My MacBook died. Again. Am I the only one SERIOUSLY regretting my purchase?
Okay. Almost two weeks ago, I turned my MacBook off only to discover that, an hour later, it would not turn on any more. At all. I took it in. The man was suprised by my issue, saying that it was one he had not yet encountered. They kept my MacBook (which I had taken quite a liking to up till that point, so the separation was tough) for five days. I got it back last Saturday. They replaced the logic board. I took it home, and it powered up no problem. Then it told me to update the firmware. I did as it said. But when it restarted to complete the update, it started having the "vertical line" issue. So. At the advice of a few knowledgeable persons on this forum, I took to zapping my PRAM every time I needed to start up. Annoying, but tolerable. I gritted my teeth and prayed that Apple would release some sort of patch to fix this problem that, apparently, several other people are experiencing as well...
Yesterday, I took my MacBook down to my Aunt & Uncles house, intending to show it off and convince them (as I quite nearly did with my cousin a couple weeks ago) that they should abandon the silly Windows machines in favour of the more sophisticated Apple (I am the lone black sheep in my family full of PC-people). When I arrived, however, much to my dismay, my MacBook (once again) showed zero signs of life when I pressed the power button. Full charge on the battery. I even tried plugging it in, to make sure. No response. I have only had it back for a week, and it's already screwed up beyond use again.
I am not pleased. At all. The worst part? I leave for school in three weeks. What the **** do I do when it ceases functioning while I'm trying to do all my classwork on it? Argh.
I'm going to see what they say when I take it in
tomorrow morning, but I know that Apple generally
doesn't just hand over a new machine past two
weeks... And I've had mine for about eight now. If
problems persist, though, I will have to start being
assertive and make sure someone makes it right...
The interesting thing is... both times it's stopped
working have been immedeately before I show it off to
someone of a more windowsy persuasion... so...
really... it's already hurting apple from a PR
perspective... perhaps if I explain it from this
angle, they'll be cooperative...
You need to call Customer Relations (1-800-APL-CARE #3), complain that you have the same problem and kindly ask them for a replacement. I called them about mine and they told me I had to give them a chance to repair it and they would go from there. They were really quite nice. So far mines working, but if it dies again, I have a feeling they would give me a new one. Apple has always resolved any issues I've had to my satisfaction. You just need to keep cool and be patient.
-Bmer
Mac Owners Support Group
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GUESS IM NOT THE ONLY ONE WHO REGRETS BUYING AN HP
HP's SERVICE IS GREAT WHEN YOUR BUYING A PC BUT WHEN YOU NEED IT FIXED.BYE BYE AMERICANS YOUR CALLS GO OVERSEAS
not only can i not understand the tech's.They know nothing.
HAD THIS PC A MONTH...
I have a 1010nrmini laptop.It took me an hour to explain that it does not have a disk drive....an hour...to a "tech".
Then they im doing step by step what they tell me and yupp.WHAT THEY TOLD ME TO DO CRASHED MY COMPUTER.
HP should never be bought.
WHERE IS THE FORUM TO DISCUSS HOW AWFUL HP IS?
not a survey...
a forum..
After i sent my laptop to get repaired they SENT IT BACK WITH WINDOWS NOT FULLY INSTALLED.
THERE ISNT ONE BECUASE HP DOESNT WANT PEOPLE TO KNOW WHAT KIND OF SERVICE THEY PROVIDE WITH THEIR PRODUCTS.
im a tech for VERIZON FIOS and we never handle our customer the way HP does.
WHEN HP TECH'S DONT KNOW HOW TO HELP YOU THEY HANG UP ON YOU.
HANG UP.
NOW,they wont refund me.they tell me i have to be called back by a supervisor and i cannot get one beause there is a WAITING LIST(FOR A SUPERVISOR).
NOW,its been 3 weeks nobody will get back to me.
DONT EVER BUY HP.
P.S. When i finally do get my refund...im buying an Apple macbook.
Message Edited by FALCO on 02-23-2009 05:18 PMThanks for visiting the HP Consumer Support Forums.
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please follow this link:
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please feel free to send me a Private Message.
