/CCM/MINIMUM_QUANTITY[1]#/CCM/QUANTITY_VALUE

Dear all,
we try to upload a csv 2.0 file.
Everything works fine when we don´t use "/CCM/MINIMUM_QUANTITY[1]#/CCM/QUANTITY_VALUE" and "/CCM/MINIMUM_QUANTITY[1]#/CCM/UNIT_CODE"
But we need the fields.
Which value is expected from CCM in this field? "/CCM/MINIMUM_QUANTITY[1]#/CCM/QUANTITY_VALUE"
We tried 1, 0,1, 0.1 nothing worked.
Data Type is "exponent"
Thanks in advance
Ralf

Hey.
we solved it.
The one [1] was the problem
/CCM/MINIMUM_QUANTITY[1]#/CCM/QUANTITY_VALUE -> wrong
/CCM/MINIMUM_QUANTITY#/CCM/QUANTITY_VALUE -> correct

Similar Messages

CCM 2.0 upgrade problem..

Hi all,
I have upgrad CCM 1.0 to CCM 2.0. After upgrade while go to Edit catalog: Following Error was coming:
"Error when reading catalogs; error when reading master catalog".
So i ran the report: /CCM/INITIALIZE_CME. After that i am facing problem.. in performance..
It is taking long time and in SLG1 i am able to find out the log as below for each catalog:
Start the catalog conversion for catalog <Catalog name>
Reference updated in component /CCM/QUANTITY_VALUE of data type /CCM/PRICE_BASIS_QUANTITY
Reference updated in component /CCM/AMOUNT of data type /CCM/PRICE
Reference updated in component /CCM/QUANTITY_VALUE of data type /CCM/MINIMUM_QUANTITY
Characteristic /CCM/MAN_ACCEPTANCE was created
Characteristic /CCM/ORIG_CATALOG_ID was created
Characteristic /CCM/PICTURE was created
Catalog <catalog name> converted successfully.
The current version is as below:
Component version - SRM 5.00
SRM_SERVER - Release 550, Support pack level SAPKIBKT07
SAP_ABA - Release 700, Support pack level SAPKA70010
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Kernel release - 700
Please help. Need solution as soon as possible.
Thanks

Hi,
Have you followed the SNOTE 843867:
The report /CCM/INITIALIZE_CME should be ran once.
Please consider the given note above.
with regards,
mahesh

Disable predefined characteristics in CCM 2.0

Hi,
We would like to disable one of the predefined characteristics in order than nobody can fill it in the CAT and then publish a catalog with some values in it.
Specifically we want to disable the characteristic /CCM/PRICE_BASIS_QUANTITY (a complex characteristic, composed for 2 simple characteristics /CCM/UNIT_CODE and /CCM/QUANTITY_VALUE).
Does anyone have any idea how to do it?
THANKS!!

Hi Patricia,
You cannot delete the standard predefined characteristics, you could do the following though
if you don't include this characteristic in your content file then it won't get updated.
flag the characteristic as read-only this should stop users being able to make manual changes in the CAT
You could also remove all the display options so that even if it is filled then it won't be displayed to users
Regards
Chris

