Can't request line repair on website

The www.Verizon.com/repair website puts me in a circular loop with generic internet FAQs preventing me from scheduling or opening a new repair ticket.
I have no phone service so cannot open a case.
I am borrowing internet service to type this message.
---- FIOS line is down - under a tree and laying in street - no longer attached to house.
Can someone help me get a repair crew dispatched to reconnect my FIOS service.or guide me how I can open a ticket online?

same here. we are having issues with the great Fios services also. Our tv's are acting like they are on a sattellite. it is not just one it is all of them. Also cant get any support. But yet they want the 189.00 per month from me, when I am not getting any service that is worth it. I guess I will be having to talk to other providers, since Verizon wants my money, but they dont want to give the service that I paid for. If anyone has any suggestions,besides another lawsuit against verizon. you would think they would learn by now that not all consumers are **bleep**. Wake up verizon, your getting the money from all of us patsies. Start giving the service that we deserve. I think anyone that has issues should deduct the poor service from their bill. Verizon still has not fixed an billing error from two years ago. they refuse to acknowledge it and fix it. thats ok, because I deduct it. they charge to much, almost 200.00 a month for tv, landline and internet, with no special amenities, that should cost so much. Hey verizon, you need to get your support fixed along with how to respect the customer that is paying your salary.

Similar Messages

I requested a repair, but there was an error after clicking the button with my credit card info. I was still charged, but the form email I received the next day had incorrect info about my iPod Touch problem. How can I contact CS w/o paying $19?!

My iPod Touch battery is not working. I requested a repair through the Apple Support. On the final page, when I clicked the button that puts the info through with your credit card number, the resulting page gave an error (I wish I'd have saved it!). Anyhow, I checked my credit card and it was charged, so I assumed the repair request went through. The next day I received a form email saying my problem was with "Sync with iTunes (Not iCloud) - Data Backup/Migration (not iCloud)" instead of the battery repair. It also says for iPod customers, to send your iPod to Apple - but I had requested the "iPod Coffin" to be mailed to me so I could send it back. Obviously there was an error between the request and what was received, so I'd like to ask Customer Service about it. However, I can't find a way to contact them. When I replied to that form email, I recieved an automated reply saying emails there were not read. Anything online asks me to pay $19 and I don't have the correct issues to request an exception. The closest store is over an hour away or I'd simply go there to ask. What can I do?! Any suggestions you have are much appreciated. Thank you!
PS - The form email also says if I wait 10 days the repair request will be canceled. Does this mean my credit card will be refunded for the $85 battery replacement charge if it is canceled automatically?

Thanks, but I've been on the phone with AppleCare US (where I am and live) and AppleCare UK. They continue bouncing me back and forth without helping resolve the problem.
Perhaps someones knows how to further escalate the issue at Apple?

Can i transport the repair Request?

hi,
We have a data osurce enhance with Two fields and is tranported to Production.
Now again we enhanced the same data source for the Third Field and wriitemn code for tit in Cmod.
When enhanceing , it is asking a request and we have given it .
Now if see this request in SE03.
We find that (the newly created request for the third field ) as task request under the main request which is already tranported .
and
This request is REPAIR Type.
Now my Question is ,
Can we tranport only this request(repair request ) directly to production. or not.?
Do we need merge this request to the already tranported request and then tranport?if yes please tell me steps.
OR
Pleae tell me a solution to get third field also into my production system.
Regards,
Naresh.

Little deviation in above question: simply
Datat source 2lis_03_bf with 2 enanced fields(via append str) wtih CMOD code transported to production.It's ok in prod.
Now i added new field to above append str and again wrote new piece of code in CMOD. I created one req for datasource at RSA6 level, with a task request as repair at append str level. Now hierarchy of change req is
Req1-task1(rsa6 changes) :
Req1-task2(appnd str changes) - (i have seen task2 description as repair in se09, Is it causes any problem if transport repair task to prod..ie. can i get new field to production sys append str). can anyway turn task descripton of repair to dev/correction. Usually first time task we get description as dev/correction, but second time task onwards for particular objects we get repair.

