Cannot Update After Effect CS4 (Update 9.0.3)

Now i install AE CS4 on my PC (WINXP). After i download AE CS4 Update 9.0.3 (Zip file) but
Can you help me?

Run the Creative Suite Cleaner Tool, reinstall AE, try to update again.
Mylenium

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After Effect cs4 cannot render jpg on network on mac but render locally okay

After Effect cs4 cannot render jpg on network on mac but render locally okay
We use intel mac pro as workstation, and our servers are windows 2003 servers.
After Effect cs4 H264 render on network without any problem bud jpeg not.
Thank You
Ayhan.

Perhaps you must just enable the Allow Encoding using Legacy CoDecs option in the Quicktime control panel on the network machine or else some of that may not show up. Of course make sure QT is installed correctly in teh first place, as Todd and Rick said. On a server, you may need to set special group policies for that to work, also.
Mylenium

Adobe After Effects CS4 Installation

My previous thread: http://forums.adobe.com/thread/498669
I Made this new thread, because i though nobody would look at the old one
System Info:
Windows XP - Home Edition
Version 2002
Service Pack 3
Dell Dimension DIM9100
Intel(R) Pentium(R) 4 CPU 3.00GHz
Free Space on Hard Drive (C:) = 60,4GB (C:\Temp) is 60,4GB available.
Free Space on External Disk (L:) = 84,1
I tried to extract the trail in L:\Program Files\Adobe After Effects CS4, but it crashed at the end, and gave me a Dont Send/Send Report window.
I also tried C:\Program Files\Adobe After Effects CS4, but i also crashed.
Then i extracting the *.7z file to "C:\Program Files\Adobe\Adobe After Effects CS4" and tried to run setup.exe,
But it also crashed when i double clicked it.. Leaving me with the same Dont Send/Send Report window.
Here are some screens of my steps. (I made a gallery on ImageShack)
Link: http://img126.imageshack.us/gal.php?g=step2f.jpg
Its all in dutch because my system is Dutch.
Can anyone help me out, i really want to use this super cool program
Gravious

Well, for starters, I wouldn't extract the installer packages to the place where later the program will reside (C:\Program Files\Adobe). that is bound to cause any number of conflicts in the installer because source location = target location. Please move the files out of that directory to a neutral location. The same may even be true for your L: drive due to similarity in folder structure. That aside, your computer is not the newest one. While CS4 should run on P4 processors, there are no guarantees, so even a call to support may not resolve the matter. Since the setup crashes right away, it is more likely that some critical system library is missing or it5 really cannot handle your processor. For the first, run a manula Windows Update and include a few extra components like . NET runtime. You may also need to install additional MSVC runtimes, so stop by at the Microsoft site. Regarding the processor, you should look into turning off hyperthreading in the BIOS and/or tweaking other settings like SSE support or interrupt handling. sometimes this helps.
Mylenium

Cant install Adobe after effects CS4 , Why ?

I downloaded "adobe after effects CS4" from this link : Adobe - After Effects : For Windows : Adobe After Effects CS4 9.0.3 Update and when I was about to install it .. It said "Cannot install Please click the quit button" .. I dont know why it goes like that . Does it need requirements ? Did I forget to do something before I downloaded it ? Please tell me why I really have to get adobe after effects CS4 , its for my project .. Please

That link is not a full instal packake of Adobe After Effects CS4 - that is only an update.
If you need AE just login to your Adobe Account and download Creative Cloud App and from that AE CS6, CC or CC 2014.
Adobe: Creative, marketing, and document management solutions

"Unable to create font" error when starting After Effects CS4 (Windows Vista)

Hi all
I have read a hundred posts about the "unable to create font" message that appears when running After Effects in both CS4 and CS5 versions.
On MAC, it seems that installing the Verdana fonts family is enough.
On my PC running Windows Vista, i tried unsuccessfully :
- uninstalled and reinstalled After Effects
- installed all the fonts of the Adobe Font Folio v11
- looked for the "AdobeFnt.lst" to delete it, found no such file in my whole hard drive
- changed my system language to English (USA)
Other CS4 softwares work.
What can i do?

