Change members in Skype manager

Hi,
Does anybody know how to change members in Skype manager? Simply remove an old account and add another will work?
Thank you!

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No option to add members in Skype Manager

I had a member of my Skype Manager remove themselves by accident. When I log into my Skype Manager to add them back, the option isn't there. The only options I have are Members Overview and Create Accounts. The Add Members option is not there. I need to know how to add them back. Thanks.

Hello,
9 is the maximum.
Where did you see that you can add up to 50!?
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

One skype number for multiple users in Skype Manag...

Is it possible to get one Skype-in phone number and assign it to multiple members in Skype Manager?
If so, how do I go about it?
I also asked this here: http://community.skype.com/t5/Skype-Number/One-skype-number-for-multiple-users-in-Skype-Manager/m-p/...

You could always allocate a number to multiple business accounts in Skype Manager. Then re-direct the number via IP-PBX to go to different extensions.
Try the following here [If you look in the advanced section of this manual, you'll see an example of two accounts using one number]
http://download.skype.com/share/business/guides/skype-connect-user-guide.pdf
7.5 Online Numbers for incoming calls
You can use both business Skype accounts and Online Numbers simultaneously on a
single SIP Profile if you wish. In other words, you may have multiple business accounts
and Online Numbers added to one SIP Profile at the same time.
7.5.1 Adding an Online Number to your SIP Profile
Shows you how to setup such
Thanks,
Kent C.

One skype number for multiple users in Skype Manager

Is it possible to get one Skype-in phone number and assign it to multiple members in Skype Manager? If so, how do I go about it? I also asked this here: http://community.skype.com/t5/Skype-Number/One-skype-number-for-multiple-users-in-Skype-Manager/m-p/3275656#M14366.

You could always allocate a number to multiple business accounts in Skype Manager. Then re-direct the number via IP-PBX to go to different extensions. Try the following here [If you look in the advanced section of this manual, you'll see an example of two accounts using one number]http://download.skype.com/share/business/guides/skype-connect-user-guide.pdf 7.5 Online Numbers for incoming callsYou can use both business Skype accounts and Online Numbers simultaneously on a
single SIP Profile if you wish. In other words, you may have multiple business accounts
and Online Numbers added to one SIP Profile at the same time. 7.5.1 Adding an Online Number to your SIP ProfileShows you how to setup such Thanks,Kent C.

Changing Billing Address in Skype Manager and Alte...

Four days ago, I contacted customer support about changing my billing address in Skype Manager. I am unable to change my billing address in Skype Manager. When I click edit on the billing address, the registration address shows up instead and is uneditable. I contacted customer service three times since then, and Customer Service told me that the Specialized team would contact me within twenty-four hours. I have never heard from the Specialized team. Since the method of contacting customer service results in broken promises from Skype, is there an alternative method to resolve my problems or is there a way to change my billing address?

Did you manage to resolve the problem? I went to Skype live chat support. She made it work: "I requested to enable the edit button on the account".
So, it seems like you have to request that the edit button is made life.
Hope it works for you!

Add Contacts to Skype Manager members accounts (Contact List)

Hi All, I tried to disucuss this over live chat but had no luck as the tech guy kept asking if I wanted to add Skype credit for voice calls :-/ Basically what im asking for help with is if its possible to create group in Skype Manager, Create accounts and make them members of that group and then create a contacts list of other Skype manager users and then auto allocate that to all users within the group so when I give out the account details to my users when they login they already have the other company users added without having to login to Skype on the web and add them manually. Seems like a basic taks of managing a business with business accounts, if it doesnt exist can I request it as an upcoming feature Thanks Shaun

Looks like this is the only way my users in Skype Manager can add contacts who are also in Skype Manager:https://support.skype.com/en/faq/FA10867/how-do-i-add-other-members-of-my-skype-manager-to-my-contact-list-in-skype This is pathetic.

Add Contacts to Skype Manager members accounts (Co...

Hi All,
I tried to disucuss this over live chat but had no luck as the tech guy kept asking if I wanted to add Skype credit for voice calls :-/
Basically what im asking for help with is if its possible to create group in Skype Manager, Create accounts and make them members of that group and then create a contacts list of other Skype manager users and then auto allocate that to all users within the group so when I give out the account details to my users when they login they already have the other company users added without having to login to Skype on the web and add them manually.
Seems like a basic taks of managing a business with business accounts, if it doesnt exist can I request it as an upcoming feature
Thanks
Shaun

Looks like this is the only way my users in Skype Manager can add contacts who are also in Skype Manager:
https://support.skype.com/en/faq/FA10867/how-do-i-add-other-members-of-my-skype-manager-to-my-contac...
This is pathetic.

