Case Management use and configuration

Hi,
In my understanding, this tool provides the capability to review those matching results who needs to be validated and then, I think, it permits to the end user, take an action. My question is: ¿what are the actions that the user could take?, specifically, ¿The user can manage the fields of the matching candidates to generate a gold record?
In addition, I have been looking for resources/documentation to configure and use case management interface in EDQ. I wish to know how to configure a process of EDQ to raise alerts on the case management interface, and assigning it to a user.
Thanks in advance for any help,
regards,
Daniel

Hi Nick, Thanks for your answer. I've read the "Case Management Essentials" document located on the EDQ product page at OTN. In fact, this is the document in which was based my understanding of the tool. After search a lot for documentation, tutorials or any guidance to configure this feature, I was reading the online help as you say, but I found it some hard to understand. But I will continue using that resource, if I dont find any other material.
Can you tell me what kind of actions can perform an end user over alerts and cases in this tool?, I need to know if it is posible to do manual merge or any kind of manipulation of the data who raise the alert. Because in the available examples I only see users change the status of the alert/case, but only that.
Thanks for your atention,
regards,
Daniel

Similar Messages

CONCURRENT MANAGER SETUP AND CONFIGURATION REQUIREMENTS IN AN 11I RAC ENVIR

제품 : AOL
작성날짜 : 2004-05-13
PURPOSE
RAC-PCP 구성에 대한 Setup 사항을 기술한 문서입니다.
PCP 구현은 CM의 workload 분산, Failover등을 목적으로 합니다.
Explanation
Failure sceniro 는 다음 3가지로 구분해 볼수 있습니다.
1. The database instance that supports the CP, Applications, and Middle-Tier
processes such as Forms, or iAS can fail.
2. The Database node server that supports the CP, Applications, and Middle-
Tier processes such as Forms, or iAS can fail.
3. The Applications/Middle-Tier server that supports the CP (and Applications)
base can fail.
아래부분은 CM,AP 구성과
CM과 GSM(Global Service Management)과의 관계를 설명하고 있습니다.
The concurrent processing tier can reside on either the Applications, Middle-
Tier, or Database Tier nodes. In a single tier configuration, non PCP
environment, a node failure will impact Concurrent Processing operations do to
any of these failure conditions. In a multi-node configuration the impact of
any these types of failures will be dependent upon what type of failure is
experienced, and how concurrent processing is distributed among the nodes in
the configuration. Parallel Concurrent Processing provides seamless failover
for a Concurrent Processing environment in the event that any of these types of
failures takes place.
In an Applications environment where the database tier utilizes Listener (
server) load balancing is implemented, and in a non-load balanced environment,
there are changes that must be made to the default configuration generated by
Autoconfig so that CP initialization, processing, and PCP functionality are
initiated properly on their respective/assigned nodes. These changes are
described in the next section - Concurrent Manager Setup and Configuration
Requirements in an 11i RAC Environment.
The current Concurrent Processing architecture with Global Service Management
consists of the following processes and communication model, where each process
is responsible for performing a specific set of routines and communicating with
parent and dependent processes.
아래 내용은 PCP환경에서 ICM, FNDSM, IM, Standard Manager의 역활을 설명하고
있습니다.
Internal Concurrent Manager (FNDLIBR process) - Communicates with the Service
Manager.
The Internal Concurrent Manager (ICM) starts, sets the number of active
processes, monitors, and terminates all other concurrent processes through
requests made to the Service Manager, including restarting any failed processes.
The ICM also starts and stops, and restarts the Service Manager for each node.
The ICM will perform process migration during an instance or node failure.
The ICM will be
active on a single node. This is also true in a PCP environment, where the ICM
will be active on at least one node at all times.
Service Manager (FNDSM process) - Communicates with the Internal Concurrent
Manager, Concurrent Manager, and non-Manager Service processes.
The Service Manager (SM) spawns, and terminates manager and service processes (
these could be Forms, or Apache Listeners, Metrics or Reports Server, and any
other process controlled through Generic Service Management). When the ICM
terminates the SM that
resides on the same node with the ICM will also terminate. The SM is ？hained?
to the ICM. The SM will only reinitialize after termination when there is a
function it needs to perform (start, or stop a process), so there may be
periods of time when the SM is not active, and this would be normal. All
processes initialized by the SM
inherit the same environment as the SM. The SM environment is set by APPSORA.
env file, and the gsmstart.sh script. The TWO_TASK used by the SM to connect
to a RAC instance must match the instance_name from GV$INSTANCE. The apps_<sid>
listener must be active on each CP node to support the SM connection to the
local instance. There
should be a Service Manager active on each node where a Concurrent or non-
Manager service process will reside.
Internal Monitor (FNDIMON process) - Communicates with the Internal Concurrent
Manager.
The Internal Monitor (IM) monitors the Internal Concurrent Manager, and
restarts any failed ICM on the local node. During a node failure in a PCP
environment the IM will restart the ICM on a surviving node (multiple ICM's may
be started on multiple nodes, but only the first ICM started will eventually
remain active, all others will gracefully terminate). There should be an
Internal Monitor defined on each node
where the ICM may migrate.
Standard Manager (FNDLIBR process) - Communicates with the Service Manager and
