Chat and email

email and im app in my message folder does not open in my nokia c1-01 what should i do

Did something happen to the phone before this? Did you perform any reset or update? Are you able to open and access other apps on the phone? Is the internet connection up and running? Are you able to browse any websites via phone browser?

Similar Messages

Chat and email applications programmed in java

Can someone tell me where I can find some applications about chat and email with codes and
tutorial?
I have to work about these topics with some students of mine.
Thanks
Eugenia Mariani

i'm new to java.so i don't know how much advance thing you need.bue this helped me.
go to
http://java.sun.com/developer/onlineTraining/JavaMail/
it give basics

Bb chat and email do not connect to hotspots- wifi

at the hotel I am in the US there is free wifi--my provider is from another country - Using the hotspot of the hotel my bb connects only to internet and I am not receiving emails and I am not able to use the bb chat.. what can I do? this has never happened to me. I usually just scan for networks available..login to the hotspot and everything works.but its not happening.Can someone help me?
Thanks

ecosh wrote:
at the hotel I am in the US there is free wifi--my provider is from another country - Using the hotspot of the hotel my bb connects only to internet and I am not receiving emails and I am not able to use the bb chat.. what can I do? this has never happened to me. I usually just scan for networks available..login to the hotspot and everything works.but its not happening.Can someone help me?
Thanks
Hello ecosh,
You can't use your BBM and email using Wi-fi, unless you have an active BlackBerry data plan. May I ask, does it work before?
Thanks.
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If your issue has been solved, please resolve it by marking "Accept as Solution"

Ahsa 302 chat and email and ... Not found

Hi
I have an asha 302 and I can't find email and chat and store and orange plus in my menu and in my phone. How can I install them?

Hi MsdPCAlali,
Thank you for your post and welcome to the forums!
Email, Chat and Store should come preinstalled with the phone. You can try to reinstall the phone firmware or update it to the latest version. To reinstall or update your firmware, just connect the phone to your computer, open Nokia Suite and select Tools > Software Update.
If this does not solve the issue, we would advice you to visit your nearest Nokia Care Point and let them have a look.
Let us know if this helps,
Puigchild
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Web Chat and Email

hi folks,
I have EIM/WIM solution integrated with UCX 7.x. Where can i find all web chats and e-mails in EIM/WIM.
Thanks

You need to use the search functionality of the supervisor/agent. The chat transcripts will be stored in the case details which can be printed off. You can search for things based on date/agent name/queue etc etc. You can read the agent guides below which give you more details.
http://www.cisco.com/en/US/products/ps7236/products_user_guide_list.html
Matt

Requirment for creation chat apllication and email application?

I am using flex 3 am new to flex my task is to design a chat and email apllication for that what are the required source and what all the things i have to do, Please can any one say me the things in detail how the mess is passed to server and retrieved by the client . how the server identifies a new mail has came.
With Regards
K.Karuna
Thank u

Hi,
Does anyone else have same issues or is there a way to get around these.
Regards
K.R
KR

Questions on agent state of phone ready and email ready

An agent can put themselves in both phone ready and email ready state...does that mean they will get both a phone call and an email at the same time?
Or does it mean that if they get an email, they go to not ready state for both phone and email?
If an agent is both phone ready and email ready state, which takes priority? Is there a way to ensure (configure) incoming phone calls take priority over incoming emails?
Also under configuring agent e-mail, Maximum number of e-mails on agent desktop = the maximum number of e-mails an agent can have on the desktop at any one time - what does that really mean?
We are running UCCX v7.0(1)

The terminology used is that email is an "interruptible" channel and voice and web chat are not. So if you are on a voice call, you cannot get interrupted - by any call, be it another voice call, a web chat, an email. You are ready on all three channels, but cannot be interrupted.
As for the email channel, you can get interrupted by a voice call or a web chat at any time, if you are ready.
(Aside: In UCCE you can change this behaviour and make email a non-interruptible channel, if you so desire - I don't have any customers that have wanted it that way.)
The number of concurrent tasks you can handle on a channel is configurable. By default, voice is 1. I don't think that can be changed - and rightly so.
But web chat and email can allow a number of concurrent tasks. In email, these are sitting in your "current activity" box and you are handling them in some random order. In web chat, they represent different customers you are chatting with at the same time.
Regards,
Geoff

How do you combine iMessage sent to phone number and email?

