Carriage returns on external tbl

Question

version 11g
Just looking for some help. Built an external table from a csv file. One of the columns in the csv has fields that have data like so :
From Submitter:
Testing the tools was working well. Please see below comments.
Tom Stevens (JRP Design)
From Jim:
Thanks and I will follow-up. Please send me contact info  and I will give him a call as well.
So I create the table but when i try and select * from the tbl i get this error
ORA-29913: error in executing ODCIEXTTABLEFETCH callout
ORA-30653: reject limit reached
29913. 00000 -  "error in executing %s callout"
*Cause:    The execution of the specified callout caused an error.
*Action:   Examine the error messages take appropriate action.
I check the error log and get this :
KUP-04021: field formatting error for field USER_INPUT
KUP-04036: second enclosing delimiter not found
What can I put in the access parameters of the create table that can fix this ?
Right now I am using
  ORGANIZATION EXTERNAL
    TYPE ORACLE_LOADER DEFAULT DIRECTORY "UTIL_FILES" ACCESS PARAMETERS
    records delimited BY newline
    skip 1 fields terminated BY ','
    OPTIONALLY ENCLOSED BY '"' ltrim
    MISSING FIELD VALUES ARE NULL
    LOCATION ( 'test.csv' ))

Answer 1

What can I put in the access parameters of the create table that can fix this ?
Nothing - as others already mentioned your data has embedded record delimiters in it. So the parser treats any 'newline' as the end of a record.
Many tools cannot properly parse files with embedded record delimiters. Excel can but only if the entire field is enclosed in double quote characters.
If that data field is NOT enclosed in double quotes you could try modifying the data to enclose it in double quotes.
But the likely solution will probably involve either removing the embedded newlines or replacing them with some other character (e.g. space).
You could also use a different delimiter such as the pipe '|' character.