Capital One EO Phone Call
So I e-mailed the Capital One EO last Friday and got a phone call from them this morning. I pleaded my case a little more on the phone and she said that she was going to forward this to the executives for review and that I should receive a letter detailing their decision in 7 to 10 days. She also said that there is no guarantee that they'd be able to remove the baddies from my reports. I'm just curious if anyone's received a follow up phone call from the EO and not had their baddies deleted. From what I've read here, it seems like a call back from the EO is a good sign. Just trying to set my expectations apprpriately. Any insight you guys could give me would be most helpful!
I e-mailed them and got a call 2 days later. The guy said they were going to review my request and he'd call me back. It was about 2-3 days later that I got a call and he said he was sorry but there's nothing they could do. He said they do it on a case by case basis but can't do it for me and that made me very angry. I then emailed again and he called me. He said no matter how I reach out to them or even if I dispute with the cras, it would always get back to him and the answer would be the same. I then sent Cap1 a facebook message, he called me back. I asked to speak to a manager and finally did that following Monday. She said it is not case by case, they flat out do not remove things that are reporting correctly. She said be careful what you read on the internet, it's not true (I did not even mention anything about the internet).
So, anyway, I'll be happy to see if you get anywhere because I couldn't.
Similar Messages
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Can't send texts to one particular friend, texts work one-way, phone calls work both way
For about a bit more than a month now, one particular friend (and just one, as far as I can tell) has not been receiving my text messages. He can send me texts messages and we are able to call each other. The texts emitted from my phone however, don't seem to go through. I have no indication that the text has not been delivered (no red exclamation point next to it). This particular person is not using an iPhone for this particular phone number.
I am using an iPhone 4 (32GB) running iOS 7.1.2.
I have tried many different things.
(1) I have checked that this friend was not in my block list. The block list is empty. But even if that person were in my block list, would I be able to receive texts and call? I have tried adding that person to the block list then sending a text. Then removing that person from the block list and texting again.
(2) Yesterday I have restored my phone from a backup. I then erased completely the (long) text exchange between me and this friend, waited for the phone to process the deletion and tried again to send a text. I then deleted the entire contact information of this friend. And then I texted the phone number.
None of these steps have worked. I'm very puzzled.
Has anyone ever been confronted to an issue like this one?This friend has an iPhone and I can iMessage him on his other phone numbers (he has three). For a short time the Sim card attached to this phone number was inside an iPhone and we did iMessage each other but that was almost a year ago (April 2014). That sim card is now in an ordinary phone (not a smartphone, not an iPhone). We reverted back to texting for a long while. It only began to act strangely on January of this year.
On that friend's contact card, 2 of the numbers (the ones attached to his iPhone) have blue bubbles next to them. The number I can't send texts to doesn't have that blue bubble - meaning that the number doesn't have iMessage capabilities, right? -
Over Charged for One phone call??
Was charged over $400.00 for one (1) phone call while in port on a cruise ship. Was told that although no data was used/received or seen that the phone was roaming while using that call and am being charged for roaming. How do you make a call without turning on your phone?? This is outrageous!! Very upsetting from a Company that we have done business with for over 25 years!!!! Maybe we need to switch to another service that includes Global with their packages??
Data isn't used for calls anyway. Most cruise ships aren't covered with global plans because they have their own tower on the ship and set their own rates. If you made a call and the ship's tower was still on (they supposedly turn them off when the ship is close to the port), you would be using the ship's signal as that one would be the strongest. In other words, even if it was a domestic port the ship's tower would supersede any local towers. If you made the call then the bill will probably stick. You also say the phone wasn't turned on, so I don't actually know what the situation was.
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I have two different 5s's with two different phone numbers but they are both using the same iCloud/apple account. After upgrading to iOS8 when I get a phone call on one phone both phones ring. One phone is for work and one is for private and I don't need both phones to ring from one call. It's bizarre.......is this supposed to be like this? If so where can I turn it off?? And while we are at it iOS8 has installed iBooks on both of my phones and iTunes won't let me uninstall it. I don't need or want iBooks on my phones.
Hi,
There are two easy fixes to this.
One, you can set up Family Sharing, in which you can have two different iCloud Accounts, yet still share the same apps, music, media etc.
Two, go to Settings and turn-off "Handoff". This can be found under the General page.