Catalog upload

I all,
I'm managing CCM Catalog. I wanted to add a new characteristic into a catalog...
I created a Purchase Catalog and uploaded the following file csv:
SAP CATALOG CSV 2.0 <;> full
Defaults     IT
Model
#Catalogo     Id Catalogo     Codice Tipo Catalogo 1Acquisti 2Fornitore     Descrizione
Catalog     TERNA S.P.A.           Catalogo Terna S.p.A.
#CHARACTERISTIC     Id Caratteristica     Tipo Dato     Multi-valore     Descrizione Caratteristica
CHARACTERISTIC     Z_VAL_MIN     price_type     FALSE     Valore Minimo
CHARACTERISTIC     /CCM/PRODUCT_ID     /CCM/ID     FALSE     Valore Minimo
CHARACTERISTIC     /CCM/SHORT_DESCRIPTION     /CCM/DESCRIPTION     FALSE     Valore Minimo
CHARACTERISTIC     /CCM/PRICE     /CCM/PRICE     TRUE     Valore Minimo
CHARACTERISTIC     /CCM/HAS_DAILY_PRICE     /CCM/FLAG     FALSE     Valore Minimo
CHARACTERISTIC     /CCM/PRODUCT_GROUP     /CCM/ID     FALSE     Valore Minimo
CHARACTERISTIC     /CCM/BASE_UOM     /CCM/UNIT_CODE     FALSE     Valore Minimo
CHARACTERISTIC     /CCM/ORDER_UNIT     /CCM/UNIT_CODE     FALSE     Valore Minimo
CHARACTERISTIC     /CCM/PRICE_BASIS_QUANTITY     /CCM/PRICE_BASIS_QUANTITY     FALSE     Valore Minimo
CHARACTERISTIC     Z_VAL_MIN     /CCM/PRICE     FALSE     Valore Minimo
CHARACTERISTIC     /CCM/LEAD_TIME     /CCM/LEAD_TIME     FALSE     Valore Minimo
CHARACTERISTIC     /CCM/SUPPLIER_ID     /CCM/ID     FALSE     Valore Minimo
CHARACTERISTIC     /CCM/SUPPLIER_NAME     /CCM/NAME     FALSE     Valore Minimo
CHARACTERISTIC     /CCM/CONTRACT_ID     /CCM/ID     FALSE     Valore Minimo
CHARACTERISTIC     /CCM/CONTRACT_ITEM_ID     /CCM/ID     FALSE     Valore Minimo
#SCHEMA     SCHEMA ID     Characteristic     DESCRIPTION TEXT
SCHEMA     GRUPPI MERCI     Z_VAL_MIN     GRUPPI MERCI
CATEGORY     A001001               CANCELLERIA
CATEGORY     201A               MORSETTI E VARIE AT
CATEGORY     301A               ISOLATORI BT VETRO
CATEGORY     204A               MORSETTIERE COMPONIB
CATEGORY     A101               TRASPORTO
....When I cretated the supplier catalog and uploded the following csv file...there is a mistake...
SAP CATALOG CSV 2.0 <;> full
Defaults     IT
CONTENT
#Item Valuation     Category ID     CHARACTERISTIC 1     CHARACTERISTIC 2     CHARACTERISTIC 3     CHARACTERISTIC 4     CHARACTERISTIC 5     CHARACTERISTIC 6     CHARACTERISTIC 7     CHARACTERISTIC 8     CHARACTERISTIC 9     CHARACTERISTIC 10     CHARACTERISTIC 11     CHARACTERISTIC 12     CHARACTERISTIC 13     CHARACTERISTIC 14     CHARACTERISTIC 15     CHARACTERISTIC 16     CHARACTERISTIC 17
Item Valuation     Category ID     /CCM/PRODUCT_ID     /CCM/SHORT_DESCRIPTION     /ccm/price[1]#/ccm/amount     /ccm/price[1]#/ccm/currency_code     /CCM/HAS_DAILY_PRICE     /CCM/PRODUCT_GROUP     /CCM/BASE_UOM     /CCM/ORDER_UNIT     /CCM/PRICE_BASIS_QUANTITY#/CCM/QUANTITY_VALUE     /CCM/PRICE_BASIS_QUANTITY#/CCM/UNIT_CODE     Z_VAL_MIN#/ccm/amount     Z_VAL_MIN]#/ccm/currency_code     /CCM/LEAD_TIME     /CCM/SUPPLIER_ID     /CCM/SUPPLIER_NAME     /CCM/CONTRACT_ID     /CCM/CONTRACT_ITEM_ID
1     A001001     27     Stampante Da Tavolo     30     EUR     FALSE     CANCELLERIA     AE     AE     1     AE     10     EUR     30     408     NOVA TIPOROM S.r.l     4400000113     1
...Does someone can explai me what is the problem...is it related to my new field(Z_VAL_MIN)...this field must be created also in Supplier catalog?...
Thank very much, Best Regards,
Maria

Elements 11 is installed on the computer with about 9000 images in monthly files cataloged in 30 odd categories etc. My only thought at the moment is that if I load in each months file the key words etc will probably be detected if not the full 3d structure.
John

/ccm/minimum_quantity

Hai All,
when I try to upload /ccm/minimum_quantity characteristic via CSV file to supplier catalog, the system gives error message. However when I entered it manually in procurement catalog, it is fine.
How to upload this characteristic via CSV file to supplier catalog?
Curently we using
- SRM 5.0
- CCM 2.0
- CSV 2.0
Regards,
Feri.