any client application process.
The Standard Manager is a worker process, that initiates, and executes client
requests on behalf of Applications batch, and OLTP clients.
Transaction Manager - Communicates with the Service Manager, and any user
process initiated on behalf of a Forms, or Standard Manager request. See Note:
240818.1 regarding Transaction Manager communication and setup requirements for
RAC.
Concurrent Manager Setup and Configuration Requirements in an 11i RAC
Environment
PCP를 사용하기위한 기본적인 Setup 절차를 설명하고 있습니다.
In order to set up Setup Parallel Concurrent Processing Using AutoConfig with
GSM,
follow the instructions in the 11.5.8 Oracle Applications System Administrators
Guide
under Implementing Parallel Concurrent Processing using the following steps:
1. Applications 11.5.8 and higher is configured to use GSM. Verify the
configuration on each node (see WebIV Note:165041.1).
2. On each cluster node edit the Applications Context file (<SID>.xml), that
resides in APPL_TOP/admin, to set the variable <APPLDCP oa_var="s_appldcp">
ON </APPLDCP>. It is normally set to OFF. This change should be performed
using the Context Editor.
3. Prior to regenerating the configuration, copy the existing tnsnames.ora,
listener.ora and sqlnet.ora files, where they exist, under the 8.0.6 and iAS
ORACLE_HOME locations on the each node to preserve the files (i.e./<some_
directory>/<SID>ora/$ORACLE_HOME/network/admin/<SID>/tnsnames.ora). If any of
the Applications startup scripts that reside in COMMON_TOP/admin/scripts/<SID>
have been modified also copy these to preserve the files.
4. Regenerate the configuration by running adautocfg.sh on each cluster node as
outlined in Note:165195.1.
5. After regenerating the configuration merge any changes back into the
tnsnames.ora, listener.ora and sqlnet.ora files in the network directories,
and the startup scripts in the COMMON_TOP/admin/scripts/<SID> directory.
Each nodes tnsnames.ora file must contain the aliases that exist on all
other nodes in the cluster. When merging tnsnames.ora files ensure that each
node contains all other nodes tnsnames.ora entries. This includes tns
entries for any Applications tier nodes where a concurrent request could be
initiated, or request output to be viewed.
6. In the tnsnames.ora file of each Concurrent Processing node ensure that
there is an alias that matches the instance name from GV$INSTANCE of each
Oracle instance on each RAC node in the cluster. This is required in order
for the SM to establish connectivity to the local node during startup. The
entry for the local node will be the entry that is used for the TWO_TASK in
APPSORA.env (also in the APPS<SID>_<HOSTNAME>.env file referenced in the
Applications Listener [APPS_<SID>] listener.ora file entry "envs='MYAPPSORA=<
some directory>/APPS<SID>_<HOSTNAME>.env)
on each node in the cluster (this is modified in step 12).
7. Verify that the FNDSM_<SID> entry has been added to the listener.ora file
under the 8.0.6 ORACLE_HOME/network/admin/<SID> directory. See WebiV Note:
165041.1 for instructions regarding configuring this entry. NOTE: With the
implementation of GSM the 8.0.6 Applications, and 9.2.0 Database listeners
must be active on all PCP nodes in the cluster during normal operations.
8. AutoConfig will update the database profiles and reset them for the node
from which it was last run. If necessary reset the database profiles back to
their original settings.
9. Ensure that the Applications Listener is active on each node in the cluster
where Concurrent, or Service processes will execute. On each node start the
database and Forms Server processes as required by the configuration that
has been implemented.
10. Navigate to Install > Nodes and ensure that each node is registered. Use
the node name as it appears when executing a nodename?from the Unix prompt on
the server. GSM will add the appropriate services for each node at startup.
11. Navigate to Concurrent > Manager > Define, and set up the primary and
secondary node names for all the concurrent managers according to the
desired configuration for each node workload. The Internal Concurrent
Manager should be defined on the primary PCP node only. When defining the
Internal Monitor for the secondary (target) node(s), make the primary node (
local node) assignment, and assign a secondary node designation to the
Internal Monitor, also assign a standard work shift with one process.
12. Prior to starting the Manager processes it is necessary to edit the APPSORA.
env file on each node in order to specify a TWO_TASK entry that contains
the INSTANCE_NAME parameter for the local nodes Oracle instance, in order
to bind each Manager to the local instance. This should be done regardless
of whether Listener load balancing is configured, as it will ensure the
configuration conforms to the required standards of having the TWO_TASK set
to the instance name of each node as specified in GV$INSTANCE. Start the
Concurrent Processes on their primary node(s). This is the environment
that the Service Manager passes on to each process that it initializes on
behalf of the Internal Concurrent Manager. Also make the same update to
the file referenced by the Applications Listener APPS_<SID> in the
listener.ora entry "envs='MYAPPSORA= <some directory>/APPS<SID>_<HOSTNAME>.
env" on each node.
13. Navigate to Concurrent > Manager > Administer and verify that the Service
Manager and Internal Monitor are activated on the secondary node, and any
other addititional nodes in the cluster. The Internal Monitor should not be
active on the primary cluster node.
14. Stop and restart the Concurrent Manager processes on their primary node(s),
and verify that the managers are starting on their appropriate nodes. On
the target (secondary) node in addition to any defined managers you will
see an FNDSM process (the Service Manager), along with the FNDIMON process (
Internal Monitor).
Reference Documents
Note 241370.1

