Can't Refresh Crystal 11documents due to 'Logon Failed'

For reasons unknown, neither Crystal Reports 11 or 9 (u2026I have both on my computeru2026) will allow me to refresh my documents from my database. I can open a document with no problem, but when I click the refresh button, the following pop-up message appears:
<blockquote>Logon failed. 
Details: IM003: Specified driver could not be loaded due to system error 1114 (Oracle in OraClient10g_home2). [Database Vendor Code: 160]</blockquote>
This inability to refresh is a recent phenomenon, and the last time I used Crystal 11 I encountered no such problem. Also, I can access the database through other means, so the problem appears to be with Crystal. Finally, another person in my office who works with Crystal Reports on the same database can open and refresh the same documents that cause me to encounter this error message.
Can anyone help?

Make sure whatever username you are using to run this report is not locked out. Sometimes after 3 wrong password attempts the account will lock itself out at some companies.
Also go to Database - Log on or Off Server and log off all the current connection and then try refreshing the report.
If that doesn't work I'd look into your ODBC connections and see if they match what is on the server machine.

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Crystal Reports Ver 11 Logon Failed IM014 [Microsoft] [ODBC Driver manager

Please help. I am using Crystal Reports Version 11. I have Windows 7 and 64-bit browser. I am receiving the following error message: Details: IM014: [Microcsoft] [ODBC Driver Manager] The specified DSN contains an architecture mismatch between the Driver and Application.

Hello,
Two issues, CR XI is not support on Windows 7. To get this working upgrade to Cr XI R2 SP 6 for free, use your XI keycode.
https://smpdl.sap-ag.de/~sapidp/012002523100011802732008E/crxir2_sp4_full_build.exe
and then
https://smpdl.sap-ag.de/~sapidp/012002523100013876392008E/crxir2win_sp5.exe
https://smpdl.sap-ag.de/~sapidp/012002523100015859952009E/crxir2win_sp6.exe
Do not run CR between patches, When SP 6 is installed then CR should work.
Next issue is CR is a 32 bit application only and it will run on 64 bit OS's but it will not support any 64 bit third party applications including IE. To connect to your database you must use the 32 bit client.
Run the ODBC Administrator from the \syswow64 folder to create your DSN.
Thank you
Don
Edited by: Don Williams on Nov 4, 2010 10:06 AM

Crystal Report 10 and Visual Basic 6 - logon failed in crystal report viewe

Guyz,.
Report viewer is showing logon failed, pelase help me, i can able to view the data from rs1(recorset).
please hellp me to fix this issue, i need to pass the sql query to my pre designed Crystal report which has all the field as same as SQL query.
Please suggest me if any other alternate way to do this , my code is below.
Environment : Crystal Report 10, Visual Basic 6
cr_preview -> CrystalActiveXReportViewer
RepName -> Fiename and path of the Crystal report is designed from Crystal Report Designer.
Function show_rep(Sql As String, RepName As String)
Dim crystal As CRAXDRT.Application
Dim report As New CRAXDRT.report
Dim rs1 As New ADODB.Recordset
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    cr_preview.ViewReport
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        DoEvents
    Loop
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Set crystal = Nothing
Set report = Nothing
End Function

Hi,
Please refer to the link for the list of example, [click here|http://pscode.com/vb/scripts/BrowseCategoryOrSearchResults.asp?optSort=Alphabetical&lngWId=1&B1=QuickSearch&txtCriteria=crystalreport+10&blnWorldDropDownUsed=TRUE&txtMaxNumberOfEntriesPerPage=10&blnResetAllVariables=TRUE]
Regards,
Clint

