CD information does not show.

I have alot of CDs that I rip into iTunes but for some reason whether I am connected to the internet or not it never shows the CD information when I try to rip the cd. Is it a problem with my computer? Windows Media Player labels my music so I was wondering if I need to download new software. My iTunes thing is version 5.7 I beleive.
Thanks

Try this first:
Edit==>Preference==>General tab, Make sure that "Connect to the internet when needed" is checked
Also try selecting all the tracks on the CD (when in iTunes) prior to the import and go to Advanced==>Get CD Tracks Names.
Another cause may be Internet accelerators & pop-blockers. These 2 functions can cause problems with a store connection. Disable them or allow access to the site.
Connecting through a router can also cause trouble in some, but not many, cases.
Also, if you are running a Norton Firewall (or others), you may have to give permission for iTunes to get through. No matter if the previous version was working, the firewall may see new version as another (and new) program.
Sometimes you may have to first remove the original iTunes permissions and then re-grant permission for your current version.

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