CCMS issue

We use SAP Solution Manager 4.0, SPS 13 for System Monitoring of almost 100 systems.
We configured SOLMAN as CEN system and activated the CCMSPING with –push option.
For almost the 2/3 of the systems we configured SAPCCM4X agents.
Our current problem is a performance issue in tcode DSWP. When we try to enter into one of the solutions there (by pressing on it) we get the following warning:
Determining warning messages from CCMS
It tooks a while and then it is possible to access  the desired solution.
My important question is of course:
How can this issue be solved?
Is there some techniques to analyse and change the problem
How can I prove whether all the agents work in push mode and that we do not use standard CCMS methods that can cause the RFC load? 
Thank you very much for any helpful information
Regards
Thom

Check Note 1106823 - Performance improvement when creating an issue
Note 1128496 - Performance of expansion of Services in Service Plan

Similar Messages

  • CCMS issue: "Determining warning messages from CCMS"

    Hi!
    We have a performance problem by accessing of solution in tcode DSWP.
    We retrieve the warning: "Determining warning messages from CCMS"
    In order to solve or analyse this problem I have the following questions:
    1) How collects CEN the data from satelite systems?
    1a)  how? -->  RFC, etc.
    1b) mode? --> Push, Pull, etc.
    2) How the data will be transfered from CEN to tcode DSWP?
    Any helpful information will be appreciated.
    regards
    Thom

    Hi Thom,
    Have you already installed CCMS agents, the will speed up communication? That's definitely required in your situation with many systems connected to SolMan.
    See [http://service.sap.com/monitoring|http://service.sap.com/monitoring]
    You can also check CPU, Memory, as recommended by Afi, but I expect that this will not be the bottleneck.
    Response times depend on the number of connect systems, number of activated monitoring objects (MTE nodes), number of server, instances.
    If you are not satisfied with performance, I would recommend to open a customer message on component SV-SMG-OP or SV-SMG-MON-SYS.
    Best regards,
    Ruediger

  • CCMS - issue configuring new IDoc monitor template

    Hi,
    we wan´t to create a new CCMS IDoc monitortemplate in our central ALE configuration system and define all relevant remote SAP System and transport the complete template to the Solution Manager System.
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    Edited by: Gordon Breuer on Jul 30, 2009 2:28 PM

    Hi,
    check this links:
    http://help.sap.com/saphelp_nw04s/helpdata/en/9d/df1241c738f423e10000000a155106/frameset.htm
    https://www.sdn.sap.com/irj/sdn/forums
    Regards,
    Spandan

