Can't create new users in Administration Services Console

Hi,
I am following directions in the Essbase DBA guide for creating new users, as it says you must create a partition user to work with Samppart and Sampeast applications. It tells me to log on to Administration Services Console, go to the Administration Server, and right-click on users to create a new user. However, when I right-click, the option to Create New User is light grey and not clickable, neither is the option to refresh users. Can anyone tell me why I can't create a new user? I am logged in with the username: admin password: password that I set during configuration and that should be the Administrative account.

Hi,
What version are you using? If it is 9 then you need to create the user in shared services. I just checked and the option to create a user is greyed out for me too and I am an admin.
It sounds like you haven't externalised the users which is why the option to do a refresh is not there.
Thanks,
Nathan

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Hi,
[email protected] wrote:
>
> Hi,
>
> I moved GroupWise (Version 6.5 SP 6, single domain and single office)
> from NetWare 6.5 server to SUSE Linux Enterprise server 9. It seems the
> GroupWise server is running oaky. Existing users are able to connect
> their mail box and send and receive messages. But I can't create new
> users on the GroupWise server.
>
> I used ConsoleOne installed on the Linux server to create new GroupWise
> users. It seemed that I was able to do it. The new users appear on the
> NDS and the GroupWise File IDs were assigned for these users. And I was
> able to add these new users to distribution lists. But the users DB
> files (userXXX.db) were not created under /grpwise/po/ofuser on the Linux
> server and they cannot connect to the server. Old users cannot find them
> in Novell GroupWise Address book.
>
> Does anyone how to fix the problem?
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