I talk to someone who sends me imessages to my phone number from their phone, and also from their ipad to my email. Both phone number and email are under the same contact. But the mesages go into 2 different threads. Id like to combine them since being under the same contact they show up exactly the same in the messages list.. so i cant tell if im messaging the ipad or the phone..
ideally id like to write a message to that contact and it would go to both their ipad and iphone...
anyways.. how do I combine them?

This is possible and you can also send and receive iMessages to your MacBook from one phone number without having to use any email address whatsoever. This also means you will have one chat thread with all of your messages not two.
Anyone will tell you that I am a hardcore Apple Fan, however, sometimes they lack in the instructions area. For a while now I have had a problem with iMessages being sent from my MacBook. I could send an iMessage from my phone with no problem and my friend would receive it from my phone number however, the problem would arise when I would send a iMessage from my MacBook to to the same friend and a new thread would be created, so in essence she would have two different messages for me, one from my phone number and one from my email. After numerous attempts of contacting Apple Customer Service with no avail, I eventually figured it out on my own. I did aggrate some friends because I had to send messages relentlessly. In the end I found a solution and here are the instructions.
You’re going to go into iMessage on your computer, go to messages in the top left, click on preferences and then click on accounts. Look under “you can be reached for messages at” you should see your email and or your phone number.
If you do not see your phone number you need to add it to your account at this site. “https://appleid.apple.com/” click on manage your Apple ID and then sign in. After you sign in you will go to another screen and on your left you’ll see a list of choices click on phone numbers. Add your phone number and click save changes. It usually takes a few seconds for your iMessage account to update. Completely quit iMessage in the toolbar and then reopen it and go back into messaging preferences and then accounts.
After that has been done your phone number should now be added to the “you can be reached for messages at” section. Click on your phone number and then uncheck your email address.
Then go into your iPhone settings, messages, then scroll down to send and receive. Uncheck any email, only your phone number should have a checkmark, if your phone number does not have a checkmark... check it. You should receive a pop-up on your iPhone saying so-and-so’s MacBook is now using “insert phone number here” for iMessages.

Firefox 6 will not allow you to paste a cookie into the addressbar like all previous versions have. I use software to replace web chat and must do this and have been able to do it in all past versions. What's the deal?

Firefox 6 will not allow you to paste a cookie into the addressbar like all previous versions have. I use software to replace web chat and must do this and have been able to do it in all past versions. What's the deal?

Thank you for your response.
After searching around for any pointers to my problem, the above fixes I listed were the things that came closest to maybe addressing the issue, that I was able to locate. But since none worked, and as you pointed out, it is now clear they will only help towards viewing sent images rather than helping with inserting any images in the body of the email, which is the problem I suddenly started facing today.
Coming to your suggestion, on opening the Write window, the Insert choice on the menu bar is indeed available. And I had already tried using that, by clicking on the '''Insert ----> Image''' option listed. That opens
up the "Image Properties" box but using that has not resolved the matter either. It results in an image box getting inserted within the email but without the actual image itself.
Plus, normally I am able to use the '''Paste''' function in the Edit menu or through right-click, but today the (Cut/Copy/Paste) functions have gone inactive, thereby disallowing me to use that to place an image within the email.

MY BAD EXPERIENCE WITH CHAT AND VISION

In my personal e-mail I received publicity inviting me to purchase a Skype credit gift card. I thought it was a nice offer and I happened to have a friend that had the need and could use such a gift. I procedeed to purchase a $10 dollar gift card, I did the transaction from Colombia and sent it to my friend in the US. Shortly after the purchase I received a message warning me that my order was being under security scrutiny. I found it unexpected and unjustified (Is my $10 dollar order a security risk of some sort?), but I thought that maybe it was because it was an international order, and I understand the need for security in online transactions, so I decided to not worry, trusting in the spotless service that I have had from Skype up to that point. At that moment I noticed that the one providing the service was no Skype but Chat And Vision (whose website, by the way, looks far less friendly than Skype's).
Then I received an Email telling me that the order has been rejected. No justification, no explanation. Just a politely worded but most unhelpful and uninformative e-mail. It made a point of telling me that they didn't retain the payment, yet my card was charged and no refund has been made so far. I replied the e-mail asking for a reason, and how to get a refund. I received the automated reply telling me that somebody would contact me the next day. It's been a day and no reply so far.
Searching online I found mine was only one in a long list of blunders and poor service from Chat And Vision. The complains on forums and online outnumber the claims of good service. Mine is a very small case compared to other complains I have read about. It was a small purchase for a smal amount, but it turned into an unexpectedly unpleasant experience for something that should have been a simple purchase ( Am I really such a security risk that I can't be allowed to place an order for a gift card?)
In the end I feel that I was snared into a trap with that offer. I trusted, I paid, didn't receive the goods, haven't yet received the refund, my friend really needed that gift and had to do without, which caused him inconvenience, my high regard from Skype has been tarnished, and I'll hesitate to make new purchases of Skype services in the future, if they keep being powered by Chat And Vision.

