Cannot purchase Music- Recieving error 5002

I tried downloading music last night and it came up with an error 5002 so this morning, after the computer had been turned off for the night I went back in to the music store and it works all the way until it says purchasing. What's going on? I've never had this problem before.

On AT&T with a 920.
I set up a Nokia account for the forum, later I added a payment method and started buying singles. Then it was changed to MixRadio+. I didn't spring for the 3.99 service but I can still buy singles with the phone. Before I could buy singles and albums using the PC. Now you just see mixes.
I do all account setup on the PC. http://www.mixrad.io/us/en/
There is all kinds of help on the help link above. They fixed a login problem for me.
http://discussions.nokia.com/t5/help/faqpage

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Anyone know how to fix the 5002 error (cannot purchase music from i Tunes)?

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Hello, I just solved my "Error 5200" problem by following these instructions to repair the permissions of the iTunes Music Folder:
http://docs.info.apple.com/article.html?artnum=93069
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You can hide the iTunes store app on her iPod via Settings > General > Restrictions > iTunes 'off' - that will remove the app and therefore stop hre buying things from it.

Cannot access music store - error message 404

ok- i guess i'm looking for an explanation more than a solution. while trying to download a song (as usual) this morning i received an error message for the first time ever. "cannot access music store. please try again later. 404" ... for 2 hours i searched the net for a solution, checked my firewall, even joined this forum. right before posting this message again, i tried to download the song so i'd be able to explain the error message in this posting. but itunes decided to work.
my question-- does itunes sometimes time out because of heavy traffic? will this problem lessen if i upgrade to a newer version? (btw- how do i do that? i checked off "dont remind me again" when the pesky reminder would pop up... now i want to upgrade.)

Hi - I have the same problem. With the additional wrinkle that I can't close iTunes when it can't connect to the Music store. I have to use Task Manager to kill it. I am totally fed up with Apple for their lack of support on this. However, I have had one thought though: I notice that iTunes registers itself with Windows Firewall as an exceptional program that is allowed to receive incoming network connections. I don't object to that - but the thing is I am using a network modem which has its own built-in firewall. If iTunes has to be able to receive incoming network connections, don't I have to configure the network modem's firewall to treat it as an exception too? I have just done a search for "iTunes Firewall" in Google and it came up with loads of promising looking stuff. I will investigate further.

Can't play Purchased Music getting error 42404

Have the newest iTunes and Quicktime. When Authorizing it gets error 42404 "We could not complete your iTunes Store request. A required iTunes component is not installed. Please repair or reinstall iTunes -42404."
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i am ALSO having the same problem!! i got my hard drive replaced and had no idea that i was supposed to "deauthorize" before replacing a harddrive. apple definitely does NOT make that clear to its users until they have these kinds of problems! anyways, i had all my music copied onto cds and tehn put back onto my new hard drive, and now my computer wont play my purchased music only. my information says that there are zero computers authorized to play my music. i am also confused as to which email account i used to purchase this music- when i click on a purchased song to play it, it asks me for an email and password, so i have been trying both of my two accounts: when i use my school email account it says :"you have successfully authorized 2 out of ur 5 possible computers" but the songs still wont play. when i try my hotmail account it says "you have authorized all 5 possible accounts". ive tried deleting the scinfo file and i really have no idea what to do either, i just want to play my purchased music i hope someone can help all of us

Cannot download songs get error 5002. Does anyone know why this is happening?

I was able to download about 4 new songs today, but then started to get an error 5002 when trying to download a few more. Does anyone know why this happening and how to resolve? I've already shut down and restarted my phone, logged out of itunes and relogged in...neither solved the issue.

It didnt do anything for me...
just to make sure... of the correct step...
rm -rf ./.itmstransporter
then
sudo /Applications/iTunes\ Producer.app/Contents/MacOS/iTunes\ Producer
About that folder, I searched for it, but couldnt find it, is it inside the Itunes Producer packages?
is there a way to localize it in finder?

