Canon 6320 printer refuses to copy

My Canon Pixma 6320 Printer refuses to copy - any ideas?

Hi birdgirl2013,
What happens when you try to make a copy? Have you tried power cycling the printer?
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My printer,(photosmart 5510 series), refuses to copy

My printer used to copy when I pressed the touch-screen button; now it doesn't. I've checked all that I can think of but, still, no joy. Help!

Hi @wellsgreen,
Welcome to the HP Forums!
I understand that you cannot copy with your HP Photosmart 5510 printer. I am sorry to hear this, but happy to look into this copying issue for you!
A few questions for you, if you do not mind:
What happens when you try to copy?
Do you see any error messages?
Does the paper go through at all?
Does the paper come out blank?
Are you low or empty on any of the ink cartridges?
In the meantime, please see this guide, Vertical Bands, Lines, or Streaks in Copies or Scans. (Even though the guide title may not match your issue, I believe the solutions will help).
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Alien communique, print queue lagging, printer refuses to e-print, can't find with laptop

I purchased the HP Photosmart Plus e-All-in-One Printer - Black (CN216A#B1H) to replace my top-feed printer whose ink was disappearing from retail stores. It is connected to my Mac Mini (OS: leopard 10.5) via USB, and to my home wifi network. I have a pc (OS: XP) laptop that also connects to the internet via wifi network. Here are my problems:
1. The printer refuses to e-print. I have it set up with hpeprint, and it'll connect to hpeprint occasionally, usually after rebooting. I can print using the apps on the printer, but I can't email ANYTHING to it. I've even spent an hour on the phone with HP's help center, and he's sent stuff to the printer that never printed. It doesn't matter how it's sent--attachment or in the email--or what it is, it just sits in the queue until it fails. I paid more for this feature----why won't it work??
2. I can't find the printer with the laptop. Now this may be my ineptitude with windows, but even my husband (whose laptop it is) can't figure it out. I can access the printer's url in a browser (http://192.168....you know), but I can't get the Add A Printer wizard to recognize the printer. It wants to go in through shared computers, looking for a printer on my Mini--which, by the way, for some strange reason my router won't let computers on my network access my hard-wired mini. Anyways, that's a headache for another day.
3. Last night I tried to print a copy of a legal form, and the job sat in the computer's print queue for about an hour before the printer finally started warming up to print. Then it only printed the first half of the first page, spat it out, and gave me (after about half an hour more) a half dozen pages that look like some kind of alien communique. I've actually had it do this to me a couple times in the last day, just randomly printing these pages until I cancel print. Whatthe?
Setup seemed to be remarkably easy. I just plugged the thing in and followed the prompts. But now I'm starting to have buyer's remorse. What in the world is wrong with this printer?? If you can help me clear up one or two of these things, I'd greatly appreciate it, since it means less time I'll be on the phone with Customer Service.

By the way, here's what it printed:

HP Photosmart all in one C309a printing multiple copies when its set to print only one copy.

having issues with my C309a its now printing multiple copys when its set to print only one copy.it started doing this 4 days ago and its happening on both my Windows 7 64 bit computer and my Vista 32 computer that both have the latest release drivers already installed need help.HP please sort this issue out.still under warranty do i have to return it?

I am using a Motorola SBG900 Wirless Surfboard Gateway - supplied with Bigpond Cable. It is set to be using WPA security and have never had a problem with it before whilst connecting any wireless devices such as a laptop, PDA etc.
My feeling is that the wireless functionality of this printer needs some serious work before the next release. And furthermore they should never have released it the way it is as it wouldn't pass 5% of user acceptance tests if using wireless. There are too many complaints on this forum and others about similar problems to suggest that I am not by myself here. Dissapointing considering this is the feature that would be at the top of the list of most purchasing this model. It lets down what could of been a vg printer.
I agree, I think if I want to get this printer working on a wirless network, I will have to set the IP address manually. The problem is the printer refuses to connect to the router now even after it connected a few days ago with no intervention. I have powered down both the router, PC, and printer without any luck yet. I will set the IP address manually first on the printer and see how it goes, then if it connects will see if the PC/router can see the printer during the SW install procedure which has failed >10 times to date.
For now I think I will stick with Ethernet as it is no doubt much faster anyway and will try the wirless setup again in a few days when my patience grows back. Does anyone know differences in speed between USB/Wireless/Ethernet? I know this is dependant on a number of things but just interested in ball park figures here.

