CCME 10.5 on 2921 with 8961 Phones with BLF-Speed-Dial issues

Hi
We have a setup for a customer who has few 8961 phones and for some reason, the BLF SD stops working after working for few days.
The last time I raised a TAC SR and was advised to reload the router and everything came back to normal for few days.
Any ideas what is that I am missing?
Regards

Duplicate...  See:
https://supportforums.cisco.com/discussion/12486256/ccme-105-2921-8961-phones-blf-speed-dial-issues

Similar Messages

  • How do I set up speed dial? My contacts ported over from my old phone, but the speed dial settings are gone.  I find nothing in the phone or in the manuals on how to set up speed dial.

    How do I set up speed dial?  My contacts ported over from my old phone, but the speed dial settings are gone.  I find nothing in the manual or online about speed dial.

    BToddP, I completely understand wanting to customize your phone the way you once had it on your old phone. Fear no longer, help has arrived! Please review this link for additional assistance: http://spr.ly/6588AEzw Let us know if you need any further assistance. Thanks!
    KristieQ_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • "Temp Fail" with BLF Speed Dial + Call Pickup

    Good day All,
    I am running CUCM version 8.6.2 and many IP Phones 7962G.
    I have a Manager configured with extension 1001 and his PA with extension 1002. Both extensions are configured in the same Call Pickup Group.
    On the PA IP Phone, the second button is configured as a BLF Speed Dial with Call Pickup for the Manager.
    When someone calls the Manager, she can see that the Manager Line is ringing but when she press the button in order to pick up that calls, she hear a busy tone and the IP Phone display a message that says "Temp Fail". I have checked every thing on both IP Phones and all seems to be correct. Am I missing something may be?
    When I changed the Manager Line from 1001 to 1003, in the same Call Pickup Group, thats works fine. She is able to pick up calls for 1003. But on the CUCM Server, there is no such difference between extension 1001 and 1003.
    Please advise.
    Warm regards,
    J. Kabundi.

    Which PickUp group they belong doesn't matter, don't need to be the same for the BLF PickUp Feature.
    But if they are in the same group as you mentioned: Can the pickup via the normal PickUp Softkey?
    If changing only the Number makes it working i think you may have a problem with the DNs/Partitions. Ever renamed the partition? Try deleting the manager DN, remove the unassigned number from your server, and add it again.
    If it still doesn't work... i would restart the whole server if possible.
    Regards,
    Sven

  • Has anyone else had problems with the lack of sensitivity with the screen?  The outter edges doesn't work some times, it's very annoying and I'm curious if it's just a defect with my phone or a wide spread issue.

    the edges of my iPhone 6 are not responding and I want to find out if it's a widespread issue or just a defect with my phone alone? iOS 8 I'm very disappointed

    Mine's fine. 
    Do the basic troubleshooting steps:  restart, reset, restore from backup, restore as new.  If those don't work, bring the phone to Apple for replacement. And if you put a screen protector on, take it off and see if that solves the problem.

  • 802.1x with alcatel phone with cisco acs 5.0

    Hi All, can any one  has done the implementation of 802.1x with alcatel phone where pc will be behind the phone and cisco switch ports are configured as trunk. Trunk native vlan is data vlan for pc and trunk carrying voice vlan.
    when trunk mode is enabled I can not configure 802.1x on trunk interface. does any one help me to get rid of this situation..
    Thanks

    Hi,
    Did you find any solution?. Did you tried with the command switchport voice vlan?.
    Regards,
    Mauricio

  • Why did my phone stop syncing with husband phone with calendars?

    My phone's calendar
    has stopped syncing with husbands, the settings appear to all be the same.

    Just an update; after an hour chatting with an Apple support person, I had to wipe my iPad & reload everything. Now it syncs fine, but it has taken way too long to reload everything. Note that iCloud or computer backups are all or nothing; you cannot do selective restores if you do not want to restore a lot of old stuff.

  • TS1398 Purchased new iPad and have no Internet access.  I purchased a plan for a hot spot but when I try to do any type of search it says not connected.  I have connectivity with my phone with the same carrier. Help

    I purchased a new iPad and bought a wireless plan with Verizon but can not get the settings to connect or look for a wifi connection.  I can connect to our house wifi but it will not connect on its own. Any help would be appreciated.

