Cannot log into iMessage or FaceTime it says an error has occured
iimessage was not delivering so tried to log back into iMessage and facetime but it tells me an error has occured during activation and to try again
Hello meganatherton2000,
Thanks for contributing to the Apple Support Communities.
It appears that you get an error when trying to activate iMessage and FaceTime on your iPad mini.
You mentioned that you signed out of iMessage and FaceTime because messages were not delivering. Be sure to restart your iPad mini before trying to sign back in to iMessages or FaceTime, as mentioned in this article:
If you get an error when trying to activate iMessage or FaceTime - Apple Support
Restart your device.
If this issue continues and iMessage can't be activated for more than an hour, the article above suggests contacting Apple Support:
Still not activated after an hour?
It might take a few minutes to activate iMessage and FaceTime. If you've waited more than an hour, try these steps:
Make sure that your device has the latest version of iOS.
If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages.
Contact Apple Support.
Sincerely,
Jeremy
Similar Messages
-
Cannot log into iMessage or FaceTime it says an error has occured during activation
i could not send or receive iMessage would not let me log in to iMessage or FaceTime it says an error has occured during activation.
Hi Cam-Fox22,
I have had this problem and tried everything suggested without success until last night. I took the plunge and did a Factory reset which cured the problem. Of course you must do a back up to iTunes first. I connected the iPad to my PC via a cable and then loaded iTunes. Log in to the account associated with your iPad and then carry out a backup of your iPad including apps and purchases. Then hit reset option near the top of the page and hit again when asked if sure. It takes a while to download the software but eventually it wiped the iPad and loaded it with fresh software. Keep your iPad connected and then restore from back-up when given that option. When it is all finished you will have your iPad back just as it was before you started but with iMessage and Facetime both working again.
Good Luck John -
I cannot log in to volume purchasing--an internal server error has occurred
I cannot log in to volume purchasing--an internal server error has occurred
just tried again and got XML code.
-
Loaded iOS 8.3 now I can't log into iMessage or Facetime, how do I fix this?
Loaded iOS 8.3 now I can't log into iMessage or Facetime, how do I fix this?
I am having this issue on my IPAD running 8.3. Can't log in to facetime or iMessage. Cannot turn the apps off and back on (per online suggestion).
I assume Apple has decided that NO ONE should be able to turn these apps off.
Does anyone know whether Apple has acknowledged the issue or is doing anything to resolve it? -
I cannot log into imessage. It says, "check network connection"
I cannot log into imessage. It says, "check network connection"
-
Cannot log into iMessage on iPad
Hi,
Strange thing happening: I cannot log into iMessage using my appleid. I can use this same appleid to
- buy apps on this very same ipad
- sign in to iMessage on my iPhone (ios6) or mac (mavericks).
The error my Ipad gives me is username / password not correct
This is an ipad 2 16Gbyte 7.1.1.
I tried to restart my ipad, restarted the iMessage app serveral times...
Any idea ?!
RUdiTried all that.
It is really weird, as the ipad having the issues is on the same network as the mac that works.
the network (internet connectivity) just works (can surf, and buy apps (with the samen uid/pwd
as appleID)
The errormessage tells me that the username / password combination is wrong, nothing
else, which is really weird. (really sure I have the correct UID/pwd ! (the one that works on
the mac))
the ipad is a wifi only one.
Rudi -
Got a new iphone5 and cannot log into iMessages keep getting same message to check network connection and try again. Tried changing password as suggested but nothing is working any suggestions?
Are you connected to wifi, or doing it over cell signal?
-
My iphone is requesting that I log into Itunes. When I do, it says, "an error has occurred". Am I doing something wrong or do I need to take it for service?
Hi jan2710,
If you are having an issue with completing a restore for your iPhone 5, I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
Please help.... cannot get into the ITUNES account. It says unknown error has occured. Is there a problem with ITunes?
Same thing happened with my iPhone 4S - no one is any help. Thanks Apple for such a crappy update! I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone. Sheesh! If someone has a solution to this it would be greatly appreciated.
-
HT5787 When I try and log into my apple ID, it says my accounts has been disabled
When I try and log into my apple ID, it says my accounts has been disabled. What do I need to do
Contact iTunes support & see what's going on:
http://www.apple.com/support/itunes/ -
In "purchases" while in my App Store, Mountain Lion says, "an error has occurred" and the green 'download' button is grey and I cannot re-start the download. I was abroad when I purchased this app and during download, my internet connection was lost. At the time, Apple was still offering the e-chat, so I did that and the man was very helpful and it was a quick fix, so my download button turned green again, and I was able to begin the download. BUT during the download, I was kicked offline once again, and I decided to wait until I was back in the USA. I will go in to an Apple store and ask assistance, but if there is something I am missing, I'd like to try that first. Thanks in advance for any advice.
Welcome to the support forums.
Please ask this question in the Mac App Store forum where they can better assist you. -
HHow do I activate iMessage? Keeps saying waiting for activation, and then I do my Apple ID and password then it says an error has occurred.?
Is your phone activated with your carrier? Can you make a phone call and send a text message?
Which country/ carrier? -
When I attempt to upgrade I am now getting a message that says "an error has occurred" and I cannot activate the upgrades----there are two pending
Disable anti virus software if installed
Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected.
If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper -
When i take a photo or a video using the camera on my ipod touch, the computer (windows xp) shuts down and a blue screen comes up saying "an error has occured" and a heap of oth stuff in white. It doesn't wipe the memory or anything off the ipod. Whenever i sync my ipod without photos or videos it works fine. It also doesn't mind me taking photos off itunes to put on the ipod. I have had a look around and a couple of people say reinstall itunes, but i don't know if i will lose all my songs and apps. Any suggestions of help?