Thanks!
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
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Did anyone buy a MacBook Pro Retina 13" from Best Buy this Black Friday?
I'm having an issue where the WiFi disconnects after the MacBook wakes from sleep but only after a couple of minutes.
Once the WiFi disconnects, I can't reconnect to the same network and sometimes it won't find nearby networks.
I have to turn off the WiFi and wait for at least 5 seconds before turning it back on for it to auto-reconnect to my home network.
If I wait less than 5 seconds, it will continue to attempt connection to the home network but won't connect.
I've tried reformatting and deleting my network configurations as well as resetting my modem, power cycling it, etc.
I am using 2Wire Gateway modem/router from AT&T on b/g network.
I've tried connecting to a friend's network under Time Warner Cable and the same issue occurs.
I exchanged the MacBook at a Best Buy for a brand unopened one (I hope) and the same exact thing happens with this new one.
Really, I can't be the only one with this issue. Unless in a 0.00001% chance I received two defective units in a row?
Please.. does anyone have a clue why this is happening?You're definitely not the only one. I have the same issue. I spent 6 hours over multiple days on the phone with Apple support trying a variety of things (some of which are mentioned above), and none of them worked. They finally sent me a replacement laptop. I made sure to try it periodicaly as I was moving files and installing applications to see if I ran into it again and things seemed okay at first but now I am running into the same issue and it is terribly annoying. I've got 5 other devices that connect to the same router and I've never had this issue with any of them.
My router is a Linksys E2000. I haven't tried changing the router channel but I have tried to cnnecting to other networks in the building I live in and I have run into the same issue there. -
I downloaded a song that stops at 1:04 and jumps to the next song, as if it's over. This song was in the middle of several songs, but this is the only one that is incomplete. Can I download this song again for free, or do I have to purchase again?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
Apple Tv (3rd generation) says it is connected (via ethernet), but none of the app, or channels, will work. They all say they are unvailable, try again later. The only thing that seems to work is iTunes. (I live in a dorm if that helps)
Its not properly connected to the network. Most school networks require login via webpage, which isn't possible as ATV has no browser. You will need to contact the IT dept or the network provider.
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I have Time Machine that I used to back up my old computer. It was running snow leopard. My MacBook died, so I got a new one which is running Lion. how can I restore the data from the time capsule to my new Mac?
In technical support, sometimes you have to make educated guesses. I'm sorry that you were offended.
iTunes does prompt when it is going to erase a device, and the message is clear.
She said in her message that she was able to successfully sync the old ipad. This indicated to me that itunes wiping the data was not an issue, because either it had been setup at the apple store (in which case it doesn't actually wipe the ipad despite saying it will*) (*based on a single case I saw), or because the itunes media folder was migrated.
Furthermore, my solution was to tell her how to backup her ipad (by either doing it manually, or as a last resort, by deleting the corrupt backup -- that she couldn't access anyway.)
I got that last part of the instructions from the "Taking Control of your iphone" book which I found samples of when I did a google search for "corrupted backup itunes".
She marked this as a solution, so it worked for her. -
Pretty much as title, at tghe moment I don't have the money to flat out buy a macbook pro, so financing is the only way to do it at the moment. If after starting the finincing I gather the money to pay off the rest of what I owe, can I do that?
How are you looking at financing? Via Apple?
If you're in the U.S. and qualify for the Financing Visa Card, they offer various terms of zero interest if you pay your balance in full within the time frame specified:
• 6 months without interest if your purchase is less than $499
• 12 months without interest if your purchase is more than $499 but less than $1598
• 18 months without interest if your purchase is $1599 or over
Apple financing and rewards from Barclaycard. - Apple Store (U.S.) -
In Yahoo Mail, when composing an email I get an "Asking to leave this page" panel; it does not matter whether i choose stay or leave, the panel pops up again....and again...the only way out is to Force Quite Firefox and start all over...help please...
Thanks for responding....but isn't your potential solution designed for Windows users? I have a Mac.
