"Temp Fail" with BLF Speed Dial + Call Pickup

Good day All,
I am running CUCM version 8.6.2 and many IP Phones 7962G.
I have a Manager configured with extension 1001 and his PA with extension 1002. Both extensions are configured in the same Call Pickup Group.
On the PA IP Phone, the second button is configured as a BLF Speed Dial with Call Pickup for the Manager.
When someone calls the Manager, she can see that the Manager Line is ringing but when she press the button in order to pick up that calls, she hear a busy tone and the IP Phone display a message that says "Temp Fail". I have checked every thing on both IP Phones and all seems to be correct. Am I missing something may be?
When I changed the Manager Line from 1001 to 1003, in the same Call Pickup Group, thats works fine. She is able to pick up calls for 1003. But on the CUCM Server, there is no such difference between extension 1001 and 1003.
Please advise.
Warm regards,
J. Kabundi.

Which PickUp group they belong doesn't matter, don't need to be the same for the BLF PickUp Feature.
But if they are in the same group as you mentioned: Can the pickup via the normal PickUp Softkey?
If changing only the Number makes it working i think you may have a problem with the DNs/Partitions. Ever renamed the partition? Try deleting the manager DN, remove the unassigned number from your server, and add it again.
If it still doesn't work... i would restart the whole server if possible.
Regards,
Sven

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