Cannot print CC invoice for work reimbursement

I need to print my Creative Cloud bills for the last two months so I can submit them for reimbursement from work. When I click on your print icon it tells me it cannot retrieve the file and to contact customer service. Please advise.

Hi Adobe_Neophyte,
I have mailed the Invoice to the email registered here, please check & confirm, you can print the invoice by following the steps in the following link:
http://helpx.adobe.com/x-productkb/policy-pricing/print-creative-cloud-receipt.html.
Regards,
Rajshree

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Cannot print CC invoice for work reimbursement

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