  • Ccm.config issue - cluster

    <pre>Hi there,
    XI 3.1 , Linux
    We have a very strange situation.
    We built a cluster for two servers bo1 and bo2 - they had SIA nodes called SIA1 and SIA2 respectively
    A week or two ago, the BO repository became corrupted and we had to re-initalise it
    This meant re-building the cluster. This necessitated the creatiion of a new SIA node for bo2 called SIAII (not my idea!!)
    We did this using cmsdbsetup
    This appeared to work and we appeared to have a working cluster
    We noticed yesterday that a scheduled webi doc created on bo1 that was to run every 15 minutes was intermittently failing - about 3 out of 10 instances failed.
    When we dug deeper, we were able to establish that the webi doc failed when the request was passed to bo2 - indeed it appeared to bring down the wireportserver.exe (both of them)
    We re-checked the cluster via cmsdbsetup and everything looked fine.
    Then we checked the ccm.config for bo1 and bo2 and things look a little strange. I believe a colleague may edited ccm.config incorrectly - there were 2 sets of entries in ccm.config for bo2 - one for SIA2 and another for SIAII. Perhaps the wrong one was removed/edited
    Below is the comparsion of the 2 ccm.config files (bo2 on the left; bo1 on the right)
    Neither have anything ins CLUSTER_NAMESERVER=""  - is this correct
    MYSQLHOSTNAME is incorrect on both
    CMSCLUSTER="no"  ?
    On bo2 the node name is  SIANODENAME="SIA2"
    We looked at the registry entries and we can see entries for the old SIA...
    Real question here is whether the ccm.config is accessed when one member of the cluster passed a report request to the other cluster member - would this be our issue?
    SERVICENAME_AUDIT="BOE120_AUDIT"                                SERVICENAME_AUDIT="BOE120_AUDIT"
    NAMESERVER="bo2"                                              | NAMESERVER="bo1"
    DBTYPE="MySQL"                                                  DBTYPE="MySQL"
    INSTALLTYPE="new"                                               INSTALLTYPE="new"
    REINIT="yes"                                                    REINIT="yes"
    BOBJEVERSION="12.0"                                             BOBJEVERSION="12.0"
    SHUTDOWNPORT="8005"                                             SHUTDOWNPORT="8005"
    REGFILE="/home/BOXI/bobje/data/.bobj"                           REGFILE="/home/BOXI/bobje/data/.bobj"
    DBTYPE_AUDIT="MySQL"                                            DBTYPE_AUDIT="MySQL"
    CLUSTER_NAMESERVER=""                                           CLUSTER_NAMESERVER=""
    CONNECTORPORT="8080"                                            CONNECTORPORT="8080"
    SIAPORTNUMBER="6410"                                            SIAPORTNUMBER="6410"
    BOBJELANG="en"                                                  BOBJELANG="en"
    BOBJELICENSEKEY="XXXX-xxxxxx-xxxxxxxxx-xxxx"                    BOBJELICENSEKEY="XXXX-xxxxxx-xxxxxxxxx-xxxx"
    MYSQLHOSTNAME="127.0.0.1"                                       MYSQLHOSTNAME="127.0.0.1"
    PRODUCTID_NAME="BusinessObjects"                                PRODUCTID_NAME="BusinessObjects"
    PRODUCTID_VER="12.1"                                            PRODUCTID_VER="12.1"
    LOCALNAMESERVER="bo2"                                         | LOCALNAMESERVER="bo1"
    PIDDIR="/home/BOXI/bobje/serverpids"                            PIDDIR="/home/BOXI/bobje/serverpids"
    CMSCLUSTER="no"                                                 CMSCLUSTER="no"
    REDIRECTPORT="8443"                                             REDIRECTPORT="8443"
    SIANODENAME="SIA2"                                            | SIANODENAME="SIA"
    DEFAULT_NAMESERVER="bo2"                                      | DEFAULT_NAMESERVER="bo1"
    INSTALL_DIR="/home/BOXI/bobje/"                                 INSTALL_DIR="/home/BOXI/bobje/"
    BOBJEUSERNAME="toronto1"                                        BOBJEUSERNAME="toronto1"
    CMSNAMESERVER="bo2"                                           | CMSNAMESERVER="bo1"
    DATABASEUID="toronto1"                                          DATABASEUID="toronto1"
    INSTALLMYSQL="yes"                                              INSTALLMYSQL="yes"
    BOBJEDIR="/home/BOXI/bobje/"                                    BOBJEDIR="/home/BOXI/bobje/"
    BOBJEINSTALLLOCAL="system"                                      BOBJEINSTALLLOCAL="system"
    SERVICENAME="BOE120"                                            SERVICENAME="BOE120"
    CMSPORTNUMBER="6400"                                            CMSPORTNUMBER="6400"
    CLUSTERPORTNUMBER="6400"                                        CLUSTERPORTNUMBER="6400"
    SERVICEPORT="3306"                                              SERVICEPORT="3306"
    SERVICEPORT_AUDIT="3306"                                        SERVICEPORT_AUDIT="3306"
    MYSQLHOSTNAME_AUDIT="127.0.0.1"                                 MYSQLHOSTNAME_AUDIT="127.0.0.1"
    SIAIILAUNCH='"/home/BOXI/bobje/enterprise120/generic/bobjrest | SIALAUNCH='"/home/BOXI/bobje/enterprise120/generic/bobjrestar
    </pre>
    Edited by: jemstar on Jun 25, 2009 12:42 PM