Hope this helps! -
Can I have two phone lines on my iPhone 4G (one for biz and one for personal calls)?
can I have two phone lines on my iPhone 4G (one for biz and one for personal calls)?
FWIW, from my experience I was not able to get this to work. When I conected a second bluetooth audio device the first device disconnected.
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How many lies can BT tell in one phone call?
Yesterday I had extremely slow broadband (dropping to 0.2Mbps) I phoned the people in India who imformed me that this was due to engineers upgrading my exchange. I questioned why they would be doing this work at 6:20 on a saturday night and was told that it was normal to carry out planned work at this time. I asked what upgrade was being carried out and was told that the exchange was being upgraded to 21cn, this was carried out in June. He then told me that my line would be upgraded to ADSL 2+ on the 25th Sept. This does not explain why my speed dropped so much. After I told him that I was sick of all the lies BT had told me over the phone (probably now in treble figures over the last 6 months) and wanted to leave BT, he told me not to be too hasty as Infinity will be available at my address by the end of the year, yet another lie as I have spoken to Mike Galvin, the executive at Openreach who decides which exchanges get left behind, and he told me that my exchange is not in the upgrade program. I was also told this by Olivia Garfield, the CEO of Openreach. Also, the BT website, samknows and any other site you wish to check says that we are not in the frame for an upgrade and they list upto the end of next year. He then had the cheek to get offended when I told him this. I have had nothing but lies from BT since I contacted them to set up my phone and broadband, infact I would not have been a BT customer if I had not fallen for their lies. Has anybody else had a similar experience or has anybody actually been told the truth?
I haven't had this experience but I'm writing on this forum on behalf of my sister, who is unable to do so herself as she currenty has no internet access, courtesy of BT.
Her story begins with a phone call from BT - she was a Virginmedia customer with phone, internet and cable TV for £40 - the sales person offered her the 'full package' and said that she would get more choice of films, sky sport - exactly the same unlimited calls and internet access as with Virgin and all for £10 a month less. My sister is a disabled pensioner...but even I would probably have fallen for this as it sounds like a great deal doesn't it? Unfortunately it didn't quite turn out that way - the phone was taken over by BT and even though the salesperson said they would take care of cancelling Virgin etc it appears they didn't!( So whilst using BT she was still being charged by Virgin for 3 months..but that's another story)
The BT guy turned up to fit a BT vision box - it hadn't been delivered - he then advised that she'd need to have an aerial fitted for him to be able to set up the box(when it arrives!) he estimated cost around £100....are they kidding? Of course none of this was mentioned on the phone call...surely this one question from the salesperson would have stopped her going ahead with her BT order.....um, yeah, that's probably why it was never asked. So she can't have BT Vision - turns out she doesn't get unlimited calls or unlimited internet access either.She had carried on using her phone(same usage as £40 from Virgin) and racked up a large bill with BT.Has complained to BT, as a pensioner she can't afford the kind of bills they keep sending her. She now owes £330 allegedly...and has had her phone and internet cut off!!!Disgraceful BT.If we try to call you, as soon as her telephone number is entered it takes you straight to a recorded payment message...in other words.... we don't want to speak to you until you have paid your bill.
Despite letters and requests for the recording of the conversation from BT nothing has been sorted out - except for a 'contract' change, which she knew nothing about. It seems that BT salespeople are misleading people in an effort to make their sales............yes, lie after lie after lie.
Sorry to hear you've had similar problems -when are they going to realise that this kind of thing is bad for business?????Theor top dogs must be so out of touch if they don't realise the damage that's being caysed to their reputation.Crazy!!! -
So, i recieve a new TODAY due to my other ones software stuffing up due to a stuff up in the new software update. Alls well and good, i leave the store drive home which is a hours drive mind you, make a phone call we talk for a while, it cuts out. I didnt think anything of it. Next phone call the person im speaking with cant hear me, 5 phone calls later i turn on speaker phone horray they can hear me. WHAT IS GOING ON??? I have had that many problems with my iphones but this is behond a joke...brand new phone thats already not working!!!!! I've tried to restore it and do everything i can but its not fixing anything. Im hoping someone out there can help because im done with Apple after this because this ludacris. Thanks in advanced :-)
If you've had it for less than a year, then it's still under warranty. Take it to an Apple store or an authorized service facility. See http://support.apple.com/kb/HT1434
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i have an IPone 4, there is an add video for Capital one that keeps coming up on its own... ive deleted my history and cookies and this video keeps taking over my phone. how do i get rid of it? the video is of a man with a puppet and the puppet is singing a song while he is checking his phone. how do i get rid of it????