What is your database version? OS?
We are using VCP suite for Planning Purpose. We are using VCP environment (12.1.3) in Decentralized structure connecting to 3 differect source environment ( consisting 11i and R12). As per the Oracle Note {RAC Configuration Setup For Running MRP Planning, APS Planning, and Data Collection Processes [ID 279156]} we have implemented RAC in our test environment to get better performance.
But after doing all the setups and concurrent programs assignment to different nodes, we are seeing huge performance issue. The Complete Collection which takes generally on an avg 180 mins in Production, is taking more than 6 hours to complete in RAC.
So I would like to get suggestion from this forum, if anyone has implemented RAC in pure VCP (decentralized) environment ? Will there be any improvement if we make our VCP Instance in RAC ?Do you PCP enabled? Can you reproduce the issue when you stop the CM?
Have you reviewed these docs?
Value Chain Planning - VCP - Implementation Notes & White Papers [ID 280052.1]
Concurrent Processing - How To Ensure Load Balancing Of Concurrent Manager Processes In PCP-RAC Configuration [ID 762024.1]
How to Setup and Run Data Collections [ID 145419.1]
12.x - Latest Patches and Installation Requirements for Value Chain Planning (aka APS Advanced Planning & Scheduling) [ID 746824.1]
APSCHECK.sql Provides Information Needed for Diagnosing VCP and GOP Applications Issues [ID 246150.1]
Thanks,
Hussein

FrameMaker 10: Manage used and unused styles

http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/products/framemaker/pdf/FRAM EMAKER11_UPGRADE_GUIDE.PDF says FM 10 introduced the ability to "Manage used and unused styles: paragraph, character, table" but I am unable to find that information in the (exceedingly unhelpful) help system. Can anyone point me to a discussion of this featue? We are moving to new templates and would like to make the transition as painless as possible.