    <pre>The logs are attached below - might be a registry related issue??
    ceserver.cpp:968:virtual bool CDZServer::onInitialize(): TraceLog message 1
    2009/06/25 10:40:42.468|>>|E| |16511|1137466256| |||||||||||||||**ERROR:ceserver:invalid entry General\Directories\Config in registry [ceserver.cpp;968]
    SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 2
    2009/06/25 10:41:40.613|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
    SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 3
    2009/06/25 10:41:40.613|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
    SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 4
    2009/06/25 10:41:40.850|>>|E| |16511|1199270800| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
    SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 5
    2009/06/25 10:41:40.850|>>|E| |16511|1199270800| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
    SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 6
    2009/06/25 10:47:06.844|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
    SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 7
    2009/06/25 10:47:06.844|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
    SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 8
    2009/06/25 10:47:39.350|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
    SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 9
    2009/06/25 10:47:39.350|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
    SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 10
    2009/06/25 10:48:30.154|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
    SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 11
    2009/06/25 10:48:30.154|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
    SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 12
    2009/06/25 10:51:39.548|>>|E| |16511|1176263568| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
    SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 13
    2009/06/25 10:51:39.548|>>|E| |16511|1176263568| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
    SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 14
    2009/06/25 10:54:22.550|>>|E| |16511|1198218128| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
    SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 15
    2009/06/25 10:54:22.550|>>|E| |16511|1198218128| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
    SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 16
    2009/06/25 10:55:55.728|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
    SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 17
    2009/06/25 10:55:55.728|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
    SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 18
    2009/06/25 10:56:44.085|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
    SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 19
    2009/06/25 10:56:44.085|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
    SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 20
    2009/06/25 10:59:11.076|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
    SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 21
    2009/06/25 10:59:11.076|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
    SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 22
    2009/06/25 11:01:11.492|>>|E| |16511|1199270800| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
    SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 23
    2009/06/25 11:01:11.492|>>|E| |16511|1199270800| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
    SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 24
    2009/06/25 11:06:19.005|>>|E| |16511|1176263568| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
    SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 25
    2009/06/25 11:06:19.005|>>|E| |16511|1176263568| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
    SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 26
    2009/06/25 11:11:12.031|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
    SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 27
    2009/06/25 11:11:12.031|>>|E| |16511|1170385808| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
    kc3xmlGenericParser.cpp:389:bool Cube::XmlTools::ValueTypedConstant::Validate(const Cube::XmlTools::ic3TokenTranslator*): TraceLog message 28
    2009/06/25 11:14:01.242|>>|E| |16511|1170385808| |||||||||||||||**ERROR:C3_GenericParser:ValueTypedConstant::Validate - Client - Invalid value : B95ED5004B624ADF927180432D8E2018 [kc3xmlGenericParser.cpp;389]
    kc3cdbdataprovider.cpp:3641:virtual BOResult cdbDataProvider::SetQuerySpec(const ibo_ptr<iboUnknown>&): TraceLog message 29
    2009/06/25 11:14:01.250|>>|E| |16511|1170385808| |||||||||||||||**ERROR:C3_Dataprovider:QuerySpec Validate failed ! [kc3cdbdataprovider.cpp;3641]
    kdgDocument.cpp:10587:void dgDocument::Check(bool, const char*, bool) const: TraceLog message 30
    2009/06/25 11:14:01.250|>>|E| |16511|1170385808| |||||||||||||||**ERROR:dgDocument:An internal error occured while dgDocument is calling pDataProvider->SetQuerySpec(pQuerySpec) [kdgDocument.cpp;10587]
    kdgDocumentEx.cpp:1589:virtual BOResult dgDocument::SetQueryMDP(const bo_wstring&, const ibo_ptr<iboUnknown>&, std::ostream&, std::ostream*): TraceLog message 31
    2009/06/25 11:14:01.251|>=|E|X|16511|1170385808| |||||||||||||||Uncaught Exception in SilentScope: dgDocumentEx:SetQueryMDP: 0.009
    kdgDocument.cpp:4342:BOResult dgDocument::SetQueryMDP(const dgCommandParser::DPCOMMAND&, std::ostream&): TraceLog message 32
    2009/06/25 11:14:01.251|>=|E|X|16511|1170385808| |||||||||||||||Uncaught Exception in SilentScope: dgDocument:SetQueryMDP: 0.009
    kdgDocument.cpp:4020:void dgDocument::UpdateQueryMDP(const dgCommandParser::DPCOMMAND&, std::ostream&): TraceLog message 33
    2009/06/25 11:14:01.251|>=|E|X|16511|1170385808| |||||||||||||||Uncaught Exception in SilentScope: dgDocument:UpdateQueryMDP: 0.009
    kdgDocument.cpp:1649:virtual BOResult dgDocument::ProcessDPCommands(std::istream&, bool, std::ostream&): TraceLog message 34
    2009/06/25 11:14:01.251|>=|E|X|16511|1170385808| |||||||||||||||Uncaught Exception in SilentScope: dgDocument:ProcessDPCommands: 0.01
    SystemHelpers.cpp:532:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 35
    2009/06/25 11:32:27.546|>>|E| |16511|1199270800| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:532: unable to resolve the USER_DOCUMENTS variable
    SystemHelpers.cpp:540:static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&): TraceLog message 36
    2009/06/25 11:32:27.547|>>|E| |16511|1199270800| |||||||||||||||in static bo_utf8string Helpers::Registry::expandUserDocumentDir(bo_utf8string&) at SystemHelpers.cpp:540: unable to resolve the USER_PROFILE_APP_DIR variable
    </pre>