ASA Clientless SSL VPN can't access login pages on websites

When I'm doing a clientless SSL VPN to my ASA and using the ASA to browse websites, I can pretty much go on to just about any website except specificly login websites. I can go on google and yahoo but when I click the "mail" button it just gives me an error message "Connection Failed - Server (site name) unavailable. When I go onto hotmail.com, it says server hotmail.com unavailable. When I browse by entering hotmail's IP address in, it says "Bad Request." Same happens on ebay, youtube, etc. Funny thing is, the ONLY login page I can get onto is Cisco's website's login page. I tried changing DNS servers, nothing changed. Here is my configuration:
show run
: Saved
ASA Version 8.4(4)1
hostname PatG
domain-name resolver4.opendns.com
enable password aDvdtQE/ih5t061i encrypted
passwd 2KFQnbNIdI.2KYOU encrypted
names
interface Ethernet0/0
switchport access vlan 2
interface Ethernet0/1
interface Ethernet0/2
interface Ethernet0/3
interface Ethernet0/4
interface Ethernet0/5
interface Ethernet0/6
interface Ethernet0/7
interface Vlan1
nameif inside
security-level 100
ip address 192.168.1.1 255.255.255.0
interface Vlan2
nameif outside
security-level 0
ip address dhcp setroute
boot system disk0:/asa844-1-k8.bin
ftp mode passive
dns domain-lookup inside
dns domain-lookup outside
dns server-group Comcast
name-server 75.75.75.75
domain-name cdns01.comcast.net
dns server-group DefaultDNS
name-server 208.67.220.222
name-server 208.67.220.220
domain-name resolver4.opendns.com
object network obj_any
subnet 0.0.0.0 0.0.0.0
pager lines 24
logging enable
logging asdm informational
mtu inside 1500
mtu outside 1500
icmp unreachable rate-limit 1 burst-size 1
asdm image disk0:/asdm-649-103.bin
no asdm history enable
arp timeout 14400
object network obj_any
nat (inside,outside) dynamic interface
timeout xlate 3:00:00
timeout pat-xlate 0:00:30
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
dynamic-access-policy-record DfltAccessPolicy
aaa-server Remote1 protocol radius
aaa-server Remote1 (inside) host 192.168.1.8
key *****
radius-common-pw *****
user-identity default-domain LOCAL
aaa authentication ssh console Remote1
aaa authentication http console Remote1 LOCAL
http server enable
http 192.168.1.0 255.255.255.0 inside
http 0.0.0.0 0.0.0.0 outside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart warmstart
telnet timeout 5
ssh 192.168.1.0 255.255.255.0 inside
ssh 0.0.0.0 0.0.0.0 outside
ssh timeout 5
ssh key-exchange group dh-group1-sha1
console timeout 0
dhcpd domain redtube.com
dhcpd auto_config outside
dhcpd option 150 ip 192.168.1.15 192.168.1.5
dhcpd address 192.168.1.5-192.168.1.36 inside
dhcpd enable inside
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
webvpn
enable outside
tunnel-group-list enable
group-policy Eng internal
group-policy Eng attributes
vpn-tunnel-protocol ssl-clientless
webvpn
url-list value EngineerMarks
group-policy RemoteHTTP internal
group-policy RemoteHTTP attributes
vpn-tunnel-protocol ssl-clientless
webvpn
url-list value Test
customization value Extra
username user1 password mbO2jYs13AXlIAGa encrypted privilege 0
tunnel-group Browser type remote-access
tunnel-group Browser general-attributes
authentication-server-group Remote1
default-group-policy RemoteHTTP
tunnel-group TEST type remote-access
tunnel-group TEST general-attributes
authentication-server-group Remote1
default-group-policy RemoteHTTP
tunnel-group TEST webvpn-attributes
group-alias testing enable
group-url https://24.19.162.53/testing enable
tunnel-group Engineering type remote-access
tunnel-group Engineering general-attributes
authentication-server-group Remote1 LOCAL
default-group-policy Eng
tunnel-group Engineering webvpn-attributes
group-alias engineering enable
group-url https://209.165.200.2/engineering enable
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
inspect netbios
inspect tftp
inspect ip-options
inspect http
policy-map map
service-policy global_policy global
prompt hostname context
no call-home reporting anonymous
call-home
profile CiscoTAC-1
no active
destination address http https://tools.cisco.com/its/service/oddce/services/DD CEService
destination address email [email protected]
destination transport-method http
subscribe-to-alert-group diagnostic
subscribe-to-alert-group environment
subscribe-to-alert-group inventory periodic monthly
subscribe-to-alert-group configuration periodic monthly
subscribe-to-alert-group telemetry periodic daily
password encryption aes
Cryptochecksum:843e718c8d4b23b5f421f82fc0a0c255
: end
Can anyone please help me? Thanks