Some updates: I received two e-mails from Chat And Vision, regarding my two questions as to why my order was rejected and how to get my money back. These are the answers:
The first one (Ticket ID: PBF-650-80186), says: "Thank you for your email. Firstly, apologies for the inconvenience this may have caused to you. Unfortunately, due to security reasons I am unable to divulge this information. However, should you wish to make another purchase with us again, we will try to process your new order instead".
Polite but uninformative. Notice that beyond an unfocused general apology it does not acknowledge any problem nor does pledge any improvement, just a vague statement that they may allow me to use it's service again if I choose to try (not exactly reasuring).
A second answer to a second e-mail says: (Ticket ID: SVN-701-71147) "Thank you for your email, please be assured the money will be refunded back to you."
That's all. Again polite but no useful information, just a vague assurance of refund, somehow, someday into the indefinite future. If it happens I'll post it here but I'm not holding my breath.
Reading other answers from Chat and Vision posted online here and on other forums dealing with their service, there appears to be a pattern of politeness, vageness, refusal to acknowledge problems and absence of a pledge to improve. Their costumer care seems designed to placate the user without promising to get better, and is so devoid of helpul attitude that it makes me believe that their messages are redacted by a software program, and consumer complains never reach any administrative person. I might be wrong but the doubt has been sown which is a shame. Up until now I was very vocal on my praise for skype, recomending it to family and friends as a very useful and good service, but this experience with Chat and Vision, and my discovery of their costumer service history online, has set me thinking about looking for alternatives to Skype, and certainly has dissuaded me to recomend Skype to anyone ever again,or at least while their sales are still managed by Chat And Vision, or at least while Chat and Vision continues its customer service attitude, polite on the surface but haughty and unhelpful underneath.
If there are new updates I might post them here, but for now I will not pursue the matter further since the amount involved was small and I see no point in sending more e-mails to Chat and Vision. I just feel bitter that the great service that I felt was Skype has ben tarnished by this experience. Just some final thoughts:
I do not complain that my order was scrutinized by security reasons, I understand the risk of illegal activity on online transactions, and the need of online companies to be careful, but the process Chat and Vision used seemed overly unconcerned for the confort of the consumer. It took around a full day for my order to be scrutinized and then rejected, which did let me for a long time in the dark not knowing if my gift would reach the friend I wanted to give it to. This is 2014, does Chat and Vision not have the tecnology to do a better and faster process? Do they scrutinize online orders by hand? I have read more cases similar to mine here on this forum, which to me implies that Chat and Vision are overly and unnecessary zealous on their security procesess. ( Also it is jarring that they seem to consider their clients to be criminals, for no reason at all and with no opportunity to contest the charge.)
If they are going to reject a transaction on security reasons, why not do it before the payment is processed, not after, which can be stressful to the consumer that gave the money and didn't receive what was advertised, for no real reason. Seems to me there is a mistake in the way the system is set, or there is a clear disdain of what the client might think or feel.
I think that's all. Thank you if you went all the way thru this overly long rant. If you are a consummer beware that when you buy services from Skype, you are not buying from Skype but from somebody else and that somebody else does not have a spotless record. If you are an administrative person from Skype or Chat and vision, I hope you eventually prove me wrong about your unconcern for the welfare of the consumer. My experience so far is not encouraging but that may change.
Have a good one.

Chat and vision

I ordered a Skype 4088 IP phone from your associate company Chat and Vision. As proof this is my receipt number: SO***. Today is now the 04/01/2013. The product was ordered and paid for on the 11/11/2012. I am still not in receipt of my order. I have contacted their customer services in the UK and have heard every --- excuse and suggestion under the sun, even that I should go and look in my neighbours post box. What is your relationship with Chat and Vision, and secondly, with so many complaints on the internet about this company why are you, as the leading internet video conferencing platform still associated with such a disreputable company? The experience has left such a bad taste in my mouth that I am going to get legal advice on how to get a refund, as Chat and Vision are trying their best to push the blame onto Hong Kong post. One week I sign in and there's a tracking number and date of despatch, then the next week I sign in and there's no tracking number and a new date of dispatch. What kind of scam is this and why is Skype associated with it?

