Cannot get ipad to print to HP Deskjet 3050a since loading latest ISO. Any ideas, desperately need document!
Cannot print from my iPad, need the document now! Loaded latest iOS and it won't now print to HP Deskjet 3050a which has printed up til today! Help!
Hello there, Pamayo54.
The following Knowledge Base article provides some troubleshooting steps for AirPrint issues:
AirPrint Basics
http://support.apple.com/kb/HT4356
Particularly:
If you are unable to print, or if you see the message "No AirPrint Printers Found"
Verify that the printer:
Has power and is turned on. If it has power, turn the printer off and then on again to see if that resolves the issue.
Is connected to the same Wi-Fi network as the iOS device.
Has the latest firmware version installed.
Has paper with enough ink or toner installed.
Is free of any errors displayed on the printer's control panel.
If necessary, consult the printer documentation or contact the printer vendor for help with the above steps.Notes:
AirPrint printers connected to the USB port of the Apple AirPort Base Station or Time Capsules are not supported with AirPrint.
Some Wi-Fi AirPrint printers can take several minutes to join a Wi-Fi network after being turned on. Ensure that the AirPrint printer is connected to the Wi-Fi network before attempting to print.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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I have an article for you that will help you troubleshoot this Wi-Fi issue:
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Take care, and thanks for visiting the Apple Support Communities.
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Hewlett-Packard HP Pavilion g6 Notebook PC
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Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
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Adapter Name: { }
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IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
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DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: { }
Description: Microsoft Wi-Fi Direct Virtual Adapter
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Lease Expires: Wed Dec 31 19:00:00 1969
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Subnet Mask: Default Gateway:
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No iPod, iPhone, or iPad found.Hello,
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
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Hi,
As soon as the devices connected to your network the printer should appear as AirPrint.
You may ensure it is connected by clicking the wireless icon on the printer screen to locate its IP, then type the IP into Safari and check if you can access the printer homepage from your iPad.
If the printer conncted but still not being detected as AirPrint, ensure you have the latest firmware for your printer:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03312867&cc=us&dlc=en&lc=en &product=5271613&tmp_track_link=ot_search
If the printer still not being dedected I would rather suspect the network as AirPrint uses Apple Bonjour and therefore require your network to support multicasting to operate..
You may test it by temporary setting direct connection using Wireless Direct, if the printer being detected without using the router please clarify your router brand and model to better understand your router capabiities.
The steps to enable Wireless Direct can be found listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03351623&cc=us&dlc=en&lc=en &product=5271613&tmp_track_link=ot_search
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I do not see your HP 4500 listed on Apple's list of AirPrint compatible printers. <iOS: AirPrint 101> Therefore you need to take another approach. To start, I suggest you download the free HP App, ePrint Home & Biz. It has limitations, but should get you printing with your existing setup.
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Opening printer connection
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