Cannot post on Apple Support Communities

I have been denied posting on ASC many times. After going to the trouble of writing a post explaining a problem, I hit the POST btton and get the message
[ You are not allowed to create of update this content]
There is not cause specified or any remedy. Every time I have had to call Apple Support directly. That is frequently a waste of time, since the probem could be handled here.
Let’s see if this one gets through.

Did you take more than 30 minutes to craft your reply? No, no that's not allowed and the word is mum.
Here is my ASC work flow...
1) I login.
2) Start an auto reloader.
Unless you do something every thirty minutes you get logged out. The forum software waits to tell you this as long as it can to keep you in suspense ;-) .
I use Firefox and ReloadEvery.
https://addons.mozilla.org/en-US/firefox/addon/reloadevery/
You need to pick a page that will reload over time without stalling out. It's ASC. I've found my profile display the best to use. I get my Profile page after some logins. It's ASC. Change rccharles to your apple id.
https://discussions.apple.com/people/rccharles?view=discussions
3) I open another window to do my normal ASC browsing.
4) I have a FireFox bookmark to goto the discussions that I have participated in. I've modified it to add on the content stuff.
turingtest2 recommends. Change rccharles to your apple id:
https://discussions.apple.com/people/rccharles/content?filterID=participated~obj ecttype~objecttype%5Bthread%5D
5) Use turingtest2's generated links with the /content suffix as browser bookmark to the ASC discussions:
Site map of Communities and Categories
https://discussions.apple.com/docs/DOC-2463
6) I run with Hiroto's modification to user content. This is the only way these forums are readable for me. How to adjust the format and layout of ASC Web Pages:
https://discussions.apple.com/docs/DOC-7501
7) Read and answer my old posts. I kind of memorize the time I last posted. ( It's way bad that apple eliminated the last poster to a thread. )
8) I use tabbed browsering. From a list of discussions, hold down the command key then click on the link. You get two tabs this way. The original window will keep where you have been.

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I cannot reply to Apple Support Communities questions? I have already cleared caches and cookies and still no luck?

I cannot reply to Apple Support Communities questions? I have already cleared caches and cookies and still no luck?

Click on one of those files, then go to Get Info in Finder: select what application should open such files.

Cannot log onto Apple Support Communities under established Apple ID

I had to create a new Apple ID (one I have neither desire nor intention to use) in order to get back on to the Support Forum. When I log in with my old established Apple ID it prompts me to choose a user name--then I get caught in this ****-loop where it refuses any user name I give it and keeps kicking me back to the log in screen. Attached is a screen shot of the offending error message.
Anyone know what to do about this?

I ran into this one a while back. Turned out that I was trying to log in using the incorrect Apple ID. Actually what I was trying to use was my Apple Support Communities username instead of the Apple ID. I bet if you use the old Apple ID at the initial login, it will work for you.

Cannot log into Apple Support Communities with Safari

This has just started happening to me in the last few days - glad I kept firefox on the iMac - and I see that it has happened at least once before in 2009 but the link to fix it does not work (and I have only letters in my name).
When I enter my log in info and press log in, it gives me the text below.
Looking for something in Apple Support Communities?
The page you tried was not found. You may have used an outdated link or may have typed the address (URL) incorrectly.
Please visit the main page of Apple Support Communities for links to discussion areas.
Once I see this page, when I go back to Support main page and select Apple Support Communities icon or Join the conversation, I get the same page each time.
Any suggestions would be appreciated.
Thanks

aloha bob
It just now happened to me too - even quitting FF and trying again was futile. I tried so many avenues that I think the glitch went away while trying this and that. It may be fortunate that Jive coders are responsible for the SiteWare with all the brouhaha over 8x and BASH hitting at the same time. My Aggies pulled out a miracle comeback this afternoon
CCC

How do i post in apple support communities

I cant find an answer to my issue but i cant post a question in support communities, (it shows as locked in the drop down window) how do i get access or where else can i post a question.
Thanks.
Dan

How did you manage to post this?
Do the same thing again except this post your problem instead.

Older post from apple support community delivered on gmail show in Mail App when new notification received

Hi all,
I am using Mail as a client to my Gmail account.
I am registered with such account to receive notification about new posts from Apple Support Communities on which I took part.
However when I receive a new mail notifications, I get a huge list of post, it basically seems the whole conversation.
Even if the grouping done by Mail App shows 1 message only, I can see lot of posts attached to the mail.
Apparently by deleting the group or the very latest mail, it deletes the whole conversation, but everytime a new mail arrives, the conversation shows again.
By doing a search for sender and subject on notification arrival, only one mail shows from the results.
When deleting the mail, the whole conversation gone from Mail App, did the search again with same criteria, and got 0 result.
Why this behavior ? Am I missing something ?

