Jabber registration issue on CCM 7.1.5

Hi Guys, I'd like to ask your valuable advice on the following:
- we're running CCM 7.1.5(b)SU5
- we installed the following .cop files for Android support (we tried one after the other hoping to get around the problem):
     cmterm-android_8.6.2v17.cop.sgn
     cmterm-android_8.6.2v17b.cop.sgn
     cmterm-android_9.0.1v24.cop.sgn
- we forced the phone (Samsung Galaxy S GTi9000) to install the following Jabber client (found on CCO together with the above device files for which it should be compatible):
     Release 8.6(5) - Optimus-MR3-aligned.apk
Unfortunately we had no luck and the phone gets always the 'timeout/check network config' error.
This is what you see on CCM side:
12/07/2012 10:51:44.332 CCM|SIPStationD(7,100,169,47), BOTTEST, 10.40.251.125:40916, primaryDN=5011, Registration profile error: Error: DB Config, sending registration reject and closing station|<CLID::CCMSG-Cluster><NID::10.40.11.23><CT::0,0,0,0.0><IP::><DEV::><LVL::Error><MASK::0020>
... we followed all the Cisco guidelines to create a suitable device configuration (the same worked like a charm on CCM 8.5).
I'll attach a CCM trace showing the above error (as you may have guesses, the phone name is 'BOTTEST')
Thanks a lot !
- Andrea

I've been having a real fun time trying to get Jabber for Android working as well. CUCM version 8.6.2 and Jabber 9.0.
The trick was to check the box for 'Use Fully Qualified Domain Name in SIP Requests' in the SIP profile you created for Android phones.
I was connecting to the CUCM, but then it would time out.
Thanks,
Richard

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I have been facing issue with J4W registration and display error "no connection to server". Following is the version detail:-
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On-Premises login
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[rc\cert\utils\AltNameParserImpl.cpp(349)] [csf.cert.utils] [cert::AltNameParserImpl::verify] - Looking for match with 162.20.10.30
[rc\cert\utils\AltNameParserImpl.cpp(400)] [csf.cert.utils] [cert::AltNameParserImpl::verify] - No Match Found
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Attached is the log file and snapshot of IM&P.
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Nishant,
Sorry for the late reply. You may well have resolved this by now, if you have can I suggest that you update the post with the resolution so others may benefit.
Looking at the logs, I can see that Jabber is trying to login to the IMP server below, but its returning server unreachable error.
Signing into Presence Server. Server: 162.20.10.30, login mode: ON_PREM, result: 0
[IMPStackCap::Login::OnLoginError] - ****************************************************************
[IMPStackCap::Login::OnLoginError] - OnLoginError: (data=0) LERR_JABBER_UNREACHABLE <16>:
[IMPStackCap::Login::OnLoginError] - ****************************************************************
We will need to look at the IMP logs to know what is going on. Let me know if you still need help with this.

Regarding passport registration issues, I need to have a letter from you including both the old and new imei numbers. Could you please send me an email mentioning that I have changed the phones with the given imei numbers?

Regarding passport registration issues, I need to have a letter from you including both the old and new imei numbers. Could you please send me an email mentioning that I have changed the phones with the given imei numbers?

You're not addressing Apple here. This is a user-to-user technical support forum. If you want to contact Apple, use the Contact Us link at the bottom right of every page for information on how to do so.
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out put:
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LOG
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Enter the host name where Oracle iAS Infrastructure database is installed ? xxxxxxxxx2.com
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Enter Oracle E-Business SYSTEM database user password ? xxxxxxx
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Beginning to register instance password in Oracle Internet Directory.
Registration of instance password in Oracle Internet Directory completed successfully.
Beginning to test application registration in Oracle Internet Directory.
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Edited by: reddy1198 on Jul 8, 2011 2:36 PM

Please see if (The Single Sign-On server registration is invalid [ID 434752.1]) helps.
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9:38 PM Monday; April 28, 2008