Hi, Beverly:
Extendscript was introduced in FrameMaker 10. Perhaps someone's already created a script for this. I'm not sure if Extendscripts can be assigned to a keyboard shortcut. Perhaps soneone on the forum can point to an existing script, and also confirm whether a script can be assigned to a KBSC.
[EDIT]
I forgot to mention: Search Google for terms like "framemaker 10 extendscript" without quotes for info about Extendscript. Even if you don't want to add scripting to your resume, you might get some useful ideas from this link:
http://www.rickquatro.com/resources/BeginningFrameMakerScripting.pdf
[/EDIT]
And, in some future lifetime, your feature request will be incorporated in FM, if you post a formal request here:
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices
Beverly Robinson wrote:
I'm a keyboard person--I apply styles using the F8 and F9 key--so I don't have the paragraph catalog display at all. I would have put the "Delete all unused formats" option with the delete functionality available through the Commands button on the Paragraph Designer. But that's just me.
Message was edited by: peter at knowhowpro

Follow-up Activities in Case Management using Actions

Hi Gurus,
I am configuring the case Management, On save of the case document I would like to create the Activities automatically and assign it to various departments who are responsible. One way of doing this uisng Actions. I have created a Z* Action profile and assigned object as BUS20900 and context class as CL_SCMG_CASE_CONTEXT_PPF. I am not able to find the right method to create the Activities, could you please help me.
Thank you and Regards,
Niranjan

Dear Manfred,
Thank you very much for quick response. I have used method called APPOINTMENT_OFFER and LEAS_NOTIF_01 I am getting the following exception. I have also tried with some other methods they also giving same exception.
Exception Details
CX_SY_MOVE_CAST_ERROR - Source type \CLASS=/CRMS/CL_CRM_CMG_PPF is not compatible, for the purposes of assignment, with target type
Method: CL_ACTION_EXECUTE=>GET_REF_OBJECT
Please advice.
Thank you and Regards,
Niranjan

Problems using and configuring Oracle 10gR2 database full-text search

I am having problems trying to set up full-text indexing and search with Universal Content Management (UCM). I followed the Oracle Content Server Installation Guide for windows at [http://download-west.oracle.com/docs/cd/E10316_01/cs/cs_doc_10/documentation/integrator/install_cserver_win_10en.pdf].
What I did was:
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However, I keep seeing the following error when I query by entering words in the "Full-Text Search" box.
Unable to retrieve search results. Unable to retrieve search results. Unable to create result set for query 'SELECT IdcColl1.dID, dDocName, dDocTitle, dDocType, dRevisionID, dSecurityGroup, dDocAuthor, dDocAccount, dRevLabel, dFormat, dOriginalName, dExtension, dWebExtension, dInDate, dOutDate, dCreateDate, dPublishType, dRendition1, dRendition2, VaultFileSize, WebFileSize, URL, dFullTextFormat, dFullTextCharset, DocMeta.*
FROM IdcColl1, DocMeta
WHERE IdcColl1.dID=DocMeta.dID AND (((CONTAINS(dDocFullText,'test') > 0 ))) ORDER BY dInDate Desc'. ORA-20000: Oracle Text error:
DRG-10599: column is not indexed
Some web searches suggested the following (all of which I have tried but not resolved this problem).
1. Publish the schema using Configuration Manager (applet) and then rebuild index
2. Set the dDocFullText as a "zone field". This is not possible, because dDocFullText does not show up under the list of fields under "Database" or "DatabaseFullText" for the Search Engine drop down (when using Zone Fields Configuration).
3. Reboot the server (did not work either).
I logged onto the Oracle database and checked the IdcColl1 table. There is indeed, no index for the field, dDocFullText. There is only 1 index for the field, did. The field, dDocFullText, is a BLOB. The question is, if I am supposed to create an index manually for this field, how would I do it? A web search has not been fruitful in answering this question.
Here are my server settings.
For UCM:
Operating System: Windows 2003 Enterprise
UCM : 10gR3
Memory: 1 GB
Web Server: Apache 2.2.11
For Oracle:
Operating System: Windows 2003 Enterprise
Oracle: 10gR2
Memory: 1 GB
Thanks.

I found out what the problem was. The problem was that I had to create the role, stellent_role, as described in the installation manual. After I created this role and assigned the database user to this role, a restart of the Content Server services and collection rebuild of the index fixed the problem.
However, I did notice one thing. I checked in 3 PDF files, and when I used Repository Manager to do a collection rebuild, I noticed that for Indexer Counters, the count for Full Text was 0 and the count for Meta Only was 3.
Anyone have any ideas? Is there something else that I missed? From reading the installation manual, it was not clear how database full-text indexing/searching would handle PDF files.