Removing all Apple related software and reinstalling iTunes should bring all needed drivers back: Removing iTunes, QuickTime, and other software components for Windows XP
Also check for new driver updates for Windows, especially if you have a webcam installed.
iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes. While it is highly unlikely that you will lose any contents of your iTunes Library when following these steps, it is always a good idea to ensure that your iTunes library is backed up. If you're unsure how to backup, see iTunes: Back up your iTunes library by copying to an external hard drive.
copied from the article about reinstalling iTunes -
Issue: Lync 2013 users with remote call control enabled cannot connect to the phone system. When the user logs into Lync, they see an exclamation in the bottom right corner
with this error.
Error: Cannot connect to the phone system. An unidentified error has occurred, Please try again. If the problem continues, please contact your support team.
Environment:
1 site: Site1
2 Pools:
1. Lync 2010
Trusted application is added here for the site.
2. Lync 2013
Avaya phone system: AES r6-1-2-32-0
I have not moved the trusted application to the Lync 2013 pool yet, but my understanding is that it should still work since it’s in the site. Is my understanding on this correct? (All of my other trusted applications do work for Lync 2013
users & none of them have been moved yet. Remote Call Control is the only one that does not work.)
This is from the uccapi log. This is just from the user logging in, not actually making a call. Below are the items that I think are important, however, I don’t know how to interpret it to determine if the problem is on the Lync side or
the Avaya side. Here’s a summary:
SIP/2.0 100 Trying
Authentication-Info: TLS-DSK qop="auth", opaque="5FD217E1", srand="E05700E2", snum="9", rspauth="f308eae87c0bbe64a1ab213574776cbdf9823ab6", targetname="lync03.domain.com",
realm="SIP Communications Service", version=4
From: <sip:[email protected]>;tag=bbb282ebbd;epid=a86d5b0a29
To: <sip:[email protected]>
Call-ID: 9eb0d23a3b8f4e0eafc6c6da622fbecf
CSeq: 1 INVITE
Via: SIP/2.0/TLS 10.155.48.96:61472;ms-received-port=61472;ms-received-cid=1FA400
Server: http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent
Content-Length: 0
SIP/2.0 200 OK
Authentication-Info: TLS-DSK qop="auth", opaque="5FD217E1", srand="15C0F9A2", snum="13", rspauth="4fd891e39a33e902fb1cec5d980e5bf0ccb172a0", targetname="lync03.domain.com",
realm="SIP Communications Service", version=4
From: <sip:[email protected]
>;tag=bbb282ebbd;epid=a86d5b0a29
To: <sip:[email protected]
>;tag=A7A45C856ECD79121A1827265ABBD7F6
Call-ID: 9eb0d23a3b8f4e0eafc6c6da622fbecf
CSeq: 1 CANCEL
Via: SIP/2.0/TLS 10.155.48.96:61472;ms-received-port=61472;ms-received-cid=1FA400
Server: http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent
Content-Length: 0
SIP/2.0 487 Request terminated
Authentication-Info: TLS-DSK qop="auth", opaque="5FD217E1", srand="F46EC133", snum="14", rspauth="1d92718caa4f61d967faa46a5c256aafa8b4e740", targetname="lync03.domain.com",
realm="SIP Communications Service", version=4
From: <sip:[email protected]
>;tag=bbb282ebbd;epid=a86d5b0a29
To: <sip:[email protected]
>;tag=A7A45C856ECD79121A1827265ABBD7F6
Call-ID: 9eb0d23a3b8f4e0eafc6c6da622fbecf
CSeq: 1 INVITE
Via: SIP/2.0/TLS 10.155.48.96:61472;ms-received-port=61472;ms-received-cid=1FA400
ms-diagnostics: 5002;reason="Request was cancelled";AppUri="http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent";source="lync03.
domain.com"
Server: http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent
Content-Length: 0Hi Suelizy,
To better understand the issue, I would like to collect the following information for troubleshooting:
1. Do you mean the Lync 2010 user can connect to the Phone System?
2. What’s next hop pool of the application?
In a mixed environment, you must set the next hop pool to be the Lync Server 2013 pool.
Best regards,
Eric
Maybe you are looking for
-
Callcentric SIP Trunk (ITSP -- 2811 CUBE -- CUCM 8.6
I have a SIP trunk from call centric that goes into my lab gear - they appear to be a good sip service due to cost but I'm having some trouble getting calls to route correctly. The call flow is Callcentric.com ITSP (SIP) --> 2811 (acting as cube) -->
-
The environment is 10.2.0.3 in AIX 5.3.0.0 in a two node cluster. In v$session_wait/v$active_session_history, the column p3 is reffered as For gc buffer busy waits - id# and For buffer busy waits - Class# (1)Could somebody please explain what exactly
-
Hi everybody, i have a JTable and what I want to is that when the user type something in the TextField the table will show the names of the company that start with the letter that the user typed. But the problem is that each time the user type the ev
-
Queries on Fusion P2P (on cloud) and Oracle GL (on premise) coexistence
I have a few queries around co-existence model e.g Fusion P2P on Cloud with R12 GL on premise. In the Oracle Enterprise Repository (OER) , there is a scenario for coexistence solution of Fusion P2P (on cloud) with Oracle GL (on premise). Assuming P2
-
Hello Experts, I have few questions about Archiving object: 1. How to create an archiving object for set of Z tables? shall i create a new archiving object by clicking on new entry or shall i copy an existing archiving object. 2.is there any restrict