Channel Lineup for HD Preferred XF Triple Play

I recently upgraded to HD Preferred XF Triple Play. Where can I find a Comcast channel lineup?

it is on the webiste at http://www.xfinity.com/customers/clu/channellineup.ashx or http://www.xfinity.com/Channel%20Lineup/Channel%20Lineup%20Print%20View.html

Similar Messages

Can't find channel lineup for Motorola DCT700 Set top Adapter

I have two DVRs and a Motorola DCT7000 Digital Set Top Adapter in my house. I can use Verizon's web site as well as the on-screen menus to find the channel lineups for the DVRs, but the channels on the Digital Set Top Adapter (little grey box) do not match the published channels. Is there an alternate lineup somewhere? (For example, PBS is on channel 22 and Comedy Central is on channel 1644!)
Thanks,
Mike

The DCT700 should have all the SD channels in the the same place as the full featured boxes, it just doesn't support any HD, VOD, PPV, or have a guide.
For instance, Comedy Central should be on channel 190 (SD version). The 1644 channel you referenced is most likel.y a duplicate (mapping olnly - not a duplicate of the channel) for the Spanish language package (or some other foreign language package even though it may be in English).
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

Ordered Upgrade to X1 Triple Play

I can't be the only one who has experienced this. On Jun 7th, I placed an order for an upgrade to triple play x1 with expidited shipping for the selfinstallation kit. I immediately received an email saying my order is being reviewed and I would get another email when my order was complete. After 24 hours without a confirmation email or call I contacted customer service as the email said to do. The agent told me that my order had shipped that day, the 8th, I should receive it in 2 business days, and gave me my new phone number. Yesterday my current DVR stopped responding. I chatted online with a rep wanting to make sure my new equipment would be here quickly. They told me there was no record of me requesting express delivery and that I'd receive it Tuesday-Thursday of next week, then told me it woudln't be shipping until Friday, then passed me off to someone else who said it had shipped, but not express, then they said there was express shipping. I decided to call in after work since I was getting so many different answers. I called again this morning, the rep told me that it had shipped on the 9th and I should receive it Tuesday. I asked again about the $30 I paid, she said "Oh yes I see that now." and told me I'd receive it today or tomorrow. When I asked for a tracking number they stated there was no tracking number. Since when do companies ship equipment without a tracking number?! I feel like I am being lied to any time I try to talk to someone. At this point I'm ready to cancel the order and my current plan with them. Has anyone else experienced this? Is it just because I chose self-install?

Unless you have a GREAT DEAL of experience with audio video gear, you DO NOT want to self install X1.
1. Let's assume they properly fulfill your shipment. Easier said than done as you now know.
2. Then, we need you assume the signal levels at your house will support X1 boxes. Once again, easier said than done. Just because older legacy boxes worked at your house is no guaranty X1 boxes will. They require entirely different signal levels.
3. OK, now we are assuming your signal levels support X1 boxes. Now you need to get them activated. Once again, easier said than done. It would appear that Comcast does not have the background infrastructure in place to properly activate self installed X1 boxes.
Call Comcast and get a tech out to your house.
elboyens wrote:
I can't be the only one who has experienced this. On Jun 7th, I placed an order for an upgrade to triple play x1 with expidited shipping for the selfinstallation kit. I immediately received an email saying my order is being reviewed and I would get another email when my order was complete. After 24 hours without a confirmation email or call I contacted customer service as the email said to do. The agent told me that my order had shipped that day, the 8th, I should receive it in 2 business days, and gave me my new phone number. Yesterday my current DVR stopped responding. I chatted online with a rep wanting to make sure my new equipment would be here quickly. They told me there was no record of me requesting express delivery and that I'd receive it Tuesday-Thursday of next week, then told me it woudln't be shipping until Friday, then passed me off to someone else who said it had shipped, but not express, then they said there was express shipping. I decided to call in after work since I was getting so many different answers. I called again this morning, the rep told me that it had shipped on the 9th and I should receive it Tuesday. I asked again about the $30 I paid, she said "Oh yes I see that now." and told me I'd receive it today or tomorrow. When I asked for a tracking number they stated there was no tracking number. Since when do companies ship equipment without a tracking number?! I feel like I am being lied to any time I try to talk to someone. At this point I'm ready to cancel the order and my current plan with them. Has anyone else experienced this? Is it just because I chose self-install?

Channel Lineup PDFs

I just downloaded the channel lineup for my area (central New Jersey). It looks like it's out of date (March 2009) and missing quite a few channels. I took a look at North Jersey's channel lineup PDF and even though it says June 2009 it is still missing channels (mostly HD channels). The national guide has not been updated since 2008.
Are they really updating these guides or just saying they're updated? If they are updating them then why are they leaving channels off of them?