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Hi
I have recently deploy expressway edge 8.1.1 with cucm 9.1.2 and cups 9.1.1.However,when I try to login via internet using jabber 9.7.2，it return error "username or password wrong".From the log in expressway-core，I can see the log below
(192.168.121.32 is the ip add of my cucm ,username is zhangzr)
2014-06-19T22:08:08+08:00 EXPC edgeconfigprovisioning UTCTime="2014-06-19 14:08:08,603" Module="network.http.edgeconfigprovisioning" Level="DEBUG" Action="Received" Request-url="https://192.168.121.32:8443/cucm-uds/clusterUser?username=zhangzr"
HTTPMSG:
|HTTP/1.1 200 OK
Date: Thu, 19 Jun 2014 14:08:08 GMT
X-Frame-Options: SAMEORIGIN
Content-Type: application/xml
Server:
<?xml version="1.0" encoding="UTF-8" standalone="yes"?><clusterUser uri="https://192.168.121.32:8443/cucm-uds/clusterUser?username=zhangzr" version="9.1.2"><result version="9.1.2" uri="https://192.168.121.32:8443/cucm-uds/user/zhangzr" found="true"/><homeCluster>192.168.121.32</homeCluster></clusterUser>
|
2014-06-19T22:08:08+08:00 EXPC edgeconfigprovisioning UTCTime="2014-06-19 14:08:08,604" Module="network.http.edgeconfigprovisioning" Level="DEBUG" Action="Send" Url="https://192.168.121.32:8443/cucm-uds/user/zhangzr/devices"
HTTPMSG:
|GET //192.168.121.32:8443/cucm-uds/user/zhangzr/devices HTTP/1.1
Authorization: <CONCEALED>
|
2014-06-19T22:08:08+08:00 EXPC ssh: Event="sshd" Module="openssh" Level="INFO" Detail="Allocated port 34882 for remote forward to localhost:8443" UTCTime="2014-06-19 14:08:08"
2014-06-19T22:08:08+08:00 EXPC ssh: Event="sshd" Module="openssh" Level="INFO" Detail="RSA+cert host key for IP address '192.168.121.31' not in list of known hosts." UTCTime="2014-06-19 14:08:08"
2014-06-19T22:08:08+08:00 EXPC ssh: Event="sshd" Module="openssh" Level="INFO" Detail="Authenticated to expe.gdhwater.com ([192.168.121.31]:2222)." UTCTime="2014-06-19 14:08:08"
2014-06-19T22:08:08+08:00 EXPC edgeconfigprovisioning UTCTime="2014-06-19 14:08:08,872" Module="network.http.edgeconfigprovisioning" Level="DEBUG" Action="Received" Request-url="https://192.168.121.32:8443/cucm-uds/user/zhangzr/devices"
HTTPMSG:
|HTTP/1.1 403 Forbidden
Set-Cookie: JSESSIONIDSSO=A2FB5364EB77D11136697ABAC436EE78; Path=/; Secure; HttpOnly
Set-Cookie: JSESSIONID=588E4DCBE1165A82680BFF3BDD6A865B; Path=/cucm-uds/; Secure; HttpOnly
Expires: Thu, 01 Jan 1970 07:00:00 CST
Server:
Cache-Control: private
Date: Thu, 19 Jun 2014 14:08:08 GMT
Content-Type: text/html;charset=utf-8
<html> <head> <title> Cisco System - Error report </title> <style type="text/css"> a { color: #316984; text-decoration: none; } a:hover { color: #316984; text-decoration: underline; } a:visted { color: #316984; text-decoration: none; } body { background-attachment: fixed; background-color: #ffffff; background-repeat: no-repeat; color: #316984; font-family: arial,helvetica,sans-serif; } #content { border: 1px solid #d6d7d6; font-size: 93.5%; margin: 0px 10% 30px 10%; } #content-header { background-color: #eeeeee; b
order-bottom: 1px solid #666666; color: #666666; font-size: 124.5%; padding: 5px 15px 5px 15px; } #copyright { font-size: 75%; margin: 0px 10% 0px 10%; padding: 3px 0px 0px 0px; text-align: right; } img { display: block; margin: 0px 0px 20px 0px; } #logo { margin: 30px 10% 0px 10%; } p { padding: 5px 15px 5px 15px; } pre { padding: 5px 15px 5px 30px; } </style> </head> <body> <div id="logo"> <img src="/ciscologo.gif" alt="Cisco Systems, Inc." /> </div> <div id="content"> <div id="content-header">HTTP Status 403 - Access to the requested resource has been denied </div> <p> <b> type: </b> Status report </p> <p> <b>message: </b> Access to the requested resource has been denied </p> <p> <b>description: </b> Access to the specified resource has been forbidden. </p> </div> </body></html>
|2014-06-19T22:08:08+08:00 EXPC edgeconfigprovisioning: Level="INFO" Detail="Failed to authenticate user against server" Username="zhangzr" Server="('https', '192.168.121.32', 8443)" Reason="<twisted.python.failure.Failure <type 'exceptions.Exception'>>" UTCTime="2014-06-19 14:08:08,874"
2014-06-19T22:08:08+08:00 EXPC edgeconfigprovisioning: Level="INFO" Detail="All attempts to authenticate user failed" Username="zhangzr" UTCTime="2014-06-19 14:08:08,875"
Anyone can see what is the problem from the log? Should we upload a jabber-config.xml for remote-access to cucm so that we can authenticate ?Or is there any other reason causing such problem?

