Cancel online order

Where did you go to cancel the order on line. What are the steps to find this process on verizonwireless.com which I know the corp stores have access to as well from thier computers.

You might want to call customer service at 1-800-922-0204 to cancel the order.

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If i order iphone 5s online, can i cancel the order and purchase in store?

If I am able to order the iphone 5S online Friday and then am able to later in the day Friday locate on in a store locally, can I cancel the online order and immeidately have my eligible upgrade available so I can purchase it in store?

Yep, you shouldn't have any problems doing that.

How do I cancel a online order

trying to cancel a order that is free for 7 days than my account will be charge----I had it now for 3 days

What sort of online order ? If you mean an auto-renewing subscription in an app then there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
If you mean for the Apple online store, and you are in the US, then try this link : https://secure.store.apple.com/us/order/list
Or are in a different country or mean something else ?

Why can't I cancel online pre-orders?

I am trying to cancel an online order that I made recently, it is a pre-order for a game that releases in September and for some reason it gives me the option to cancel, but i am not allowed to check mark it. Is there any reason why I am not allowed to cancel a pre-order? I pre-order things right away just in case I want them but I do end up canceling some of them. This is the second time now I have had to send an e-mail out to [email protected] to cancel a pre-order. The first time they took care of it the same day and told me sorry for the glitch in the system as everyone is always able to cancel pre-orders. However, this time it has taken over 2 days and I still haven't received a response. I also know I am not the only one with the cancellation problem as i have a friend that shops at bestbuy.com and he also can't cancel the same pre-orders.

Hey wbaez86,
Thanks for the update! Glad to hear our e-mail support team was able to help you find a resolution.
We're looking into why this feature hasn't been appearing for all customers, but don't have any specific details at this time. We'll make sure to update related threads as soon as additional info is available though.
Aaron|Social Media Specialist | Best Buy® Corporate
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Online orders being cancelled?

I called multiple times to figure out why my online orders are now constantly and immediately being cancelled! The first person said they couldn't verify my information but I'm using my BestBuy gift card for the order and placing in store pick up orders as I've done many tmes before. Can someone please help fix this problem as the phone team have no idea what their doing.

Hi thatoneguywho,
Online ordering should be a quick and easy way to purchase things you want without ever leaving your own home, so I can see how this would be aggravating. I order things online all the time, so I too would be frustrated if I found my orders were cancelled without a reason why. I’m sorry for the confusion this may have caused, especially as after calling us multiple times without receiving a concrete answer as to why.
While not common, there are a few reasons why an order may be cancelled from our end. It could be due to something small like an account detail not matching your credit card’s billing information or something larger scale like your delivery address not being recognized by the assigned carrier (UPS or USPS). To see if I could determine what happened with your orders, I pulled up your account using the email address attached to your forum profile. Unfortunately, I wasn’t able to locate the orders you’re talking about. If you wouldn’t mind, please send me a private message with your contact information and the most recent order numbers, and I’ll be glad to help. You may send me this message by logging into the forum and clicking on the button included in my signature below.
I hope to hear from you soon,
Alex|Social Media Specialist | Best Buy® Corporate
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Can I cancel my online order and buy my MacBook at a store?

Hi. I recently ordered a MacBook with 4GB of RAM online. I have some free time tomorrow and would rather cancel the online order (which has not yet shipped) and go to the Apple store 45mins from me and buy it there. I have some questions:
1. Can you buy the 4GB RAM MacBook in the store, or is it online only?
2. Can I use the financing card (Baraclay, I think?) to purchase the MacBook in person even if I do not have a physical copy? If so, how?
3. How long will it take to erase the credit charge on the financing card if I do cancel my order?
Thanks.

I'd much prefer to have correct answers in threads so I decided to do some detective work for you. I decided to make two phone calls this morning, one to the "manager on the floor" at an Apple Retail Store and the other to the Apple Online Store Sales & Support group. Both people I spoke with were aware of my intentions on the phone call and that I would be quoting them in this thread.
If I buy a computer online, can I return/exchange it at the store?
It depends. If the machine is a standard configuration (has a part number that starts with MBxxx/A) and is not damaged, then yes we can accept it as a return/exchange in store. If it has a customer configuration (has a part number that stars with Zxxx) then no, we are unable to offer an exchange/refund at the store for that unit. If it is DOA we can coordinate a service/replacement with AppleCare.
Can I upgraded to 4GB of RAM in-store?
Absolutely, we stock RAM specifically for this upgrade and charge the same price as online. You're responsible to buy the computer and the RAM upgrade first and then we will install it for you.
Can I use the Barclay's card, even if I don't have it my possession?
Unfortunately not, we must have the physical card in order to verify the legitimacy of the transaction.
Are all sales final? (I asked anyways, despite the link provided was for an iTunes purchase and we're talking about MacBooks)
Absolutely not, you have 14-days to return/exchange the product if you're not satisfied. Best part, we don't charge a restocking fee anymore.
When does Apple bill my credit card? (phone call into AOS)
We bill the card when the unit ships. However, the order must be cancelled prior to its status being changed into "prepared for shipment" as this means we've already allocated the part for shipment and at which point it cannot be cancelled.
Hopefully that clears things up. I figured not much had changed since I use to work for Apple, but rather than being smug about it I wanted to hear it "from the staff at the Apple Store." As with anything you read on the Internet, take it for what it's worth.

How can I cancel an online order?

