My apple id email address is no longer valid. my current email address is recognised as my rescue email...i need to cancel old, change my current and add a new recue email...cant seem to be able too

my apple id email address is no longer valid. my current email address is recognised as my rescue email...i need to cancel old, change my current and add a new recue email...cant seem to be able too

How are you trying to do it ? You can change the rescue email address on your account by, from http://support.apple.com/kb/HT5312 :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.
You can then try using your current rescue email address as your primary email address - you may need to log out of that page and back in. Or you can then try changing the primary email address via the Store > View Account menu option on your computer's iTunes
If you have an iPhone, iPad and/or iPod Touch you may then need to log out of your account on them by tapping on it in Settings > iTunes & App Store and log back in for the account to be 'refreshed' on it.

Similar Messages

I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.' Can anyone help please

I have tried to just install the new version of itunes from the apple website, it looks like it downloads but after 5 minutes at the end of the install it says 'old version of itunes cannot be uninstalled, please contact support.'?
Is there anyway I can remove the version of itunes from my computer? i dont mind if i lose the music/content I already have on my itunes. I need to do this as i have just received the iphone 4 and need to install the newest version of itunes.
Many thanks

I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.'
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

I want to create and add a new iCloud email address to current apple id

I've just gotten married and want to create a new iCloud email reflecting my new name, and then add it to my current iCloud account. Is this possible??

Welcome to the Apple Community.
Providing you aren't trying to change you Apple iCloud email address you can make changes at My Apple ID

I had to reset my pc cos it had a virus in it and i downloaded itunes and synced my iphone 5 and everything was fine. except i cant seem to be able to put my purchased ringtones back into my phone. can sb help please? i dont want to have wasted the money.

i had to reset my pc cos there was a virus in it. i downloaded itunes and downloaded all my purchases and synced my iphone back in and had to put all my cds back in and everything. but i cant seem to find where the ringtone i bought it. it worked fine before i synced my iphone back into the new virus free computer. i can see it in the ringtones tab but its grey and i cant access it. can somebody help please?

Unless you saved them somewhere you need to download and pay again. There is currently no way to just get them again. You can create your own ringtones
For information on how to make ringtones read http://www.ehow.com/how_2160460_custom-iphone-ringtones-free.html
Or
http://www.demogeek.com/2009/07/31/how-to-add-custom-ringtones-to-your-iphone/

HT4847 I have an old icloud account on my iPad wish to delete the email address in no longer valid and I can't remember the password how do I delet it

Looking for help deleting an old icloud account the email address is no long valid I thought I changed this and deleted it previously but the iOS 7 update brought it back and won't let me delet any suggestions

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must use the previous owner's password to get permission to use the device. If you cannot get the password your father put on the iPad you will never be able to activate the device and no one can help you do it.

I've forgotten my security questions and my rescue email address is no longer available due to the address is many uears ago, what can I do for purchasing in itunes store?

I've forgotten my security questions and my rescue email address is no longer available due to the address is many uears ago, what can I do for purchasing in itunes store?

You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

I forgot my security question but my verification email address is no longer valid, what do I do?

I have never needed to answer my security questions, so the correct information slipped my mind. But my dilemma is the fact that the verification email address is no longer valid and I'm not sure how to get my verification.

Ok so you are unable to remember your security questions and the verified rescue email is no longer active.
The only other way to reset those would be to contact AppleCare for assistance. Follow the link below for the number in your country:
http://support.apple.com/kb/HE57

I cannot access the icloud as the email address is no longer valid and i do not recall the password.

Accessing icloud when email address is no longer valid and password is not recalled.

iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

HT5622 Rescue email address is no longer valid, but I cannot see where to alter this

Rescue email address is no longer valid, but I cannot see where to alter this

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

My iphone doesn't recognize the user ID that the itunes account on my computer recognizes. It was changed on the computer because the original user ID email address is no longer valid

My ipone doesn't recognize the user ID that the itunes account on my computer recognizes. It was changed on the computer because the original user ID email address is no longer valid. Can someone please help me with this? Thanks!

Hi there,
Thanks for the reply. I did think that could be the case but then other books would also show up as apps on phone but not counted as an app. Maybe book apps downloaded from the app store work in this way whereas books bought from the ibooks app show in ibooks and not as apps.
I guess that would make sense, it must be because they are books but downloaded from the app store rather than the book store so they are visible as an app but don't actually get counted as an app.
Would you think that's the case too?
Thanks
Adam

Reporting abuse on Skype's main email address is no longer valid. How can I report now?

Today, I tried to report my case on [e-mail removed for privacy and security] but an automated reply was sent to me from microsoft saying: "Thanks for contacting Skype.This email message cannot be delivered because the email address is no longer valid.For support please click here" I clicked the link, it redirected me to http;//www.support.skype.com. When I browsed it, I came to this page: https://support.skype.com/en/faq/FA1170/how-do-i-contact-skype-customer-service I clicked the "support request page" and it doesn't work. Instead, I was redirected to this link: http://support2.microsoft.com/common/errors/ServerGeneric.htm saying: The page you were looking for is currently not available. The address may not be correct, or there may be a temporary problem with this site. Please try one of the following options:Check the address for typing errors.Click the Back button and try a different option from the navigation menu.Try this page again later.I am really desperate to report that someone is using my name on Skype and I know who he is because he sent me a message and tried to add me. Now, I am using a new Skype account so he can't bother me anymore. If anyone can help me, please don't hesitate to shoot a comment here.