Change manager to admin in new Skype Manager

I've logged back into Skype for Business and then Skype Manager for the first time in a few weeks and the user experience is quite different. I want to change a member into an admin but can't seem to do this and the documentation and information in support forums is out of date.
Please advise.

Plus I can't work out how, as an administrator, I can add a feature such as call forwarding to a member's account.
I've spent an hour or so wrestling with this. Baffling.

Change Skype manager to Skype personal (family)?

I was trying to create an Skype account and did so on the wrong link (Skype manager)
I was intending to create a Personal Account
How can I change it to Skype Personal?

andrea_clarates wrote:
i have to eliminate the admin account from skype manager. how can I change the administrator with another user in the company network ?
thanks all for help !
Hello Andrea,
You can promote one of your business users to a managed administrator in Skype Manager.
Here is the link to the Skype Manager user guide:
http://download.skype.com/share/business/guides/skype-manager-user-guide.pdf
Step by step instructions detailing how to promote a business user to an administrator may be found in section 4.6.2 on page 23.
To make a member an administrator of your Skype Manager:
1. View the details of the member who you want to make an administrator.
2. Under Skype Manager settings, check Make this member a Skype Manager administrator.
3. Click Save changes.
Hope this helps.
Regards,
GaryB
Skype Enterprise Support

Need company name change in Skype Manager

My current company name in Skype Manager is "Redmain Network". I want it rename to "Enmain Group". Please help me. [The Skype advice in Company details section of Skype Manager: Important: If you want to change your company's name you'll need to contact customer support to make the change. Contact Customer Support]

Hi, Rameesh, and welcome to the Community,
You will need to contact Skype Customer Service to arrange for a Skype Manager configuration name change. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of continuing and sporadic problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also impede reaching an agent.
Regards,
Elaine

Important Note: Skype Manager Message Board

Dear Readers,
Welcome to the Skype Manager message board! "Skype Manager" is the name of one of Skype's business products. Skype Manager offers a simple way to manage Skype in your business. This message board is reserved for users of Skype Manager so they have a message board where they may post their questions.
Here is a link to the library of FAQ articles related to Skype Manager which may provide the information you seek: https://support.skype.com/en/search?q=skype+manager
Please note, if you have questions of any kind related to how to manage your account, subscriptions, or features, please post your enquiry on the message board which matches the particular item you have a question about. For technical questions or problems with the Skype software, post your enquiry on the message board which matches your computer or device's operating system.
Posting here may result in long delays in receiving a response. You may also lose track of your post or thread as it will need to be transferred to the correct message board here in the Community:
Subscriptions questions: http://community.skype.com/t5/Subscriptions/bd-p/Subscriptions
Problems with payments or billing: http://community.skype.com/t5/Payments-and-Billing/bd-p/Payments_billing
Computer: Windows, Windows 8, Mac, Linux: http://community.skype.com/t5/Computer/ct-p/Computer
Mobile: Android, iPhone, Symbian, Windows Phone, and so on: http://community.skype.com/t5/Mobile/ct-p/Mobile
Features such as WiFi, OnLine Numbers, SMS, and Click to Call: http://community.skype.com/t5/Features/ct-p/Products
If your question does not seem to fit anywhere, please post your enquiry on the General: General Discussion message board: http://community.skype.com/t5/General-Discussion/bd-p/General
See you in the Community!
Best regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype = Big Brother. Ask the Chinese that have gone to prison from using Skype thinking it was safe. There are hundreds of Falun Gong members that are in Chinese gulags because of you. So awesome.

Skype Manager how do i add my credit to my team?

Help! I have a skype premium account and have team members in other cities... so i created them accounts under the skype manager. But now how can they access my credit i seem to be purchasing all this credit and nobody can make calls ??

To see hw to customize your ringtones see [[Change ringer, sound and vibration settings]]
Still isn't possible set a specific ringtone to a contact from FXOS native configuration, you can try to search for a App on the [https://marketplace.firefox.com Marketplace]

Accidentally Removed Member from Skype Manager

I accidentally removed a member from our skype manager when I should have changed their password to block the account. Is there a way to get this profile back into our skype manager?
Thank you,

The same problem...
Official info (https://support.skype.com/en/faq/FA559/how-do-i-remove-members-from-my-skype-manager) - it's impossible
When a business account is deleted, all data associated with the account is permanently lost and cannot be recovered. You should therefore do a manual back up of any required account information, especially your payment information, before deleting the account.