Hi,
I have exactly the same issue running exactly the same CUCM and CUPS versions.
I am running Expressway 8.2 and Jabber Client 9.7.4.
My log files show the same as yours, but I don't see any incorrect username or password statements.
Internally the clients work fine, externally they seem to parse both Expressway servers and returning the cups and cucm internally addresses in the log files. And then the clients responds with "Cannot communicate with the server". Logging stops.
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So, Jabber doesn't even ring??
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HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

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sysax /: /usr/sbin/sconadm register -a -r /usr/lib/breg/data/RegistrationProfile.properties
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Authenticating user ...
Exception in thread "main" java.lang.reflect.UndeclaredThrowableException
at $Proxy1.getInstanceName(Unknown Source)
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at com.sun.cacao.agent.DispatchInterceptor.getClassLoaderFor(DispatchInterceptor.java:474)
at com.sun.cacao.agent.auth.impl.AccessControlInterceptor.getClassLoaderFor(AccessControlInterceptor.java:427)
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at java.security.AccessController.doPrivileged(Native Method)
at javax.management.remote.rmi.RMIConnectionImpl.getClassLoaderFor(RMIConnectionImpl.java:1303)
at javax.management.remote.rmi.RMIConnectionImpl.invoke(RMIConnectionImpl.java:766)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:294)
at sun.rmi.transport.Transport$1.run(Transport.java:153)
at java.security.AccessController.doPrivileged(Native Method)
at sun.rmi.transport.Transport.serviceCall(Transport.java:149)
at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:460)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:701)
at java.lang.Thread.run(Thread.java:595)
at sun.rmi.transport.StreamRemoteCall.exceptionReceivedFromServer(StreamRemoteCall.java:247)
at sun.rmi.transport.StreamRemoteCall.executeCall(StreamRemoteCall.java:223)
at sun.rmi.server.UnicastRef.invoke(UnicastRef.java:126)
at com.sun.jmx.remote.internal.PRef.invoke(Unknown Source)
at javax.management.remote.rmi.RMIConnectionImpl_Stub.invoke(Unknown Source)
at javax.management.remote.rmi.RMIConnector$RemoteMBeanServerConnection.invoke(RMIConnector.java:969)
at javax.management.MBeanServerInvocationHandler.invoke(MBeanServerInvocationHandler.java:201)
... 6 more
sysax /: cat /etc/release
Solaris 10 6/06 s10s_u2wos_09a SPARC
Copyright 2006 Sun Microsystems, Inc. All Rights Reserved.
Use is subject to license terms.
Assembled 09 June 2006
sysax /: cat /var/sadm/system/admin/CLUSTER
CLUSTER=SUNWCall
sysax /: java -version
java version "1.5.0_06"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_06-b05)
Java HotSpot(TM) Server VM (build 1.5.0_06-b05, mixed mode)
sysax /: smpatch get
patchpro.backout.directory - ""
patchpro.baseline.directory - /var/sadm/spool
patchpro.download.directory - /var/sadm/spool
patchpro.install.types - rebootafter:reconfigafter:standard
patchpro.patch.source - https://getupdates1.sun.com/
patchpro.patchset - current
patchpro.proxy.host - ""
patchpro.proxy.passwd **** ****
patchpro.proxy.port - 8080
patchpro.proxy.user - ""
sysax /: cat /usr/lib/breg/data/RegistrationProfile.properties
# CLI registration profile template version 1.0
# ******** WARNING ********
# This profile contains sensitive data: passwords and subscription
# keys. You should take care in how you handle it, ensuring that it
# is always adequately protected (mode 400 or 600, owned by root)
# and not stored on insecure file systems like those exported through
# standard NFS.
# Sun Online account information. A new account can be created by visiting
# http://updates.sun.com
userName=**************
password=***********
# Name (label) of this machine as you would like it to appear on the Sun Connection
# portal. If left blank hostname will be used
hostName=devdbs01
# Service Plan / contract number with Sun. For more information on this topic
# please visit http://www.sun.com/service/warrantiescontracts/ . NOTE - a
# subscription key is required to use the Sun Connection Portal.
subscriptionKey=***************
# Allow this host to be managed by the Sun Connection Portal. If set to true,
# a subscription key is required.
portalEnabled=true
# HTTPS proxy information needed to connect to Sun for registration and patch
# updates.
proxyHostName=
proxyPort=
proxyUserName=
proxyPassword=