Hi Feri
Can you please post your CSV file content? Just the beginning of it till the 1st content line (e.g. till where your MAT0000001 item is specified) should be sufficient... not to blow up the forum.
Do you upload a schema file first followed by a content file or do you upload your schema and content using one single file?
Does the error happen only for this item or for all?
Were you ever able to upload catalog content before or is it the first time you try it?
/CCM/MINIMUM_QUANTITY is a standard chara. It is also valid for supplier catalogs and automatically available. It has not to be specified separately in your schema file. As all other standard chara you can just use it in your content valuation line of your CVS file.
Did you already run report /CCM/INITIALIZE_CME in your CCM system / client? This is required once at the end of customizing / setup of CCM but before beginning with uploads or content creation.
Sorry for asking you so much questions but I need a bit more information around your issue to help you.
Kind regards,
Renaud

Upload material and contract data from file in CCM 2.0

Hi guys,
This might be a difficult one!
We have the following situation in a Client:
We are upgrading a Requisitite catalog (working with BBP 2.0)
to a CCM 2.0 catalog.
In Requisite, one can upload material- and contract data from a file (it is standard funcionality) into the database.
We need to have the same kind of funcionality in CCM 2.0 because our client does not prefer to work with XI (which is the standard SAP solution in these cases).
How can we accomplish this? maybe with some additional ABAP coding!
Our client is not working with Vendor Catalogs but I´m trying to see if we can use a dummy vendor catalog to accomplish material upload in CCM2 form a CSV file.
Anyone had to face this situation before?
If so, please provide some clues how to do it?
Thanks in advance,
Aart

SAP CATALOG CSV 2.0 <;>
Defaults;EN
Model
Catalog;All;;All Catalog
DataType;DATE;DATE;Date
Characteristic;Z_ACTION;/CCM/NAME;false;Action
Characteristic;/CCM/PRODUCT_ID;/CCM/ID;false;Part Number
Characteristic;/CCM/SHORT_DESCRIPTION;/CCM/DESCRIPTION;false;Description
Characteristic;Z_MATERIAL_TYPE;/CCM/ID;false;Material Type
Characteristic;/CCM/MINIMUM_QUANTITY;/CCM/MINIMUM_QUANTITY;false;Order Unit
Characteristic;Z_CONTENT;/CCM/MINIMUM_QUANTITY;false;Content
Characteristic;/CCM/LEAD_TIME;/CCM/LEAD_TIME;false;Lead Time
Characteristic;Z_SUPPLIER_ID;/CCM/ID;false;Supplier Number
Characteristic;Z_SUPPLIER_NAME;/CCM/NAME;false;Sup Name
Characteristic;Z_P_GROUP;/CCM/ID;false;Purchasing Group
Characteristic;Z_P_ORG;/CCM/ID;false;Purchasing Org
Characteristic;/CCM/CONTRACT_ID;/CCM/ID;false;Contract Number
Characteristic;/CCM/CONTRACT_ITEM_ID;/CCM/ID;false;Contract Item
Characteristic;/CCM/PRODUCT_GROUP;/CCM/ID;false;Product Category
Characteristic;/CCM/PRICE;/CCM/PRICE;true;Price
Characteristic;Z_DATE;DATE;false;Date
Characteristic;/CCM/LONG_DESCRIPTION;/CCM/LONG_DESCRIPTION;false;Long Description
Characteristic;/CCM/PICTURE;/CCM/ATTACHMENT;false;Picture
Schema;All;Z_ACTION;Z_MATERIAL_TYPE;Z_CONTENT;Z_SUPPLIER_ID;Z_SUPPLIER_NAME;Z_P_GROUP;Z_P_ORG;Z_DATE;All Schema
Category;10000300;;;ABC
Category;10000400;;;DEF

CCM Catalog Mass upload problem

Dear Experts,
Could you please help me to find an answer to the below issue?
We are doing a mass catalog upload in CCM 2.0 => we are uploading our CSV file as follows:
Supplier ID A => Supplier name A => Item details A
Supplier ID B => Supplier name B => Item details B
etc.
Usually, I give the first Supplier ID when creating the Supplier catalog.
The upload process is working fine, BUT...
When the catalog has been uploaded, from the Procurement Catalog side there is only the first "Supplier ID A" what's beeing uploaded to all of the items instead of all the other respective Supplier IDs.
Therefore we have to change the rest of the Supplier IDs by mass changing the respective Proc Cat.
Do you know how we could keep all the other Supplier IDs?
Thanks a lot - imre
Edited by: Imre Matyas on Feb 8, 2010 11:09 AM