I agree. The website where you put your zip code in is correct, but the pdf's are always out of date. Like you said, even when they update the date, they never fix the channels. The Music Choice lineup has been wrong for over 6 months on the pdf's and new channels aren't added. Someone is doing a very bad job of handling that area.

Signed up for a Triple Play Bundle. Reps can't fix billing because they no longer offer that bundle.

Hello,
I signed up for a Triple Play Bundle back towards the end of January for DSL/Phone/DirectTV. After taxes, fees, & discounts, I was quoted about $135 total, across two seperate bills. Direct TV's billing was constant from their end since day one($80); never a problem. Verizon bills me for about $100-110 each month, obviously not accounting for the bundle they signed me up for.
Customer service has not been helpful. After stating that they no longer offer that plan, they all then try to sell me a Fios bundle. Why would I agree to another contract when this one is so woefully in disaray?
I have names of every rep I spoke to & their corresponding 6 digit employee codes, as well as a couple personal emails which stopped responding a while ago.
If anyone can help with this, I would be very much appreciative.
Thank you.

Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

HT3152 I have triple play cable service. Phone service is internet based. i pay monthly charge for cable provider modem. I also want to use modem for my Apple ipad2. Can I replace with another modem that will support internet based phone as well as ipad2?

I have cable triple play service. Phone service ios internet based and depends on cable provider modem. I pay monthly charge for modem. I also want to use modem for ipad2. Is there any modem that can support both internet based phone as well as ipad2?

If I understand you correctly, I have the same configuration. My modem supports Internet and phone service and my television service bypasses the modem. It does not do any routing. It has a single Ethernet port and I plugged in an external router with a WiFi radio - Apple Airport Express. Works like a champ.
Configuration of the Express was difficult. I had to plug it in to AC power and to the modem. Then, I opened up Airport Utility and had to click "yes" for each recommendation. Then I had to really think hard to come up with a WiFi password. Took me a horrendous thirty seconds from start to finish!

Modem for Comcast triple play but without wifi

I need help with buying a cable modem for Comcast triple play plan in Houston, TX. I have located one model at a local Best Buy - XFINITY ARRIS Touchstone DOCSIS 3.0 Cable Modem and Wireless Router with Telephony Adapter Model: TG862G/CT at $200. However, I do not need wifi since I already have a wifi router. So, I am looking for a lower priced modem just for the internet and telephony service. It seems that the Arris TM822G (NCS) modem will do the job at a lower price, but where can I buy it from? Or any other similar modem that works well. I prefer to buy it locally so that I can easily return it if it doesn't work for me. Thanks. Paul

There have been recent posts where Comcast has refused to activate the 822 modem, claiming that the retail version is not on the approved list.

Nothing but trouble since signing up for triple play

I should have known from the moment I tried to register for a triple play service online that something was fishy. While trying to register, I could get almost to the end but it would not process. I called for support, who walked through the process with me and again it would not go through. No problem he said, I will honor the online price (which I am still trying to get settled 30 plus days later). As soon as I recieved my first bill for the tripl play bundle I registerd for, I knew it was wrong. I was charged 175.25 for an $89.99 package. If that wasn't bad enough, I was charged for a phone number I didn't have. After a month of trying to seek assistance from a variety of departments which, at one point included waking up to no service at all virtually nothing has been resolved even though several supervisors have assured me it would be resolved on the next bill. After an extrodinary number of "hours" of phone calls trying to get nothing more than what I originally ordered I was directed to set up a new MyVerizon account to access the phone number I was suppossed to have all along. Now all that seemed reasonable until I had to also choose a new primary email (now that I've already notified my contacts of the original change). The straw that broke the camel's back was receiving a new bill not for the amount arranged witha supervisors assistance but rather $216... $94 more than the bundle cost. I have always attempted to be reasonable on the phone even though the frustration has reached the breaking point.
It has become obvious to me that Verizon is not interested in hving me as a new customer and that customer service only provides lip service under the quise of correcting difficulties when in reality it's just a brush off. Even the E-Center (when I fianlly got to them) told me the problem I encounted attempting the online registration happens all the time.
In this day of technology and with verizon claiming to be the "best", it seems strange to me that they can't take of basic customer service and provide a customer with what they ordered. It's also obvious that one department doesn't know what the other is doing as you get shifted around, put on hold, disconnected and hung up on which has resulted in several three-hour phone calls.
Does anyone have ayn idea of how to speak to a human being that is actually cabable of addressing and resolving a problem without making you feel like you are center ring in a three-ring circus?
I will make one more attempt and then it's Comcast... come back. And there is no way I will pay a early termination fee. For what I've been put through, asking for nothing more that the bundle I registered for, Verizon should be paying me to stay. I have reached the point where I am ready to notify the better business bureau, local media and other consumer watchdog alliance.
Help.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

New modem for upgrade to Triple Play?