See this page for some additional information about this error.
> I forgot to mention that i also installed the 9.0.2 update. Didn't work either!
You should also install the After Effects CS4 (9.0.3) update.

Adobe After Effects CS4 Crashes After Reinstall

Hello Adobe Community,
I come to you asking for help, my After Effects CS4 stopped working after reinstalling Leopard, I already reinstalled my Suite and Runned the Clean Up Script and still not working, first I launch the App and shows me the following error: "After Effects has encountered an error: [/Chinchillada/pro/ext/adobe/MediaCore/MedialLayer/VideoFilterHost/Make/Mac/../../Src/AEP luginVideoFilterModule.cpp-107]" then I click continue and then it shows me another error: "After Effects can't continue: An Output contract violation has ocurred!" then it shows another error: "After Effects warning: Failed to initialize mediacore" then it shows this "After Effects warning: Media Core is not correctly initialized" then it launches and freezes and shows that the app quitted unexpectedly, I'm sure that the app is dead but I already reinstalled with no success.
Im Running:
Mac OS X Leopard 10.5.7
Intel Core 2 Duo 2GHz
1 GB Ram
After Effects worked and runned perfectly Please Help!
Mike

Hi Mike,
Sorry you are experiencing problems with After Effects.
I have a couple of questions....
- did you install from a download, or a CD? if from a download, please download again, as their may have been issues
- did you update it to v 9.02?
- did you have a previous beta version on your computer?
- you said you reinstalled Leopard - did you do a clean install? (ie reformatting your harddrive and starting clean)
I have experienced issues on the mac with a variety of different applications is I do a 're-install" vs a clean install.
Finally, are you aware that the minimum RAM requirements for AE CS4 is2GB
So since you only have 1GB, it could be a RAM issue.
If you decided you want to try reinstalling before doing the more difficult task (reformatting Mac OS X with a clean install), I would run the cleanup script first, redownload, install, and then update.
Here's the link: <http://www.adobe.com/support/contact/cs4clean.html>
good luck,
elaine

After Effects cs4 does not recognise my legal product key

I changed my hard disk without deactivate After Effects cs4
Trying to install it again several times received the message "some components did no installed correctly" and prompt me to run in a trial basis
I made all the updates and still have the same problem
Any Help ???

Contact Adobe Customer Support.

Problem installing trial version of After Effects CS4

Hi,
I'm trying to install the trial version of After Effects CS4 on Windows Vista Ultimate Service Pack 1 32-bit Operating System, Processor 2.4GHz, RAM 4GB.
At the initializing stage it gets to 90% on the 'Checking System Profile...' dialog box, something flashes and then it freezes.
I've downloaded it a second time in case of corruption.
I've rebooted several times and retried it with no other applications running.
I've run updates on any existing adobe products I have.
Any ideas? I've never had problems installing adobe products before.
Thanks.

Not your fault, known issue.
a) Download the Microsoft Installer Cleanup Utility and install it
b) Download the CS4 Cleanup Utility from Adobe's support pages
c) Run the CS4 Cleanup, electing to remove all debris from your failed install
d) Manually uninstall all instances of Adobe AIR products (Acrobat.com, Adobe Media Palyer) using Add or Remove Programs
e) Launch the Microsoft Installer Cleanup and look for instances of Adobe Installer 2.0. Have them removed. Optionally, have it remove other Adobe stuff that may have been left over from CS4.
f) Try to install CS4
Note: The cleanup utilities will not remove anything physically, only clean out the installer, so they pose no danger to your system. You will only lose the ability to uninstall those programs from Add or Remove Programs.
Mylenium

