Cancel Product change issues with IS-U

Hi All,
We are implementing CRM 2007 with SAP IS-U. We have the following issues On Cancel Product change:
1) The Product allocation time slice does not reset to 31.12.9999
2) The time slice on installation does not reset to that of the original value
3) Any configurable attributes that were created as a result of the product change process are not reverted back / the time is not end sliced.
Let me know if any one has encountered any such problems.
Thank you,
Binno Don Thomas

Hi, a Little late but..
This is a problema from your 3 scsm services, maybe in your principal or secundary server. You must to restart services in an special order and delete application cache.
Please review
http://www.systemcentercentral.com/scsm-2012-tip-all-workflows-stuck-in-new-status-and-never-completing-issue-and-workaround/
it Works!
If you have principal and secondary do it in both servers.
I think this problem is for bad performance in databases and application, so review your hardware design, and logical, so review workflow performance too.
For items when state new, you must change it to inprogress with smlets

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Cancel Product change issues with IS-U

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