If it happens again the make sure that you aren't suppressing website colors.
Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.
*Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
*https://support.mozilla.org/kb/Options+window+-+Content+panel
*http://kb.mozillazine.org/Website_colors_are_wrong
*http://kb.mozillazine.org/Websites_look_wrong -
Recently some of my contacts are no longer displaying in my contact list, but I know they're in memory because when one of them calls me my phone recognizes the caller. This happened a few days ago, so i must have changed some setting,but I have no idea which one. Can anyone help?
Why start a new and very similar thread to your other one which you have not responded to (have you read the replies?)
I suggest that no response is made to this duplicate thread. -
I have an iPhone 4s. Today I went on to my calendar app to find everything deleted from it. Then I went to make a phone call and every single one of my contacts has gone from my phone. Can I get them back and how?
Whoa whoa no need to go restoring stuff yet, once you've done that check to verify you have done what Overlook2011 IF that doesn't work for calendars ensure your default account for calendars is set to iCloud and in calendars that it is told to "Show all calendars"
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I have applied for free phone calls and have received confirmation that I have a free one
month subscription. However when I dial a number it is rejected and I am requested to
first pay a suscription . Why? My Skype name is warwick.krige.Hi Warwick,
Your subscription is active and working, but please check which countries are included in your subscription: www.skype.com/intl/en/prices/pay-monthly/#UnlimitedWorld
Please note that UK mobile numbers nor South Africa are included.
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance! -
My phone doesn't have any cellular phone functions...but it CAN send text messages and access data. Has this happened to anyone else? I've gone through three Samsung Galaxy S5's in the past three days, the last two have this problem and the first stopped working all together. I've had new sim cards put in, ive done hard resets on the phone, i've rebooted the phone, done battery pulls, and tech support has reset the signal to my phone. Nothing has worked. (I just "upgraded" <- lol.... and my old phone IS turned off.)
Im in 79707. So to recap my whole case: I upgraded my device using the verizon wireless website. I received my phone and switched my old SIM card from my Droid Razr Maxx HD into the new Galaxy S5. Everything worked fine until the next morning (May 31st) when I woke up and the phone wouldn't turn on. I took the phone to the local Verizon store and they were also unable to turn it on. They issued me a new Galaxy S5 (referred to as phone 2) and switched my SIM card into that one.
With PHONE 2 i was able to make calls and receive calls, along with text and data for approximately four hours. After that, i was unable to use the phone function of the device, but text and data were still functioning. I took PHONE 2 back to the Verizon store where they attempted to hard reset the phone twice, they also installed two new SIM cards at the store. After this they would get the same error, which is the phone just reading "Dialing..." after attempting to make a call. The Verizon associate declared the phone "DOA" and issued me another Galaxy S5 (referred to as PHONE 3).
PHONE 3 worked well, with phone text and data featured intact from when I received it on the after noon of the 31st until approximately 2:30PM on June 1st. I contacted Verizon Tech Support via Gmail phone to attempt the correct the problem. They reset the connection, had me do a battery pull, had me close the "phone" application, and erase the data and catche, then restart the phone. All of which had no effect. My phone is still able to receive texts and use data (even with wifi off) it simply cannot make or take phone calls. all it says is "dialing..." when I attempt to make a call. When other phones call my device it rings once on their end and directs them to voicemail, PHONE 3 does not ring on my end.
I have made sure my old phone is completely powered down. -
While I'm on the phone I can't see my texts or who's beeping in on call waiting or send a text while one the phone. When I hit the home buttons while on the phone it's really annoying so I can't multitask like talk on the phone while sending a text
someone could be hacking into your iPhone..... what I would do is to restore your iPhone (which will erase ALL your data)..... and change any passwords use on that iPhone..... and if you have to, go to where ever you bought the iphone and tell them that someone is making calls when ur on the phone.... If this doesn't help... sorry for wasting your time
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I just updated my Apple ID to a current email address, it worked on my laptop but my phone is still using the old one and neither password works. I can't download or use anything other than phone calls and texting on my phone now. Help!
go to settings
then to store
tap your id then click sign out
then sign back in and you should be fine -
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