Hi,
In that case my solution will help.
Here is sample schema with custom characteristics. Please look at Z_SUPPLIER_ID and Z_SUPPLIER_NAME.
SAP CATALOG CSV 2.0 <;>
Defaults;EN
Model
Catalog;Master;;Master Catalog
Characteristic;Z_ACTION;/CCM/NAME;false;Action
Characteristic;/CCM/PRODUCT_ID;/CCM/ID;false;Part Number
Characteristic;/CCM/SHORT_DESCRIPTION;/CCM/DESCRIPTION;false;Description
Characteristic;Z_MATERIAL_TYPE;/CCM/ID;false;Material Type
Characteristic;/CCM/MINIMUM_QUANTITY;/CCM/MINIMUM_QUANTITY;false;Order Unit
Characteristic;Z_CONTENT;/CCM/MINIMUM_QUANTITY;false;Content
Characteristic;/CCM/LEAD_TIME;/CCM/LEAD_TIME;false;Lead Time
Characteristic;Z_SUPPLIER_ID;/CCM/ID;false;Supplier Number
Characteristic;Z_SUPPLIER_NAME;/CCM/NAME;false;Sup Name
Characteristic;Z_P_GROUP;/CCM/ID;false;Purchasing Group
Characteristic;Z_P_ORG;/CCM/ID;false;Purchasing Org
Characteristic;/CCM/CONTRACT_ID;/CCM/ID;false;Contract Number
Characteristic;/CCM/CONTRACT_ITEM_ID;/CCM/ID;false;Contract Item
Characteristic;/CCM/PRODUCT_GROUP;/CCM/ID;false;Product Category
Characteristic;/CCM/PRICE;/CCM/PRICE;true;Price
Characteristic;Z_DATE;DATE;false;Date
Characteristic;Z_UPDATE_BY;/CCM/ID;false;Updated By
Characteristic;/CCM/LONG_DESCRIPTION;/CCM/LONG_DESCRIPTION;false;Long Description
Characteristic;/CCM/PICTURE;/CCM/ATTACHMENT;false;Picture
Characteristic;Z_BUYER;/CCM/ID;false;Buyer
Characteristic;Z_BUYER_CONTACT;/CCM/ID;false;Buyer Contact Number
Schema;Master;Z_ACTION;Z_MATERIAL_TYPE;Z_CONTENT;Z_SUPPLIER_ID;Z_SUPPLIER_NAME;Z_P_GROUP;Z_P_ORG;Z_DATE;Z_UPDATE_BY;Z_BUYER;Z_BUYER_CONTACT;Master Schema
Regards,
Masa

Can we setup two sets different 7912 logos in one CCM cluster?

Hi,
CCM 4.1(3) cluster within head office. We created the 7912 logo for system default image. However, the remote site 7912 phones, need to use a different logo other than the head office.
as per http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddc5d3d/0#selected_message
We can create the 7912 logo, but how can we setup two or more different 7912 logos for different sites?
We noticed on CCM4.1(3), there is idle URL for 7912 phone, what is the callmanager default link for this URL? I am thinking to use different logo file names, and put the related URL on this parameters for remote site 7912 phones.
Could someone let me know or any other better way to do?
Thanks,
JJ

Hi JJ,
This should work just the way you have described. Have a look;
Idle
Enter the URL that displays on the Cisco IP Phone display when the phone has not been used for the time that is specified in Idle Timer field. For example, you can display a logo on the LCD when the phone has not been used for 5 minutes.
Leave this field blank to accept the default setting.
Idle Timer (seconds)
Enter the time (in seconds) that you want to elapse before the URL that is specified in the Idle field displays.
Leave this field blank to accept the value of the Idle URL Timer enterprise parameter.
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ecfc7.html#1121361
Here how on CCM;
Method 1:
Choose System > Enterprise Parameters so that the change is propagated to all of the phones from the Cisco CallManager Administration page.
In the URL Idle field, enter http://IP_address_of_CallManager/CCMCIP/filename.xml.
In the URL Idle Time field, enter any positive value in seconds.
Method 2:
Choose Device > Phone under the Cisco IP Phone configuration so that only this phone displays the graphics from the Cisco CallManager Administrator page.
Choose the phone/phones on which you want to put the display.
In the Idle field, enter the path http://IP_address_of_CallManager/CCMCIP/filename.xml.
In the Idle Timer field, enter any positive value in seconds.
From this good doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801c0764.shtml#topic4
Hope this helps!
Rob

