CATEGORY field in SLFN Support Ticket

Does anybody know how to make the CATEGORY field mandatory in the SLFN Support Ticket

Hi,
As said in the previous thread you can do it through abap coding.
you can make the category field mandatory by putting validation in the related BADI in the CHECK_BEFORE_SAVE interface.
we have implemented the same for SDCR.
giving you the sample code which we implemented for status.
IF ( lt_user_status-status EQ 'E0001' OR lt_user_status-status EQ 'E0007' OR lt_user_status-status EQ 'E0008' )
                 AND lv_crmt_activity_h_wrk-category IS INITIAL.
              CONCATENATE 'Please enter the value in Category field.' 'Please double click to change on any approver field'
              INTO l_message SEPARATED BY space.
              MESSAGE l_message TYPE 'E'.
            ENDIF.
Hope this will help you.
Tripti

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hi,
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Hi Artinreality,
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CREATE TABLE #Tickets (
TicketNo VARCHAR(4)
,DateUpdated DATETIME
GO
INSERT INTO #Tickets
VALUES (
'44BS'
,'2014-01-01'
INSERT INTO #Tickets
VALUES (
'44BS'
,'2014-01-05'
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VALUES (
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GO
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GO
GO
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NRow INT
,TicketNo VARCHAR(4)
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,MaxDate DATETIME
GO
CREATE TABLE #tempUnUserdDate (
TicketNo VARCHAR(4)
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ORDER BY TicketNo
) AS NROw
,TicketNo
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FROM #Tickets
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BEGIN
-- Declare variables to hold the data which we get after looping each record
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DECLARE @TicketNo VARCHAR(50)
,@MinDate DATETIME
,@MaxDate DATETIME
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,@MaxDate = MaxDate
FROM #tempDist
WHERE NRow = @I
SET @MyDate = @MinDate
WHILE @MaxDate > @MyDate
BEGIN
IF NOT EXISTS (
SELECT *
FROM #Tickets
WHERE TicketNo = @TicketNo
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BEGIN
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END
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END
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END
GO
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GO
GO
DROP TABLE #tickets
GO
DROP TABLE #tempDist
GO
DROP TABLE #tempUnUserdDate
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Shridhar J Joshi
<If the post was helpful mark as 'Helpful' and if the post answered your query, mark as 'Answered'>

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CATEGORY field in SLFN Support Ticket

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