I currently own my own modem for Comcast internet but am upgrading to the Triple Play and know that I need I modem that also is telephone capable. I have my own router. I have been told to buy the Arris TM722G (or Arris TM862G for included router). My research shows that the Arris TM822G is newer and better but a comcast rep at the local electronics store said it won't work even though I see people on the forums use it with success. Any advice or recommendations would be appreciated. Thanks.

spyncycle wrote:
Paraniod wrote:
spyncycle wrote: "The Arris TM722G is a DOCSIS 3.0 modem and is NOT at end of life! Where do you get these wild ideas?" I got the "wild idea" here, read the input from a senior Comcast employee:http://www.dslreports.com/forum/r30121623-Equip-Arris-TM722G-now-EOL "The TM822G is on their list of approved modems, but not the retail version. There have been posts of people saying that Comcast refused to activate their 822 and others have been successful." I didn't say there was a problem with the rental version, just the retail. Read this:http://forums.xfinity.com/t5/Voice-Service-and-Equipment/TM822G-is-not-an-approved-retail-device-for-phone/td-p/2528169 That's new information for me. I would have assumed that Comcast woiuld have refused to activate my customer owned TM722G earlier this month. Now that I've posted this, I'll probably get a notice from Comcast that I must replace it. They probably didn't know it was to be end of life'd at that time. It's unfortunate, but I guess one of the pitfalls of buying your own modem. It may be ok for the time being, but there will be no updates for it, So yes they will ask you to upgrade at some stage. Now there is just one choice of retail modem available for voice the Arris TG862G if you feel like splashing the cash on that. Like I said I think it would be better to rent, for the time being. I haven't seen any indication that they intend to add the Arris TM822G lately or indeed if they intend to add any new telephony devices to retail at all..

Returned check charge for 2 out of 3 in triple play?

I have triple play (phone, cable and internet) conveniently lumped into a single package. For some reason, when I went to pay my account, the transaction "bounced" causing a fee to be applied to each of the following items: phone and cable. In addition, a returned check fee was initiated. This seems odd to me because I didn't write a check. Secondly, I would assume the fee would be overall (to the entire bundle) rather than processed against two of three packages. In other words, 10 dollar returned check fee to phone and 10 dollar returned check fee to cable. Obviously, Verizon wants to make as much money as they can. However, this seems like double dipping especially when they promote the heck out of triple play package. In other words, I wouldn't even see two fee's if I didn't have Phone service. I kept phone service just to make them happy. I don't use it! Now, i'm tempted to cancel my phone service alltogether to prevent this from happening. Anyway, I just wanted to know if this was a mistake or not on their part. Any help appreciated!

Hi ewest413,
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

Tips for FIOS Triple Play installation

I'm thinking of upgrading my Verizon DSL service to the FIOS Triple Play bundle, but have concerns about any surprises I might encounter during initial installation, especially additional charges I might incur on top of the supposedly "free" installation.
Here's a description of my current situation:
I'm assuming that my house is FIOS-ready, since Verizon has been aggressively marketing the service in my area for a couple of years now, and I know several people who have had fairly uneventful installs.
Two coax lines run from the satellite dish into the attic (unfortunately the least accessible part of the attic) and are routed separately to each room with a TV.
No CAT5/6 currently running to any room in my house.
I currently have DISH TV with essentially the same set-up I'd be getting with FIOS -- HD DVR with full HD service to one TV, and SD to a second TV. STB is connected to primary TV; second TV has coax and a wireless connection to the STB.
I have Verizon DSL with a wireless router providing network connectivity to all of the computers in my home.
Seems like this should be a fairly straightforward installation, but given this configuration to work with, are there any "gotchas" that I can expect to encounter during installation?