Remote system CCMS segment not in local segments

Hi,
I have configured CCMS agents before but this one is puzzling.
- downloaded latest CCMS agents sar file for PI systems
- I have created the csmconf file and placed in the right locations.
- i started the CCMS agent for PI systems from Visual Admin and it found the csmconf file, i provided the passwords and it started but the segment name is not in "local segments" in RZ21 in SOlMan (Monitoring: Display technical topology) and therefore i am limited to what i can see in RZ20.
- i unregistered the agent and started it at OS level with the -j2ee option and gave the passwords and it still did not come under "local segments".
- the PI systems have remote Databases from which i started the CCMS agents and they do appear under "local segments" and can see them in RZ20.
- their respective CCMS agent are visible under the PI system's RZ21 "local segments" but as far as i remember from the OS level i did not configure it to register itself with PI itself but only with the CEN which is SolMan.
in my other solman systems the remote PI CCMS agents and amongst others are all under "local segments" and they all visible in RZ20.
I want to register the agents for the PI systems so that they appear under the "local segments" tab in solman and i can carry out my monitoring but they do not.
has anyone else had this problem?
Thanks,
Mani

Hi,
Please see if these threads help.
API to load images for
API to load images for
Employee Photo Upload in HRMS
Employee Photo Upload in HRMS
Dispay employee pictures in Employee Self Service screen
Dispay employee pictures in Employee Self Service screen
Regards,
Hussein

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Hi all,
I am not able to view a single catalog (supplier, procurement or master) in CCM after clicking on edit catalog.
After clicking on "start" pushbutton, it is giving warning message "Error while editing Master catalog"
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Regards,
Vivek !!
Edited by: vivek kulkarni on May 26, 2009 12:18 PM

Hi Jason,
Thanks for reply and solution.....
but this problem is only for my user ID and not for all other user ID.
when we tried with other user IDs, all the catalogs are in green state and working fine. For my ID I am not able to view any catalog into edit catalog screen. When I am trying to search any catalog it is giving me warning message "Error in master catalog". When checked in SLG1 I got error as "catalog (catalog name) not found".
Is it related to any user setting or like that... as this is the issue with my individual ID.
Please suggest.
Thanks !
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Installation problem CCM 4.0(1)

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This problem is addressed in Cisco bug ID CSCed88931

How to add pictures in CCM for items in SRM_EXTRAXTED_CATLG

Hi guys (and girls of course),
Best wishes for 2007 for all of you.
I've got following issue I've been struggling with: I'm trying to add a picture to items in CCM, but for items coming from R3 (replicated to SRM). I want to use the standard PICTURE/URL field for this ('complex' data type)
(procedure for uploading R/3-materials is currently already working)
I've been checking out following BADI's:
<u>/CCM/IF_EX_CTLG_ENRICHMENT~ENRICH_ITEM</u>
I have found an example for implementing this in another thread and this seems to work for 'simple' characteristics, eg /CCM/CONTRACT_ID as mentioned in the example)
<u>IF_EX_BBP_CCM_CHAR_MAINT~VALUATE_PRODUCT</u>
for additional customer-characteristics this works fine, also for simple standard characteristics (eg /CCM/MPN) this works fine.
But in both cases i seem to be unable to fill the complex characteristic /CCM/PICTURE (subfield /CCM/URL). I tried to use the same syntax as in the CSV-load file (ie /CCM/PICTURE#/CCM/URL) but it's not working as i expect.
When i add this info manually to the field, the picture shows as expected. (But adding this info manually is not an option of course.)
Any thoughts or hints would be greatly appreciated.
Some additional information
SAP_ABA     700     0009     SAPKA70009
SAP_BASIS     700     0009     SAPKB70009
PI_BASIS     2005_1_700     0009     SAPKIPYJ79
ST-PI     2005_1_700     0001     SAPKITLQI1
SAP_BW     700     0009     SAPKW70009
SAP_AP     700     0006     SAPKNA7006
CCM     200_700     0005     SAPK-27005INCCM
SRM_PLUS     550     0006     SAPKIBK006
SRM_SERVER     550     0006     SAPKIBKT06