If it does apply to Mac, I am also hoping for something simpler as this could take weeks to isolate the problem and it would be more efficient to use another browser for mail
Also, I should have added, this problem occurs only occasionally and seemingly only when I am taking some time to compose a message -
Today out of the blue my wifes Macbook pro started beeping continuisly The only way I could stop it was by shutting it down any advice?
http://support.apple.com/kb/HT5860
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Am i the only one experiencing hard to send imessage since ios7 updated? I have to reboot my iphone to make it work. Then after sometimes it wont work again.
A search of this forum would have saved you some typing... Yes, solutions offered...
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My computer was stolen so I deauthorized all computers that had iTunes on them on 10/28/2011. I have a new computer and it was authorized for iTunes. When I checked my account it says I have 2 authorized computers, but this new computer should be the only one. How can I deauthorize whatever the other computer is? I don't want whoever stole my old computer to be able to use my iTunes account.
Get all that music back in itunes and sync again.
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Leopard printing problems on several printers (Am I the only one?)
Since installing Leopard shortly after it was released, I've had flakiness with printing:
- With Tiger, when I printed, I could open the printer's window, and see the print job queued. The job would finish, disappear from the window, and everything would be fine.
- When the job was printing, the printer icon would appear in the Dock. When the job was done, the icon would disappear from the Dock. Simple.
With Leopard, printing has worked, but I have never seen a print job appear in a PrinterProxy window. I print, the printer outputs the job, and PrinterProxy is always blank. The printer icon appears in the Dock, and stays there forever. I found that I could ctrl-click on the icon and select the Auto Quit option (Hooray!), but that only worked for a while. Then the icons started staying in the Dock again. When I click on the Dock, there is no more Auto Quit option... just the "Application Not Responding" message. I have to force quit Printer Proxy after every time I print.
What's stranger is how long it takes for the PrinterProxy app to start up. The icon in the Dock bounces for well over a minute. Sometimes, the job finishes printing before the app is launched. If I switch between apps using Cmd-Tab, I can select the PrinterProxy app, but it never actually displays; instead, I just revert to the current window.
This is true for every printer I use, and as a traveling consultant, I use several. It is true whether I am printing via Airport, or over a direct Internet or USB connection.
The printers that are permanently in my Printer List are:
Canon i9100
Brother MFC-8840
Epson Stylus Photo 220
HP LaserJet 1320N
HP LaserJet 8800
HP LaserJet 6570
HP Color LaserJet 5550
Adobe PDF 8.0
All of these have the same problems. What's worse is, when I have a printing problem, there is no way to diagnose it, since the print jobs never show up in the PrinterProxy.
I have reset my printing system many times. I have deleted and re-added my printers many times. I have downloaded drivers from the manufacturer's sites, and reinstalled Leopard's default drivers. Nothing makes a difference. Strangely, after updating to 10.5.2, the Auto Quit problem went away for awhile, then returned spontaneously.
At the thread below, I show some of my system and crash logs from a prior discussion. Someone was helping me with the problem, but after asking me to post my logs, he seems to have dropped off the thread.
http://discussions.apple.com/message.jspa?messageID=7013209#7013209
I can't believe this problem is endemic to Leopard. I know many people who seem to use Leopard without any problems at all. (They even print once in a while!) And yet, as a fairly advanced user, I can't believe I'm the only one having this problem! My system is pretty plain vanilla, with no weird mods, hacks or apps. Pretty much just straightforward creative and productivity apps. I use it daily for business, so I try to keep all wacky stuff off of it.
There must be a solution, short of doing a clean install. Can anyone help? Are there PrinterProxy-related files I can delete when I reset the Printer System that might help resolve this? Prefs?
Thanks,
DavidI'm having exactly the same problem with a Lexmark C760.
When I inspect the Activity Monitor while opening the Printer Icon from the Dock (or press the Button "Open Print Queue" in the "Print & Fax" System Preferences), I can see the Printer Icon as "Printer Proxy (Not Responding)" marked in red in the processes list. The Dock icon bounces for quite a while, and after about 2 minutes, a Printer List actually appears under the PrinterProxy application and the process in Activity Monitor changes its name to "(null)" and its color to black.
