Cannot find serial number on box nor cd sleeve. start guide says it begins with 1057 but neither the box nor the DVD has such a number I can't install it without that serial numebr where do I find it??

Trying to install Photoshop elements 13 on pc w/ WIN 8.1.
cannot find serial number on box nor cd sleeve. start guide says it begins with 1057 but neither the box nor the DVD has such a number I can't install it without that serial numebr where do I find it??

You likely have a redemption code on the box that you have to enter into an Adobe website to convert that into a serial number.
See the information on the following page: https://helpx.adobe.com/x-productkb/global/redemption-code-help.html

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Cannot find any number on box that begins with 1057, none of the other numbers work as a "serial number".

cannot find any number on box that begins with 1057, none of the other numbers work as a "serial number".

Serial numbers are normally only applied to the disc case. If you cannot find one on the disc case then you might be dealing with a redemption code scenario... depends where you bought the software and what the software is.
Find your serial number quickly
Redemption Code Help

Trying to install Elements 13 and it asks for a serial number. The instructions say the number should start with 1057 but there is no code on the disks, box or envelopes the disks came in that start with 1057. I cannot activate the software without this c

Trying to install Elements 13 and it asks for a serial number. The instructions say the number should start with 1057 but there is no code on the disks, box or envelopes the disks came in that start with 1057. I cannot activate the software without this code and it is a Christmas gift to my wife. HELP!

I had this problem. There are actually two boxes. The outside one with the photos and stuff and glued into it is another box containing the disks. That box has the serial number. Adobe was NO help with this as if no one else ever could not find it. I had to rip open the outer box.

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I'll guess you've already discovered the answer to this, but just in case:
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Thank you for your reply, and the information. This is what I came up with:
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Cannot find serial number on box nor cd sleeve. start guide says it begins with 1057 but neither the box nor the DVD has such a number I can't install it without that serial numebr where do I find it??

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