Cannot click and use keyboard

I have an HP Envy and I'm not able to click and type at the same time. The reason I would is because I play games that require the keyboard and mouse to be used simultaneously. This is different, however, from moving the mouse and using the keyboard, that problem was fixed. Any help is appreciated.

Hi,
With the drivers note correcting the issue, then your looking at a few options.
To rule out it being software or the operating system try the following in order:
Refresh Your PC to Resolve Problems (Windows 8) - this will take you through a system refresh in Windows 8. This may be able to resolve the issue for you.
Overview of Recovering the OS or Reinstalling the Operating System - if the above fails, then try this one. It takes you through a complete recovery/reinstall of the operating system.
If those don't resolve the issue, it's most likely hardware. In which case I'd recommend contacting support for possible repair/replacement options. HP Technical Support, North America 1-800-474-6836. For all other regions click here.
I hope this helps.
Thanks.
I worked on behalf of HP.

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Message was edited by: Maryan

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> as a last alternative format the computer to see if he returned to its original state, but still not working
> certainly in the device manager you see only the Realtek PCIe Controller Family
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http://eu.computers.toshiba-europe.com/innovation/generic/ASP_SUPPORT/

Cannot click and use keyboard

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