    Hello there, NapaJohn.
    The following Knowledge Base article provides some great steps and information that should prove useful on troubleshooting personal hotspot:
    iOS: Troubleshooting Personal Hotspot
    http://support.apple.com/kb/TS2756
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • Need help setting up an IP phone with the Westell 9100EM router

    I have an IP phone that I use for work - it's an old fashioned Axxess phone by InterTel but it works. I've had both DSL and cable service before, using a Netgear wireless router with the phone and never had an issue with the phone connecting to our office phone system. I just recently moved and have FIOS and chose not to hook up the Netgear, since the Westell does DHCP just fine.
    When I connect the phone, the phone is receiving an IP address from the router and I can see it's connected when I'm logged onto the router but it will not connect with our system. The phone runs through UDP port 5567 but connects usually with TCP port 5566. I can ping 5566 and get a reply. I can telnet our Remote IPC IP using 5566 and get a response but the phone times out after 60 seconds of not being able to connect.
    I have checked out this website and am guessing it has something to do with port forwarding. I tried to make some changes but I'm not sure I understand enough about how it's supposed to work to feel confident that I put the right information in the right places!
    I could really use a nudge in the right direction. The phone worked a few days ago on a DSL connection so I know the phone is working. Other users who work from home are not having issues with their IP phones so I've narrowed it down to the router. Both my computers are working on the system too.
    Thanks!
    Anne

    #1 http://i27.tinypic.com/2due29v.jpg
    At that screen in your router, change the Starting IP so that it is
    192.168.1.100
    #2 On the Axxess phone by InterTel, setup a static IP outside of that range.
    You can set any number that you want to BUT NOT: 0, 1, 100 to 255.
    #3 Here is/are guide(s) for that router (This is based upon the screen images seen so far)
    http://www.portforward.com/english/routers/port_forwarding/Actiontec/MI-424-WRv2/MI-424-WRv2index.htm
    ^^
    If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

  • Speed Dials on phones

    This is a silly question but when I set up speed dials on a 7970 in phone configuration in callmanager the speed dials don't show up on the phones, am I missing something? Thanks in advance

    Hi Efrain,
    Only if the Phone Button Template for the 7970 is set up as 1-Line and 7-Speed Dials. I'm not on site right now so I can't check but I don't think the default Button Template is set up as such. If not you will need to create a new Phone Button Template with the 1-Line 7-Speed Dial combination.
    Rob

  • I cant figure out why my HTC Droid DNA is no longer recognized by my computer when i hook it up with the USB cable that came with the phone.

    I used to be able to just plug in my phone with the USB cable to my Windows 7 computer and browse phone storage with no issues. Now my computer sees it as an android phone but when it tries to automatically install the drivers for my phone on the computer, i get an access denied error message. No option on the phone that i can see that allows me to mount phone as a usb drive. This used to work just fine with nothing more than just hooking up the cable. What gives??

        Let's get that access granted again, e_rock_b. The HTC DNA doesn't have a special USB Mass Storage Mode that needs to be turned on. Usually, it's as simple as connecting and browsing http://vz.to/1jktbZD as you mentioned. If your computer is no longer allowing that easy access, try the steps at http://vz.to/1jktvr6.
    JenniferH_VZW
    Follow us on Twitter www.twitter.com/vzwsupport

  • Why does only the USB cable that came with my phon...

    I recently acquired a Nokia Lumia Icon from Verizon.  I have a Lenovo Yoga Pro 2 computer running Windows 8.1 with the Windows Phone App for Desktop (WPA4D) installed.  I had a very difficult time getting my Icon to be seen by my computer when connecting it with one of the half dozen micro USB cables I have laying around.  WPA4D would not recognize it.  Then, I connected it using the USB cable that came with the phone, and WPA4D immediately recognized it.  Then I unplugged it and went back to a different cable - it was again not recognized.
    What is different about the USB cable that ships with the Nokia Lumia Icon?  If I want to order more, like from Monoprice, what do I order to get the same thing?  Why is Nokia (apparently) using some sort of proprietary cable??
    Thanks,
    Eric

    It is not proprietary.The charging/data cable for my GPS works.
    A lot of the cables are just for charging and that is all they are wired for and they don't even have the data pin. Full size USB cables are the same way.
    If I needed an extra I would get it from Nokia.

  • When I save photos or videos from my iPhone 4S to my PC they are all sideways.  Is there a way to prevent this from happening?  All are taking with the phone in portrait mode.

    When I save photos or videos from my iPhone 4S to my PC they are all sideways.  Is there a way to prevent this from happening?  All are taken with the phone in portrait mode.

    Shot videos ONLY in landscape. For photos choose what's you like. Maybe you have to rotate photos on PC. What's your operating system?

  • I have a macbook pro, and am trying to update my software. I recently bought an iphone 5, and my software is to out of date to sync my phone with itunes. I currently am running 10.5.8 and I need to update to atleast 10.6.8. Just wondering if I need to pur

    I have a macbook pro, and am trying to update my software. I recently bought an iphone 5, and my software is to out of date to sync my phone with itunes. I currently am running 10.5.8 and I need to update to atleast 10.6.8. Just wondering if I need to purchase it from apple or if there is an easy/free way to update it.

    you need to purchase it: http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard.  It is only on a disk, not in download form.