Though there is no entry in the PrinterProxy list when I print something from another application while keeping the window open, I can select "Supply Levels" and the correct information appears, so it seems to be functional.
It also seems that there are several copies of the drivers remaining, as the application in the Dock is named "Lexmark C760 (4)", probably from my attempts to remove and reinstall the driver. Is there some interference with old installations of the drivers that still lurk somewhere, hidden in the depth of the many libraries? How can I get rid of the previously installed drivers for good? -
Am I the Only One Feeling Let Down by Creati
I personally believe that I'm not the only one let down by Creative's recent products and support. I was the guy who'd always go around telling other people "Why get an iPod? Everyone has one, they use proprietary connectors for everything, the battery life sucks, and you get to twiddle your thumbs clockwise and counterclockwise as you go up and down."
But not anymore.
And no I'm not talking about boycotting apple here, I'm talking about Creative.
I'll start off by providing a little background information about myself. I've always been heavily into music and movies. My computer consists of a Soundblaster Audigy 2 soundcard, and 600gb of RAID 0 hard dri've space. All used for games, music, and movies.
I always loved my Soundblaster cards, even my Soundblaster li've. Then someone showed me something amazing, a 30Gb Creative MP3 player. I think it was the Zen Ztra, I'm not sure, it was a long time ago. Soon as I saw that baby I fell in love with it. It had just 0Gb less than the harddri've of the computer I owned at the time, the sound quality was amazing, and it was very easy to use.
A good time after that, I decided to finally buy an MP3 player of my own after using a Sony ATRAC3 plus CD player for so long for my music. I went to the store and the only thing I could think of was that it had to be a Creative MP3 player. That day I ended up shelling out about 400 bucks for a 20gb Creative Zen Touch. I was wishing I found the 40gb version after that but for the amount of music I had at the time it worked very well.
I think I owned that MP3 player for at leas 2 years or so without any problems or freezes before someone finally stole it from me. I guess that's what I get for lending it to my girlfriend but thats a different story. She agreed to buy me a new one right away. I Think she knew how much I loved creative products at the time (and how much I hated iPods) that she decided to get me a Creative MP3 player of course. She ended up getting one that I was looking at online for quite a while. The Creative Zen Vision: M, the 60gb model.
I was a little disappointed that the battery life was nowhere near as impressi've as my old MP3 player, but with 60Gb, a gorgeous color screen, video playback, a better touchpad than the iPod (In my own opinion), and better battery life than an iPod (actual fact), I couldn't find much else not to like.
Of course, in less than a week I started getting nothing but problems.
While I was away on a trip the MP3 player froze twice. I had to stop at a nearby store to borrow a paperclip to reset it. The second time it froze was when the battery was getting low. After I reset it again the next screen showed "Low Battery" so I shut it off. I guess Creative thinks that everyone likes to carry a desktop computer with them when they go on trips, or that they've added enough problems to the player that they wont use up all the power till they get back. The only way you can charge it without a computer is by buying a battery charger separately, something which was included in a lot of earlier products.
Not being able to find a "Creative" charger, I bought one designed to charge any USB device. I plugged it in, and all I got was a flashing blue light for 24 hours, which was when I finally decided to call it quits. No matter what I did it wouldn't turn on, the reset button did nothing, and all I got was a flashing blue light.
I get home a few days later (without any good music to listen to on the way home) and plug it into my PC and get the same problem. All of this after the recommended firmware update mind you.
I decided to do some reading on the creative forums to try and solve a problem the majority of Zen Vision and other product owners are experiencing. All I found in the forums was a large group of disappointed individuals. The only posts made by Creative staff were regarding refraining from dropping F bombs. Apparently you even have to pay for tech support?! Is this some kind of sick joke?
The message I'm getting from this is that creative is purposely making defecti've products, not only to save money, but also make money from all the people needing tech support.
It wouldn't surprise me if this post was deleted simply because Creative doesn't like having to face facts. Anyways, sorry for the long post, but I felt it necessary to help vent out my frustration with a company I always looked up to.
