Cannot Uninstall Indesign CS6

I cannot unistall indesign cs 6 from my pc. A screen comes up and says unistall failed. I haved downloaded the cleaner tool but nothing works. What can I do to unistall this program

you can either:
1. reinstall indesign cs6 and then uinstall or
2. manually remove what's left after running the cleaner.

Similar Messages

Adobe Installers didn't uninstall InDesign CS6's Plug-Ins and Utilities

After running "Uninstall Adobe InDesign CS6" in Adobe Installers folder, I noticed that "Adobe InDesign CS6" folder still remains (there are 2 folders inside: Plug-Ins and Utilites) in Application folder. Is it okay to move the remaining folders to trash? What would be the best practice for clean removal?

After Uninstalling the Adobe Indesign from Adobe Indesign uninstaller if some of the files and folders are there in your computer then yes you can move them in trash.
Regards,
Jatin Dembla

Cannot find InDesign CS6

Hi there,
My name is Sebastian.
Here are the technical infos:
MAC Mini with 2 partitions: MAC and WIN7. MAC partition is fine.
WIN crashed a day ago. New fresh WIN 7 install. I installed Creative Cloud Desktop app for WIN. I need two InDesign versions: InDesign CS6 which worked perfectly until WIN crashed and InDesign CC2014. Despite I selected All app versions in CC desktop app, when I tried to install InDesign I saw no option to select which version. Instead InDesign CC2014 installed automatically.
I went on my account through Adobe website hopping to get it from there. The new website is looking fine but I cannot find the InDesign CS6 downloading option. In fact I cannot locate anywhere in the new website the older versions.
Please help me.
Best regards,
Sebastian

http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. html

Cannot open InDesign CS6 once installed?

Hi, I have just installed the trial of InDesign CS6 but it will not open after being installed. I have a Mac OS X version 10.4.11. Does this mean my Mac is too old to run this software? I got it in 2007...
Any help greatly appreciated!

The fact that I mentioned they already both have creative cloud cs6 installed and that I first mentioned I know how to save back IDML (but CC CS6 for Mac installs version 8, CC CS6 for Windows installs version 9). The issue is that the person that uses the mac finds these files occasionally when there is no access to a PC at the time to do the IDML export. What I am asking is:
1) Is there a quick way to locate just CS9 files by doing a file search either on Win8 or OSX 10.9? (so that as a last resort, yes I will save them as IDML, but I have thousands of InDesign files on the server storage and only a couple hundred may be ID9 files, the rest are all ID files from CS3)
2) Is there a way to set the default save version on the PC to be compatible with version 8 on OSX with the least amount of loss from downgrading the file?
3) Is there a trick for overriding the error on the MAC and forcing it to open the file?
4) are there plans to release InDesign 9 for OSX as a CS6 update in the near future?
Not trying to be rude, but I gathered the person did not actually read what I wrote before answering my questions and did not answer my questions, it looks like it was just a response to the subject line.

How do I uninstall Indesign CS6 trial?

I installed ID CS6 trial to open files and save them to .idml, but now I go on with my CS5. How do I uninstall the CS6? Didn´t find an option in menus or Application Manager.

On the Mac OS X go to Applications/Programme > Utilities > Adobe Installer and click on the Id CS6 uninstaller
If this does not work us the Adobe Cleanup Tool script. If the uninstaller fails it shows you the link to that script.

Cannot uninstall InDesign CC 2014 trial version

I installed the InDesign CC 2014 trial version and now I cannot remove it from my computer. I go to Control Panel/Uninstall Programs and I cannot find it in the list. I looked in the installation folder of the program for some file that allows me to uninstall it and nothing. When I Installed InDesign I also installed the Adobe Creative Cloud which I could remove without any problem but I am stuck with the InDesign. If anybody can give me a solution...thank you!

This should do it: CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3

How can I uninstall InDesign CS6 from Windows 8?

InDesign started acting all whackadoodle* a couple of days ago.
I decided that uninstalling and reinstalling would be easier than trying to figure out exactly what's wrong. Ha! Sucker!**
InDesign does not appear in the trusty ol' Control Panel programs list, and therefore cannot be uninstalled the way every other Windows program can be uninstalled.
What do I do now?
~Valerie
* This is the official technical term for the problems I've been having.
** This is the official technical term for anyone who thinks they've might have a relatively simple solution to their problems.