How to use and configure DAQmx software triggering in Labview 7.0

Dear NI support staff,
I want use to software triggers to start and stop acquiring an indefinite amount of analog samples (as opposed to a fixed number of N samples in most of your code examples). I don't know the correct way to configure the DAQmx property nodes and the DAQmx send software trigger VIs. In the property node VI it doesn't seem to have an entry for software trigger. So I think I am not on the right track. Would you please help me out? It would be great if you can show me an example. Thanks a lot!
Regards,
Bennett

Hello Bennett,
The example below demonstrates how to perform an analog software triggered acquisition in NI-DAQmx. The example allows the user to specify the triggering condition and the number of pre-trigger samples to acquire.
Example Code - Triggering
Let me know if you have further questions.
Good luck and have a great day!
Regards,
Koninika
Applications Engineer
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CAS managed subnet and vlan mapping

Hi to All,
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Hi Faisal,
Good day.
I dont have any interface vlan for the authentication in the untrusted. But I have the authentication vlan in the vlan database of the switch and allowed it to the switchport trunk. What I notice also I opened all the ports in the traffic policies thats why in the unauthenticated role the workstation could access the internet. When I limit the traffic it redirects to the domain but it is still cannot pass to the web login agent although I created an account to the local of the cam. Can you please tell what port should I put in the traffic policies for unauthenticated role? Is there something wrong with the ip address that im using or the certificate(Full domain name or ip: MOD.local ---> should it be ip address?). Thanks again your a great help.

How to use and configure web services in sap

Hi,
Experts,
could you please tell me, how to configure web services in sap.
As one of my client using handheld software for inventory, where in whatever tansaction happens in the depot it has to update in sap.through non sap software please help me out with necessary configuration.
Thanks
Edited by: Ahmed quadry on Jun 9, 2009 2:25 PM

Hi Ahmed,
Kindly find the below link will helps you to create web service in SAP
http://wiki.open-esb.java.net/Wiki.jsp?page=BAPIWEBSERVICE
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https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/06adbf03-0a01-0010-f386-d8e45561a3c4
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/3004a2d2-0653-2a10-779c-f5562b3fac39
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/bb0764f2-0b01-0010-bd85-c7849b40561e
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Configuring workflow for case management

Hi
My requirement is to copy the standard workflow for case management WS01700044 and add few things once the case is processed.
Now my problem is, how do I configure this new Z workflow in the SCASE. So that once I save the case, I should be able to start the workflow I have created.
Currently only 2 workflows are listed for case management.
1. WS01700051
2. WS01700044
I want three workflows to be listed.
Do we need to configure the newly created workflow in SPRO under case management? Please guide me.
Thanks in advance.

Hi There,
The workflow in case management is triggered by the event BUS2022.NONPROFESSIONALUSERSET which is the same trigger that invokes WS01700044. You will first need to disable that trigger (open that workflow and remove the trigger (the first node in the workflow)). I would then add that trigger to your new Z workflow and that should do the trick.
This is the best way to do it rather than looking in the IMG.
Hope that helps,
Brenton.

EURent Case Management demo - start case

I have deployed the case management composite and UI and I can log perfectly into the UI and I can see in Enterprise Manager that EURent has been deployed.
Now I want to test it by creating a case, and use the sample XML payload for the EURent.startCase service, and when I send the request (http://localhost:port/soa-infra/services/default/EURent/EURent.service), I get an "Accepted" response and by looking in enterprise manager it seems that a case has been started. My problem is, that I cannot see this case when I log into the UI as the mmitch user as specified in the guide.
Is anybody else experiencing problems with actually viewing the cases in the demo UI?

Can you tell me what environment you are using when succesfully trying the UIRent demo?
I am having A LOT of trouble with even the most simple case management projects and I am out of ideas.
I have installed JDeveloper 11g which includes a WebLogic 10.3.5 server and I have installed the SOA/BPM Suite too. I have added patches p15995111 and p14526899 which according to Oracle are the required patches for Case management.
Even when I create the simplest case manegement demo with a single automatic BPM process which doesn't do anythign and a rule which sets a milestone after the activity is completed doesnt work. I can see in Enterprise Manager that the BPM process is completed but the rule is never fired. Is there something special which have to be configured on the WL server to be able to run case management projects?

What is the Best way to connect CRM Case Management with EP-KM?