After Effects CS4 WMImport.AEX not loading

Hi,
I just installed a fresh OS and CS4 and AE throws an error when I load it. Can you please help me figure out how to fix it?
The error is:
After Effects error: plug-in "C:\Program Files (x86)\Adobe\Adobe After Effects CS4\Support Files\Plug-ins\Format\WMImport.AEX" could not be loaded (126).
(48 :: 46)
The machine is a dual xeon quad core 2.5 SuperMicro with 16gb of memory and several TBs of storage. The OS is Vista 64 SP2, with all of the updates applied. AE is version 9.0.2. I've uninstalled AE, and reinstalled it, with the same error still coming up.
All help is appreciated.
Thank you,
Mike

As Steve said, re-installing Windows Media Player seems a good idea. Manually initiate a Windows Update and check, if you are offered to upgrade to WMP 11 or if it's already on your system. if it is, then you may need to download the Windows Media Redistributable package and install it manually. The plug-in may be looking for an old DLL or registry key that is no longer used by WMP 11, but usually would be on your system when you ran the updates from an earlier state. Also consider installing an alternate Media Player like VLC. This may also fix the misconfiguration of the Windows Media components.
Mylenium

After Effects CS4 Performance (BRUTAL)

Despite the comments on this board (from Adobe themselves) claiming improved After Effects CS4 performance over its predecessor, my experience is the exact opposite. This version seems half baked to me.
AE CS4 isn't just SLOW, and by slow I really mean dreadfully unusable, It's unstable as well. Even running the same template files that came with CS3 and 4, there's a huge difference in render time, ram previews etc. When you can't even rotate a simple cube without crashing, there's some real problems, and this is just the beginning. The previous version had no show stopping issues, it performed like a trooper. This latest however, I can't see how I could use it day to day for anything..
There is no other software on this machine other than, CS4, Firefox, and Lightwave 9.5, which by the way, handles textured objects with hundreds of thousands of polys, not 6. I first get an error message that reads as followed;
After effect error: crash occurred while invoking effect plug-in "Live Photoshop 3D"
followed by, After Effects can't continue: sorry, After Effects has crashed. See... blah blah blah..
By the way this occurs with or without OpenGl enabled.
Systems specs
8GB Ram
Q6600
Hard Drive space 4TB, install drive, 156 GB free
Vista Business 64
Nvidia GeForce 8600 GTS (driver 178.13)
This is the same machine that ran CS3 very well, so there shouldn't be anything wrong with this rig..

Fausto,
I have no problem importing or animating your PSD - no crashes, at least. The resolution is very high. I got better results by cutting the resolution of your PSD in half, which may or may not be an option for you. I improved responsiveness a little by setting the PS 3D layer to "Use Photoshop Transform" in AE.
But ultimately, the responsiveness of the 3D layer in AE is impossible to work with, except with Live Update disabled. It seems like a RAM issue to me. What size are the texture layers on each side of the cube? If they're all 3000x2000-ish like your document, and you're working at full res, consider that AE has to hold all six images in RAM, plus manipulate them in 3D.
My own sense is that the whole 3D layer thing simply isn't ready for that kind of resolution in AE yet. And probably wont be until true 64bit code allows the storage of all those textures in RAM more easily.
As a side note, don't know if it's my location or your server, but your 74Mb image took me almost 2 hours to download.

After effects cs4 help

i am trying to install adobe after effects cs4. i am running on win7. i know it is compatible because i have had the trial version before and it worked just fine but i uninstalled it a while ago. now i decided i want the full version but when i try to run the .exe a windows error pops up and says that "adobe after effects cs4 has stopped working windows is searching for a solution." i have tried to let it figure out what the problem is but no help. tried to convert to a .uif file and mount it to a drive hoping that by some chance that would help but that didnt work either. please help.