The error message I received was from the Sun Update Connection GUI. Once the patches I attempted to apply failed.
sysax /tmp: ./suc.sh.2
$USER:
$LOGNAME: root
Sat Feb 24 13:37:07 CST 2007
sysax
smpatch get:
patchpro.backout.directory - ""
patchpro.baseline.directory - /var/sadm/spool
patchpro.download.directory - /var/sadm/spool
patchpro.install.types - rebootafter:reconfigafter:standard
patchpro.patch.source - https://getupdates1.sun.com/
patchpro.patchset - current
patchpro.proxy.host - ""
patchpro.proxy.passwd **** ****
patchpro.proxy.port - 8080
patchpro.proxy.user - ""
smpatch analyze:
119252-15 SunOS 5.10: System Administration Applications Patch
119081-25 SunOS 5.10: CD-ROM Install Boot Image Patch
124630-03 SunOS 5.10: System Administration Applications, Network and Core Libraries Patch
124188-02 SunOS 5.10: Trusted Solaris Attributes Patch
119315-07 SunOS 5.10: Solaris Management Applications Patch
121308-08 SunOS 5.10: Solaris Management Console Patch
119313-10 SunOS 5.10: WBEM Patch
119534-10 SunOS 5.10: Flash Archive Patch
119254-34 SunOS 5.10: Install and Patch Utilities Patch
119963-08 SunOS 5.10: Shared library patch for C++
120753-03 SunOS 5.10: Microtasking libraries (libmtsk) patch
123494-03 X11 6.6.2: fontconfig patch
119812-02 X11 6.6.2: Freetype patch
125014-02 SunOS 5.10: IP filter patch
120780-03 SunOS 5.10: ixgb patch
119764-05 SunOS 5.10 : ipmitool patch
124258-01 SunOS 5.10: ufs and nfs driver patch
124252-01 SunOS 5.10: nfssrv patch
120812-15 OpenGL 1.5: OpenGL Patch for Solaris
123839-04 SunOS 5.10: Fault Manager Patch
124204-04 SunOS 5.10: zfs patch
122911-02 SunOS 5.10: Apache 1.3 Patch
120543-08 SunOS 5.10: Apache 2 Patch
117463-04 SunOS 5.10: passwdutil Patch
118890-03 SunOS 5.10: llib-lc patch
125024-01 SunOS 5.10: basic audit reporting tool patch
123908-01 SunOS 5.10: ar patch
120887-06 SunOS 5.10: cdrw patch
119580-05 SunOS 5.10: libcpc Patch
124244-01 SunOS 5.10: /usr/bin/rm patch
119685-10 SunOS 5.10: svc.startd patch
124997-01 SunOS 5.10: /usr/bin/tip patch
121081-06 SunOS 5.10: Connected Customer Agents 1.1.0
120845-04 SunOS 5.10: auditd patch
124235-01 SunOS 5.10: libpam.so.1 patch
120050-05 SunOS 5.10: usermod patch
122525-03 SunOS 5.10: Sun Fire V445 patch
124614-01 SunOS 5.10: sconadm proxy: UnknownHostException
120986-10 SunOS 5.10: mkfs and newfs patch
125040-01 SunOS 5.10: /usr/lib/inet/in.mpathd patch
122517-03 SunOS 5.10: Sun Fire V215/V245 platmod patch
125035-01 SunOS 5.10: libinetsvc.so.1 patch
123334-04 SunOS 5.10: e1000g_transition patch
122660-07 SunOS 5.10: zones patch
119998-02 SunOS 5.10: arp, ip, ipsecah drivers patch
125026-01 SunOS 5.10: message queue patch
118371-08 SunOS 5.10: elfsign Patch
123328-01 SunOS 5.10: expr patch
123520-01 SunOS 5.10: basename & dirname patch
123915-01 SunOS 5.10: libcfgadm.so.1 patch
125018-02 SunOS 5.10: scsi_vhci driver patch
123912-02 SunOS 5.10: ppriv patch
118367-04 SunOS 5.10: csh Patch
125016-01 SunOS 5.10: audit and init patch
119824-02 SunOS 5.10: prstat patch
123910-01 SunOS 5.10: platform_sun4v.xml patch
122255-04 SunOS 5.10: etc/flash/precreation/caplib patch
123319-01 SunOS 5.10: sysacct patch
118557-07 SunOS 5.10: platform/sun4u/kernel/drv/sparcv9/su patch
123271-01 SunOS 5.10: iwscn patch
124922-02 SunOS 5.10: ld.so.1 patch
123301-01 SunOS 5.10: i2c_svc patch
124325-01 SunOS 5.10: rcm modules patch