Yeah...I knew that was the next step, so I started a new thread on it: InDesign freezing...any ideas?
Thanks!
~Valerie

Uninstall InDesign CS6 when uninstaller does not work

trying to uninstall CS6 applications through their "uninstall applications" but i get an error message and it won't let me uninstall. Can i just try to drag files to trash. Not ideal but this is ridiculous

You can use the Adobe Cleaner tool to remove a particular version:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Cannot install InDesign CS6 Trial - please help

I get the following error.
Exit Code: 15
Media DB Error: 11
running Windows XP SP3
D@JH
Message was edited by: David_JH

Are we looking at different things?
Does the ASA Package gather data from somewhere else?
I'll start a chat with support to see if they can help.
From C:\Program Files\Common Files\Adobe\Installers\Adobe Setup Error.log.gz\Adobe Setup Error.log
[    2364] Mon May 07 12:13:45 2012 INFO
DEVersion: 6.0.0.0
Loading library from C:\~\Local Settings\Application Data\Adobe\OOBE\PDApp\DECore\DE6\Setup.dll
[    2364] Mon May 07 12:13:45 2012 INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
[    4992] Mon May 07 12:13:45 2012 INFO
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
[    2364] Mon May 07 12:13:45 2012 INFO
Sync Media DB ...
::START TIMER:: [Sync Media DB]
[    2364] Mon May 07 12:13:45 2012 ERROR
Media DB Error : 11
[    2364] Mon May 07 12:13:45 2012 INFO
:: END TIMER :: [Sync Media DB] took 138.959 milliseconds (0.138959 seconds)
:: END TIMER :: [Total Timer] took 203.882 milliseconds (0.203882 seconds) DTR = 19.6192 KBPS (0.0191594 MBPS)
Waiting for Bootstrapping to finish...
[    4992] Mon May 07 12:14:54 2012 INFO
:: END TIMER :: [Bootstrap] took 68967.3 milliseconds (68.9673 seconds) DTR = 1084.34 KBPS (1.05893 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: Media DB Error : 11
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[    2364] Mon May 07 12:14:55 2012 INFO
Exit Code: 15 - Media DB Sync failed.

How do I reinstall Indesign cs6 for mac? I uninstalled it as it kept crashing.

My InDesign cs6 kept crashing. It wouldn't let me save documents so i would have to export it as an idml and then open that and save it as a indd again. This was happening for a while and today I tried to create a new document but it wouldn't allow me to. So kept trying to force quit it and try again. I ended up unistalling the software but don't know how to reinstall it.

No. Nothing. Just doesn't allow me to save, save as or undo. And today it wouldn't even allow me to create a new document. I have uninstalled InDesign cs6 and trying to download the whole of creative suite 6 again. I'm not sure if this will work but I couldn't think of anything else.

How do I reinstall InDesign CS6?

I uninstalled InDesign CS6 using Adobe Utilities and now I cannot figure out how to reinstall it. I've done it before but I can't remember how it's done... help please?
Reason for uninstalling: the program wouldn't allow me to create new documents. Whether I opened InD by opening another document and then closing that document, or opened InD without another document, the program would not let me click on document type I wanted (options are document / book / online, I believe). Problem persisted after force-quitting, restarting the application, restarting the computer, etc.

download from here:
http://prodesigntools.com/adobe-cs6-direct-download-links.html
note: follow instructions exactly.

Fonts not showing in InDesign CS6

Hi there,
I've seen a similar question to this before through a Google search and I tried the advice listed such as placing the affected fonts in: C:\Program Files(x86)\Adobe\InDesign CS6\Fonts; as well as searching for fonts with a **after its name. Doesn't work. The files originated in CS5 and pops up saying there are two missing links (fonts) which are Avenir Book and Avenir Black. I've done the "Find Font" and the only one that shows is Avenir Book. Avenir Black isn't even there, even after re-installing and relocating to the new folder. Secondly, even after I save the file after "finding" Avenir Book, upon re-opening it still says it's missing. Is there anything else I can try-short of uninstalling InDesign CS6 (I still have CS5 installed)? Also, I'm not that familiar with InDesign, it isn't a program I use much.
Thanks!