Ok, well here's the skinny.
Double check that you qualify, I am sure you do if they are aggressively marketing like that.
verizon.com/fios
Verizon FiOS installers normally tie directly into existing Coax runs unless they are of poor quality and need to be replaced, they will run FiOS upto 3 rooms as part of the installation, and then additional coax runs or rooms will cost extra, double check with customer service.
Cat 5/6 not needed unless you have a special application that requires a direct connect vs a Wireless connection. All FiOS routers are wifi capable (ones being installed today) so the installer will be looking to wire the router close to the network terminal (ONT) and then distribute wireless out to the rest of the house.
They will likely mimic the current dish set up, and everything else looks pretty straight forward.
the only thing you want to be aware of is the location of the router, the installers will likely put this in your basement or garage, which may be different than where you have the DSL modem today, so locations that get wireless today, may be further away from the garage/basement than your current DSL modem locale today.
That may impact your wireless performance but other than that, you should be good

Just got comcast triple play. Original ipad sees network but will not connect.

Just got comcast triple play. Original ipad sees network but will not connect.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

How can I downgrade Triple Play to just FIOS Internet?

A couple of months ago, Triple Play seemed like a good deal. I only wanted Internet and TV, but Triple Play came out being the cheapest bundle with both of them. The deal was only available online. When I got it, then I found out that you have to rent a cable box to get TV service, which adds $10/month to the bill. It seemed horribly misleading - if it's actually required, I see no reason to make it a separate expense other than to conceal the true cost of the service - but overall still a good deal.
Now, I find I never watch TV. Ever. There's just no time for it. I like FIOS Internet, but I'm also paying for services that I don't use. And Verizon is making it very difficult to change this. There is no information about doing this at all on any of Verizon's pages. After calling customer support, I find out that the price I'm paying comes from a complicated array of discounts, which are only available to new customers, and would go away if I changed my bundle, meaning that I'd be paying much more if I got rid of the TV service. Not only that, I can't even return the cable box to reduce my monthly bill $10 - doing this would automatically disqualify me from the Triple Play discounts because I can't get TV service without it (even though I absolutely can, just with a very limited selection of channels - I've tried plugging the coax right into the TV and it works more or less).
So, what can I do? Xfinity's Performance bundle at $30/month is looking pretty attractive, and maybe after a 6 month trial period Verizon can consider me a "new customer" again. But if and only if there's a way I can just cut back on the services I don't use and make my bill go down instead of up, I'd just as soon not go to the trouble of changing ISPs.

"Services and fees" are something you can't do about because those are county's charges. As for the $10 charge for the cable box, I don't know what to say but they should have been free. Have you asked why you're being billed for the box? The offer you signed up for is probably alot different than the ones that exists today. Did they charge you for the box the first month you have services.

Can't Switch to Triple Play Bundle

I am trying to upgrade to the triple play bundle, currently I have an old internet plan and an old TV plan that are not longer offered and not in any contract. The triple play bundlewith the free HD-DVR for life will be quite a bit cheaper than what I pay now and I will get more HD channels. The problem is I can't upgrade.
When I try to sign up online after entering my address and saying that I want to change my subscriptions is says "We're sorry.
We are experiencing a temporary problem and can't continue your order at this time." and tells me to call 1-800-VERIZON(but this isn't temporary it has been like this for months). I was on the phone with different people for over 2 hours today and got different stories from all of them, but none of them can tell me why I can't do it online. They also can't give me the same package that I want over the phone for the same price as online. After talking to everyone from billing to sales to tech support I was told they would forward me to someone who could help me with the website - guess what, he connected me back to the MAIN MENU. This is Extrememly poor customer service.
All I want to do is change my plan, but no one I talk to is willing to help. I almost think it is because I will be getting more by paying less that they have blocked me from doing it online.
Has anyoine else had an issue like this? Any tips on who to talk to on the phone? Should I ask to talk to a supervisor or something?

Same problem for the last 4 days after I switched my phone service. Been on the phone with so many different operators from phone to on-line but no one can't solve the problem. I just wanted to change my plan services to have a higher internet speed and prime TV but the operator on the phone quoted me a higher price than the one offered on-line. When I asked why the difference, he said I have to make the change on-line in order to get that price. And of course I get the same error message when I try on-line! Looks like contacting Cox is only my option now.

Kid Art for iPad app: no longer plays the music. Any suggestions?

Kid Art for iPad app: no longer has sound? It used to play a jingle on the home page and make sounds when coping objects into the drawing pad. Any suggestions please. I have uninstalled and reinstalled it but no change. I have repurchased it on my iPhone and it works correctly but I don't seem to be able to repurchase it on the iPad - it reverts to the original purchase which seems to be faulty. Help?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/ts1630
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
To solve some sound problems, just follow these simple steps
1. Go to Settings
2. Tap on General
3. Tap on Reset
4. Tap on Reset All Settings
 Cheers, Tom

Channel Lineup for HD Preferred XF Triple Play

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