In your crypto ACLs for the site-to-site tunnels, add the ASA's public IP destined to the remote network, and mirror this ACL on the remote end VPN device.
Example:
ASA public IP: 2.2.2.2
Remote network: 192.168.1.0/24
access-list vpn_to_remote_network permit ip host 2.2.2.2 192.168.1.0 255.255.255.0
Mirror the above acl on the remote end router.
PS. If you found this post helpful, please rate it.

I am trying to request a repair for my ipod

I am trying to request a repair for my ipod which is under warrantee. I go through the process but part way through I get a popup error message saying something like "contact customer support" and then it has a bunch of numbers. I tried doing it again and now I get a message saying "As a security precaution, your session has timed out. If you would like to log back in, please click here." I click there and then it takes me back to the log in page, which when I sign in again, it goes right back to the same screen saying log back in. If I finally get the dead ipod shuffle shuffled off to apple for repair, this will be my third one... I just hope this one doesn't break... and more importantly I hope I can get a new one.
ipod shuffle Windows XP product does not turn on and I can't get it fixed because the oline repair system is broken or down!

I have gotten to the billing address part, but get a message that says "this zip code does not seem to be valid (somenumber, somenumber)" I entered my area code plus 4-digit extension number to get this message, so then I try it without the 4-digit number and get "more than one possible Jurisdiction Code determine (0,0)". Arg! I have otherthings I could be doing... like writing this poem:
My shuffle has just shuffled off,
And now it won't turn on,
This is the second one that's failed,
And it hurts me ever so,
To have to workout with no sound,
Just isn't quite the same,
So call I will, tomorrow day,
And go and rant and rave,
Request repair I couldn't do,
Because the website's down,
I don't know when this will be fixed,
But I hope it's very soon.
-Aaron E-J
p.s. I tried it on both a mac and a pc this time and got the same problem both times.

Re: Extortionate Line Repair Charge Taken from my ...

My parents, one of which is an OAP have reached the end of their limit in trying to resolve this issue with BT, therefore I am posting this here on their behalf to see if this issue can be resolved before writing to the Communications Ombudsman and Local/National Papers.
Earlier this year there was a fault on the line and a tree blown over on my parents road, none of which was their fault. After some time a BT engineer arrived and spoke to them for approximately 10 minutes and then went to fix the exchange at the end of the road. Which didn't appear to take him very long at all. After this the problem was resolved.
Except my parents noticed in their next bill a charge of almost £500 for a line repair. After spending hours trying to get hold of someone at BT that would be able to help them with this issue, they were assured that this money would not be taken from their account until it had been reviewed. To have £500 removed from their account would of course have a huge financial impact on them.
This money was then taken with the next payment, despite BT's assurance that it would not be, leaving them £500 short for that month.
Countless hours later of phone calls of being on hold and palmed off between different departments who appear to be staffed by employees who have no concern for this issue, there is still no one even attempting a resolution. My parent's have requested documents that detail what this huge charge was for, and each time they are promised this, every time of course they receive nothing.
We have all had enough of spending hours of our time phoning BT trying to find a resolution to this problem.
This is our last attempt to provide BT with an opportunity to resolve this issue before we take this to the Ombudsman and all other relevant institutions.
Solved!
Go to Solution.