*I figured it out!*
Simple fix, here is what you do - open Mail v4.2 > Preferences
Select your Gmail account with this weird problem (I say select, cause in my situation I have multiple Gmail account setup but was having trouble with 1).
Then goto > Advanced tab
and then just type "/" (forward slash) - and then wait for a minute, it should fix it and allow to receive all the ghosts messages again - which apparently were visible under my online (web based) gmail.com's account also on my iPhone. You might see double messages, don't freak out like I did - Quit Mail v4.2 and restart that should go away as well, like in my case. Strange? Definitely
Anyways, hope this helps!

How do I change my name that appears when I post a question on the apple support communities web page

How do I change my name that appears when I post a
question on the apple support communities web page?

This isn't possible without creating a new Apple ID.
(83040)

Cannot create Apple Support Communities Account

I have been trying, unsuccessfully, for the past few months to create an Apple Support Communities account. Unfortunately, everytime I login with my AppleID I receive the following message:
We're sorry. Your account could not be created due to system issues.
Please contact Apple Support Communities with the information below to create your account.
I then put in my e-mail address and explain the issue. I have never once heard back from Apple, and the problem still persists. In fact, I had to create a different AppleID entirely, just to create an account here to post this very topic!
My AppleID is simply my .Mac/MobileMe email address...so I have no idea what is going on. It would be really appreciated if someone from Apple would respond to this post, since nobody has every responded to the numerous emails sent out using the above.

OK... is there a question here somewhere?

I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time and it does not work in iChat. Why Not ?

Question:-
I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time or other portal and it does not work in iChat. Why Not ?
Answer:-
For a Name to work in iChat it has to be an Valid AIM screen Name.
Only Apple IDs from the @mac.com ending names registered here and the Mobileme (@Me.com ending) names are Valid with the AIM service as well as being Apple IDs
(I am still working on info about registering with iCloud at the moment but if this does give you an @Me.com email it may well be a valid AIM name as well)
NOTES:-
The @mac.com page works by linking an external (Non Apple) email with a @mac.com name.
This External Email cannot be one linked to an Existing Apple ID (you have to use a second email or register at AIM )
The options at AIM are to use your existing email or create new name and link the existing only for Password recovery
MobileMe (@me.com ending names) were valid Emails addresses, Apple IDs AND a Valid AIM Screen Name
@mac.com names look like emails but are only Apple IDs and iChat/AIM Valid Screen Names.
The AIM registration page seems to be pushing you to register [email protected] This is relatively new and I have not followed through the pages to find out if it a valid AIM email (Previously you could register a name without an @whatever.com suffix)
8:16 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Question:-
So I have my current [email protected] email in iChat as I thought as I had linked that to an Apple ID it was a Valid iChat Name. It keeps coming up with a UserName or Password Invalid message. What do I do next ?
Answer:-
Open iChat
Go to the Menu under the iChat name in the Menu Bar and then Preferences and then Accounts in the new window.
Commonly written as iChat > Preferences > Accounts as directions/actions to take.
If it displays with a Yellow running name in the list you have a choice.
Either register it at AIM (I would use a different password to the ISP Login) and then change the password only in iChat (It may take you to confirm any Confirmation email from AIM first) in iChat > Preferences > Accounts
Or you register a new Name at AIM (Or at @mac.com) and enter that (details below)
If you have a Blue Globe name (@mac.com) that will not Login the chances are that it the password that is the issue.
Apple lets you create longer passwords than can be used with the AIM Servers.
Change the Password at iForgot to no more than 16 characters.
Then change the password in iChat as details above.
Adding a new Account/Screen Name in iChat (that is valid with the AIM servers)
Open iChat if not launched.
Go to iChat Menu > Preferences > Accounts
Click the Add ( + ) Button at the bottom of the list.
Choose in the top item drop down either @Mac.com or AIM depending on what you registered
Add the name (with @mac.com the software will add the @mac.com bit)
Add in the password. (If you don't add it now iChat will ask you each time you open it)
Click Done.
The Buddy List should open (New Window)
The Accounts part of the Preferences should now have the new name and you should be looking at the details.
You can add something in the Description line which will then title the Buddy List (Useful when you have two or more names) and make it show up as that in the iChat Menu > Accounts and the Window Menu of iChat when logged in.
You can then highlight any other Account/Screen Name you don't want to use and use the Minus ( - ) Button to delete it.
8:39 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Apple Support Communities Terms of Use

