Cannot access Apple ID, and therefore cannot access reset iPhone
Okay, so I went to update my iPhone 4S to the latest software update (7.02 from 7.0 I believe). The new update downloaded, installed and as my computer went to restore my backup it asked to plug in my iPhone to my computer (which it already was). I left it for a long while and nothing happened so i disconnected it and reconnected - upon which it did a factory reset - which i was fine with because I have a back-up.
However, upon reset iTunes tells me that my phone is linked my apple ID account and displays the email address to which it is linked. I try every possible password to no avail. I then go to reset my password but Apple never send an email through to the email address in question,despite a number of attempts. I then decide to create a new Apple ID - and entered the email address for which iTunes said my phone was linked to...and it says that the address isn't in use...
I am completely stuck for what to do as i cannot currently access my iPhone.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
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