Cant add Live account to email.

Wiped Playbook OS 2 and everything worked fine with the exception of a Live account for email. After putting username and password and hitting save it gives me this error message. Account Live- ********* failed testing with current settings. I have wiped again, restarted but no matter it always ends with this error message.. Any ideas...

http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Email-Problems/td-p/1770169

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Hi,
I have just got new BB torch.
I have tried to add my work email account however when I go into settings > email accounts.
I can only add BES account.
The company I work for does not have a BES server. though other people have successfully added their outlook accounts.
Some said this maybe a restriction on the sim card. should I ring.
The phone was not bought on contract. Just went in to a shop and bought it.

Hello,
I believe your issue to be service plan (from your carrier) related. Your symptoms indicate such:
You have only Enterprise available in the on-device email setup wizard -- when one has a proper BIS-level data plan, Internet/Personal email is added to the email setup wizard
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KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
If the message does not arrive, stop and go to the end
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If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
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3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support and to be sure you are subscribes to an adequate data plan:
To use the proprietary BB services (including Push email capability, BBM, etc.), you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a Push-email enabled BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), your BB-proprietary services will function (e.g., you will have Personal/Internet Email added to the email setup wizard, your BBM will function, etc).
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
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Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I have recently reset an old iPhone 4s 32gb for work purposes, and am trying to set up my email account.
Ive tried using the 'exchange' account however shows up saying "Outlook Account" Unable to verify account information.
So ive tried using other in the hopes of adding it, and its coming up saying - A WINDOWS LIVE HOTMAIL PLUS SUBSCRIPTION IS REQUIRED TO USE HOTMAIL ACCOUNTS WITH MAIL. VISIT
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The FIX IT here
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HKEY_CURRENT_USER\Software\Microsoft\Exchange\Exchange Provider
Note You may have to create the registry path.
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Data type: REG_SZ (string)
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