Hello All,
I have been using the Apple forums for many years now and in all those years I have never witnessed the degree of flaming, trolling, name calling that I have seen in many of the post here in the FCPX forum.
To be a member on the Apple forums (which include the FCPX forum) you had to agree with the "Apple Support Communities Terms of Use" which places you in a legal and binding agreement.
There are several parts of the agreement but here is the portion that is most relevant:
Submissions
Stay on topic. Apple Support Communities is here to help people use Apple products and technologies more effectively. Unless otherwise noted, do not add Submissions about nontechnical topics, including:
Speculations or rumors about unannounced products.
Discussions of Apple policies or procedures or speculation on Apple decisions.
Be polite. Everyone should feel comfortable reading Submissions and participating in discussions. Apple will not tolerate flames or other inappropriate statements, material, or links. Most often, a "flame" is simply a statement that is taunting and thus arbitrarily inflammatory. However, this also includes those which are libelous, defamatory, indecent, harmful, harassing, intimidating, threatening, hateful, objectionable, discriminatory, abusive, vulgar, obscene, pornographic, sexually explicit, or offensive in a sexual, racial, cultural, or ethnic context.
Post constructive comments and questions. Unless otherwise noted, your Submission should either be a technical support question or a technical support answer. Constructive feedback about product features is welcome as well. If your Submission contains the phrase “I’m sorry for the rant, but…” you are likely in violation of this policy.
This is just a portion of the terms of use.
So if you have posted something and feel that another forum member is doing any of the above items to you, you can go to the bottom of their post and report their post as "Abuse" These get read and get noticed.
These forums are for people who have questions about software or hardware and how to use them.
Mike

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

I have a privacy concern on Apple support communities. Who do I contact?

I have a privacy issue on Apple support communities. How do I contact a community host or have one contact me privately?

Level 2 (I believe) gives one the ability to "report" posts for action (I assume the moderators do not appreciate one abusing this privilege just for fun). But you cannot report your own threads.
Until then, post a thread saying "Moderators please help" and post the link to the thread as they look for such thread titles. Someone who can report thread can raise the attention level for you.
UPDATE ISCE READING YOUR LAST POST
Please post the link so it can be reported.
Your original Apple ID will not go away, usually. IDs are rarely deleted entirely by moderators. But you can stop using it and let it become less noticed.

I am getting 100s of emails from Apple Support Communities. How can I stop that????

I have been trying to load my ITunes music to my IPhone 5 and had posted a question on ASC. Since then I have been deluged with e-mails, despite going on my preferences and clicking No to all the questions. How can I stop that PLEASE.
MB

Login to ASC
https://discussions.apple.com/message/22335857#22335857
             Apple Support Communities
Top right of screen look for
              Actions
click on    Receive email notifications
result      Stop email notifications
Hope this helps.

How to edit a post in Apple Support Comunities?

If I just posted something and saw it had typos. Is there any way to edit the post or remove it? I have searched all over for an option to edit my post and see none. I saw someone say that it was possible to edit within 15 minutes of making the post, but no mention of how to do that.

Not sure how fair it would be to leave the initial authorship content
open for editing too long after the thread was up, since that could
make replies to original content irrelevant, or discordant over time.
And people would be more reluctant to offer advice if the first topic
were to change; since nobody else can go back very far to change
the replies. Also, we'd not want to subscribe to a thread if the name
of it changed several times a week.
New to the community? Start here
Rules are there, too, in a helpful way so as to keep order and a civil
concept for those who appear on the scene later to see a pattern in
how things are done, usually a workable path...
•Apple Support Communities Terms of Use
Yet rules can be cumbersome for certain individuals with independent
idealism and exuberant vitality. Even so, society and these ASC
discussions need continuity.
Can we be fashionable, even if seen as part of a cult by some?

What is the use of points earned in apple support communities??

what is the use of points earned in apple support communities??

mende1 Valmojado, Toledo, Spain
This solved my questionRe: How the heck do you get points on your apple support communities account?
Jul 12, 2013 10:20 PM (in response to BMPU)
To get points, you have to answer questions. If the user that created the post tested your solution and it worked, he/she (may) give you a "This solved my question". As you can see in the right part of this page, a solved question adds 10 points to your account. If you helped solve the problem, you receive 5 points. On a single thread, the original poster can only give 1 "This solved my question" and 2 "This helped me", so you can receive a total of 20 points.
With these points, there are levels that you can see in this page > https://discussions.apple.com/static/apple/tutorial/reputation.html When you level up, you receive privileges like report posts, access to Community Calls... The most important level respecting to privileges is the level 6, that gives you access to a special forum called "The Lounge" (where you can talk about anything you want, complain about an user or report problems with the forum), and you also receive gifts from Apple and other privileges

Who's In Charge Of "Apple Support Communities"?

Hi,
Does anyone know that "Who's in charge of Apple support communities"?
Thanks.
Ed

To expand on Roger's reply, if YOUR post was the one that caused the removal, you would have been sent an email to the address associated with your username.
If your post was a reply to someone elses post that was in violation, then THEY would have gotten the email, not you.
So, check that the email address is one that you still able to receive email from and check your junk mail folder for an email from Apple. If the address is correct and there isn't anything in the junk folder, then it was most likely someone else's post that got deleted.

Cannot post on Apple Support Communities

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