I would like to share with community and SKYPE my not so recent chatandvision experience.
I have purchased Skype phone from chatandvision, which is basically link from skype shop but transaction handled by chatandvision and not Skype.
Purchase was done on 31st of January. On 18th of February I contacted chatandvision for tracking number as order did not arrive.
Despite clear writing on chatandvision site that orders shipped via trackable service this is reply I got:
Dear Alex,
Sorry to hear you have not received your package.
We can confirm that the order has been sent via Airmail Postage from Hong Kong on the 4 February so you should receive it soon. Airmail service distribution is similar to that of HK Post. This type of delivery service has no tracking number yet hope that any delay is minimal.
Normally, orders leaving Hong Kong, deliveries via Airmail Postage mail are generally 7 to 10 business days.
But please note that the delivery time may vary and can take a little longer subject to local customs. Sometimes it can take up to 14-21 working days for your package to reach your destination.
We thank you for your patience with this issue.
Sincerely,
Marcela
Customer Care Officer
After 2 more weeks and still no goods I contacted chatand vision again asking for refund, here is reply:
Dear Alex,
Thank you for your e-mail.
Regarding your concern, I’m afraid that it’s not possible to process a cancellation or refund at this stage, as your goods are now out of our hands. This matter has been escalated to our management and you will be updated via email regarding the situation.
If you still wish to cancel your order, please reject the item should delivery be attempted by our courier. Should you be unable to reject the item, please contact us again for further instructions on our RMA process.
Should you have any further queries please do not hesitate to contact us.
Sincerely,
Debbie
Customer Care Officer
March 18, Two more weeks another email to chat and vision, here is reply:
Dear Alex ,
We apologize that the item has not reached you as of now.
May I ask if you have checked with your neighbors or workmates? It may be that the item was accepted on your behalf. If not, do kindly allow a few days for the item to arrive. Delays are common usually caused by local customs and postal services of the receivers' country.
In any case, please do feedback and reply me anytime and thank you for your patience throughout.
Sincerely,
Debbie
Customer Care Officer
March 28th, after several emails to chat and vision here is reply:
Dear Alex,
We apologize for the inconvenience this may have caused on your end. I'd like to confirm though that we have now processed your refund.
Refunds typically take 2-5 business days to process from our end, depending on how you paid for your original order (we always credit back to the same credit card that you used for payment). Unfortunately it can sometimes take another 2-3 days for your bank to process the refund, so we advise that you allow 7 days for the funds to be seen in your account.
The good news though is that we’ll send you an email to confirm when the refund has been completed.
Please let me know if there is anything else I can do to help, and I hope that you will shop with us again in the future.
Sincerely,
Debbie
Customer Care Officer
April 4th(this is 2 month after purchase) here is email reply from chatandvision:
Dear Alex,
We are contacting you with regards to your refund.
We sincerely apologize for the inconveniences caused. Unfortunately, we can no longer process your refund as normal. We would need to confirm your active PayPal account/email in order to make a transfer instead of refund as the PayPal refund policy timeframe has expired.
Look forward to hear from you soon.
Sincerely,
Marcela
Customer Care Officer
April 10th, after contacting chatandvision again and sending my email and PayPal etc… here is reply:
Dear Alex,
Thank you for contacting us and your feedback. I have forwarded this case to our accounting department with priority. Rest assured that you shall be receiving your credit within the next couple of days. Once refunded it can up to 2-3 business days for the credit to appear on your account.
Once again, sincere apologies for the delay and thank you for your extended patience.
Sincerely,
Fatima
Customer Care Officer
April 30th, 3 month after purchase reply after asking about refund:
Dear Alex,
Our sincere apologies for the delay of your refund.
We would like to inform you that since the time frame for us to refund the order through PayPal has already expired, therefore we shall arrange for a transfer instead. In the light of this, please kindly confirm your active PayPal account and email address.
Looking forward for your reply.
Sincerely,
Jayden
Customer Care Officer
Its 9th of May, probably 15 emails to ChatandVision, tons of wasted time and about 100 euro, by now I have only one question how company like this can be a SKYPE preferred supplier?
With this service and attitude it’s surprising they are still in business, or perhaps they are in business because they just take your money and do not care afterwards.
Please BE AWARE when purchase from them

Chat and Vision Scam : Bought Skype Gift Card, No ...