Canon MP620 print driver does not work with Snow Leopard

Bought a Macbook & bundled Canon MP620 printer in Dec 08. Two days ago upgraded to Snow Leopard, and I can no longer print (the printer is not recognized), it only sees "Bonjour scanner" (the printer is a multi-function printer, copier, fax, scanner). Spent more than two hours with two different Apple tech support people over the phone; talked to Apple personnel in store. My printer is connected via Ethernet cable to a wireless modem, and I connect to the wireless modem via Airport. The phone tech person insisted that this printer is supported by Snow Leopard, but we reloaded the print driver from the Snow Leopard installation disk with no results. Finally my last resort, which worked, is to go to Radio Shack and get a cable that has a USB-A (printer) to USB-B (Mac) attachment. I was able to print. It is unacceptable for Apple to have this problem, as I went into the store four different times to discuss whether I should upgrade to Snow Leopard, and was told on every occasion that Snow Leopard will make everything run faster, more smoothy, etc. NOT! I want Apple to post a notice on their web site to a) confirm their print driver problems with Snow Leopard and b) to confirm WHEN new print drivers will be released.

Have a look at my last posting re Canon network printing.
http://discussions.apple.com/thread.jspa?threadID=2128186&tstart=0&messageID=100 97438#10097438
i got my MP980 working via Ethernet and wireless. The same procedure should work for your MP620.
Pahu

Print PDF with special print options of Canon IR printer

Hi,
We have a collection (db driven) of PDF documents that we want to send to our network printers. Some document need a hole punch of some other specific printeroptions of a Canon IR printer.
The ideal solutions is a windows application where i could define virtual printers with their print options (pdf and printer specific).
Eg:
A user creates in a the windows app a virtual printer with name and print options
- FastPunch: Printer IR5570 with hole punch
- Fast: Printer IR5570
- Color: IR C4080
- ColorBooklet: IR C4080 with booklet options
When the app starts its batch it will look at de db and find rows with an PDF and the name of a virtual printer. The documents are printed with specific printer preferences.
Does someone has experience with such an solution? Tips?
Someone wants to make this in vb.net (or c#)? What cost?
gtx, Pierre

I have downloaded the Acrobat SDK but I haven't really waded through the documentation or samples yet. I've only been working on this project for about 3 days now and not full time. This isn't the highest priority at work. I've worked a bit with the adobe reader control and that looks like it has some promise.
I have two significant problems:
1) I don't want the user to see any windows appear other than my console application. That way I have it working right now, Acrobat is required and appears minimized while the file is spooled and then is closed after spooling completes. Not so horrible but I'd like to get away from it if possible. To print the file right now I'm using the startprocess module or something (new version of shell I think). I'm starting the pdf with the verb "Printto" and that tells Acrobat to print to a printer that I specify.
2)Biggest problem. I have no reliable way to change the number of copies or any other print settings. I am not willing to write a program that spools a single copy multiple times just to get multiple copies. Currently my program uses rundll to open a printer preferences dialog, and SendKeys to modify the print settings. This means that the computer cannot be used while automated printing is occurring.
Right now the program's only saving grace is that it allows the user to be ignorant of the job settings so that all the user has to do is indicate an item number and quantity and walk away (hoping nothing changes the focus and derails SendKeys - but we know that kind of thing never happens in XP :P )

HT1341 I have a new mac pro with Mountain Lion 10.8.1 but cannot connect to my Canon 6000B printer and can't find a driver download on the net - can anyone help on this?

I have a new mac powerbook pro OS X 10.8.1 and cannot connect to my canon 6000B printer - the printer appears in the printer list but will not install and I can't find a driver on the net - does anyone know what the solution is?

dino1335 wrote:
Thanks for getting back. I need help here
1 What do you mean by System Information? Is that System Preferences?
System Information is located in Applications > Utilities. It shows lots of information about your Mac, including information about the printer queues.
dino1335 wrote:
2 When I go to System Preferences and click on the printer LBP6000/LBP6018 there is no information in that window about the URI if I click Open Print Queue there is no information other than the ID of the printer
In previous versions of OS X you did see this information via the Options & Supplies pane for the selected printer in Print & Scan. But with 10.8 this information was removed so know you need to use System Information > Printers to see information about an installed printer.
dino1335 wrote:
3 If I print a document it just goes to print (it goes through the printer but no information is printed on the paper) there is no print cue so I don't know where to find the information on the URI or what I am supposed to copy
I believe that the document does not print because the print queue has not been created correctly. The CAPT driver requires a specific queue name and if the queue name is wrong then you will not be able to print.
dino1335 wrote:
FYI I also have a MacBook Pro (old) with Leopard which I also print to the same printer on and there isn't a problem with that just with this new MacPro which has Lion installed
Not surprised to read that. Mtn Lion has caused some issues for owners of CAPT printers, especially if they upgraded to 10.8 from 10.7 or 10.6.
Since you mention the ability to print on 10.5, I just want to check that you are physically moving the USB cable connected to the LBP from the 10.5 Mac to the 10.8 Mac, rather than sharing the printer from one Mac to the other. Because if you are sharing the printer from the 10.5 to the 10.8 Mac then this can be a cause of your current issue. The CAPT driver does not work when it is being shared to other Mac's.

