Cannot display turkish character in publication mhtml output

Hi there,
I have a problem on displaying turkish character on BusinessObjectsXI3.1 publication mhtml output.
I have set a report scheduled and shown result on email body as html and all turkish character turn into a different characters.
Database locale has been set to Turkish. Is there any paramater to set in universe or some whereelse?
I need to figure out this as soon as possible. Could anyone share the experience?
Thanks in advance
Yasemin

Sorry.  You should probably open a ticket with SAP.
Is there anything in the Publication Job Server and Adaptive Proc Server logs ?

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