@andrewbushe
If you need any assistance with this please use the 'contact the mods' link in my forum profile to send in your parents BT account details and we'll get this looked into. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Very slow connection after phone line repair

I had my phone line repaired yesterday with new cabling and new BT box for phone and computer.My phone is fine, but the hub for my broadband does not appear to be ok. the phone symbol on the hub did not light up at all this morning, and after restarting the hub and going back to default settings it is now glowing orange only. It was ok yesterday after being fixed. Very slow connection now. Should i keep everything on to see if it will right itself, or re-start yet again?
I have been looking on BT's options for fixing but can't seem to find anything. the connections in my area are fine so it can't be an outside fault

Which home hub do you have? Did you recently re-contract or change your package, as that will affect your hub phone.
As for the speed issue, it should get better if you leave it alone.
See Why has my speed dropped
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Downloaded Mt Lion. Now my facetime launches then quits with message that there is a problem with the C_L Kernel Plugin. Everything else works just fine. I can get on line etc.

I have have an early 2008 imac 8,1 It has been a good machine no problems. UNTIL we downloaded Mt Lion. We can no longer use facetime. We click on the icon it comes up, tries to connect then it disappears with the message that there was a problem with the C_L Kernel Plugin. We can go on line without difficulty, everything else seems to be working. Searching the internet shows that others have had the same problem with Mt Lion. But so far I haven't found a solution. We have wiped the drive reloaded snow leopard then downloaded Mt Lion again. We put in a NEW hard drive and reloaded snow leopard then Mt Lion. We have changed out ram using apple ram. But we still get the same result. Everything works except for Facetime. Is there some patch we have missed? Facetime DOES work on our ipads without a hitch so I doubt it's the internet connection. We've tried the imac both wirelessly as the ipads run and hardwired and get no where fast. So any help at all would be appreciated. We live in the boonies, the nearest mac repair is over 150 miles away so this is pretty nuch a do it myself affair. We know the machine is old by most standards today. But we pretty much run our machines until they can't power up. So we'd like to get this one back on its perch so to speak with its face time working.
Thank you ahead of time for any advise help given.

A log may help determine what the issue is ...
Open the Console app located in HD > Applications > Utilites
Select: System Diagnostic Reports on the left.
Copy and paste the most recent kernel panic or crash log in your Reply.

Help me Please.. I can log on to the Apple website to manage my account and all the information is correct, but I get "Your Apple ID has been disabled" when I try to get something from App Store on my iPad

Help me Please.. I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store on my iPad3
I'm from poland.
Thx
Balbi

Contact iTunes Customer Service and request assistance...
Use this Link > Apple Support iTunes Store Contact

Can't remove line item...

I can successfully add products to my shopping cart. The problem is that I cannot remove them. My app consists of 2 beans and 2 jsp pages. One bean is just a setter/getter for a product (not show). The shopping cart bean is here:
package shoppingcart;
import java.util.ArrayList;
import java.util.Iterator;
import javax.servlet.*;
import javax.servlet.http.*;
public class CartBean extends HttpServlet {
private ArrayList items = new ArrayList();
public void addItem(OrderItem o) {
     items.add(o);
public void removeItem(OrderItem o) {
     items.remove(o);
public Iterator getContents() {
     System.out.println(items.size());
     return items.iterator();
}The product page (not shown) just sends a value for 'product' over to the shopping cart. With the code here, I get a variable o unknown.
<%@ page import="shoppingcart.OrderItem" %>
<%@ page import="shoppingcart.CartBean" %>
<jsp:useBean id="cart" class="shoppingcart.CartBean" scope="session"/>
<%
String action= request.getParameter("Action");
%>
<%
if (action.equals("addtocart")) {
String product = (String)request.getParameter("product");
System.out.println(product);
OrderItem o = new OrderItem();
o.setProduct(product);
cart.addItem(o);
if (action.equals("Remove"))
cart.removeItem(o);
%>
<%
     Iterator contents = cart.getContents();
     if (!contents.hasNext()) {
     out.println("<tr><td height=50><center>" + "You have no items to checkout" + "</center></td></tr>" );
     else {
     while (contents.hasNext()) {
     OrderItem o = (OrderItem)contents.next();
     %>
                      <tr class="text">
                        <td class="text"><%=o.getProduct() %> </td>
<td align="center"><input name="Action" type="submit" value="Remove"></td>
...Any suggestions on how I can remove an line item at a time?? Thanks!