121561-04 SunOS 5.10: keymap patch
124918-02 SunOS 5.10: devfsadm, devlinks, drvconfig patch
122032-04 SunOS 5.10: Update timezones patch
124916-03 SunOS 5.10: sd, ssd drivers patch
121002-03 SunOS 5.10: pax patch
123252-01 SunOS 5.10: platform/SUNW,Netra-T2000 patch
122412-01 SunOS 5.10: ipseckey patch
122408-01 SunOS 5.10: libmtmalloc patch
120473-02 SunOS 5.10: nss_compat patch
124254-02 SunOS 5.10: sockfs patch
124250-03 SunOS 5.10: rpcmod patch
122752-04 SunOS 5.10: FMA snmp patch
124999-01 SunOS 5.10: mc-us3 driver patch
125319-01 SunOS 5.10: rmc_comm patch
125028-02 SunOS 5.10: pcipsy patch
118879-02 SunOS 5.10: dhcp daemon patch
118815-05 SunOS 5.10: awk nawk patch
121286-04 SunOS 5.10: libfru.so.1 and libfrureg.so.1 patch
122363-02 SunOS 5.10: fru_container.conf and libfruaccess.so.1 patch
119974-07 SunOS 5.10: fp plug-in for cfgadm
120222-15 SunOS 5.10: Emulex-Sun LightPulse Fibre Channel Adapter driver
119130-33 SunOS 5.10: Sun Fibre Channel Device Drivers
120182-05 SunOS 5.10: Sun Fibre Channel Host Bus Adapter Library
120346-06 SunOS 5.10: Common Fibre Channel HBA API Library
124943-01 SunOS 5.10: SunFreeware gzip man pages patch
122675-01 SunOS 5.10 : SunFreeware samba man pages patch
123809-01 SunOS 5.10: rpcsec_gss patch
121239-02 SunOS 5.10: libgss patch
120719-02 SunOS 5.10 : SunFreeware gzip patch
118925-05 SunOS 5.10: unistd header file patch
124208-01 SunOS 5.10: Trusted Extensions header files patch
124280-01 SunOS 5.10: libkdb.so.1 patch
120469-05 SunOS 5.10: kerberos patch
121006-02 SunOS 5.10: libkadm5 and kadmind patch
124991-01 SunOS 5.10: llc2 driver patch
124286-01 SunOS 5.10: chkey core dump
123186-02 SunOS 5.10: NIS yp utilities patch
124987-01 SunOS 5.10: ldap_cachemgr patch
119470-10 SunOS 5.10: Sun Enterprise Network Array firmware and utilities
122404-01 SunOS 5.10: xntpd patch
124990-01 SunOS 5.10: Sun-Blade-100 libprtdiag_psr.so.1 patch
121944-02 SunOS 5.10: libpsvcpolicy and libpsvcpolicy_psr patch
122537-02 SunOS 5.10: libpiclenvmon.so.1 patch
123590-02 SunOS 5.10: PostgresSQL patch
120629-05 SunOS 5.10: libpool patch
124993-01 SunOS 5.10: in.ndpd patch
125011-01 SunOS 5.10: sendmail patch
125022-01 SunOS 5.10: usr/sbin/sar patch
122376-01 SunOS 5.10: prex patch
120068-03 SunOS 5.10: in.telnetd patch
124995-01 SunOS 5.10: ehci driver patch
121010-05 SunOS 5.10: rpc.metad patch
124256-01 SunOS 5.10: md_mirror patch
125075-01 SunOS 5.10: svc-volfs patch
125073-01 SunOS 5.10: vold patch
119555-04 SunOS 5.10: Software to support QLogic Ultra3 SCSI host bus adapters
119090-22 SunOS 5.10: Sun iSCSI Device Driver and Utilities
120272-06 SunOS 5.10: SMA patch
124463-02 SunOS sparc : cacao 2.0 patch 02
119213-11 NSS_NSPR_JSS 3.11.4: NSPR 4.6.4 / NSS 3.11.4 / JSS 4.2.4
118666-11 J2SE 5.0: update 11 patch (5.0u11)
118667-11 J2SE 5.0: update 11 patch (5.0u11), 64bit
122119-05 SunOS 5.10: Patch for Arabic Fonts
119703-08 SunOS 5.10: Patch for localeadm issues
123003-02 SunOS 5.10: dependency issue with SUNWopenssl-include
123630-01 SunOS 5.10: HTTP proxy settings patch
123005-05 SunOS 5.10: Basic Registration Update
123011-01 SunOS 5.10: BR desktop icon patch
119648-03 SunOS 5.10: vlan driver patch
118777-08 SunOS 5.10: Sun GigaSwift Ethernet 1.0 driver patch
121118-11 SunOS 5.10: Sun Update Connection System Client 1.0.9
118712-13 SunOS 5.10: Sun XVR-100 Graphics Accelerator Patch
