Can't finish previewing. There isn't enough memory. ID = -108

We run CS5.
One of our clients sent us a file that they would like printed.  The file is 1MB in size, and in PDF format - nothing unusual about any of this.  As usual, I saved the file and tried to open it in Illustrator to set up a proof for our customer, and to check and make sure the file is print-ready.  I received the error: "Can't finish previewing.  There isn't enough memory. ID = -108".  I press OK and it opens up a blank file with some crop marks on it.
I've tried finding a solution online, but everyone who has this problem seems to have next to no RAM.  I'm running on a brand new computer with Windows 7, 16GB of RAM and the Intel Core i7 processor.  I didn't think my RAM or cache were the problem, but just to be sure, I shut off the computer, let it sit for a few minutes, and started it up again.  Same problem.
I am able to open the file in Photoshop and Acrobat - but even when I save the file at a lower resolution, and turn it into a jpeg, it still won't open.  I get the same error.
I need to be able to work with this file.  How can I resolve this?
Thanks!

Hi Josh--I was out the remainder of the day and evening.
I don't know whether you have gotten to the bottom of the problem yet. The PDF seems to just consist of an image. It opens and places fine here in everything I have that can do so.
There doesn't seem to be anything extrodinary about the file. It included crop marks, but as far as I can see, there's nothing way out on the artboard, etc., that could indicate there was something weird.
If you would like a file, I can ZIP an AI file and the extracted image--which you can also do from Acrobat as well.
Take care, Mike

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