  • CCMS Agent Issue in Central Monitoring System

    Dear Guru's,
    We are configuring the CCMS Agent in our landscape, while registering the CCMS Agent we're facing some issue.
    CEN system - Only ABAP Stack - ECC 6.0 Ehp3
    Target System - Double stack (ABAP + JAVA, Netweaver 2004s)
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    RFC in Dual-stack System :
    SAP.CCMS.J2EE.SID - its working
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    its throwing Error opening an RFC connection - SAPCCMSR.HOSTNAME.00
    Could you please suggest, what we're missing.
    regards,
    Guna

    Hi,
    Thanks for your reply.
    What your said was rite, but I'm unable to get J2EE (Java Stack) alert information in RZ20 of the same system, coz., its dual stack system. If we don't have any issue in Java means it should be updated in RZ20 of the same system.
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    RZ20 -> CCMS monitor sets -> SAP J2EE Monitor Template -> All Systems -> SID -> J2EE Engines, J2EE Applications, J2EE Log files... these are not updating here.
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    regards,
    Guna

  • CCM 3.3(3) and RTMT issues

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    So like it can't access data on this server, but this happens when you RTMT locally on the subscriber or remotely with IE over web. You can view all performance counters fine in RTMT on this server, it's just the cluster info window and RTMT version info, and processor summary window.
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    CCM 3.3(3)sr4a
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    you can goto the subscriber that is not seeming to report back all properties then perform the following:
    open PERFMON and setup counters to view your statistics for the properties in question there.
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    if perfmon cannot see the counters then i'd look into the perfmon counters on that system. (this is what RTMT uses)

  • CCM Publisher issue

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  • CCM 4.1 IPMA Issue

    I have a cluster CCM 4.1 and i have One HQ site and 4 Remote Branch i have a IPMA configured in all sites and it's working fine except one site.
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    Please Can some one help me.
    Thanks

    It usually comes down to CSS and partition issues. Perhaps on the site that doesn't work something is different on that aspect.
    Sent from Cisco Technical Support iPhone App

  • CCMS: CEN configuration - Registration Failed due to RFC  : Issue Resolved.

    Hi There!
    I was trying for CEN-CCMS setup and I was bale to connect my other systems to the CEN, infact I was able to connect all the system, but somehow my DEV box is detached from the CEN box. When I try to run sapccmsr -R -j2ee pf= to register with CEN, at the end of  when I enter the details of "csmreg" user of CEN, throws the following error.
    INFO: Updated saprfc.ini in agent work directory /usr/sap/ccms/DEV_02/sapccmsr
    ERROR: Registration failed: Can't get version of DEV. RfcRc = 2, C_CALL_FAILED
    RFC Error Info for SALS_MS_GET_LOCAL_MS_INFO
    message:
    status:  EXCEPTION C_CALL_FAILED RAISED
    intstat:
    INFO: dsr: dsrlib unloaded.
    EXITING with code 1
    Illegal instruction (core dumped}
    In SM59, the TCP/IP rfc name with those program ID throws error. "Error when opening RFC connection". If I creadted the Program-ID in VA, then SM59 will pass the test connection, but its not the resolution, the DEV box is still detached from CEN.
    I redo the configuration with new CSMCONF too
    If I check the "monitored Remote System/RZ21 on CEN, it throws:
    > Connection test to destination DEV_CCMS_COLLECT terminated with ERRORS
    > Error when calling the underlying C function (function 'SALS_MS_GET_L..
    I followed the SAP's monitoring guide for NW04s-SP-13
    PI-7.0, SP-14
    Thanks anyways
    vipin
    Issue Resolved.
    Edited by: Vipin Sagar on Jul 22, 2008 4:08 AM

    Hi All,
    can any one share the solution for the above error.
    I am getting the same error for one of the systems. other systems are working fine.
    Thanks and regards,
    Sunny

