Cancelling Marketing Documents

Question

There is a feature not present in SAP Business One that would help to get a better fit of SBO at our customers: The ability of cancel some marketing documents, such as Invoice, Delivery, Returns, and other marketing documents that do not have this feature.
Sometimes, users do make mistakes. And, in order to correct thos mistakes, they need to create a "reverse" mkt doc to cancel the document created in a worng way. The problem with this approach is that those documents (create with the purpose of cancel another mkt document) mix with the same mkt documents create in a regular way (i.e. "real" documents).
By creating the "cancelling" feature, SBO can produce journal entries in order to annul mistake maded by user (preserving the architecture of SBO in this matter), but setting the status of document as "cancelled".

Answer 1

Dear Vincent Motte,
We are located in Brazil. Here, the Invoice is a legal document, and it can be issued by the company not only in invoices, but also in returns (in some cases where company is performing return does not have the legal obligation to issue an invoice in such cases. In those cases, our customer must issue an invoice in order to get goods entries legally).
It is perfectly resonable that user make mistakes. When those errors take place in issuing an invoice, because of the "legal" sense of it, this become more sensible. Usually, users need to "register" wrong invoices, legally speaking.
By creating a credit memo to annul an invoice (or vice-versa), those kind of operations stay in the same way "real" operations are, creating a fake sense operation was a real one.
It would be much more practical to have a simple cancellation process in invoices, deliveries, credit memos, an so on. In that way, we can register errors without the need of correct the problem by issuing another legal document.