  • I have a new iPhone 5S.  While trying to learn about it, I accidentally recorded a voice memo with no content.  I cannot now figure out how to get rid of it.  There is a banner across the top of my phone with this memo which I don't want.  Help!

    I have a new iPhone 5S.  While trying to learn about it, I accidentally recorded a voice memo with no content.  I cannot now figure out how to get rid of it.  There is a banner across the top of my phone with this memo which I don't want.  I have deleted it from iTunes but cannot get it off the phone.  Help!

    The banner usually indicates that the memo is "Paused." If you go back into voice memos, touch the word "Done" beside the big red pause button, give it a name, then it will show in a list. Touch the memo in the list then touch the trash can icon that should appear.

  • Problems with IP Phones registration to CUCME on SG200-50P

    Problems with IP Phones registration to CUCME on SG200-50P
    System setup:
    - Router Cisco 2811 with IOS 12.4(24)T5 Advanced IP Services, CUCME 7.1, DHCP Server
       with HWIC-4ESW
    - Switches:
       - old - SLM224P
       - new - SG200-50P (SLM2048PT), OS v1.3.2.02
    - IP Phones 7911 and 7931, OS v8.4.2
    One VLAN (for desktops and IP Phones) and one IP subnet, no voice VLAN.
    Network diagram:
    C2811---HWIC-4ESW---SWITCH---IPPhones
    Problem description:
    1. In the old setup with SLM224P everything works fine.
       Connected phones almost immediately (1-2 sec. after power up) get ip address, configuration and registers to CUCME.
    2. When switch is changed to new SG200-50G:
       - ip phones get their ip address and tftp configuration very slowly - about 10-20 seconds
       - ip phones cant register to CUCME at all. On the router with SCCP debugging turned on there is no sing of registration attempt
       - after reconnecting the old SLM224P situation backs to normal
    Things that have been checked or tried without success:
    - ports speed and duplex auto, correct detection - although not tested with manual settings
    - CDP/LLDP on/off
    - smartport mode auto and most static settings, also with disabled smartport
    - power cycle / reset
    - spanning tree and port security settings
    - solutions from that post - https://supportforums.cisco.com/thread/2232161
    None of the above methods worked.
    The only action that allowed ip phones to register was changing smartport role to static IPPhone + Desktop.
    After that when phone was disconnected and then reconnected the problem exists again - no registration (IP Phone status DECEASED in CUCME). Same with power cycle/reset.
    Please advice.
    Thanks in advance.

    1 - You have created the voice vlan?
    Nope, flat network, one ip subnet (10 hosts and 10 phones)
    2 - Have you set a phone on an untagged access port for the voice vlan to see if it works?
    Yep, phones are connected to untagged access ports of the one and only vlan
    3 - Have you tried to set the auto voice vlan on the switch so it dynamically assigns the role for ip phone + desktop?
    Not sure about auto voice vlan setting, although there was no triggers to AVV - no static voice vlan, no CDP/VSDP advertisements of voice vlan.
    We've tested static and auto smartport roles (independently of auto voice vlan feature) with successful auto-detection.
    The switch was pretty much in default out-of-the-box config (beside management parameters).
    4 - When rebooting the switch, you did ensure to save the start up to running config?
    Yes, running to startup
    5 - Have you manually set spanning tree PORT FAST for the phone ports?
    No, we haven't tested that. But portfast should be set automatically for the desktop and ip phone smartport roles.

Maybe you are looking for

  • MIRO related

    Hi Experts WHile doing MIRO the baseline date field becomes blank after the date has been input and is asking for the date to be input and again it vanishes. Kindly help. Regards

  • Error message when launching Automator - wrong version

    Clicking on Automator results in a popup error message saying I can't use this version of Automator with this version of OS X. It appears I have version 2.0.4 of Automator, dated by in August of 2009. My Operating System is 10.6.6 running on a fairly

  • Java Aplications with Oracle XE

    ok, I need to conect a java aplication with a oracle db XE, so I was researching how could do that. them I downloaded a file JDBC14.jar but I don`t understand how continue? but you have another form to conect this, I will be thanks with you in advanc

  • Wwv_flow.accept error

    hello, i Have a problem when i am importing to my application. it gives me this error, after when i click the button import: 404 Not found The requested URL /pls/xxxx/wwv_flow.accept was not found on this server. Any help please? Samm.

  • ODP Proxy Authentication

    I am trying to use Proxy authentication through the latest version of ODP. I am able to connect but I cannot gain access to the roles available on the Proxy user. Please help determine how this is supposed to work. I have a schema owner, owner1, that