  • CCMS Agent registeration issue in Satellite system

    Hi
    I am doing CCMS alert configuration for my ECC system. Solution Manager is the system we are using for alert monitoring and ECC is Satellite system. I have created the CSMREG user in solman system also successfully placed the generated agent file in satellite system. When I trying to register the SAPCCM4X  agent, it is giving the following error :
    INFO: trying to register service SAPCCM4X.00 at Windows Service Control Manager
          starttype of service:             manual/[auto] : auto
          DomainName\UserName  or [<LocalSystem account>] : itlinfosys\e01adm
          password                            : ************OpenSCManager failed...
    ERROR: service registration failed
    HINT: Windows Service Manager may be locked.
          Close "Services" window and try again.
    INFO: Updated config file D:\usr\sap\E01\DVEBMGS00\log\sapccm4x\csmconf.
    EXITING with code 1
    Can you please help me on this issue.
    Regards,
    Mounika

    Hello,
    When you start the command prompt do as , Start -> Programs - Accessories -> right click on Command prompt, select either Run as and give administrator user / select Run as Administrator
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  • CCMS agent - segment name issue

    Hello,
    Does anybody know where the CCMS agents get their segment name (visible in RZ21 transaction) ?
    I have a problem with one of my agent that doesn't have the right segment name and it's causing a lot of other problems.
    If someone has any idea on this, it would help me a lot.
    Thank you very much

    Rouger,
    I am not sure whether i understand your issue.But anyway try these steps to register and unregister the ccms agents...Please explain next time if doesn't works.
    ABAP -- sapccms4x agent
    Registering the agent -
    >   sapccm4x -R -f /usr/sap/SID/ccms/log/sapccm4x/csmconf pf=/sapmnt/SID/profile/SID_DVEBMGS00_hostname
    starting the agent -
    >   sapccm4x -DCCMS pf=/sapmnt/SID/profile/SID_DVEBMGS00_hostname
    status of the agent -
    >   sapccm4x -status pf=/sapmnt/SID/profile/SID_DVEBMGS00_hostname
    unregistering the agent -
    >   sapccm4x -U pf=/sapmnt/SID/profile/SID_DVEBMGS00_hostname
    Java -- sapccmsr agent
    sapccmsr -DCCMS -j2ee pf=/usr/sap/SID/SYS/profile/SID_DVEBMGS00_hostname
    sapccmsr pf=/usr/sap/SID/SYS/profile/SID_DVEBMGS00_hostname -j2ee -initshm
    ( To clear shared memory )
    Try this SAP Note 883361 - CCMS Agent does not start
    Hope this will help you.
    Thanks
    Kalyan
    Pls reward if answer is helpful.

  • RFC issue with TREX CCMS monitoring

    Hello,
    I have a TREX 7.10 instance (running on a Windows Server) and a SAP Solution Manager System 7.01 (on Unix Server) which is used as central CCMS monitoring system.
    I have configured CCMS Monitoring for TREX according to the pdf document that is attached to SAP note 897226 ('Monitoring TREX with CCMS. Alerting seems to work, the autoreaction method that I defined for e.g. unavailabitlity of TREX processes is triggered when I test it.
    In SolMan system, transaction RZ21, agents for remote systems,  I see that the agent for the TREX instance is in status 'Online'.
    But when I highlight this agent and click on the button 'Test Connection' I get  'Error when opening an RFC connection'.
    In TA SM59 of SolMan system I am doing connection check for the two TCP/IP RFC destination related with that TREX instance
    N3STAT.<hostname>.<Nr>   and
    SAPCCMSR.<hostname>.<Nr>
    For both I get the error 'program <hostname>.n3stat.<Nr> not registered' respectively 'program <hostname>.sapccmsr.<Nr> not registered'
    I am a little bit confused how to fix this. Can somebody help ?