Any other Adobe apps on the system? If so, do they include any public Betas (Flash Catalyst, Lightroom 3 for instance)? Did the apps update recently? The recent Adobe Reader updates seem to habve some ill effects. In any case, if you have other Adobe tools, uninstall them all, run the CS4 Clean Script, delete the caps.db in C:\Program Files\Common Files\Adobe\caps and start with a clean slate. If you need to install other tools, make sure to install them in correct order, i.e. older versions first, then CS4, then all updates and only as a final step any Betas.
Mylenium

After effects cs4 don't launch

Hi everyone,
I have an issue i've never seen before.
I launch after effects cs4, i have the loading round near the cursor for 2 seconds, then nothing. No splash screen, not even in the application bar.
Just in the process tab at 72Mo Ram
Im running the cs4 32bits on 7 64b
i have 2 xeons E5-2650 proc and a firePro v7900
CS6 is working but i want CS4.
if you have an idea...

i've said all i have i think, let's do it point per point
What version of After Effects? Include the minor version number (e.g., After Effects CS5.5 with the 10.5.1 update).
After effects cs4 32bits
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
Yep
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
windows 7 64bits
If you are getting error message(s), what is the full text of the error message(s)?
No error, just not running
What were you doing when the problem occurred?
front of it
Has this ever worked before?
Nope - new PC
What other software are you running?
adobe creative suite. i've installed CS6 after CS4. Same issue
Do you have any third-party effects or codecs installed?
Not for now
Tell us about your computer hardware. Include CPU type and number of processor cores, amount of RAM installed, GPU, number of disk drives, and how any external drives are connected.
i have 2 xeons E5-2650 proc and a firePro v7900 32Go Ram. 2 hard drives, one external.
Do you have any third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU)?
Nope
What is the exact sequence of steps that you are taking?
I launch after effects cs4, i have the loading round near the cursor for 2 seconds, then nothing. No splash screen, not even in the application bar.
Just in the process tab at 72Mo Ram

After Effects CS4 error during render

The error appearing is as follows...
After Effects: AEGP Plugin Media IO Plugin:
Unknown Error!
MediaIO2 error: 0x4
Not enough memory to complete this encoding
( 5027 :: 12 )
Now, my computer memory is very poor (1.98 GB RAM), however, I do not believe this is the issue as I have tried rendering the exact same file on my other computer with 8.00 GB RAM, but the same error occurs.
I am completely baffled with why this error may be occuring, I have tried many ways to try and stop this. Such as...
Changed the "RAM to leave for other Applications" to 0.25 GB
Enabled Multiprocessing
Enabled Disk Cashe and to a size of 10,000 GB
Installed the latest update of After Effects CS4
Tried changing After Effects CS4's priority and affinity using Task Manager
Tried rendering with only After Effects opened with all other applications closed
Rendering with different output modules rather ".wmv", such as ".avi" etc.
Changed the video size from 856x480 to 428x240 etc.
I have tried rendering different sections of the video to avoid the parts where it has previously failed to render, however, it is continuing to crash and fail regardless of the section
The project I am rendering is rather large (4 Minute File), consisting of atleast 1 GB worth of imported video (.wmv) and images (.png) etc. However, before today, rendering was never problem and my renders would always run smoothly without crashing, so i'm completely unsure on what the possible change is and what could resolve the issue.
Thank you, all help is appreciated!

Any Windows Updates recently? Installed some CoDec pack or alternate media player software? If so, get rid of CoDec packs and reinstall Windows Media Player using the standalone package downloadable from Microsoft...
Mylenium

Adobe After Effects CS4 will not load to Snow Leopard

Recently My hard drive crashed. I reloaded Snow Leopard on my computer and all of my support applications.
I attempted to load Adobe After Effects CS4, but it would not load.
I read where others had problems back in 2009.
Is there a fix for this problem?