Hi, sleepyberry, and welcome to the Community, Adding my work-around instructions here, as well, not realizing you had posted a similar question on another thread (topic). Yes, Skype no longer uses generic or central e-mail addresses for its customer service and support; Skype now uses a web-form format instead. Skype is aware of lingering website issues that can occur when people attempt to contact Skype Customer Service. Temporarily enabling scripts, pop-up dialog boxes, and disabling plug-ins which could prohibit pop-ups may help get past website problems. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
If you still experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Regards,
Elaine

This email cannot be delivered to user@domain because the email address is no longer valid

We have Exchange 2010 and Office 2010 clients. All of our users are experiencing problems when trying to send e-mails to a customer domain. After typing the email address in, a message immediately appears saying: This email cannot be delivered to
user@domain because the email address is no longer valid. If we proceed and send the message anyway, we get the NDR shown below. I have tested from a Hotmail account and the recipient is receiving those mails
fine, the problem is for any user at the recipients domain and from any user at our domain, I have tried using OWA and the same problem so I know it is not the cache. Does any one have any ideas as I have been pulling my hair out ! Thanks.
Delivery has failed to these recipients or groups:
[email protected]
The email address that you entered couldn't be found. Check the address and try resending the message. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server:
xxx-sbs.xxx.local
[email protected]
#550 5.1.1 RESOLVER.ADR.RecipNotFound; not found ##
Original message headers:
Received: from
xxx-sbs.xxx.local ([fe80::4bbd:1665:5716:1dae]) by
xxx-sbs.xxx.local ([fe80::4bbd:1665:5716:1dae%10]) with mapi id
14.02.0387.000; Wed, 14 May 2014 15:35:42 +0100
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: SENDE (SENDER EMAIL ADDRESS)
To: "RECIPIENT EMAIL ADDRESS
Subject: SCAN ATTACHED
Thread-Topic: SCAN ATTACHED
Thread-Index: Ac9vgcUbgbouRWzgTjS5UqGhPHduZQ==
Date: Wed, 14 May 2014 15:35:41 +0100
Message-ID: <F645248CCF819B4FA674E2F35CC71EE602ADF254@ xxx-sbs.xxx.local>
Accept-Language: en-GB, en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator: <[email protected]>
MIME-Version: 1.0
X-Originating-IP: [192.168.16.20]

Hi,
Do you mean your domain users can’t send messages to a specific domain? And users can send other external domain messages well? Also check whether you can receive external messages or not.
Please check whether this destination domain is listed in the accepted domain of your Exchange server(EMC > Organization Configuration > Hub Transport > Accepted Domains). If it is, please remove it from the list. Additionally, since the issue happens
to all domain users, I suggest we can collect any logs in your Exchange server to ask a question in Microsoft Exchange Server forum for more professional suggestions:
http://social.technet.microsoft.com/Forums/en-US/home?forum=exchange2010
Regards,
Winnie Liang
TechNet Community Support

HT201303 I know my username and password but forgot the answers to the security questions and my recover email address is no longer valid.

I know my username and password but forgot the answers to the security questions and my recover email address is no longer valid. What to do?

Basically, none; if desired, you can fill out and submit this form, but will probably be told to call.
(122649)

A friend created 3 accounts on his iPhone 5 but forgot the passwords. He can't reset the password as yahoo address is no longer valid. Erasing the phone doesn't solve the issue. How to register the phone with Apple?

A computer illiterate friend created 3 accounts on his iPhone 5 but forgot the passwords. He can't reset the password as his yahoo address is no longer valid. Erasing the phone doesn't solve the issue as the Apple server identifies the hardware as registered. How to register the phone with Apple?
I helped him create a new email address and new iCloud account on my Mac but when we try to register the phone with Apple it says: Maximim accounts limit reached for this device. How can he register the phone? I read different threads and found out that only Apple care can do that. We're in Romania and don't know where to call. Any suggestions on how we fix this?

When I checked the support site for Romania, you apparently don't have an Apple Care contact center. You "may" try calling the US Apple care number to verify the account and have the password reset sent to a different email address. 800-694-7466

I have changed settings on my email account with my provider, but in order to activate the address they instructed me to delete my account and add a new account with the same email address. Will this delete my all my email history? Any advise please?

I have an OS X 10.6.8 and have had problems with my mail. I have changed my account settings with my mail provider, but they suggest I now delete my account and add a new account with the same email address. Will this delete my email history? Can anyone please advise?

I have the same problem as the emails go to my iCloud account that I cannot access!!! I cannot answer the security questions as someone else must have set up my iCloud account. Nothing seems to work. It would be great if someone has some ideas as what can be done to recover the situation?

My apple id email address is no longer valid. my current email address is recognised as my rescue email...i need to cancel old, change my current and add a new recue email...cant seem to be able too

Similar Messages

Maybe you are looking for