Hi ,
I was not active on SDN for some time hence did not see yr thread.
We had used SRM_EXTRACTED_CATALOG in our earlier project and managed to get pictures for all the items in shopping.
The path we took:
with the report BBP_CCM_TRANSFER_CATALOG get the SRM_EXTRACTED_CATALOG in CAT
map the relevant categories in SRM_EXTARCTED_CATALOG to /CCM/MASTER_CATALOG.
import all the picture JPEG files for all the items in the MIME of server
SE80->MIME repository -> drill down to BSP/SAP/BC/CCM (sorry i don't remember the exact path and I don' t have the system now) -> create yr own folder-> import all the JPEG files to this folder.
now derive a URL for each item in a format: http:
server name.domain name\services (sap\bc\bsp\cat\yr folder name\file name)
validate this URL in IE
it should derive the picture from the MIME of yr server and show you on screen
now go to mastrer catalog ->open the chara "image" for each item -> paste this url and type (JPEG) -> and save the item
this should give picture of each item when you are shopping in EBP as preview and in detail also
it's somewhat cubersome to paster those URLs but it's one time activity.
Helpful?
BR
Dinesh
reward if helps

Jabber registration issue on CCM 7.1.5

Hi Guys, I'd like to ask your valuable advice on the following:
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     cmterm-android_8.6.2v17.cop.sgn
     cmterm-android_8.6.2v17b.cop.sgn
     cmterm-android_9.0.1v24.cop.sgn
- we forced the phone (Samsung Galaxy S GTi9000) to install the following Jabber client (found on CCO together with the above device files for which it should be compatible):
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Unfortunately we had no luck and the phone gets always the 'timeout/check network config' error.
This is what you see on CCM side:
12/07/2012 10:51:44.332 CCM|SIPStationD(7,100,169,47), BOTTEST, 10.40.251.125:40916, primaryDN=5011, Registration profile error: Error: DB Config, sending registration reject and closing station|<CLID::CCMSG-Cluster><NID::10.40.11.23><CT::0,0,0,0.0><IP::><DEV::><LVL::Error><MASK::0020>
... we followed all the Cisco guidelines to create a suitable device configuration (the same worked like a charm on CCM 8.5).
I'll attach a CCM trace showing the above error (as you may have guesses, the phone name is 'BOTTEST')
Thanks a lot !
- Andrea

I've been having a real fun time trying to get Jabber for Android working as well. CUCM version 8.6.2 and Jabber 9.0.
The trick was to check the box for 'Use Fully Qualified Domain Name in SIP Requests' in the SIP profile you created for Android phones.
I was connecting to the CUCM, but then it would time out.
Thanks,
Richard

CUCM 8.6(2) - High CPU utilization - CCM process

Hello,
Process name ccm is peacking 91% of CPU utilization in one of Subscribers.
On cluster there are 1 Pub, 2 Subs, and 2 TFTP.
CCM service was already restart, and Subs reload, but problem remain.
We have checked and removed association with phones not registered, but problem remain.
Proc,PID,CPU,Status,SharedMem,Nice(Level)VmRSS,VMSize,VMData,ThreadCount,DataStackSize,PageFault
ccm,32687,90,SLEEPING,87380,0,426792,605276,468544,47,418345,744
VMware Installation:
        1 vCPU: Intel(R) Xeon(R) CPU E5-2643 0 @ 3.30GHz
        Disk 1: 80GB
        4096 Mbytes RAM
admin:show process name ccm
PID PPID   TID %CPU S COMMAND
32687     1 32687 0.0 S ccm
32687     1 19549 0.0 S ccm
32687     1 19570 0.0 S ccm
32687     1 19639 0.0 S ccm
32687     1 20057 0.0 S ccm
32687     1 20331 0.0 S ccm
32687     1 20332 0.0 S ccm
32687     1 20333 0.0 S ccm
32687     1 20354 0.0 S ccm
32687     1 20360 0.0 S ccm
32687     1 20361 0.0 S ccm
32687     1 23336 0.0 S ccm
32687     1 23337 0.0 S ccm
32687     1 23338 0.0 S ccm
32687     1 23339 1.0 S ccm
32687     1 23340 0.1 S ccm
32687     1 23341 0.2 S ccm
32687     1 23342 0.0 S ccm
32687     1 23349 0.0 S ccm
32687     1 23988 0.0 S ccm
32687     1 23989 21.6 S ccm
32687     1 23990 0.7 S ccm
32687     1 24013 0.0 S ccm
32687     1 24043 0.0 R ccm
32687     1 24044 0.0 S ccm
32687     1 24045 0.0 S ccm
32687     1 24046 0.0 S ccm
32687     1 24047 0.0 S ccm
32687     1 24048 0.7 R ccm
32687     1 24049 0.2 S ccm
32687     1 24050 0.1 R ccm
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32687     1 24052 0.0 S ccm
32687     1 24053 0.0 S ccm
32687     1 24054 0.0 S ccm
32687     1 24091 0.0 S ccm
32687     1 24092 0.0 S ccm
32687     1 24093 0.0 S ccm
32687     1 24181 0.0 S ccm
32687     1 24182 0.0 S ccm
32687     1 24192 0.0 S ccm
32687     1 24277 0.1 S ccm
32687     1 24278 0.0 S ccm
32687     1 24279 0.0 S ccm
32687     1 24280 0.0 S ccm
32687     1 24281 0.0 S ccm
32687     1 24282 0.0 S ccm
admin:
Are there any specific tests, or logs prior to isolate this issue?