120410-17 SunOS 5.10: Internet/Intranet Input Method Framework patch
121734-05 SunOS 5.10: patch to support addition of new UTF-8 locales
119810-03 SunOS 5.10: International Components for Unicode Patch
120099-07 APOC 1.2: Sun Java(tm) Desktop System Configuration Shared Libraries
119546-07 APOC 1.2: APOC Configuration Agent Patch
124393-02 CDE 1.6: Dtlogin smf patch
123611-02 X11 6.6.2: Trusted Extensions patch
119280-10 CDE 1.6: Runtime library patch for Solaris 10
119278-12 CDE 1.6: dtlogin patch
124405-01 CDE1.6: sdtfprop patch
124403-01 CDE1.6: dtstyle patch
124401-01 CDE1.6: dtpad patch
124399-01 CDE1.6: dtfile patch
125279-01 CDE1.6: dtsession patch
121977-02 CDE 1.6: dtlogin resources patch
124397-02 CDE1.6: libDtWidget patch
124395-01 CDE1.6: dtaction patch
119117-29 Evolution 1.4.6 patch
123938-01 GNOME 2.6.0: GNU Transport Layer Security Library Patch
119418-03 GNOME 2.6.0: Gnome On-screen Keyboard Patch
119414-13 GNOME 2.6.0: Gnome Accessibility Libraries Patch
119598-08 GNOME 2.6.0: Gnome Screen Reader and Magnifier Patch
120454-02 GNOME 2.6.0: Gnome Apoc GConf Adapter Patch
120460-10 GNOME 2.6.0: Gnome libs Patch
120284-04 GNOME 2.6.0: GNOME CORBA ORB and component framework
122212-17 GNOME 2.6.0: GNOME Desktop Patch
119410-05 GNOME 2.6.0: Gnome Applets Patch
119540-05 GNOME 2.6.0: Gnome Dtlogin configuration Patch
119548-07 GNOME 2.6.0: Gnome Multi-protocol instant messaging client Patch
123162-02 GNOME 2.6.0: Gnome Java Run Time Patch
120739-03 GNOME 2.6.0: GNOME PDF Viewer based on Xpdf
119368-05 GNOME 2.6.0: Printing Technology Patch
121606-02 GNOME 2.6.0: Python patch
120288-03 GNOME 2.6.0: Gnome terminal Patch
119906-08 Gnome 2.6.0: Virtual File System Framework patch
119538-10 GNOME 2.6.0: Window Manager Patch
119115-23 Mozilla 1.7 patch
122958-02 GNOME 2.6.0: RealPlayer media application
119903-02 OpenWindows 3.7.3: Xview Patch
119059-21 X11 6.6.2: Xsun patch
125045-01 X11 6.6.2: Xft patch
124457-01 X11 6.6.2: xdm patch
showrev -p
119788-07
120335-04
121081-05
121118-06
121118-08
121118-10
121453-02
122231-01
java -version:
java version "1.5.0_06"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_06-b05)
Java HotSpot(TM) Server VM (build 1.5.0_06-b05, mixed mode)
/etc/release:
Solaris 10 6/06 s10s_u2wos_09a SPARC
Copyright 2006 Sun Microsystems, Inc. All Rights Reserved.
Use is subject to license terms.
Assembled 09 June 2006
/var/sadm/system/admin/CLUSTER:
CLUSTER=SUNWCall
/usr/lib/cc-ccr/bin/ccr -g cns.assetid:
1917645754
patchsvr setup -l
Patch source URL: https://getupdates1.sun.com/
Cache location: /var/sadm/spool/patchsvr
sysax /tmp: ps -ef | grep cc
root 2006 2003 0 Feb 22 ? 0:17 /usr/lib/cc-cfw/platform/transport/bin/cctransport
root 2022 2017 0 Feb 22 ? 0:01 /usr/lib/cc-cfw/platform/fwagent/bin/ccfwagent
root 2003 1 0 Feb 22 ? 0:00 /bin/sh /usr/lib/cc-cfw/framework/lib/watchdog /usr/lib/cc-cfw/platform/transpo
root 2013 2010 0 Feb 22 ? 0:01 /usr/lib/cc-cfw/platform/ccragent/bin/ccccragent
root 2010 1 0 Feb 22 ? 0:00 /bin/sh /usr/lib/cc-cfw/framework/lib/watchdog /usr/lib/cc-cfw/platform/ccragen
root 2017 1 0 Feb 22 ? 0:00 /bin/sh /usr/lib/cc-cfw/framework/lib/watchdog /usr/lib/cc-cfw/platform/fwagent
noaccess 1898 1 0 Feb 22 ? 1:02 /usr/jdk/instances/jdk1.5.0/bin/java -server -XX:+BackgroundCompilation -Djava.
root 8884 5284 0 13:39:27 console 0:00 grep cc
sysax /tmp:

