Cannot use onboard media storage - and worse

Hi,
Anybody able to help, please?
First, my torch developed a problem where it could not use the onboard media storage.
Then later - it could not use the storage card either.
Now it won't even boot up.
Clearly the phone/software is completely dead, but I have quite a lot of media files I want to keep.
I'm sure the solid-state storage is fine, it's just that the software can't get to it.
Any ideas please? thanks

Try a clean re-load of the Device software using Desktop Manager.
Also if you put your SD card in a Card adaptor and transfer any media onto your PC, you can then Repair or Reformat the SD card
Craig Ashcroft Elite UK
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