Hi,
A few points:
> Use one of the recommended OVA templates
> Check if the spike is random or occurs at a specific time. If it occurs at a specific time it could be coinciding with something like DRS backup, CDR load, busy hours etc.
> Minimum set of logs needed for one such high CPU spike instance are:
Detailed ccm traces from all nodes
RisDC Perfmon logs
Proglogs
Also, capture the output of the following:
utils diagnose test
utils core active list
show process load
HTH
Manish

CME, Call forward to CUE from CCM IP phone

I want to call forward the call from CCM IP phone to CME ephone's voicemail which setup in CUE. works okay between CME ephones. configured voice service as follows but no luck. what did I missing to implement?
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service h450.2
no supplementary-service h450.3
-CCM4.1.3, configured H225 trunk. leave uncheck the MTP on the trunk device
-gatekeeper to connect between CCM and CME
-CME3.3, h323 to gatekeeper and sip to CUE
-CUE2.1
Thanks in advance,

It works by restart the CME router and have a question the sip-ua output. I have two media streams but the 2nd shows "STREAM_IDLE". I think this is for g729 connected to CCM via h323 gk. Can I get an explanation why?
CME#sh sip-ua calls
SIP UAC CALL INFO
Call 1
SIP Call ID : [email protected]
State of the call : STATE_ACTIVE (7)
Substate of the call : SUBSTATE_NONE (0)
Calling Number : 4083132006
Called Number : 4211
Bit Flags : 0x101A0030 0x100000 0x500
CC Call ID : 95
Source IP Address (Sig ): 10.253.66.254
Destn SIP Req Addr:Port : 10.253.66.2:5060
Destn SIP Resp Addr:Port: 10.253.66.2:5060
Destination Name :
Number of Media Streams : 2
Number of Active Streams: 1
RTP Fork Object : 0x0
Media Stream 1
State of the stream : STREAM_ACTIVE
Stream Call ID : 95
Stream Type : voice-only (0)
Negotiated Codec : g711ulaw (160 bytes)
Codec Payload Type : 0
Negotiated Dtmf-relay : inband-voice
Dtmf-relay Payload Type : 0
Media Source IP Addr:Port: 10.253.66.254:16998
Media Dest IP Addr:Port : 10.253.66.2:16904
Orig Media Dest IP Addr:Port : 0.0.0.0:0
Media Stream 2
State of the stream : STREAM_IDLE
Stream Call ID : -1
Stream Type : voice+dtmf (1)
Negotiated Codec : No Codec (0 bytes)
Codec Payload Type : 255 (None)
Negotiated Dtmf-relay : inband-voice
Dtmf-relay Payload Type : 0
Media Source IP Addr:Port: 10.253.66.254:17120
Media Dest IP Addr:Port : 0.0.0.0:0
Orig Media Dest IP Addr:Port : 0.0.0.0:0
Number of SIP User Agent Client(UAC) calls: 1
SIP UAS CALL INFO
Number of SIP User Agent Server(UAS) calls: 0
CME#sh sccp connections
sess_id conn_id stype mode codec ripaddr rport sport
1 2 xcode sendrecv g711u 10.253.66.254 2000 16518
1 1 xcode sendrecv g729 10.253.66.254 2000 17620
Total number of active session(s) 1, and connection(s) 2

/CCM/MINIMUM_QUANTITY[1]#/CCM/QUANTITY_VALUE

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