Retail Execution Application Device Registration Issues

Hello Community,
I am having issues registering the Retail Execution application with a user in CRM.
I am testing with an iOS device where I downloaded the application from the app store and an Android device where I got the APK from the SAP marketplace.
The guide I am following is the Administrator's Guide SAP Retail Execution 3.2.0.
There are a few issues i've come across which I think might be contributing to my devices not enrolling.
I've completed the setup of the environment till the point in the documentation for Data Change Notification where I need to create an RFC connection to the SMP server.
I entered the IP address for the SUP server with the port as 80. Is port 80 correct?
The username ive setup as supAdmin@Admin with the password.
When I test the connection I get a : Status HTTP Response 404 error.
Another issue I have is that in the documentation under the section enrolling a device using the Relay Server, all the fields are referring to SMP username, SMP Farm ID, SMP Activation code and so on. The connection details I have used in other apps are as follows:
Server : <ip of relay server>
Farm : Relay server Farm ID
Username : jcommerford@crm (CRM login ID @ security configuration - crm is my HTTPAuthentication security configuration I created in SUP)
password :
Port : 80 (relay server port)
URL suffix : leave blank
Domain : The new domain I created in SUP and where the Rex MBO is deployed.
So it isnt making sense as to what details need to go into here.
Lastly...
What is the absolute minimum setup of the CRM system and SUP to register a user through the relay server?
I would like to comment that I havnt performed the initial download of Master Data using DCN but didnt think this was needed to enrol a device. Other than that the guide was followed and configuration done according to it.
Let me know if anymore information is needed as I am very stressed to get this issue sorted out.
Thank you
Jared

Hello Jared
Has the registration worked without the Relay server setup? I would suggest you try that first.
I am assuming you already set the SM59 destinations for CRM to SMP and trusted RFC to corresponding ECC (but this is not necessarily the issue, because the registration is failing).
Please confirm that the RFC Destination is set as follows (use the supAdmin user on the Logon & Security page)
Check the security provider on SMP (your's may be different but I am using the following for POC and it works)
Could you please confirm if the REX package was deployed correctly on the SMP server by selecting the connection pools for both CRM and ECC for corresponding MBO's
Please post a log of the SMP server once you switch to direct registration to SMP (without relay server)
Thanks
Raza.

Zenworks 7 Linux Management Device Registration Issue

All,
Below is a detailed description of a resistration issue using Zenworks
Linux Management 7.
Hardware Configuration:
1- DSL Modem (Westell Model 2200)
1- DI 614+ 2.4 GHz Broadband Wireless Router (includes 4-5 ethernet
ports) with a IP address of 192.168.0.1
1- PC Server running Redhat SUSE Linux Enterprise Server 9 (has a static
IP address of 192.168.0.103). This machine is running the Zenworks 7
Linux Management Software and is able to sucessfully launch the Zenworks
7 Control Panel.
1- Redhat Linux Enterprise Server 3 on a completely different network
with a static IP address (207.44.142.56). This machine is running the
Zenworks Linux Management Agent install using the ./zlm-install -a
command.
Network Configuration:
The broadband DSL modem is connected directly to the WAN ethernet port on
the wireless router
The primary PC server running Redhat SUSE Linux Enterprise Server 9 has a
direct connection to one of the ethernet ports on the wireless broadboard
router with a private static IP address of 192.168.0.103 and has a public
IP of 70.22.107.168.
The DSL modem is has a direct connection to the telephone line.
The Redhat Linux Enterprise Server 3 is on a completely different network
with a IP of 207.44.142.56.
No firewalls are configured on the primary server and the wireless router
Port Forwarders are configured on the broadband wireless router as
follows:
zlm1
192.168.0.103
TCP 80/80
always
zlm2
192.168.0.103
TCP 443/443
always
zlm3
192.168.0.103
TCP 524/524
always
zlm4
192.168.0.103
TCP 1299/1299
always
zlm5
192.168.0.103
TCP 2544/2544
always
zlm6
192.168.0.103
TCP 5506/5506
always
zlm7
192.168.0.103
TCP 10389/10389
always
zlm8
192.168.0.103
TCP 10636/10636
always
Goal:
To successfully register the Redhat Linux Enterprise 3 server (i.e. the
managed device with IP 207.44.142.56) with the primary server
(192.168.0.103 SUSE Redhat Enterprise Server 9 machine) so it can be
viewed and managed from the Zenworks 7 Control panel.
Nature of Problem:
When attempting to register the managed device (207.44.142.56) with the
primary server (192.168.0.103) which resides inside of my Wireless Local
Area Network (WLAN) via the following command, it appears to fail. I'm
unable to view or configure this managed device inside of the Zenworks 7
Linux Management Control Panel. The following are 2 manual approaches
that I take to register the managed device and the results for each.
Register using private IP approach:
/opt/novell/zenworks/bin/rug sa https://192.168.0.103
Results: ERROR: Could not add 'https://192.168.0.103': Download failed:
(https://192.168.0.103/zenworks-registration/service.xml) Error:
ConnectFailure
Register using public IP approach:
/opt/novell/zenworks/bin/rug sa https://70.22.107.168
Results: ERROR: Could not add 'https://70.22.107.168': Download failed:
(https://70.22.107.168/zenworks-registration/service.xml) Error:
ConnectFailure
Regards,
Darrick Addison
Sr. Software Engineer/Consultant
ASC Technologies, LLC
Ph: 443.257.9116
Fax: 410.360.5570
E-mail: [email protected]
Web: www.asctllc.com

