Cannot find installed CD drive

my integrate DVD drive cannot be seen by the pc. It does not show up as being there in windows explorer a D: drive or indeed any other drive. Why is this. i can not eject it either. I have even replace the old unit with an identical new unit thinking that it may have been broken but even the new unit is invisible to the system. any ideas please?

Can you boot the computer from the drive? using a bootable cd (like a Windows installation disk) tap f9 as you power on to get into the boot options menu and see if the cd drive is listed. If so, select it and see if the computer boots up. If it boots from the drive, there is nothing wrong with the drive and you have a software issue. You can try the registry edit to remove upper and lower filters.
autofix
The above web page talks about upgrading to Vista and I know you did not do that, but the fix that is described works also with Windows 7 and fixes most "AWOL CD drive" issues that are based on registry errors. I suggest following the manual steps instead of the automatic fix.
If it is software I would not expect changing the drive to help, but I am concerned that the drive does not eject. That would tend to point to a hardware issue. Please post back with your results one way or another.

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