PS CS5 Export to Canon IPF6100 print plug-in

Just installed PS CS5 upgrade over CS4. Within CS4 have Canon plug in for printing (File/Export) to Canon IPF6100 printer, however it doesn't appear under EXPORT in CS5.
Under Edit/Preferences/Plug-ins I browsed to the plug in folder. Then restarted CS5 as instructed. No go, so rebooted. Although it is shows up in preferences, am still unable to have this plug-in operational. I reinstalled the driver/plug-in. Appreciate any help!....Thx...

Found the work around solution.
This applies to CS4 / CS5 upgrade.
Navigate to C:\programfiles\adobe\adobe photoshop CS4\Plug-Ins\Import-Export
Here you will see your Print plug in file. Mine was "Print Plugin for iPF6100"
Expand the same path to the Photoshop CS5 import-export folder.
Drag (copy-don't move) the plug in folder into the import-export folder.
Restart or launch PS CS5

After upgrade to latest firmware canon network printer won't print

after upgrade to latest firmware canon network printer won't print. It's a canon MP540 on a wireless network. It will print a test page but won't print from any application, just sits there with the message 'copying print data'!
Running Mac OS X Lion 10.7.2 (11C74), with firmware SMC Version (system): 1.73f63.
Any help gratefully received.

First off if you can print a test page there is absolutely no reason you wouldn't be able to print from a application...none. But stranger things have happened now that we have Lion. Within the application are you selecting the wireless printer........just had to check.
I have the MP620 which is simlar to your MP540 and have no problems printing from my MBA (June 2011). I too have the latest firmware and software......without problems printing.
A few things I'd try would be to remove the wireless printer from your computer (in Preferences, printers), restart, and repair permissions. Then add the wireless printer back, and see if it works. If not.....power OFF the printer and turn back on.
If the above fails reinstall the printer driver (yours) I think you will have to plug in the USB cable.
Keep me updated and I'll tyr and help!

Canon IP3000 printer profile problem in Lion

I have a Macbook Pro with Lion installed on it. I was given a good working Canon IP3000 printer, and decided to hook it up to my laptop. I found the Canon website driver for it and installed it. Once I open my Photoshop CS5, and go to print, I see the IP3000 in the window, but it crashes Photoshop every time. I found out it is not compatible with Lion. I tried as much as I can to delete the profile from my system, Colorsync folder, etc. I searched for Canon and IP3000, and nothing is left.
Question,
1.why is it still showing up when I open Photoshop? It's still crashing Photoshop.
2. Is there a third party printer profile that will work with my IP3000 and Lion?

The driver files would have been added to /Library/Printers/Canon/BJPrinters. If you haven't done so already, you may want to remove the contents of this folder.
When the printer was created, files from the above folder would have been copied to hidden directories, such as ./etc/cups. Removing the printer from Print and Scan should have removed these files but there may be a remnant or two that is causing the crash. A reset of the printing system should help clean this up.
http://support.apple.com/kb/PH4297
Note that this action will remove all devices from Print and Scan, but not the driver files in /Library/Printers, so you will just need to add the printer again.
As for a supporting driver, since you want to print from Photoshop then I would recommend you purchase PrintFab
http://www.printfab.net/
This will give the best results, providing you are using Photo paper.
One last thing. The iP3000 is old and is not going to give great results compared to newer models of printers.

IMac G4, OSX 10.4, Canon Mp160 - drivers refuse to load!

I have bought a Canon MP160 printer for my daughter's G4 iMac running OSX 10.4. The software - actually the drivers in particular - refuse to install, either from the supplied CD or from the latest driver download from the Canon site.
The printer works fine on my Intel iMac, but as soon as I move it to the G4 - even using the same USB cable - it wont work. Within the System Profiler, the printer is visible on the G4's USB Device Tree as MP160, but when selecting the 'Printers' option, it basically says 'no printer'. I don't get it! BTW: I think I have done every permutation of cables in, cables out, delete, reinstall etc etc etc to no avail so far! I think the USB cable I used is USB2, (I have actually tried 3 different USB cables) but I'm not sure as there is no obvious marking on it(them) - but I believe one of them is the cable that came with my Canon Pixma ip4200 printer that I run in the Intel Imac
The G4 is USB1.1 while the printer is USB2 capable. Is there something I'm missing here? Is the cable the controlling factor here? BTW2: the drivers did instal and work twice after OS system re-installs; but I shut the iMac down, restart next morning - and its no-go again!!!
Any ideas please?