Hi Gurus,
We will implement a Case Management in CRM 7.0 EHP2 and EP 7.31 with KM.
The Client needs Clasifications and Search of the documents in Case Management, the number of documents could be 1,000, 000 aprox...
I thing are 2 options :
1) The documents are stored in CRM Repositories, and KM access him, (I know this is posible using WebDAV repositories), but I do not know if this could affects in some way the process in Case Management. And if CRM repositories can store the huge volume of documents.
2) The documents are stored in KM Repositories, and CRM access him.
     -¿Is this posible?.
     -¿CRM can access the documents without problem?
     -How can store the documents to KM on line from CRM Case Management?
What is the best solution?.
Please Help.
Best regards.

Hello quinstar,
It sounds like you would like to use either your Personal HotSpot to AirPrint from your MacBook Pro or use an Airport to do so without internet access to the home. According to the following Featured Discussion you very well may be able to use AirPrint with Personal HotSpot:
HT4356 Can I use personal hotspot as wifi to connect printer?
https://discussions.apple.com/thread/4007254
Also, the Airport products to not need an active internet connection to set up a home Wi-Fi connection so that is another option as well.
Thank you for using Apple Support Communities.
Take care,
Sterling

Case Management - Arrays as case data

I have a Case Management project where I would like to have an array of people on the case as case data. My thought is, that the way to do it is to model a Business Object "People" which has a list of "Person" Business Objects. Then I can add the "People" object as case data.
But what happens if I have two different case activities (or two instances of the same activity) which adds a person to the "People" object and saves as case data? I'm not sure what best practice is in this scenario. Should I make a sevice call in the BPM process where a service executes some custom java code to interact with the Case Management API and manipulate the data?

Hi,
please try the following - I just checked it:
1) Create your composite with case and caserule
2) Create a HumanTask (e.g. HumanTask1) with input / output => e.g. parameter1 & parameter2
3) Promote the task as CaseActivity.
4) Open the Business Rule associated with the case. Go to Facts and create a new XML Fact based on the generated HumanTask1Payload.xsd (it contains the booleans that you defined for the HumanTask). Press OK.
5) From now on you can use the fact in your rule. For example in the condition type HumanTask1PayloadType and select the appropriate parameter.
Please let me know if it works for you.
Danilo

I manage 60 ipads for a school using Apple Configurator. Need to update to iOS7 and AC1.4.3...Is it best to use Mountain Lion or Mavericks, as I also need to update from Lion 10.7 for the new AC and iOS to work properly.

I manage 60 ipads for a school using Apple Configurator. Need to update my devices to iOS7 and Apple Configurator to 1.4.3...Is it best to use Mountain Lion or Mavericks, as I also need to update from Lion 10.7 for the new Apple Configurator and iOS7 to work properly.

I always run a Time Machine backup before updating anything and recommend you run a backup as well. Paid apps should migrate over without any problem. If you have problems with VPP codes not transfering over properly, you can talk to your Apple SE or contact VPP for Education support and they can help you. While I haven't experienced any problems with updating, its never a guarantee that others will have the same experience.
Good luck!
~Joe

HCM Form and Process Case Management Configuration

Hi All,
Can somebody help me with Case Management Config in HCM Form and Processes. I don't see the Cae Mgt config anywhere for HCM F&P on any documenttation or on help.sap.com.
This is the error I am getting when I am doing the Process COnfiguration
Case type for Step Object H_SO is not defined
Case type for Scenario Obj. H_FO is not defined
Case type for Process Object H_PO is not defined
Thanks..

Hi
If you get the error ' H_SO , H_PO , H_PO' , then the relevant case types are not defined.
IMG Path :
SAP NetWeaver->Application Server->Basis Services->Case Management.
Goto define case type -> Select Define Case Type . Change the case record model id for case type H_PO. This is the same id which exist in SCASE and SRMREGEDIT transaction.
Yes, the data is stored in case instead of the forms directly.
The archiving time period can be set like any other case types . From the above IMG path, if you drill in further , there is 'Set archiving' , where you can define the archiving period for the case types.
Hope this helps.
Best Regards
Saujanya

Hi, I am new to Mac and i managed to install and configure all the services. Now my issue is when i sending mail using the local server to internal, mail are not receiving. Mail queue showing Connection refused error. Please help me

I am new to Mac and i managed to install and configure all the services. Now my issue is when i sending mail using the local server to internal, mails are not receiving. Mail queue showing Connection refused error. Please help me
Thanks
GIRI

Try this -> http://support.apple.com/kb/TA38632?viewlocale=en_US

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