined in this article:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M.

I can not complete a purchase on itunes

When I try to "purchase gems" on my iPad, I receive a prompt that says "Your Purchase can not be completed at this time".
However, I am able to purchase via iTunes on other devices.

itunes keeps rejecting my bank details.

TS1277 when trying to buy in-app i get a massege i can not complete the purchase

when trying to buy in-app i can not conect to itune store

Maybe something here:
http://support.apple.com/kb/PH12305
http://support.apple.com/kb/TS3297
Are you running the latest version of iTunes? Check software updates. Does your OSX (which is not listed in your profile) compatiple with the app you are trying to download?
http://support.apple.com/kb/TS3636
http://support.apple.com/kb/HT4009
http://support.apple.com/kb/HE57
Hope this helps

I can't complete my purchase in clash of clans

Your support never solves my problem. iPhones are **** but I'm stuck in Japan and its all they have.
<Edited By Host>

Click here and request assistance.
(82727)

Your purchase could not be completed., your purchase could not be completed.

I have my reasons I can not change back to my country .
Of messages that I sent to the "It say 'your purchase could not be completed.' So I can't download application but I want to buy application. Help me please! I want buy application in itunes and app store now!! " you replied, Dear Surachet,.
Toby here from iTunes Store Support. I understand you can not complete a purchase. I do appreciate your desire to bring this to my attention for examination.
I have checked with another team on this, and it appears this is due to your account being in violation of our terms and services. I can't not be fully sure, but I suspect that this may be due to the fact there are numerous country changes on your account recently between the US and Thailand.
I do know that your country's nationality of your account should be the same as the country of where you are currently located. Could you make sure that things are correctly adjusted here, and get back to me? I will re-consult at that point to see if we can then continue to get this resolved for you.
Thanks in advance Surachet, I will look forward to your reply. but I have my reasons I can not change back to my country.

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
You can only buy from the store in the country where you are i.e. to use the US store you need to be in the US, if you aren't then that is against the store's terms of use which you agreed to. If that is the case then there is nothing fellow users can do for you.

Hi, my iPad dies in the middle of a purchase for a game add on, when I charged the iPad and reloaded the game a box is on the screen that says " cannot complete your purchase" I can't slope this box, and cat play the game while it is there, I have tried r

Hi, my iPad dies in the middle of a purchase for a game add on, when I charged the iPad and reloaded the game a box is on the screen that says " cannot complete your purchase" I can't slope this box, and cat play the game while it is there, I have tried removing the game several times and reinstalling but the box still appears, I even tried installing the game on a different apple I'd, and still the box is there, do you k ow how to fix this?

Hi Bev076,
I would try these ideas first:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that doesn't resolve the situation, I would suggest reporting it:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Take care,
- Ari

HT201364 I am unable to redownload OS X Mavericks on a Late 2013 new Macbook Pro 13". I get a message saying "We could not complete your purchase" " OS X Mavericks can not be installed on this computer"

I am unable to redownload OS X Mavericks on a Late 2013 new Macbook Pro 13". I get a message saying "We could not complete your purchase" " OS X Mavericks can not be installed on this computer"
I nee an easy way to resolve this with Apple.

why is it this problematic to resolve?! obviously there's a valid installer image for our macs, why can we not have access to it to use on our laptops?
I do not understand, nor accept the explanation given before - about it being a newer model... it doesn't make sense... how does that translate to "no download available".
also, if it was a valid point - we would have had that download with the release of 10.9.1 - which we don't.

HT4414 When I try to purchase Mountain Lion i get an error message: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." I can purchase other apps, why not Mountain Lion?

When I try to purchase Mountain Lion i get an error message: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
I can purchase other apps, why not Mountain Lion. I get the same message on my wife's IMAC.

The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Hope it helps.

How can I completely delete an app, so it won't even be listed in the app store under purchased items? And I will stop being prompted to make updates even though I've removed it from my iPad?

How can I completely delete an app, so it won't even be listed in the app store under purchased items? And I will stop being prompted to make updates even though I've removed it from my iPad?

Once an app is deleted from an iOs device, you will no longer be prompted for updates. Update alerts only occur for apps curently installed.
Purchases can be hidden (but not completely deleted) from the purchased list, but only using itunes on a computer.

Is there any purchase limit?i buy something for three to four times and my purchase can't complete any more

Is there any purchase limit?i buy something for three to four times and my purchase can't complete any more

That would be the choice of the Game developer, not Apple. But it seems unlikely.

Can't complete a purchase

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