Captivate 7: How to troubleshoot video not playing.

I've received MP4 files from a client and converted them to FLV. I created a blank project, added a Content-Center slide. Loaded an FLV video file. Previewed in Captivate no problem. Published and reviewed no problem. Load the SWF file to the company Intranet and the slide displays but the video object is not included. What am I doing wrong?

Don't assume anything.  You need to CHECK where the video is located.
You also seem to be assuming that since you uploaded the SWF file that your video is somewhere inside the SWF and must have therefore arrived at the intended destination.
This is also incorrect because Captivate does not encapsulate videos INSIDE SWF files.  All videos are externalized nowadays.  So if you upload an SWF, that's all you've uploaded.  No video.
Additionally, Captivate SWFs require the HTM and JavaScript files that Captivate also publishes in order for everything to work.  If you do not upload all required files, your content will not play properly for end users.
I'm hoping by "company intranet" you mean an actual web server, not just a company LAN?  And if you're uploading to a Dropbox account, you may also run into issues with playback unless your business partners download the entire set of required files to a folder on their PC, AND make sure that folder is set up as a trusted location in their Flash Global Security settings:
http://www.infosemantics.com.au/adobe-captivate-troubleshooting/how-to-set-up-flash-global -security

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