I had bought a Skype Gift Card worth $10.00 from ChatAndVison, and Skype moderators please don't tell me it's got nothing to do with skype since I was redirected from skype.com itself. It's been 4 days, and I still haven't got any email regarding the gift card being sent and payment being verified.
The only mail I got from them initially was this:
Dear xxxxx,
Thank you for shopping with ChatandVision!
We wish to acknowledge that we have received your order, which will be processed shortly after the payment has been verified.
Once your payment has been confirmed, we will be sure to contact you again.
You may wish to track your order by simply clicking the 'Track your Order' link located at the bottom of our webpage, and enter your login details.
For your convenience, your login details are as follows:
xxxxxxx
xxxxx
Also for your reference, kindly review the details of your order below:
Purchase Summary:
Order No:
SOxxxxxx
Order Date:
23rd Jan 2014
Billing Information:
xxxxx
Delivery Information:
xxxxxxxx
Qty
Product
Unit Price
Total
1
Skype e-Gift Card (USD 10.00)
10.00
10.00
Cost of Items
10.00
Delivery
0.00
Currency
USD
Grand Total
10.00
Once again, thank you for shopping with us here at ChatandVision. Your business is appreciated, and we look forward to serving you again in the future. In the event of any queries, please do not hesitate to visit our F.A.Q page or e-mail us using the online webform located here for further assistance.
And the email lies, you can never track the Order, it doesn't even appear there.
I tried contacting them over their support by filling up the form, but I haven't heard from them yet and it's been 2 days.
I sense scam and I simply DO NOT undestand why Skype doesn't have their own shop and relies on this pathetic third party to do the transactions.

http://community.skype.com/t5/Hardware/Re-eGift-Card-from-Chat-amp-Vision/m-p/3041370/highlight/true...
http://community.skype.com/t5/Hardware/again-Chat-and-Vision-is-xxxxxxxxxxxxxx-not-doing-the-refund-...
http://community.skype.com/t5/Security-Privacy-Trust-and/New-SCAM-email-false-quot-gift-quot-card-wi...

Chat and Vision is either out of business or fraud...

I purchased $25*3 skype e-gift cards on Jan 2013. They were 30% off and I used one of them right away without problem. But on Dec 2013 when I tried to redeem the other two, it couldn't go through. I chatted with the Skype online CS and was told the cards were not activated. I sent them an email enquiry about the gift cards, attached with the chat history with Skype CS. But their only reply was only telling me the e-cards was already delivered to my email address, seems like they never read the content of my enquiry!
I tried to redeemed those two cards again on Jun 2014, then it showed they are exprred. I chat with Skype online CS again, and they told me they were never redeemed, but it was a error that I can only contact Chat and Vision to fix. I tried email enquiry again, and even left a massage on their facebook. No body has ever replied to me. Their facebook lastest update was 2013. Now I'm wondering if they are out of business.
It has been too long that my bank is not able to get my money back. I'm here to tell other people, DO NOT buy on Chat and Vision! It's a fraud, basicly.

Hello
I have asked Chat&Vision to contact you urgently.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

C3 community, ovi chat and browser

can you still chat even if the ovi chat is not available on your screen already?
for the communities - how does it work?
and lastly the browser-does it have the multi-tab function, and can you minimize the app and resume browsing when your done with something else(eg.texting)
thank you so much for your answers
planning to buy c3 but not totally convinced yet

Thank you for contacting the Nokia Careline.
You can minimize or hide Ovi Chat but not Opera Mini. You can stay logged in to Ovi Chat and Communities while using another application. It is not possible to switch between applications as the S40 Operating System does not support multi-tasking.
Nokia AU
Thank you for emailing the Nokia Care Contact Center.
In response to your inquiry, we would like to inform that it is not possible to run the OVI chat service and the Opera internet browser simultaneously. We suggest that you run one application at a time.
Nokia USA
Which to believe...

THREE TIMES I HAVE DONE CHAT AND THREE BLOGS AND NOTHING. i cant load premiere elements 13 editor please help!!

