Can you guy verify it for me?I verify and then when I try to download apps it says I need to verify it.Can you please help make an easier site or just cancel verifying
Can you guy verify it for me?I verify and then when I try to download apps it says I need to verify it.Can you please help make an easier site or just cancel verifying.I NEED HELP!!!!!!!!!!!!!!
We can't verify for you. We are not Apple, just users like yourself.
Try here:
https://appleid.apple.com
Similar Messages
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I paid for CC in October and now when I try to download 2014 I am told that I can only get trial versions. What can I do to re-install my account?
I have a copy of the invoice. How can I get it to you? My CC had been working just fine until I tried to upload the new 2014. I have uninstalled ALL of the 2014 version I had thinking I could re-install all of them but now I cannot even find my account.
I bought two packages. The other eMail address of my colleague who has the other version bought is <Removed by Moderator>
Right, now I no longer have ANY versions of CC and I need to get them back. Help. -
When I try to download app it says can't download at this time
I still have storage space left and my wifi is working so I don't know how to fix it
Hi Meggiejo,
Let's troubleshoot your iTunes Store connection:
First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
If the above did not resolve your issue, refer to the following:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
- Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
- Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
- Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
- Make sure that you have an active Internet connection. You can check the user guidefor your device for help with connecting to the Internet.
- Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
- Try resetting (turning off and then on again) your Wi-Fi router.
- If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks,
Matt M. -
I can't download apps that are only available in us iTunes Store. Please help
Hello. I have an ipad. I live outside the United States. I want to download a game called "real steel" but when I try to download it, it says "this item is not availble In your store" help please. How can I download it?
Content may be unavailable because of licensing rights, copyright issues, government restrictions....all out of Apple's control. If you know that the developer has other content available in your country, contact them and let them know that you would like to have the game available in your App Store. It can't hurt to let them know.
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Why can't I download apps I have to pay for on to my new iPad Mini. I have had an Apple id for my iPhone for years and have downloaded app to it, no problems. When I try to download apps to my new iPad Mini, it tells me my billing info has to be confirmed. After confirming with same info that is already there it tells me to contact support, no help up to this point.
Could the credit card be expired?
Beyond that, what you need to do is contact iTunes support, they can tell you exactly what is wrong, none of us here can do that.
In the lower right corner of this page is a 'contact us' link. Click on that and you'll see a page full of info and links, one of which is iTunes support. -
I just updated my Iphone 4 to the IOS 6 update and now i cant connect my iphone to Itunes because apparently my itunes is out of date? and then when i try and update itunes it says i need a new OS completely is there anything i can do???
Are you running Leopard on your Mac, Laurie?
If so, try instead updating to iTunes 10.6.3.25. (That supports earlier models of iPhones running iOS 6, even though it can't run the new iPhone 5s.)
A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:
iTunes 10.6.3 -
I've just got a new Dell with windows 7. When I try to download itunes it says the windows installer can't be found
When your username includes a Charakter like "acson te graf" zhere is a Problem for Windows to find your installiert-Files. Yust Build another Username like "Dummy", give admistration rights, change to this user and install iTunes on this accout. Now you can Return to your Old account an use iTunes.
I am still surching how to change the username in Windows but still no idea. -
I lost my iphone in the water I bought a new one 4S now I have 2 back ups in Icloud, the one for the new Iphne and the old Iphone where I have the most info I need. How I can download my old backup?
Welcome to the Apple community.
You cannot download a backup from iCloud, the only way to access it is to restore to the backup with your new phone, which you should have done when you first connected it. If you restore now, you will lose all the new information you have added to your new phone. -
hi i have pre-ordered a song however when i try to download it, it says theres an error on my itunes. can you help?
Hey elgriffiths,
Thanks for the question. I understand you are having issues downloading your pre-ordered content. The resolution is going to depend on the error message you are receiving, however, I have included two articles that address a number of common errors:
iTunes: Possible iTunes Store errors
http://support.apple.com/kb/TS1424
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M. -
I have an iPod 4.2.1 version and recently when I try to download an app it is either incompatible or reuires a newer version of OpenGLS. is there any way I can update the software I have because I literally cant download a single app. Thank you.
No, you can't update your 2G iPast past iOS 4.2.1. The graphics hardware on the 2G does not support the latest Open GLS.
Yes, there are not that many apps that still works with a 2G with 4.2.1. -
When I try to download apps, a message appears saying that to move forward I have to agree to the new terms of the contract, but does not allow me to agree and not low Apps. Someone can explain what is happening?? thank you
Delete some stuff to make room on the device.
iCloud is not local storage and has nothing to do with your situation. -
Received iPad from relative as Christmas gift as they upgraded to mini. I have registered and verified my account. When I try to download apps I
And I put in my password it say I have not verified my account. Apple wants to charge me 19.00 to help me. This is my 1st apple product. So far I am not impressed with the customer service. Can someone please help. I have even done the 2nd step verification and still the same thing. Please help this was a gift for my child and he cannot even use it! Please help!!!Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software. -
I'm having problems with my iPad I downloaded I downloaded pro for two dollars and now when I try to download other apps in the app store it wAnts to kno my personal card info on free items and won't let me download items I already erase the I downloadeder pro but I don't kno way to do?
Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?
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I own a iPod touch and I have an iTunes account but all i can download is podcasts no games or music.when I try to download games it says "request cannot be completed " could there be a problem with it ?
Please helpHonestly, these are WAGs but they're all that I can think of.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
I keep getting this error when I try to download apps or songs : MZCommerce.CreditBalance Mismatch.Mobile_message Can someone tell me how to get rid of this? It is very aggravating when trying to use the IPAD.
Try to go to Settings and then Store. Tap to your Apple ID and select View Apple ID. Now choose to check your payment information and when you're done tap Done. I had to rewrite my three digit code of the credit card and now it works.
Oh, I also activated Genius for Apps but I don't think it makes any difference.
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