Can't connect with Valet Plus on a Vista computer

Hey all,
I'm having major problems when I try to hook up my Vista laptop with my Valet Plus.
I've connected:
A Windows 7 laptop
An iPod Touch
A MacBook Pro
But for some reason, this laptop just doesn't want to do it. Every time I use the key, it only installs to 25%; I've tried DCHP reserving an IP based on its MAC address in the back end — dunno what to do.
Thanks for any help!
--Case

I'm having the same problem. Have 3 laptops with Vista operating systems that can't connect wirelessly to my Valet. They all could a one point several months ago, but now they can't identify the network and show "Limited access". My other laptops with XP and Win7 connect fine. - So I can only guess that this is something that may have happened with some download that either created a conflict or changed a setting somewhere. Any ideas anyone??? I'm pulling my hair out trying to figure this one out. I have the setup key, and like I said everything worked fine til a few months ago.

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