I am at the end of my tether here. This is absolutely ridiculous! How do you get to speak to Adobe? Three times I have gone to chat and nothing has been done and they keep referring me back to the forum!! Or to look at the list of options
One guy didnt even know what the organizer is? He sent me to a page for errors. I am not getting any errors
This is a forum which I appreciate is for people with problems but when I try chat I get cut off as nobody seems to know what to do?
My story (again) is that I can load my new premiere elements 13 and add photos and videos into the library however when I tick the videos I want to build the video I get asked to sign in, which I do and then click agreed to the licenceing agreeemnet and then thats it. No load of the Editor so basically I can only get into the organizer
I have Photoshop Elemenst 12 and a trial of 13
Is this a difficult enquiry? Why can nobody from Adovbe help?
They make a stromng case abouyt their support but I have had literally none
Please can someone help me?

Pradeep: Hello! Welcome to Adobe Customer Service.
Pradeep: Hi Jilly .
Jilly Lowe: Good afternoon could you help me with my issue please?
Pradeep: I understand you are unable to use the software let me check and help you with this .
Pradeep: May I ask the serial number please ?
Jilly Lowe: I have bought Premiere Elements 13 and I can load my photos into the organizer but when I come to trying to loasd into the editor it asks me to sign in and thats it
Jilly Lowe: [removed]
info: Your chat transcript will be sent to [removed] at the end of your chat.
Jilly Lowe: Please dont transfer me to someone else or refer me to a forum. Your website says that you can support me so i need support
Jilly Lowe: My last two ref numbers were 0214526540 and 0214526659
Jilly Lowe: These were the rerf numbers of my chat calls
Pradeep: Thank you for confirming .
Jilly Lowe: info: You are now chatting with Biswaranjan. Biswaranjan: Hello! Welcome to Adobe Customer Service. Biswaranjan: Hi Jilly. Biswaranjan: How are you doing? Jilly Lowe: Good morning I hope you can helo me Jilly Lowe: I have had Premier elements 13 as a xmas gift and I am unable to open my Edito Biswaranjan: I understand you are unable to work with the software. Biswaranjan: I will try my best to help you with this issue. Jilly Lowe: I can get into the organizer but not the Editor? Jilly Lowe: Thanks Biswaranjan: May I know the serial number of the software? Jilly Lowe: [removed] Biswaranjan: Thank you for the serial number. Jilly Lowe: It was bought from Amazon Biswaranjan: May I place you on hold for a couple of minutes while I check that for you? Jilly Lowe: No problems thank you info: Your chat transcript will be sent to [removed] at the end of your chat. Biswaranjan: You are welcome. Biswaranjan: Thank you for your patience. Biswaranjan: I see that this is a technical issue. I'll need to transfer this chat to the technical support team so that this issue is resolved in this first contact itself. Jilly Lowe: Thank you for looking for me Jilly Lowe: Ok info: Please wait while I transfer the chat to the appropriate group.
Jilly Lowe: That was the last call
Pradeep: I see that you are facing a technical issue and we are from customer service team we do not have much information about this technical issue you have to refer forums .
Pradeep: I will provide you with the forums link you can post your query in forums to get the issue fixed .
Jilly Lowe: On the forum I got an email saying This is an open forum... not Adobe support... Adobe is not going to contact you from a message here Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
Pradeep: Click here to view the link
Jilly Lowe: Which I have done three times now and nobody can help. I hope you can
Jilly Lowe: Not you as well! I dont want to go to a forum! I need help NOW
Pradeep: Okay, In that case please allow me 2 minutes I will check with our relevant team.
Jilly Lowe: Please come back to me with help. This is Adobe issue and everybody wants to send me to a forum where these people have nothing to do with Adobe. They are people having problems themselves
Jilly Lowe: This is disgraceful that I have no way of contacting anyone that can help. I have a feeling that you are going to do the same thing and fob me off or cut me off just like the other two have
Jilly Lowe: I hope that I am wrong and even if you cant help me someone else cam
Pradeep: Thank you for staying online .
Jilly Lowe: Im not rude just frustrated with the service and not being able to use the product that I have
Pradeep: I did check with our relevant team its a technical issue I will go ahead and transfer the chat to our relevant team they will check and help you with this .
Jilly Lowe: You are now going to contact a technical team who are not technical and dont even know what an organizer is
Jilly Lowe: Here we go
Jilly Lowe: Well if it is a technical issue then hopefully your "technical" team can help?
Pradeep: No I have checked with the correct team who will support for premiere elements issue so I will transfer the chat to them .
Pradeep: Shall I transfer the chat ?
Jilly Lowe: Definatley
Pradeep: Okay .
info: Please wait

Chat and email

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