Logon Failed using Crystal Report XI

I wrote a VB 6 app that has the CRViewer and calls (.rpt's). The ".rpt's" use a MS Access 2003 database. This database DOES NOT have any security in the way of passwords. This application runs on a "stand-alone" system NO SERVER IS INVOLVED.
The program and Crystal Reports work fine on my system. About a week ago, I tried to install Crystal Reports Release 2. I had a lot of problems. I deleted it and re-installed CR from my install cd's. Ever since then, I have had the following problem:
I use MS Package and Deployment system to create the "Setup and Install" package. Ever since the above problem with Release 2, when I install and run the package on a different system, when I try to access the reports, I am getting a "Logon Failed" error message. PRIOR to trying to install Release 2, I never had this error message. I have no idea what is causing the problem.
I even deleted and recreated the database--same problem exist.
I have a very small scale-down version of this app. Is there any way I can send a "zip" file to you?
Please, I have a deadline on this project. I need some serious help ASAP.
In an effort to help resolve this problem, here is code from the scaled-down version: Prior to running this code, ReportPath = App.Path and ReportName = "Report1.rpt"
This code is from my CRVIEWER form:
Private Sub Form_Activate()
Set craxreport = craxapp.OpenReport(ReportPath & "\" & ReportName)
    If ReportName = "Report1.rpt" Then
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DoReport:
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' ==============================================================================
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        DoEvents
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End Sub
Private Sub Form_Load()
Set craxapp = CreateObject("Crystalruntime.application.11")
End Sub
Private Sub Form_Resize()
Me.Height = Screen.Height
Me.Width = Screen.Width
Me.Top = 0
Me.Left = 0
crviewer1.Top = 0
crviewer1.Height = Me.ScaleHeight
crviewer1.Width = Me.ScaleWidth
frmCRPrint.Refresh
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This code is the "Connection" string:
Public ReportPath As String
Public craxapp As New CRAXDRT.Application
Public craxreport As CRAXDRT.Report
Public CRXDatabaseField As CRAXDRT.DatabaseFieldDefinition
Public ReportName As String
Public pconSports As ADODB.Connection
Public Sub OpenConnections()
Set pconSports = New ADODB.Connection
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OK, a few details to go over.
You do not need all of the below references:
Crystal ActiveX Report Viewer Library 11.0
Crystal Reports ActiveX Designer Design and Runtime Library 11.0
Crystal Reports ActiveX Designer Library 11.0
Crystal Reports ActiveX Designer Run Time Library 11.0
As long as you are not using report creation APIs, you only need
Crystal ActiveX Report Viewer Library 11.0
Crystal Reports ActiveX Designer Run Time Library 11.0
Which means you'd be using the craxdrt.dll (Dim myApp as New Craxdrt.Application), and the MSM files you need would be; crystalreports11_RDC_Runtime.msm, crystalreports11_RDC_license.msm (you need to add the keycode to this) and crystalreports11_RDC_reportEngine.msm.
If you are using report creation APIs, you do not need Crystal Reports ActiveX Designer Run Time Library 11.0.
Re. creation of deployment package:
I reloaded CR XI on my Development System Build 11.0.0.895
I installed CR XI on my other PC(Test) Build 11.0.0.895
During the creation of the Install Package using MS Package and Deployment System
I do not believe the MS Package and Deployment Wizard that came with VB 6 can handle MSM files(?). To use MS files, you have to use something like MS Visual Installer, InstallShield, Wise, etc.
Ludek
Edited by: Ludek Uher on Oct 23, 2008 6:30 AM

Crystal 2011 getting Logon failed IM004 error when using ODBC (RDO)

I just installed Crystal Reports 2011 on Windows 7 Ultimate SP1. Sporadically, but way too often (I would estimate about 60% of the time), when I go to set up an ODBC (RDO) connection or refresh an existing report and enter the password, I get the following error:
Logon failed.
Details: IM004:[Microsoft][ODBC Driver Manager] Driver's SQLAllocHandle on SQL_Handle_ENV failed
Other times, it just works, with no changed made. It seems to work slightly more often when using the SQL Server driver (the one for SQL 2000) as opposed to the SQL Native Client or SQL Server Native Client 10.0 drivers. But not often enough for that to be the solution.
I have tested this with a locally installed SQL Server (on the same machine as Crystal Reports) and remote SQL Servers, with SQL 2000, 2005 and 2008. Same results.
I have Crystal Reports 2008 installed on the same machine and have not once had this problem. I have tried using the same ODBC connections I already had from Crystal 2008 with Crystal 2011 and also to create new ones, same results either way.
Is this a known issue, or is there a switch/setting I need to change to make this work consistently? I am especially puzzled by the fact that it seems random, I have not been able to find any pattern at all.