If you upgrade a capex planning application through the upgrade wizard then the "Line Item" dimension will remain the same name, if you create a new application then it will use the new options.
Cheers
John
http://john-goodwin.blogspot.com/

How to reverse payment scheme request line which has origin as RO

Hi Experts,
I have a requirement to reverse the payment scheme request line.
need help on this how to reverse this line item.
Regards,
Lalit

Hi Praveen,
Thank you very much for your reply. I appreciate your time and efforts.
Ok, these are the steps how I have executed the process.
- I have created a service contract for an equipment. In the service contract, I have maintained the service material in the line item, maintained price and assigned equipment in the technical objects.
- I created service notification, which automatically picked up contract.
- When I create service order, from notification screen, system automatically picked up correct order type SM01 (Service order with contract).
- Then I planned operations and spare parts in the service order.
- Checked settlement rule in the service order is SDI.
- released and saved service order.
- Using IW42, in SAP ECC6, you can perform both time confirmation and material consumption using the same screen and also TECO service order. System issues message to say, goods issue have been posted.
- when you check the document flow of service order, you can see operations posted, and also goods issue posted.
- check cost tab to see actual costs. (if I want to settle costs from service order to service contract, I can do so w/o a problem in KO88)
- Use DP90, enter service order number and create billing request. System takes to billing request screen but it is blank. No line items.
- So, since there is a contract, in this case, am I meant to be creating the billing request from Service contract? instead of from Service order?
I hope I have clarified myself better this time.
Best regards,
Abdul Rafey

How/Where can I request InCopy training for a team via webinars and in-house?

How/Where can I request InCopy training for a team via webinars and in-house?
My team desperately needs to incorporate InCopy into our operation. There are a number of people who need to be trained. I am unsure of how this is done...also, pricing/procedure? After calling the customer service line and being on hold for an hour, I decided to place my question here.
Your assistance is greatly appreciated.

Or, contact me at Seneca Design & Training:
InCopy / InDesign Training & Workflow :: Seneca Design & Training :: Anne-Marie Concepción
Bob is good, too. And there are others of our ilk here ... :-D and on InCopySecrets.com too
AM

Can't follow the Repair Status of my computer.

Hej,
Recently, i had a hardware problem with my computer, so i called the support center.
He took my informations (and he make mistakes ... ) and send me a guy to take my computer.
I packed my computer and the guy took it with him (PostNord company).
He just gave me a paper with : Name, Reference, Date and Parcel ID. But it think its related to the shipment company and not Lenovo.
Also on the phone, he told me to write a number, which is the same as the Reference (that i mentionned earlier).
The Shipment is well arrived in Germany, but since ... no news !
I have no warranty case and i saw on the shipment company that he mades a mistake on my email adress !!!!
So i have no news on my phone, they can't join me by email .... GREAT !
My computer is gone the 20/02/2015, arrived in Germany the 24/02/2015.
That all that i know. and i can't follow the repair status on the website because he didn't provide me any Case ID.
(ex : 800xxxxxxx).
Can someone from the support help me ! change the adress or do something... I worry that my computer could be definitely lost ...
Even if they delivers it to the nearest postoffice to my place, i wouldn't be aware of it, and i couldn't take it because i have no number ...
The Service Number is : 704281781. But i really don't know how and where i could use it.

You can try contacting Apple:
Apple - Support - iPod touch - Contact Us
Maybe we can help you with the problem. What is the wording of the error message you are getting? The following lists the common errors and their resolution.
http://support.apple.com/kb/TS3694

Can my phone be repaired if water damaged

Can my iphone be repaired if dropped in water (down the toilet)?

yes, it can be repaired, but it'll cost you. This is the US site with US prices:
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 5
$229
iPhone 4S
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in U.S. dollars and are subject to local tax.
When setting up out-of-warranty service, Apple will request credit card pre-authorization for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.
Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare service contract coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details.

Where can i request a rma for a hp 88 printhead

I walked arround on the website and find where to ask for a RMA but each time it is asking for serial number and printhead don't have serial number so im not able to request my RMA... So how can I request an RMA for printhead.

Try calling the US support team....see is there an option to be put through for Printhead/Cartridge related issues
http://www8.hp.com/us/en/contact-hp/phone-assist.html
800-HP invent
or
800-474-6836
Can you please let me know how you get on?
Thanks, Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Can't request line repair on website

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