Mmh, something is leaking. Are there any other Adobe products on the system that use MPEG CoDecs (Premiere, Encore, Adobe Media Encoder). If so, my best guess would be that those are not installed correctly or were messed up during an update or so. That stuff is shared by all apps and while your system is not ideal, it certainly should work and not give this error. Depending on what is going on, only a full re-install of everything might fix it, though, unfortunate as it may be. So make friends with the CS3 and CS4 Clean Scripts from the support pages, set aside a good afternoon and take some deep breaths...
Mylenium

Quicktime X and After Effects CS4 - Unwanted Color / Gamma shift

Hello,
Upon the import of ANY video footage file into After Effects CS4, there is an immediate color (I am guessing a gamma shift) difference between how the video appears in Quicktime (both X and the older player) and how it appear in the After Effects composition window.
Footage appears to be darker in AE and lighter in quicktime, both before and after export. The gamma/color then appears roughly the same when being compressed via h.264 and uploaded to the web (the same in Safari, much darker via Firefox).
My main concern is simply getting AE's color to match Quicktime's so that I can have as close of a match between the color I think I have created in AE, and the actual color that appears in my final output to the web.
I have tried using all of the fixes to be found relating to gamma shifts via .h264, prores, etc. but nobody seems to have this problem with every codec, even animation. I have tried assigning color profiles in AE, matching quicktime legacy formats, etc. All of the options available in AE to no avail.
My monitor is calibrated fine, I am using Perian, All of the latest software updates. Any advice much appreciated!

Hi, thanks for the link. While helpful I am still having problems!
I tried using the method described with Automator to assign a color profile to a test Animation file, created from scratch in AE and rendered out as an Animation with no color management (previously it made no difference to the quicktime gamma shift as to if I had assigned a working color space or not within AE).
Automator only gives three color profile options, HD, SD, or PAL. I tried using HD as this is the size of video I normally work in (although I am also working in PAL), and ran Automator. I also tried using PAL and got identical results. It took about 30 seconds to finish and the result indeed looked much better in QT, and opened up in AE looking identical to a copy of the same .mov file with no color correction.
However, there is *still some change in the image quality as it appears in QT from how it (and the original) appears in AE*.
Original created / displayed in AE: What I am trying to maintain
Rendered out, Automator color profile HD assigned, and opened in QT: Gamma looks good but colors slightly more saturated than original in AE.
Rendered out with no color profile: Original problem with large gamma shift making everything bleached/washed out.
I have a screen shot I can show you to illustrate this here:
http://www.yousendit.com/download/THE0ek9xa0RxRTNIRGc9PQ
While the difference is subtle you can look at the RGB numbers and see the middle example is indeed more saturated.
Perhaps I need to use another color profile when working with the animation codec for animations created from scratch in AE to avoid this saturation shift, other than HD or PAL? Would you know of how to do this?
Also, would you know of how to change this, and perhaps a way of changing qucktime's interpretation rules for all animation files per se, so that I do not need to go through every .mov with the animation codec and assign profiles to them?
Many thanks for your time and sorry for being so long winded!

Cannot launch After Effects CC 2014

Hi,
SInce this morning, I cannot launch After Effects CC 2014 anymore.
At the first time, I had a hanging splash screen.
I forced the application to quit.
Now, when i try to launch it, nothing happens, the icon is bouncing in the dock, no startupscreen is showing.
I tried to reinstall the application. Nothing changed.
After Effects CC (12.2) is working correctly.
I see 2 possible reasons :
1) I recently updated to Mac OS 10.9.4
2) Since a few days, each time I launched AE, it said that I had 4-3-2-1 day left to resolve a payment problem (In fact I upgraded my Subscription from Monthly to Year, so I had to cancel my monthly subscription, and then get a new 1-year subscription. It seemed like AE did not see the new subscription)
Any help would be appreciated.
Sorry for approximate english...
Eric

I'd allready tried that but it had no effect.
In Fact, I found a solution from Dépannage des comportements inattendus | Eléments spécifiques d’un compte d’utilisateur | Logiciels Adobe | Mac OS
I had to remove an old startupItem named AdobeResourceSynchronizer.
Now everything is ok !
Thanks anyway

Cannot Update After Effect CS4 (Update 9.0.3)

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