Cant hear anything HELP!

I have a 4G nano pod for the last 6 months but i did not use it for the last 3 months. Now I had trouble charging it - folder and exclamation point so i restored it back to its original factory settings. I later uploaded a playlist but I cant hear anything. I tested my ear phones and they are fine. What am I doing wrong?
Please help - thanks

Hi,
I tried restoring my nano today and this is what happens - i cant figure out if its normal or not. 1) I run the latest update, hit restore and the apple logo with the progress bar appears 2)The restore process seems to have been completed. but instead of # After the restore is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time# i see a Do Not Disconnect sign although I am pretty sure I dont need to charge the nano again. I have done so for the past 3 days. This sign lingers on..........
What are my options?
Thanks a lot

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