Hi Victoria,
MS SQL Server 2008 has a client install now, the MDAC/WDAC doesn't install it as MS used to do with all of their OS's. CR also had to update the use of SQL Server 2008 to include the SQLNCLI10 client engine.
I suggest, if you have not already, install the Native 10 client from either the SQL Server CD or you can download the MSI from MS's site and only use the Native 10 driver.
MS kind of dropped ODBC and moved to OLE DB. The native client actually uses the OLE DB driver so using ODBC just puts another layer on top of OLE DB anyways. It's more convenient to use ODBC for deploying applications but it can affect performance.
Anyways, as noted, CR 2011 is still in Ramp up mode so this issue may have been tracked. If not though you can purchase a support case, if it's a bug then you'll get a refund, if it's a limitation in MS then no refund.
There is [SP 1 for CR 2011|https://smpdl.sap-ag.de/~sapidp/012002523100007683092011E/cr2011sp1.exe] - http://service.sap.com/sap/bc/bsp/spn/bobj_download/main.htm
Seems to be a problem with that page right now so try again later... and apply SP 1 or wait until it goes GA and test again. If it's still an issue then you can log a case.
Firefox just got updated and it's failing, IE works though...
Thanks again
Don
Edited by: Don Williams on Jun 22, 2011 8:51 AM

Crystal report logon Failed Error

Dear All
We have installed BOBJ Edge 3.1 Server at Windows Server.
We insalled Crystal Report 2008 at one of our Laptop. (Client).
When we tried to create a sample report,
we selected a existing universe from the BOBJ Server. When we selected it ask me for the server connection details. It connected and showed me the existing unverses.
I selected say eFashion - and picked some fields and Click OK.
Then it givs logon failed error.
Can some one explian me where i am missing
REgards,
Venkat

Hi Venkat,
If the Universe is based off an ODBC connection, then the same ODBC connection (with the same name) needs to be present on the client machine too.
So, like Don suggested, the client machine would need the same DB client too.
Open the Universe in the Universe Designer. Go to File > Parameters > Edit. This is where you see all the connection information of the Universe.
-Abhilash

Logon fail when creating Connection in Crystal Reports SP3

Greetings,
I am working on an issue where we have installed the SAP GUI 7.10, Crystal reports 2008 SP3, and SAP IK FP 3.1.
We are testing the access to ECC. We have setup the server in the GUI and can successfully logon to the server in the GUI. We open Crystal Reports, select File -> New -> Standard Report, scroll down to SAP Table, Cluster, or Function, and the SAP System Logon window pops up.
Select the ECC system, click Next, and input the logon info for the system. Click Next and do not check the box for generating a RFC trace file, then click finish.
This results in a new window popping up. The title is Crystal Reports, and the contents of the window are as follows...
Logon failed.
Details: <bunch of Chinese characters>.<more Chinese characters>
We are using the language setting of EN on the SAP server, and in the GUI configuration. Not sure why we are getting Chinese (we have verified it as Chinese with a person here who can read some Chinese. he says that the first part is "something about server not valid")
We asked a user who does have a working install using CR 2K8 SP2 and SAP IK SP2 to try the login and he had the same results on this system.
We can use the same SAP account to login to InfoView without an issue.
Any suggestions?

i had the same problem.
it has something to do with the sap gui logon settings.
1. go to your SAP logon ECC-properties (start sap-logon; right-click on your ecc connection)
2. go to the Codepage-Tab
3. set Language to default (standard)
then it should work.
br
thomas

Crystal Reports when connecting to SAP ERP gives Logon Failed error

Hello Friends,
We are trying to implement the SAP Best Practices Crystal Reports and Xcleisus Dashboards for ERP. We are using BI 4.0 SP2, Crystal Reports 2011 SP2 and SAP ECC 6.0 FP 5.
We have done all configurations at the SAP end and successfully adpated a couple of Crystal Reports and they work fine.
My client machine crashed and I had to reinstall my Windows and all Client Tools. After the installation, when I tried to adapt a few more reports, I face the below problem:
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Logon Failed.
Details: some square boxes.
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Can some please help?
Thanks in advance!

Hello,
I recommend looking at a couple of things:
1) Do you have the latest Crystal transports installed with ECC? SP 2 has new transports. Check this subdirectory
Crystal Reports 2011\DATA_UNITS\CrystalReports\Collaterals\Add-Ons\SAP\Transports\unicode_compatible\cofiles
Use STMS to see if transports are installed
2) Are you using 3.1 ? Do you have the Integration Kit installed on ECC and client side?
Tammy

Logon failed when connecting to Crystal Reports XI

Hello
Is there anyone who can help me on the above? Well here is the problem am facing for couple of days and am trying all the R&D but in vein.
Am trying to connect Crystal Reports XI but am getting logon error when making a connection to the database. The datasource used is OLE DB and throws an error "Logon failed.Details:IM006:[Microsoft][ODBC Driver Manager]Driver's SQLSetConnectAttr failed"
How do I resolved this?
Regards
Caiveru

Hey Cauvery,
Just check whether ther required database drivers are installed properly, where the SQL might be your database.
Try with other type of connection and check .
As some database's wont allow specific type of connections.
Thanks,
Naveen.