After this experience, I will be refraining from buying any more Creative products until they clean up their problems. I'd like to hear from other people as well. I'll be boycotting this company, who's with me?I've never had any problems with mine ever. The only freeze I've had was from a file I recorded on tivo, cut commericals out in movie maker and then re-encoded to the lowest possible bit rate that that zens nati've resolution supports. Try turning your sensitivity in the touch pad down. Sometimes if you have it up to high you may have a chance of doing that (although I have only had slow response, instead of a freeze by doing that).
You also have to compare to all of the other products out there: Ipod and Zune are a lot worse with pathetic little problems (annoyances). I didn't pay for tech support? -
Am I the only one with these various problems...??
Hi all,
I start my first post and introduction ever on this forum with a imposing problem with Aperture 3.03
I just did the upgrade to Aperture 3 & 3.03. Coming off Aperture 2, I was able to rotate, crop and do all the things I wanted by just placing the pointer while clicking, holding, and moving all at the same time with no issues. With Aperture 3.03, no such luck. I've noticed that now if I want to rotate an image or even crop an image the first effort to move anything is ignored. It shows all the signs of being ready to move something, but nothing happens, nothing moves on first try. If I stop the click and place click the second time it is responsive as usual....What gives???
Here is another issue. Cropping is all over the place and never right on the first try. Even if I have a set aspect ratio it does not provide me with the one I selected. I'm always getting the wrong aspect ratio even though the right one is selected. If I pick "Master Aspect Ratio", I get a variable ratio instead of a fixed ratio??? If I click again it changes again. This program is not stable!!
One other thing has anyone noticed that you cannot use the arrow keys to move from one picture to another after editing the photo?? It is happening to me. If I complete an edit and want to move to the next photo, the program will not respond to key commands in any way. I'm forced to return to Browser mode and even then it seems hit or miss whether is responds to key commands again. navigating seems to be a big impediment when actively editing.
So, am I the only one with these problems???
Lets hear your story...
Note: just installed the newest stability update for Snow Leopard/Aperture 3 just made available on August 18, 2010. No change...
Steve,
Bethlehem, Pa.
Message was edited by: hdskullfire2I don't see any of these issues! You have listed several, disconnected issues. Perhaps you should pick one of them, and give us a blow-by-blow of your action steps.
For rotation, click that button at the bottom of the View window, and then use one of the [ or ] bracket keys as listed for direction.
Ernie -
Am I the only one who keept turning down Infinity?
With all the posts on these forums from people complaining that the Infinity roll-out in their area has been delayed again, I wonder if I'm the only one who repeatedly turns down BT's offers to upgrade to Infinity?
The trouble is that I re-contracted earlier this year to get a better deal on my broadband and phone. In addition to tweaking the package I was on, BT gave me a £6 per month discount on every bill.
At the time, I didn't consider that Infinity was likely to arrive on my exchange any time soon, because it's a small edge-of-town one, and not even upgraded to 21CN yet. Nevertheless, while BT Wholesale have dithered over upgrading the exchange to ADSL2/2+, Openreach have been busily laying fibre and upgrading cabinets. So my exchange now has Infinity, but only 8M ADSL.
I've now had three phone calls from BT salespeople, in addition to the letters and emails, all trying to sell me Infinity. And all expect me to pay the full price with no discount.
Quite frankly, I don't really need more than 8M at the moment, and I'd rather keep the discount. With any luck, the exchange will be upgraded at the end of this year (it's due to be done in December), so I may be getting close to 20M anyway by the time renewal comes around.For years my average download speed was approx` 5Mb to 6Mb. Then unexpectedly a few weeks back whilst doing a random BT-Speed Test I was surprised (nicely surprised) to find that my connection speed was up to 19Mb and my new download speed was nearly 17Mb. I`d no emails from Bt. The exchange where I live is not in line for infinity for years (according to the engineer I spoke to who works there). But with the connection/download speed I have now, I`m not bothered, plus the new negotiated contract with BT (which runs for another six months yet) I`m a very happy chappy
. . . it must be remembered that the sea is a great breeder of friendship. Two men who have known each other for twenty years find that twenty days at sea bring them nearer than ever they were before, or else estrange them.
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