TS3297 I cannot purchase music currently as I am being asked to answer security questions due to it being " the first time have bought from this PC". This is not the case, I have not changed my PC. I have changed my passowrd and security questions but no

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First off, the name of your computer is only the way it is becuase the Apple user is the first one they created after repairing the Mac. Go into Sharing System Preferences and change the name to whatever you like.
Can you explain how you did this:
This didn't seem right so I went in to it and changed the computer so that it would recognise me as the Owner/Administrator.
You can delete the Apple user in Users & Groups System Prefs. Select that user and delete it. It will ask if you want to save the user data or delete it. If you archive it, you can always delete it later and it will be available if you need to recover that account for some reason--I doubt this will be necessary. After deleting the account, and when you feel you are still working normally, you could delete that archived user folder.
I have also never seen anything ask for that. It does sound like an Epson thing, but without having access to it, I couldn't tell you for sure.
Here's what I would try. Create a new User and give them admin rights. Log in as that user and see what happens with the installer. If it still complains, it is an Epson issue. My guess is it is looking for user id 501, the first user created. If it works, then something is indeed odd about your account. If so, use that new admin account to disable Admin privileges for your account, then re-enable it. This is done in the Users & Groups system prefs.

I down loaded a new version of Itunes and now I cannot purchase music. It keeps asking to verify my account info which I have many times. Help!

I down loaded the new version of Itunes and now it will not allow me to purchase music. I have alidated my account information many times. Now it keeps asking me to do it over and over again.
I have had my account for a long time.

Do you currently have a credit card set up in your iTunes store Enter Payment Information screen?
If so, grab a recent statement for that card and check to make sure that the address that shows up in your Enter Payment Information screenexactly matches the address showing on your credit card statement. For example, if your address in the credit card statement says "Street", the iTunes screen has to also say "Street" (Not St or Str.) Also match the capitalisation of the address on your statement. (If it says STREET in the statement make it say STREET in the iTunes screen, not Street or street.)
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After doing that, does that get you past the invalid address thing?
If not, there's some additional suggestions in the following post:
"invalid address"--solution from Apple support that worked for me

Error (-50) cannot purchase music at this time

Help! I've been trying do download music the past several weeks and each time I choose "download song" it prompts me to pay, but then i get an error message (-50) that says "itunes cannot proceed with purchase at this time. this is an itunes error. please try again later." then, when i click on my "downloads" folder under "STORE" in iTunes, it lists the song title then "stopped (err=-5000)"
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This is a terrible customer experience for Apple users. I have been dealing with this same issue since April 2012; all used to work just fine and then suddenly -- "Cannot send message" error appears.
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Can DL purchased music. Error (-50)

I bought some ITunes and when I "check for purchaseed music" my songs pop up and start to download but everytime after the last song DLs is says and unknown error has occured (-50) and I have to start all over again. This happened before and after I installed the latest ITunes and I don't have an anti-virus that would block the DL. Please help.
PC Windows XP

oops, I CAN'T DL

Cannot purchase music

i purchasd music from itunes store, but accidentally it got deleted , now when i click to purchase the same song, it does not give me an option to purchase the song as it says already downloaded...how to re download the purchased song please help?

thier should be a cloud symbol next to the song that you just deleted if you click on that it should re-download it and you should be all set

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Apple is really starting to anger me..

I'm wanting an answer to this also. My ibook G4 800 ran like crap with itunes7(minimum req. is 1 GHz) so I downgraded to 6.0.5-and now I can't make purchases either! I bought season passes a while back (before itunes 7) and I got the first couple episodes , but now it won't download them anymore-says I need '7!!!! I am really ticked!!!

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I have a 13.00 credit on itunes but cannot make purchases from my computer only my ipod. I had 25.00 and used it various times and now i cant

Hello hevcheer,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
You can sync purchases from a ipod to computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
Purchases cannot be transferred from account to account.
Best of luck,
Mario

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Cannot purchase Music From iTunes Store

Hi,
I have an iMac indigo running OS X 10.2.3 and iTunes 4.7.1. I recently drank 5 bottles of coke and entered the promotion codes into the iTunes store to get my 5 free songs. My account registered that I had 5 song downloads available. I went to choose my first song and was told that I had to upgrade to iTunes 7, which requires OS X 10.3.9.
I don't have OS X 10.3.9 or iTunes 7 and had no plans to upgrade as my iMac does everything I need.
Does this mean I am now excluded from purchasing songs from the iTunes store?

I'm wanting an answer to this also. My ibook G4 800 ran like crap with itunes7(minimum req. is 1 GHz) so I downgraded to 6.0.5-and now I can't make purchases either! I bought season passes a while back (before itunes 7) and I got the first couple episodes , but now it won't download them anymore-says I need '7!!!! I am really ticked!!!

Cannot purchase Music- Recieving error 5002

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