Crystal Report requests Database logon if SAP BW is datasource

Hi all
I experience the following:
1. SSO from SAP Portal to BOE works: I can view Sample Crystal Reports based on the BO-iView-template without additional login
2. SSO from SAP Portal to SAP BW works: a) I can view custom BW Web queries without additional login and b) the connection tests on the system object in SAP Portal run fine
3. I assume SSO between BOE and BW works because I can view Xcelsius dashboards based on BW queries within SAP Portal without additional login
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SAP Authentication in BOE seems to work (I can import users & roles). In all 3 systems I have at least Admin or equivalent permissions. If I change the Database Configuration for this report within InfoView ("Use SSO") it does make any change (I also read somewhere a reply from I. Hilgefort that this is not necessary if BW publisher service is installed correctly).
We use SAP BW 701.06, BOE XI31FP3.4 and SAP Portal 701SP6
I publish the report from Crystal Reports 2008 SP2 with the SAP-Menu -> Save Report.
I logon to InfoView-App with my SAP-BW credentials.
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Kanan

Real solution is different, my other post is only a workaround:
1. SNC settings in CMC were not correct (Certificate path, path to sapcrypto.dll)
2. Relevant Serices have to run under local username
3. Username has to be added to PSE
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Can't refresh a region after DHTML Dialog close?

Do someone have experience with DHTML Dialog plugin?
I can't refresh a region on a parent page after Dialog closes!
I have created a dynamic action on a parent page, using a Close[DHTML Dialog] as a event
Is there other way to refresh a region or an item on a page after the dialog close? Maybe with javascript?
I need to force the page item to get a new value from the database.
Thanks!

I haven't used that Plugin , but from the plugin explanation it is said(as you mentioned) that you can use the Close[DHTML Dialog] event for Dynamic Actions.
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In any case, you can add a simple javascript alert code as the Dynamic Action and see if it runs fine.If that works you can add the region refresh javascript code manually as
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Can I make Crystal start up in Preview mode?

Can I make Crystal start up in Preview mode? I am running v.10 and some reports open up in Preview mode but others do not. How can I make a report open in Preview?

Hi..
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Now you save the report. Next time when you open this report you can see the preview.
Thanks,
Sastry

An error 1069 - )The service did not start due to logon failure) occurred while performing this service operation ...

Hi All,
We seem to be being plagued by the error below by our SQL Server agent. This happens almost everytime we restart the server that has been running for a day or two.
Our SQL Server Agent uses a none expiring domain credential. I understand that this problem only happens when the profile being used by the SQL Servr Agent has changed (password change). What puzzles me is that the login is A ok and no changes has been made to it's password.
We always resolve this problem by changing the login used in the SQL Server Agent to local and after that, returning it back to it's original domain login. Unfortunately, we cant always do this everytime something goes wrong.
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Error:
An error 1069 - )The service did not start due to logon failure) occurred while performing this service operation on the SQLServerAgent service.
Regards,
Joseph

Ran into this error, and the password was correct. What the System Event Log said:
Code SnippetEvent Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7041
Date: 10/8/2008
Time: 9:33:09 AM
User: N/A
Computer: ComputerName
Description:
The SQLSERVERAGENT service was unable to log on as DomainName\SQLAgent with the currently configured password due to the following error:
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Service: SQLSERVERAGENT
Domain and account: DomainName\SQLAgent
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User Action
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If you have already assigned this user right to the service account, and the user right appears to be removed, a Group Policy object associated with this node might be removing the right. Check with your domain administrator to find out if this is happening.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp
...sure enough it had been removed from the "Logon as a service" list. Hope this helps.

Refresh Crystal Report

How to refresh Crystal Reports using command line. Please provide the exact syntax for following cases....
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Hi Rakesh
As per the issue description, you want to run the report using Command Line. This functionality was available till CR 8; however after CR 8.5 it is not supported.
The only option I can suggest you is that you need to develop an application using Java or .NET languages.
To get better assistance on this I request you to post this thread on Java or .Net forum.
The links to these forums are as follows:
For .NET: .NET SDK Application Development
For Java: Java SDK Application Development
Hope this helps!
Thanks

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Hi,
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Hi Rahul,
Try using local system account rather than Domain user account as shown below:

Can't Refresh Crystal 11documents due to 'Logon Failed'

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