    In the meantime I could solve the issue.
    The solution is that the registration command on TREX host had wrong parameters.
    I only have a pure TREX instance, no ABAP instance, no Java instance on the same host.
    In this case you have to register your agent at central SolMan system this way:
    sapccmsr -R pf=
    Don´t use the -j2ee parameter if you don´t have a java instance there.
    Please see the screenshot and the legend under:
    http://help.sap.com/saphelp_nw70ehp2/helpdata/en/e2/eff640fa4b8631e10000000a1550b0/frameset.htm

  • Search issue in CCM

    Hi,
    I need help on searching catalog items when end user creating shopping cart and connect to CCM.
    We have one procurement catalog, shared by 3 different companies, and I created different view for each company. In each view I defined rule to include items in the view by different value of a specific characteristic. By doing this, each company only sees items assigned to their own view.
    There are few vendors providing products to all three companies, but they have different vendor code in different company. Therefore when we create 3 supplier catalogs for same vendor with different vendor code, and use the specific characteristic I mentioned above to indicate which company it belongs to, although the other information of the items are all same. This works well and the users from each company only see items assigning to their own company view when they connect to internal catalog from SRM.
    However, today I got issue from end user from one of the 3 companies. When the user search item with key word, the system listed items from common vendors not from her own company, but also other 2 companies, which means, the same item displays in the list 3 times. But it does not happen to users in other two companies.
    I have checked the views and the rules, they are all same as before. I also tried to re-run the rules and publish the procurement catalog again, it also does not solve the issue.
    I don't have any clue now. Anybody can help me? Many thanks!!
    Thanks and Regards,
    Elly

    Hi Jason,
    Thanks for your continuous help.
    The view I defined for each company only has one rule, with simple condition. It worked fine before, so I suppose it's not because of this. I concentrated on what happened recently and did many testings.
    Finally I was able to find the solution. After doing many testings and checking SAP notes, I found that the issue might be caused by our recent upgrade to SP13. There is a note 1089996 implemented with this upgrade, but it has some side effect that items deleted from view still available in search engine when user check catalog. Note 1231427 should be implemented to solve this. My BASIS team has already implemented the note and now everything looks fine.
    It's not very obvious to find the SAP note. I tried different keywords and luckily I was able to find it. I think it's good to share this. Hope it can help others who may have same issue.
    Thanks and Regards,
    Elly

  • Issues after delta upgrade ccm 1.0 to ccm 2.0

    Hello,
    After a delta Upgrade of CCM 1.0 to CCM 2.0 SP12 i have issues that i show down below:
    1º issue
    I´m trying to do the upload of a schema into the master catalog for the first time but it´s not finish as show the exemple below:
    Uploading catalog /CCM/MASTER_CATALOG 
      Name of file that was uploaded: C:Documents and SettingsadminMy Documentsexport.csv 
      15.09.2008 17:43:51 (UTC+1): Starting CSV import for catalog /CCM/MASTER_CATALOG 
      15.09.2008 17:43:52 (UTC+1): 0001 package(s) were processed OK 
      15.09.2008 17:43:52 (UTC+1): Package 0001 received and saved 
      15.09.2008 17:43:52 (UTC+1): processing of package 0001 started 
      15.09.2008 17:43:53 (UTC+1): catalog header data updated 
      15.09.2008 17:44:30 (UTC+1): 311 data types updated/created 
      15.09.2008 17:45:15 (UTC+1): characteristics updated; 316 updated/created; 0 deleted 
    2ºissues
    On SAP authoring tools the options create procurement catalog, create supplier catalog and display log, they give me BSP Application Error Runtime.
    3º issues
    I am facing some sintax on class and they are class and methods missing.
    Please can somebody help me?

    For Batch jobs -- Try analyzing your database schema's referred by batch jobs. Also look if you have suff o/s resources as recommended by oracle for running Oracle 9i software.
    For backups -- Check the size of your dmp file before upgradation and after upgrading to 9i. If you do not find major diff in size then it could be a resource issue like cpu usage / io / memory.
    Thanks,
    http://askyogesh.com

  • CCM, CUE CTI and VM port issues

    Hey guys,
    I'm trying to setup CUE and getting this error when attempting to import the CTI Ports.  I cant figure out what the issue is.  I'll start from the beginning.
    A)          Configured CM then attempted to import the CTI Ports for the CUE.
    B)          Import was successful however, none of the CTI Ports or VM ports inside CM are registering.  All unknown.
    C)          Deleted, double-checked, etc all settings.  Cant see any issues.  Can ping the CUE from the CM.
    D)          Removed the CTI Ports in CUE and now get this error (Error while determining CCM version -2), when trying to reimport the CTI Ports.
    CCM version :6.1.2.1002-1
    CUE version: 3.2
    Configured 35 of these and never had this issue.. Scratching my head now that I'm going crazy :)  Thanks in advance for the assistance.
    Don

    This is a forum for the UC500.  Please use the netpro forums. 
    https://supportforums.cisco.com/index.jspa

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