Cannot set up or modify backup for client computers.

I am running Windows Server 2012 R2 Essentials and was able to set up back ups for all of my machines when I initially set up the network. All backups were running fine.
I have added a disk drive to one of my machines and correctly started receiving messages that the drive should be added to the backup. When I try to customize the backup for the machine I get an error pop up with the message ""The
task "Customize Backup for the computer" did not complete successfully"". I tried all of my other machines and get the same message.
I also needed to reconnect a machine to the server and in doing so had to disconnect it from the server, losing the backups stored and now I get the message ""The task "Set up Backup for the computer" did not complete successfully""
and cannot backup this computer.
I have checked all of the logs and cannot find any definitive errors occurring at the times I have tried to modify or set up backups. Can anyone help?
Since originally asking this question, the Server 2012 R2 Update applied and now I no longer have Client's, User's or Storage listed on the tabs in the dashboard so I do not know if backups are being done or not. I tried to run the connector on the clients
but get a forbidden error when I try to connect to the link. does anyone have any suggestions on how to correct these errors?

Hi,
Before going further, would you please let me know if the client computers are dynamic disks? Please understand that Windows Server 2012 Essentials does not support backing up and restoring
dynamic disks on client computers. In addition, if the client backup folder is on the storage pool? At this time, please also run the Windows Server 2012 Essentials BPA to have a general health check on the server, for details, there is a link for your reference:
Run the Windows Server 2012 Essentials Best Practices Analyzer
http://technet.microsoft.com/en-us/library/jj713500.aspx
Hope this helps.
Best Regards,
Andy Qi
Andy Qi
TechNet Community Support

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