Can your Mail Preferences change without your knowledge?

Recently I noticed that my sent messages were gone, all but about 4 weeks or so. I checked account preferences on my MacBook Pro (fully updated to Mavericks) and it had "Delete Sent Messages From Server" set to "Never". My other iMac also set to the same setting. 2 iOS devices syncing to the account.
It continued to happen. I called Apple. They remotely rebuilt my email. Still did not repopulate Sent folder but did repopulat Inbox.
I called a week later (today) and went back to look at MacBook Pro mail preference settings on the accont and it had been changed from "Never" to "After One Month" (??!!??)
I didn't make this change, nor anyone in my house. Could this have changed in some way without my knowledge? I can't get my emails back (thanks Apple!!) but I don't want it to randomly happen again. They insist I am crazy and the only way it would have changed is if I, after a decade with the same preferences, went in specifically to change it.
Is this possible? Or am I truly losing my mind???
anyone?
Thanks Caroline

Ken2024,
I can understand your concern. I want to make sure that everything is okay with the account. To get the unlimited removed from the account normally a person would have to request a plan change, upgrade a device on the account, or if you had to activate a basic phone on the line for a period of time. I can always review the account for you in full detail if you would like. I have sent you a Direct Message. Please respond back to that direct message and we can get account specifics. I hope to hear from you soon.
KevinR_VZW
Follow us on Twitter @VZWSupport

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Can your Mail Preferences change without your knowledge?

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