Removing Skype Manager/Emptying Credit

Several years ago (2010) shortly after opening my Skype account, my account was 'compromised' by a fairly typical scam where my account was enrolled in a Skype Manager account, and an unkown person attempted a deposit/chargeback that resulted in a block on my account.
I've sorted this out, deposited Skype credit, and used my account normally since then.
My problem is this: I'm still somehow part of Skype Manager and Admin of a 1 member group that I don't want to be in. I can't remove myself because I have 0.01GBP left in credit that I can't drain (not enough to make a call to anywhere that I'm aware of), and Skype doesn't have any method for me to transfer or delete credit. I want out of Skype Manager because frankly I have no use for it and leaving it around only leaves me susceptible to another possible scam. What can I do?

Hi, MooseJC, and welcome to the Community,
I found these articles in the FAQ library which I thought might be helpful:
https://support.skype.com/en/faq/FA12063/how-do-i-release-an-account-from-skype-manager?
https://support.skype.com/en/faq/FA10542/can-i-delete-my-skype-manager?frompage=search&q=end+Skype+M...
Since it sounds like your account started as a personal account, I doubt this FAQ article would apply, but I included it anyway for background information:
https://support.skype.com/en/faq/FA559/how-do-i-remove-members-from-my-skype-manager?
Hope this helps. My next step would be to contact Skype customer service
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Destination Numbers redacted in Skype Manager Repo...

Anyone else notice that the destination numbers for members' usage reports now have the last few digits starred out? Any ideas as to why this was changed? Previously when I generated usage reports for my users, the full number was listed on the report.

Here's the text of what I received from Customer Service when I requested a copy of the download -
//Following your chat support session with *******, we're here to address further your issue with regard to downloading usage reports on your Skype Manager account.
First, we are very sorry to see what a hassle it has been for you in trying to download the usage reports on your Skype Manager account. We apologize for the inconvenience that this may cause. Again, we are aware of this problem and are working hard on fixing it as soon as possible.
In line with that, we certainly understand how urgent this matter, however, downloading usage reports can only done on your Skype Manager account and there's no possible way for us to do this on our end.
Thus, what we may suggest is for you to try it again on your end using different browsers, while our specialized team are working hard in resolving this issue.
Now, to compensate the hassle and inconvenience that this matter has caused you, please accept the following voucher with our deepest apologies.
You can redeem the voucher here:
https://secure.skype.com/store/voucher/redeem
Once again please accept our sincerest apologies, and we thank you for your patience and understanding//
Here's what I wrote back -
//Thank you for letting me know that you are working on this issue. I cannot possibly emphasize any more than I already have the point that reporting is a critical management tool that impacts our business bottom line and our employees' incentive and compensation formulation.
So, when you say that downloading reports can only be done on my Skype Manager account and there's no possible way for you to do this on your end, then it really pains me to point out that you may not possess a fundamental understanding of how your own system works.
Reporting and downloading has worked just fine up until the 15th of this month. Somebody changed something without doing the requisite testing, but I digress. Without compromising any of your hardworking support people, let me tell you without qualification, that I was able to obtain the requested reports from your customer service and I was able to use it, albeit I had to perform quite a bit of editing so that the format meets our local system requirement.
So maybe, with all due respect, you should simply tell it like it is. "You're not gonna make us (Skype) do any extra work to mitigate the unfortunate situation we (Skype) put you in, but here have a voucher and be happy with that." or "Due to some pending litigation that we can't discuss with you, we are absolutely forbidden from providing you relief from the unfortunate situation we have placed you." or something to that effect.
In the meantime, let me thrash about and figure out a way to do what I have to do. Please do keep me posted and don't take this personally. This is not about you.//
DISCLAIMER - I am just venting!!!! And yes, I tried other browsers . . . Maxthon, Safari, Firefox, and Chrome, all with the same results.
As a side note, the user accounts we have were all set up by the administrator and are not personal accounts. The individual user, does not currently have access to or cannot currently view the dialog box that would allow the user to agree to let the administrator view and download usage data, etc. which the administrator has been able to do up until the 15th of this month.

Change members in Skype manager

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