I recently placed an online order for an Iphone 6 plus and new service. The phone has not yet shipped and I would like to cancel the whole order. The customer service rep over the phone told me I had to let it ship and then refuse the delivery... That just doesn't sound right to me and I do not want to be billed for this, as I'm assuming I will be charged as soon as it ships. Does anyone know how to cancel an online order or can help me cancel it? Thanks in advance.

geoffgill, I know the importance of understanding your phone order options. Cancellation options do vary. Since you placed your order online, you'll want to contact our Internet Order team directly at (866) 338-7390 . This team will be the most helpful in your order cancellation options.
TanishaS1_VZW
Follow us on Twitter@VZWSupport

I ordered my iPod touch online as a guest, how can I cancel my order?

While ordering my iPod touch I enter as a guest.. now I want to cancel the order and I can't because everytime I try to do so, they will ask me for my Apple ID, which I don't have. I've tried using other ID's but it says that those ID's can't cancel my order. What can I do?

Call Apple at 1-800-MY-APPLE

How long does it take for a store to process an online order for store pick up

Hello,
I placed an order for a Macbook Pro on November 11, 2014. Scheduled an in store pick up where Best Buy estimated pick up date is November 14. I didn't receive the email or text to pick up the item, so I decided to call 1-800-best-buy to see if I can get the new estimated pick up date. I was told by the representative the laptop is actually already at the store, and waiting for me to pick it up. I called the store to make sure, and was told that I can pick it tomorrow morning. I called in today was placed on hold for around 15 minutes. Decided to call 1-800-best-buy again, and found out that it will take another 3-5 days before I get my laptop. I asked the representative to change the pick to another store that has the laptop available right now. It was change since around 10 am in the morning. I called the store to make sure that they got my order, the Manager told me that once the truck deliver more laptop. I will be able to get mine, and I should call in the afternoon to check on the availablity. I called around 5 pm to check, and was told that even if there is a laptop. I would still need to wait until best buy process my order. Called 1-800-best-buy again, and was told that Apple usually take 3-4 for hours to verify the information. Right now, my order status is still "Preparing Order".
My Questions: How long will it take for Best Buy to finish Preparing Order?
Why does it show on the website that if I order by 8 PM I wil be able to pick up the laptop today. Meanwhile, the store pick up was transfered since 10 am this morning, and at 10 PM tonight still nothing.
If I cancel my order, will I get all of my reward zone certificates back?

Hello sourlime,
Welcome to the forum. I'm not a big online shopper, but when I do order something, I expect it to be an easy, painless transaction. It sounds like you had some troubles with your order not being available on the estimated pick up date, and I sincerely apologize for any frustration you encountered.
Using the e-mail you registered on the forum, I was able to locate your order, and was glad to see you were finally able to pick it up. I do appreciate you taking the time to visit the forum, and I assure you I will be documenting your comments for review. If there is anything else you need assistance with, please do not hesitate to let me know.
Once again, I apologize for any inconvenience this may have caused, and thank you for posting here on the forum.
Maria|Social Media Specialist | Best Buy® Corporate
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Have just paid $ 23.88 to convert PDFs to Office files and I want to cancel my order, What do I have to do?

Have just paid $ 23.88 to convert PDFs to Office files and I want to cancel my order, What do I have to do?

Cancel your membership or subscription | Acrobat.com online services

Cancel pre order

how do I cancel preorder

The same way you'd cancel any other online order...login to your account from wherever you bought it from and cancel it.

I would like to cancel my order, order no: AD001440537EU. Products ordered: Adobe Export PDF, Annual.

I would like to cancel my order, order no: AD00144537EU. Products ordered: Adobe Export PDF, Annual. What do I have to do?
Regards,
Lányi Péter Pálné (Mrs)

You are at the wrong forum; this is the Reader one. In any case, this may be helpful: Cancel your membership or subscription | Acrobat.com online services

Hi Adobe, I also have to cancel as my year's student rate was up in December and it's now beyond my budget to continue. I've tried since before Christmas to cancel online and by phone but couldn't, no one to service the call. January payment has just gone

Hi Adobe, I have to cancel as my year's student rate was up in December and it's now beyond my budget to continue. I've tried since before Christmas to cancel online and by phone but couldn't, no one to service the call. January payment has just gone through and I don't want to pay it any more. Please see to this asap.

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

BT cancelled my order

Am currently rectifying the problem (hopefully, update to follow).
Story do far. Placed home move and upgrade to infinity 3/9/13 for a move 23/10/13. All done online. 3 weeks after ordering I get a call from India saying please ring BT. Rang BT and they said my order has had a problem. Couldn't understand them but turns out the engineer cancelled my order as couldn't understand new postcode being similar to old one. Moving nearby. BT asked I call back in 24 hours ! Called back and the BT asked I call back in 24 hours. Still Oder blocked and asked call back in 48 hours. After 4 days of calling each time taking nearly an hour. Still trying. BT say sorry but still no clearer.
Back with an update soon. .....

If you need help, then please ask here.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Issue with online order for the special offer "photography" (ie lighroom + photoshop) at 9.99 eur/mth.

I registered yesterday online for the special offer "photography" (ie lighroom + photoshop) at 9.99 eur/mth. And I received an email today saying that my order #AD005339091BE had been cancelled and that if I want to make a new order, I have to call a number 0805 770077.... but it's onyl open from 5 am to 5pm!
And I don't want to loose time again doing an online order if the system does not work....
I want to make sure that If I place the order after the end of the trial period, the amount won't be higher than the actual offer (9.99).
What's the issue & solution?
Txs
Chris.

i don't know how long that offer will last but it's been available for months.
in any case, you can use most (including lr and ps) for 30 days free. so you don't need to waste time waiting for 5am in your locale.

Cancel online order

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