On Tue, 08 Nov 2005 02:37:16 GMT, [email protected] wrote:
> Below is a detailed description of a resistration issue using Zenworks
> Linux Management 7.
duplicate question - can I gently mention a point? Whilst we naturally
understand that you may need information/help in a hurry, asking the
same question in multiple forums dilutes the answers you get, and makes
more work for those of us who have to read them; it would help if you
could avoid this in future.
Many thanks
(c) Shaun Pond, stolen without permission ;-)
Marcus Breiden
Please change -- to - to mail me.
The content of this mail is my private and personal opinion.
http://www.edu-magic.net

Zenworks Linux Management Device Registration Issue

All,
Below is a detailed description of a resistration issue using Zenworks
Linux Management 7.
Hardware Configuration:
1- DSL Modem (Westell Model 2200)
1- DI 614+ 2.4 GHz Broadband Wireless Router (includes 4-5 ethernet
ports) with a IP address of 192.168.0.1
1- PC Server running Redhat SUSE Linux Enterprise Server 9 (has a static
IP address of 192.168.0.103). This machine is running the Zenworks 7
Linux Management Software and is able to sucessfully launch the Zenworks
7 Control Panel.
1- Redhat Linux Enterprise Server 3 on a completely different network
with a static IP address (207.44.142.56). This machine is running the
Zenworks Linux Management Agent install using the ./zlm-install -a
command.
Network Configuration:
The broadband DSL modem is connected directly to the WAN ethernet port on
the wireless router
The primary PC server running Redhat SUSE Linux Enterprise Server 9 has a
direct connection to one of the ethernet ports on the wireless broadboard
router with a private static IP address of 192.168.0.103 and has a public
IP of 70.22.107.168.
The DSL modem is has a direct connection to the telephone line.
The Redhat Linux Enterprise Server 3 is on a completely different network
with a IP of 207.44.142.56.
No firewalls are configured on the primary server and the wireless router
Port Forwarders are configured on the broadband wireless router as
follows:
zlm1
192.168.0.103
TCP 80/80
always
zlm2
192.168.0.103
TCP 443/443
always
zlm3
192.168.0.103
TCP 524/524
always
zlm4
192.168.0.103
TCP 1299/1299
always
zlm5
192.168.0.103
TCP 2544/2544
always
zlm6
192.168.0.103
TCP 5506/5506
always
zlm7
192.168.0.103
TCP 10389/10389
always
zlm8
192.168.0.103
TCP 10636/10636
always
Goal:
To successfully register the Redhat Linux Enterprise 3 server (i.e. the
managed device with IP 207.44.142.56) with the primary server
(192.168.0.103 SUSE Redhat Enterprise Server 9 machine) so it can be
viewed and managed from the Zenworks 7 Control panel.
Nature of Problem:
When attempting to register the managed device (207.44.142.56) with the
primary server (192.168.0.103) which resides inside of my Wireless Local
Area Network (WLAN) via the following command, it appears to fail. I'm
unable to view or configure this managed device inside of the Zenworks 7
Linux Management Control Panel. The following are 2 manual approaches
that I take to register the managed device and the results for each.
Register using private IP approach:
/opt/novell/zenworks/bin/rug sa https://192.168.0.103
Results: ERROR: Could not add 'https://192.168.0.103': Download failed:
(https://192.168.0.103/zenworks-registration/service.xml) Error:
ConnectFailure
Register using public IP approach:
/opt/novell/zenworks/bin/rug sa https://70.22.107.168
Results: ERROR: Could not add 'https://70.22.107.168': Download failed:
(https://70.22.107.168/zenworks-registration/service.xml) Error:
ConnectFailure
Regards,
Darrick Addison
Sr. Software Engineer/Consultant
ASC Technologies, LLC
Ph: 443.257.9116
Fax: 410.360.5570
E-mail: [email protected]
Web: www.asctllc.com

On Tue, 08 Nov 2005 02:40:58 GMT, [email protected] wrote:
> Below is a detailed description of a resistration issue using Zenworks
> Linux Management 7.
duplicate question - can I gently mention a point? Whilst we naturally
understand that you may need information/help in a hurry, asking the
same question in multiple forums dilutes the answers you get, and makes
more work for those of us who have to read them; it would help if you
could avoid this in future.
Many thanks
(c) Shaun Pond, stolen without permission ;-)
Marcus Breiden
Please change -- to - to mail me.
The content of this mail is my private and personal opinion.
http://www.edu-magic.net

Jabber registration issue on CCM 7.1.5

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