Malcolm
Thanks for the tip about the Printing & Faxing forum - I think I stumbled on to the answer there! I bought a brand new USB2 cable anyway, did the 'repair permissions' thing and reinstalled the Canon driver software - the printer now appears in the 'System Profiler' and works!
I can't believe this relatively small matter has caused me so much grief and time!
Cheers

Canon MX310 printer problem

I purchased a Gateway LX6810-01 from BestBuy this past February. It came bundled with a Canon MX310 printer. I can copy, print and fax with the printer, however I can not get the scan function to work. I worked with Canon for days and nothing they tried would fix my problem, they finally told me to contact Gateway.
I contacted Gateway, the printer is still under warranty, and they wanted to charge me about $700 to work on my problem. The last error message I got was "missing dependency 1068" "the dependency service or group failed to start" "windows could not start the (WIA) service on local computer" .
First of all I would like my problem resolved. Secondly I am curious to know if anyone else that purchased this particular bundled product from BestBuy encountered the same problem and if so, why is this being bundled if it does not work. Thirdly, I am curious to know if switching from Windows Vista (64) to Windows 7 will solve my problem.
All help and advice would be greatly appreciated.
Joe {Last name removed per Community Guidelines}

Make sure they are the 64 bit drivers, you may have to download them from Canon's website.
Adam
Best Buy Community - Retail, Americas
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Cannot print from IMac or Dell Latitude Laptop on Canon MX330 printer via Airport Extreme.

Trying to connect a Canon MX330 printer to an IMac and Dell Latitude laptop via Airport extreme and having no luck.
All devices recognize the printer, but when I try to print from the IMac it says that the printer is offline, even though it is not. The printer status on the IMac says offline until I clear the printer queue and then the status goes online.
When I try to print from the Dell laptop the printer reacts, but nothing prints.
I have run through all of the troubleshooting in the support section online. Any advice?

Unfortunately, not all USB printers are compatible with AirPort base stations. In addition, the AirPort's USB port does not support the "advanced" printer functions, like scanning, copying or faxing, of multi-function printers.
To see if your printer is compatible, take a look at thisiFelix Unofficial AirPort Printer Compatibility link. If your printer isn't listed, it doesn't necessarily mean it won't work, but simply that it has not been verified. iFelix also provides the following workaround for printers not on the list that would certainly be worth a try.
Also you can try this Apple Tech Support article to see if it will help: Printer troubleshooting for AirPort Base Stations and Time Capsule
Finally, check out this IBM support article to see if your printer is listed as having a Postscript or PCL3 interface. If it does, then it will most likely work with the AirPort's USB port. Printers that use the "HP LIDIL" interface must be connected to a computer directly and will not work.

Canon MP810 printer on Time Capsule permanently off line

I've just got a new Time Capsule.
My Canon MP810 printer was recognised immediately, but whatever I have tried, my Macbook shows it as off line.
Can anyone help?

Welcome to the discussions!
There are a number of things that could cause your printer to be off line, so the best plan would be to use the Apple Troubleshooting Guide to work through the possibilities.
Sometimes the last step...resetting the printing system...will resolve an issue like yours, but it is best to start at the beginning of the guide.
Also bear in mind that although your printer is recognized, it may or may not function correctly when installed at the USB port on the Time Capsule. If it is compatible and you have an all in one device, only the printing function will work when the device is connected at the USB port on the Time Capsule. If you need to scan, copy, or perform maintenance functions, you will need to connect the Canon to your computer.

Canon's Print Studio Pro into Photoshop CC 2014

Hi,
I am attempting to install Canon's Print Studio Pro (PSP) into Photoshop CC 2014. I have successfully installed into Lightroom. The Canon installer reports that PSP was successfully installed into Photoshop CC 2014. However, PSP is not an option under File/Automate.
Does anyone have thoughts as to how to properly install?
Cheers,
Don Barar

dgbarar1 ScubaX Dylanacphotos
Here is what worked for me. I have Windows 7 Pro x64, Photoshop CC 2014 x64 and latest Pixma Pro-1 drivers.
1. Close Photoshop.
2. Create subfolder Canon (or whatever) in C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\. Open that folder.
3. Go here: C:\Program Files\Canon\Print Studio Pro\
4. Sort files by type. Select 30 files (and no folders), starting from Canon.Ptpc.Sdk.dll and to Starting.txt, and copy them to C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\Canon\. DO NOT copy actual plugin files from there.
5. Then open subfolder C:\Program Files\Canon\Print Studio Pro\x64\, grab two plugin files from there (CNPSPP02.8bf and CNPSPP01.8li), and copy them to C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\Canon\
6. Run Photoshop. Now you have your Print Studio Pro in Photoshop's File → Automate menu, where it belongs. Remember, that Print Studio Pro works only with 8-bit RGB images.
Although, actually I don't see any immediate need to use CPSP, except that it shows true-to-life layout preview.

Canon 6320 printer refuses to copy

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