Is this the same computer where the files started out in CS5?
There are probably quite a few different cuts of Avenir (certainly over the years it has been available as TT and T1 in both Windows and Mac formats, and I have an OpenType version here from Linotype). Some possibilities for why CS6 might not see a font are that you have installed a different version, you have more than one version installed or it is installed in more than one location, or that it is looking at a different internal name in CS6. Typically, if the fonts are showing as missing, but are, in fact installed, using Find Font and substituting the same font will solve the problem.

InDesign CS6 crashing just after start up

Hi,
We've had an ongoing problem with one of our users InDesign CS6, I feel like we have tried everything possible. I'll list them for reference:
Uninstalling InDesign CS6 through the standard "uninstall a program".
Uninstalling InDesign CS6 and using the "AdobeCreativeCloudCleanerTool".
Tried installing using different disks.
Tried updating the program (some times it showed there being no updates).
Tried deleting startup scripts and deleting preferences.
Tried with a fresh profile on the users PC.
Used multiple PCs to test this with different accounts from different users.
In the end we just wiped the Harddrive clean, a completely fresh install of windows 7, still no joy.
The only way we can get this to work and not crash just after start up is by giving the user administrative rights, which for obvious reasons, isn't an option for us.
Here is the problem signature from window that notifies me of the crashing, with all the info inside.
Problem signature:
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 8.0.0.370
Application Timestamp: 4f72c3ee
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.40219.1
Fault Module Timestamp: 4d5f0c22
Exception Code: 40000015
Exception Offset: 0008d6fd
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: 7f56
Additional Information 2: 7f56d5316922f11d9c19960fa530c768
Additional Information 3: 1720
Additional Information 4: 1720f133ce639c9412106776314a8c8e
I would provide msinfo and dxdiag files but I feel they are irrelevant due to the fact that it happens on multiple machines.
Could anyone please advise?
Thanks,
Jacob

Hi Peter,
It seems I've finally found a fix! One of my colleagues sent me this so I thought I would share it incase others have the same issue.
These are the steps I followed to get it to work.
1.Create a folder on the C-root, like C:\UserTemp
2.Give the users Modify rights on the folder you created,
3.Run the following commandlines for each user to change their %temp% and %tmp% paths (need to be logged in as the user):
A. setx.exe TEMP C:\UserTemp
B. setx.exe TMP C:\UserTemp
Basically what this does is creates a new TEMP folder where the user can gain full access too, without actually having administrative rights. I've been told this works for all CS6 applications not just InDesign.
Hope this can help someone else in the future and thanks for all your help on this Peter, with the troubleshooting.
Cheers,
Jacob

InDesign CS6 - missing menus

I've uninstalled InDesign CS6 (cloud membership)... downloaded reinstalled through the cloud app, installed without errors, but i'm missing menu items/windows and its driving me crazy.... do i need to reinstall again?
missing stroke, but it can get to the weight by the contextual menu
missing the object text box menu item (forget what its actually caused)
little things like that
please help

Thanks Peter... i'm working again
     created a new user account everything was there...
     logged back in as my own account manually removed Adobe folders (and files) in Application Support, Saved Application State, & Prefs for the User...
     restarted and launched, everything is back
     I tried ditching each one at a time and that didn't work, had to trash everything at once, so somewhere it was picking up somethat that wasn't right.
p.s. Edit>Menus where all turned on, resetting the workspaces didn't make a difference either... weird
Thanks Again! I'm a happy camper now

Cannot uninstall trial version internet explorer conflict

I cannot uninstall InDesign CS3 trial. I get an error message
installation cannot continue until the following applications are
closed: internet explorer.
Since internet explorer is not operating this message must mean
something else.
Any ideas to fix this so I can install full CS3 Suite?
Bob

Could be your active desktop, if you have that enabled. Try switching to a plain vanilla desktop (even a plain vanilla no unnecessary startup items boot would probably help).
You can also try right clicking on the process and choosing "end process tree" but I have no idea what dependencies there might be which would cause your system to crash or lock up if stopped when you do that.
Peter

Cannot Uninstall Indesign CS6

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